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Running Header: Vision Sarasota County 1
Visit Sarasota County Analysis
University of South Florida Sarasota-Manatee
Anthony Henson
Molly Moore
Sharon Litchfield
Vision Sarasota County 2
History of Sarasota County
The name Zara Zote dates back to the early 1700’s and can be traced to early
explorers who named it after the ‘blue waters’ of the area. Although there is a myth that the
name Sarasota is derived from explorer Fernando Desoto and his daughter’s name Sara, actual
documentation shows that Zara Zote name appears on maritime maps. There were several
attempts to settle Sarasota, but it wasn’t easy because of its location, but the beauty and natural
resources kept explorers and settlers coming back. The earliest settlers were of course the Native
Americans, but explorers from Spain soon came and named the region, Florida. Within time the
Cubans and Europeans followed. The Spaniards returned again, and with the sale of Florida in
1819 to the United States it became a territory and then a state in 1845. In 1842 the area of Zara
Zote was opened up to settlement as part of the Armed Occupation Act. The Scots were the most
successful settlers who came to the area in 1885; they built the first golf course in 1886 and
helped establish Zara Zote as a community in 1902. It later was re-incorporated as a township in
1913. During this time it is believed that the US Postal Service had dictated the change in the
name inasmuch they wanted the name to be ‘one’ word instead of two words, and it was
“Americanized” into Sarasota. Sarasota was first governed by Hillsborough County which was
eventually split into different counties; it then became a part of Manatee County. In 1921
business leaders in Sarasota made the move to establish its own county that would better suit the
different areas of economic growth that they were experiencing. (Wikipedia, 2010).
Sarasota County was once a sleepy little fishing village, but through two of the city’s
foremost business leaders, John Ringling and Bertha Honore Palmer, it quickly became a mecca
Vision Sarasota County 3
for the rich and famous of the day as a “summer vacation spot” during the winter season of the
northern states. The tourism and hospitality industry was born in Sarasota. To enhance the
experience of its visitors, Sarasota County and the City of Sarasota needed to provide core
services to their residents which include community health, environmental resource
management, parks and recreation, planning and community development, public safety,
community information and education and mobility.
In addition, Sarasota County realized it needed a separate entity that would promote
Sarasota as a destination for visitors. Visit Sarasota County was established and is one of the
most important divisions of Sarasota County. It is their responsibility to keep Sarasota ‘top of
mind’ in tourism and hospitality. In 2012 they recognized they needed a strategic plan in order to
make Sarasota competitive within Florida and the United States. They hired the firm of Zeitgeist
Consulting to work with them in conducting a survey of area stakeholders and then to craft a
strategic plan to assist them in reaching their goals with a timeline of 2014-2020. The 2020
Sarasota County Tourism Strategy was developed starting in September 2012 and finalized in
January 2013. (VisitSarasota.org, 2013). Following are the results of this study and the plan that
is now in place.
Vision, Mission, and Goals
Visit Sarasota County (VSC) is the official and primary provider of visitor information
for Sarasota County where tourism is the top industry. The Visitors Center is staffed by over
fifty knowledgeable volunteers and staff who welcome approximately 100,000 visitors
and newcomers a year to the area. VSC matches $3 million of Tourism Development Tax Funds,
funded primarily with the 5% bed tax; along with $400,000 in private dollars contributed by the
Vision Sarasota County 4
tourism industry, to create a $3.4 million marketing campaign for Sarasota County. Their goal by
2020 is to reach $10 million in funds. (VisitSarasota.org, 2013).
The VSC’s vision states: “Sarasota will be a vibrant, cutting-edge destination that offers
the finest mix of culture, art, nature, sports, entertainment and business opportunities with the
most beautiful, award-winning beaches in America.” Their mission is to “Position Sarasota
County as the must-experience destination on Florida’s Gulf Coast.” (VisitSarasota.org, 2013).
This analysis is primarily focused one division of the VSC: the Sarasota County Sport
Commission (SCSC). As stated in its mission statement, “The goal of the SCSC is to position
Sarasota County as the must-experience sports destination on Florida's Gulf Coast through
quality events and initiatives by fully utilizing regional assets.” The Commission accomplishes
this by supporting more than 50 sporting events per year and by promoting leisure sports
products such as golf, baseball, soccer, swimming and tennis. The Sarasota County Commission
further demonstrates its support by contributing in the massive growth of Nathan Benderson
Park, which is slated to be North America’s premier rowing and aquatic facility.
(VisitSarasota.org, 2013).
PESTE ANALYSIS
Political Analysis
VSC receives 5% local bed tax to fund the promotion of Sarasota county tourism, which
includes the arts and culture; and sports and eco-tourism among other initiatives. Although, VSC
and Sarasota County are working in conjunction in a regional manner with Manatee and
Charlotte counties, there is a threat of external political factors to consider from the State of
Vision Sarasota County 5
Florida, in particular the State Representatives and Governor Scott, who hold the funding in
many areas, in particular transportation. In addition, upcoming state elections can change the
makeup of our state representation, which can change the direction of their support which may
affect new funding coming into Sarasota County. There are many other counties in Florida vying
for the same funding Sarasota is for tourism dollars; and each representative and of course,
governor, will do what they need to ensure their election is successful.
Recently, Ananth Prasad, the FDOT Secretary, had promised Manatee and Sarasota
county officials that his department would find the funds needed to accelerate the necessary
changes to Interstate 75 and University Parkway. This particular interchange provides entry to
key sports complexes both in Sarasota and Manatee counties, including The Benderson’s
Aquatic Park, the Polo Fields and just as important the Sarasota Bradenton International Airport.
The cost would be approximately $60 million and come from his department’s $9 billion budget.
But, during the state legislature conference committee last Tuesday, they removed a source of
money Prasad had previously hoped might pay for the project. “We’re going to continue to work
to try to get this project off the ground,” said FDOT Secretary Ananth Prasad on Tuesday. “I
think the budget’s just about getting locked down, but miracles do happen,” said Prasad.
(Bradenton Herald, Kennedy, 2014)
Economic Analysis
The growth within Sarasota County has created an employment gap between the
employers that need qualified staff and those that are seeking employment. Sarasota County has
one of the lowest unemployment rates (5.8%) as compared to the country (6.7%), and the state
(6.3%). (Homefacts, 2013). This can be a challenge due to the lack of qualified, educated
Vision Sarasota County 6
employees entering the hospitality industry. To address this issue VSC, USFSM, Sarasota
Chamber and other leaders in the community recognize this and are working together to address
the employment needs of a burgeoning sports tourism industry through the Tomorrow Next
Initiative which began in 2013.
“Initiative III. A Ready-for-Work Labor Force
Talent4Tomorrow: Innovative, Solutions, Through New Partnership. "Florida faces an
emerging Talent Gap - an urgent shortage of resource as basic as food, more valuable
than gold and in higher global demand than oil. This crisis in human capital represents a
vast and growing unmet need for a highly skilled and educated workforce - our state's
most important resource for driving sustainable economic development and a diversified
economy." (Florida Council of 100, Closing the Talent Gap, nd).
In this initiative they are working with the local school systems from K-12, to technical
schools, colleges and universities to develop a program, a “cradle to grave” concept. This means
that when children start school in Sarasota County educators are committed to giving the best
education, and readying individuals for employment by local businesses, who are also pledging
to hire local graduates. Some would also call this stopping of the ‘brain drain’ and creating a
‘brain trust’ that will jettison Sarasota to the next level of success. (Sarasota Chamber, 2013).
Social Analysis
The City of Sarasota is the first city of Sarasota County and according to the U.S. Census
count of 2010 has over 58,000 residents, 15% of the counties’ population of 379,000. (U.S.
Census Bureau, 2014). The City has gone through various forms of government, but at this time
elects its city commissioners and has a city manager. The county also elects its county
Vision Sarasota County 7
commissioners and has a county manager. On average the annual income of web visitors to VSC
is $107,000 per year and once here they stay 6.9 days and spend on average $3019.00.
(VisitSarasota.org 2013). Nicole Rissler, Sports Director, with the Sports Commission reported
that in 2013 they sold 67,549 hotel rooms in Sarasota County and they expect that number to
increase in 2014 to 82,444 with the additional sports events coming into Sarasota. In 2013 they
had 66,901 sports participants, which did not include spectators. One of the 2020 Sarasota
County Tourism Strategy’s is to have one million overnight visitors by 2020. As noted in the
Economic Analysis there is a need for a more educated workforce to fill the need created by an
increase in sports tourism visitors. In order to do this they have recommended that the potential
workforce, including current residents, need to become more aware of the impact that tourism
has on their community and that there are careers available in hospitality. (VisitSarasota.org,
2013).
Per the U.S. Census Bureau, there was expected to be 390,000 people living in Sarasota
by 2013, which is a 3% increase over 2012. The average age of a Sarasota County resident is
52.6, which is interesting since most visitors and residents alike believe this is a much older city
and county, but quite the opposite is true. In addition, the data reveals that women make up
52.3% of Sarasota County’s population. The median income from 2008-2012 is $48,900 which is
almost 45% less than the average visitors median income of $107,000. The median home value
is projected to be $191,600 with 75.3% home ownership. Comparatively, 29.1% of gross
monthly housing rent ranges $750-$999 and 34.79% ranges between $1000-$1499. (U.S. Census
Bureau, 2014).The cost of living in Sarasota is considered high for many residents when
compared to the average income, which is backed up by the data presented by the U.S. Census
Bureau’s statistics. The U.S. Census Bureau statistics also support the fact that Sarasota is
Vision Sarasota County 8
primarily in the service sector, which is reflected in part by the low wages being paid, because
11.6% of Sarasota County residences are officially living in the poverty level. Many Sarasota
people in the hospitality and tourism industry are unable to support themselves and families due
to the low wages and high rent which is why many choose not to go into that industry, or move
away to find better opportunities. It is recommended that Sarasota business leaders and officials
need to address the issue of wages and high cost of living if they want to retain the brain trust
they’re working so hard to keep. (U.S. Census Bureau, 2014).
Technology Analysis
Sarasota County and VSC spend a great deal of their resources keeping venues state-of-
the-art to be more competitive in the sports tourism industry and are always looking for areas to
identify as possible tourism attractions. Case in point, Sarasota County, VSC and many of the
business leaders in the community both agreed that the “phosphate pit” in the county could be
better used as an aquatic park rather than a fishing venue. They had the vision that there was an
opportunity to bring sports tourism and revenue into the county via rowing. "It is definitely going
to be an attractor for us in the realm of sports tourism," said Jason Puckett, sports director for the
Sarasota County Sports Commission. “Anyone with flat land can build a baseball or soccer
field. Not everyone has a 400-acre lake that can host these kinds of water sports. I think it sets us
apart from those other destinations." Puckett said. (VisitFlorida.org, 2012).
Environmental Analysis
Sarasota’s natural beauty and surrounding environmental advantages, with its beaches,
parks, major league baseball, youth baseball and soccer fields lends itself to a sport tourism
Vision Sarasota County 9
industry. Now that Sarasota has added world recognized rowing facilities there are even more
reasons to visit Sarasota.
“Aquatic athletes from around Florida, the nation and the world will make a bigger splash
in Sarasota starting next year. The multimillion-dollar Florida World Aquatic Center built
at Nathan Benderson Park is expected to become one of the world’s top sites for such
sports as rowing, triathlons, canoe and kayak racing, paddle boarding – and the ever-
colorful dragon boat regattas, officials say.” “We will be one of the top five venues in the
world," said Blackketter, noting that the 2,000-meter rowing course will offer the only
tournament FISA venue in North America. FISA is rowing’s international governing
body. (VisitFlorida.org, 2012).
Internal Environment
In a recent strategic report released last year, VSC’s most recent goals include achieving
one million annual visitors per year and achieve top-of-mind awareness as an international
destination. VSC has a strong portfolio of venues to attract world class events and as noted
above, the newest is Nathan Benderson Aquatic Center and Park, a world-class rowing facility
and home to the 2017 World Rowing Championship. It expected that this one event will bring
over 40,000 spectators, and many more visitors will be coming to the area that year and hundreds
of thousands more in the interim years.
VSC has one of the most powerful and effective tourism media relations in the State
hosting or assisting more than 250 travel writers annually from various media outlets, including
print and online. Annually, the VSC is also responsible for generating hundreds of millions
of media impressions. In addition, the VSC has public relations and sales representation in the
Vision Sarasota County 10
United Kingdom and Germany. VSC hosts exclusive networking opportunities for the
tourism industry through Hospitality Connections and monthly Partner Coffee. They also
produce the only "Official Sarasota County Visitors Guide", distributed to 135,000 potential
visitors annually. The website of Visit Sarasota County, www.visitsarasota.org, is the official
and comprehensive visitor website for Sarasota County, serving vacationers, meeting planners,
sports event holders and travel agents. In 2011, the website had over 5 million pages viewed and
over 1 million visits. VSC does extensive research on visitor trends, tourist spending, hotel
occupancy and average daily rate numbers. (VisitSarasota.org, 2013)
Task Environment
VSC competes with other Gulf Coast counties for tourism dollars. Lee County is one of
their strongest competitors in the market. They also have a Visitor Commission as well as a
Sports Commission. Like Sarasota they have a bed tax rate of 5% and have been in the tourism
game longer than Sarasota. But, Lee County is at a disadvantage because most of their facilities
are aging and not as equipped to attract national and international events. They do, however,
offer grants to sports tourism events to help lure them to Lee County. They also have a strong
partnership with local hotels that have their own board that meets to plan accommodations for all
large events that come to the area. They have a strong commitment to earn and retain all sporting
events that come to Lee County. It should be noted that Sarasota hotels also have their own hotel
association in which they do many of the same things that Lee County does to promote tourism
and group hotel bookings. Sarasota County will need to keep a lot of the competitive advantages
that they currently hold to stay ahead of Lee County in the future.
Vision Sarasota County 11
Competitive Advantage
VSC’s most important competitive advantage is the local community and business
support. There is a real synergy between many groups who have the best intentions for
Sarasota’s future. This is evident with the 2020 Sarasota County Tourism Strategy which was
done in 2012-2013, in which they received over 200 responses to their survey, and met with
many local businesses and civic leaders in the community to develop a strategy to ensure
Sarasota’s success in tourism and hospitality. (VisitSarasota.org, 2013).
The Benderson Development Corp., whose founder, Nathan Benderson, is the man for
whom the Aquatic Center is named, is one of the country’s largest developers especially in
Sarasota. They donated the land and money to create the aquatic center and promote Sarasota
County because they call Sarasota home. Nathan Benderson Aquatics Center and Park is a
world-class aquatics and rowing facility which features a premier 2,000 meter regatta course, the
only International Rowing Federation-approved course in North America. Upon final completion
in 2015, the facility will include up to 10 race lanes, a coaching lane, a wave attenuation system
also used as a TV lane, a multi-function boathouse and athlete training center, starting huts and
finishing towers, a spectator-viewing area including a grandstand, and a 5K track around the
venue. (Worldclassrowing.com/venues, nd).
The Benderson Corporation has also partnered with the Taubman Corporation to develop
one of the newest malls in Florida and in the country nearby the aquatic center. Benderson is also
building some of the newest hotels, through their subsidiary Buffalo Lodging throughout the
Vision Sarasota County 12
interchange area. Their commitment to Sarasota County also went above and beyond by
extending a local road at their own expense in order to alleviate traffic congestion at the
University Pkwy and I75 interchange. Of course, it should be noted this is not all altruistic
ventures, but rather savvy business decisions that will propel Sarasota in the sports tournament
arena, which is part of the 2020 Sarasota County Tourism Strategic plan.
Additional venues in Sarasota include The Longboat Key Club which not only offers a
marina, a beachfront resort, and golf course, it also has USTA award winning facility with 20
Har-tru tennis courts and stadium seating which hosts up to 3,500 spectators. The Sarasota Polo
Club covers 130 acres with nine meticulously groomed and irrigated polo fields and a regulation-
sized arena which hosts a regular Polo season; and two stick and ball fields. The Sarasota Polo
Club is one of the largest clubs in the country.
Sarasota has been home to baseball for over 50 years, and during that time many teams
had called Sarasota home. In 2009, the Cincinnati Reds moved to Arizona leaving Sarasota
without a team for the first time in its long tenured baseball history. The Sarasota Tomorrow
Initiative was started by the Sarasota Chamber, in partnership with the City of Sarasota, Sarasota
County, and with VSC to address this issue and many others affecting the growth of Sarasota
County. They joined forces to lobby the Baltimore Orioles to come to Sarasota. Between local
partnerships, Sarasota County taxpayers and the Orioles, more than $30 million was spent in
redesigning and renovating Ed Smith Stadium and the adjoining Buck O’Neil Complex. It is now
the Florida home of the Baltimore Orioles, which features an 8,000-seat stadium, club rooms,
four additional onsite training fields with one practice half-field, five offsite training fields, a
clubhouse. (Greater Sarasota Chamber, nd)
Vision Sarasota County 13
The YMCA also has a long history with four different locations throughout Sarasota
County. The YMCA’s Selby Aquatic Center features both indoor and outdoor swimming
aquatics facilities; which features a 50 meter competition pool and additional warm-up area. In
2013 they hosted the annual Pan American Masters Championship which brought over 2000
competitors and almost 5,000 spectators to Sarasota, many first time visitors to the area. They are
scheduled to host many more swimming tournaments in part because of the Pan American
Masters and the spread of goodwill through those who participated and the spectators. Once they
come to Sarasota they look for reasons to come back, another VSC goal.
Challenges Ahead
The biggest challenges ahead lie in the transportation infrastructure which needs to be
developed to support the expected influx of visitors to the area, over one million, which is almost
three times the current population. Sarasota and Manatee officials along with FDOT
representatives from Jacksonville met to discuss their commitments for the I-75 University
Parkway project. At the core of their discussion was the traffic gridlock at the University
Parkway and I-75 Interchange which is expected to worsen when the new Mall at University
Town Center opens in October 2014. In addition, the popularity of the Aquatic Center as a sports
venue continues to grow with many events already booked for the remainder of the year,
including dragon races, triathlons, and a national breast cancer rowing tournament. FDOT
pledged to raise approximately $60 million for the accelerated construction of the new
interchange, (five to seven years ahead of schedule) with the goal to fund it within the next two
years. This would mean that local county officials and developers would have to fully commit
their resources to fortify the road network around it if the resolution gets funded and passed.
Vision Sarasota County 14
Sarasota and Manatee County officials agree that they want to build a “double-diverging
diamond” style interchange, which would be the first of its kind in Florida and would be
symbolic, stating that “two counties are standing together”. The goal would be to get it into
construction with completion well before the World Class Rowing event of 2017. (Kennedy &
Moschella, 2014). As noted in the Economic Analysis earlier, Governor Scott and the legislature
has recently rescinded the funds promised for this construction therefore the interchange will be
put on hold for the near foreseeable future. This presents a problem for VSC and Sarasota
County. They will have to petition and apply pressure to find the funds within the FDOT budget
so they can continue to develop the area and meet the 1,000,000 visitors expected by 2020 and
most likely over 500,000 by 2017.
Plans were also discussed to extend Lakewood Ranch Boulevard and Lorraine Road
south to Fruitville Road, and build an overpass from Lakewood Ranch Boulevard to Cattleman
Road. “These commitments and improvements will offer additional alternatives to move traffic
through additional means, and relieve pressure on the I-75/University Parkway Interchange,”
said Todd J. Pokrywa, Schroeder-Manatee Ranch’s visitor Co-president for strategic affairs, in
an email to the Sarasota-Herald Tribune. Benderson has already spent in excess of $20 million
improving roads and infrastructure in the vicinity of the mall and at Benderson Park on
Cattleman Road which extends form Fruitville Road to University Parkway. Another local
developer, SMR, has already committed to help fund existing and future road improvements in
the Lakewood Ranch area by contributing $7.5 million (Kennedy & Moschella, 2014).
In addition to road infrastructure needs the VSC determined that additional flights and
airlines that need to be added to the Sarasota Manatee International Airport in order to support
Vision Sarasota County 15
the influx of visitors expected. This was recently discussed at a SRQ Magazine sponsored event
to discuss tourism and hospitality needs to make Sarasota a successful sports tourism destination.
Cihan Cobanoglu, Dean of the College of Hospitality and Technology Leadership at University
of Florida Sarasota-Manatee, said air service would also be critical. He noted that he is hosting
international visitors at an event in Clearwater, Florida because outside visitors are able to save
$700 to $800 in travel costs by flying into the Tampa International Airport and lodging nearby
rather than flying into Sarasota. "It is hard to justify that difference in expense for the sake of
convenience," Cobanoglu said. (SB2 Symposium, 2014)
Conclusion
After reviewing the research and the VSC 2020 Sarasota County Tourism Strategy, it is
apparent that Sarasota is well on its way to becoming one of the premiere sports tourism
destinations in the country. Although there are many hurdles to overcome, based on survey
feedback from local business and civic leaders there is a real consensus on what will make
Sarasota continue to grow, one of which is sports tourism. They have specific goals, objectives
and tactics, which will ensure Sarasota’s continued growth and success. But, as with any
strategic plan it must be implemented and have complete buy-in from the stakeholders. Prior to
this research Sarasota and its governing bodies seemed to follow the Learning and Emergent
Approach which is why it’s taken Sarasota so long to catch up to other counties like Lee County.
It also points to the challenge now faced with infrastructure and human capital. The old adage,
‘build it they will come’ is true, but the county is not ready. They didn’t plan on how they were
going to get the funding to accelerate the roads and airport improvements needed or how they
were going to find the staffing levels needed for the growing number of visitors expected. Now
Vision Sarasota County 16
with this recent study VSC has taken the more modern Complexity Approach in that they’ve
included all the stakeholders within the region to create a viable and unified strategic plan to
grow Sarasota into 2020.
Recommendations
In order for them to reach their goals they need to formulate a plan for the roads and
airports, and human capital in order to handle the influx of 1,000,000 visitors that they want by
2020. Below are recommendations to VSC to enhance their strategic plan and reach their goals.
 Hire a lobbying firm to work in Tallahassee to negotiate with the Florida State
Representatives to receive the funding needed to complete necessary infrastructure
projects, i.e. roads, highways and interchanges.
 VSC should also work with our US Senators and US Representatives on behalf of their
constituents to receive federal funding for infrastructure support, i.e. local airport.
 It is recommended that an outside marketing firm be hired to develop a marketing plan
and campaign in order to get community buy-in to create and maintain sports tourism.
 It is highly recommended that Sarasota County perform public workshops with business
leaders and local residents to gather information to get their perspectives of Sarasota
county growth and future in tourism.
 Hire a consulting firm to develop alternative plans in lieu of FDOT funding to still meet
their goals of improving area roads and highways in time for the 2017 World Rowing
Championship.
Vision Sarasota County 17
 Hire a consulting firm to look at privatization of local transportation entities, i.e. airport
and bus transit system.
 Develop a strategic alliance with other counties in order to present a united front for
lobbying purposes.
With these added recommendations and efforts already implemented, and the current
strategic formation in place the VSC is well on their way to meeting their goals of 2020. The
synergy that is already evident within the VSC and the community along with the
recommendations noted will ensure Sarasota’s success into the future and survive any
potential external threats yet unrealized.
Personal Reflections
In this project we learned a great deal about the complexity of a business. You can have a
great “product” but if you have no means of delivering it or support it than the “product” will
fail. The external threats to a company can come from anyone person or entity. Even the
most prepared business cannot account for every obstacle in the future. They can only do
their best to be prepared for the future. We also learned how much goes into attracting
tourists to Sarasota. There is a lot of money spent on attracting tourist but the revenue gains
from them coming are extraordinary. We took on a little bit more of a challenge with picking
the county but it gave us a wealth of knowledge about our local tourism industry which I
think will be useful as we move forward in this area.
Anthony Henson
Vision Sarasota County 18
In the course of doing the company analysis, I learned a lot about how many different
entities and departments have to work together within a city to achieve certain goals. The
objectives and projects that are set out for the county, a lot of people such as commissioners
and state officials need to get involved. Whereas, in a private firm, they may define a goal,
implement a strategy and accomplish it with the funds set aside specifically for that goal. A
lot more elements, including taxpayer money take a lot more time for things to get done and
approval is passed when dealing with government policies and procedures.
Molly Moore
In this class, with the text and with your teaching, along with the case studies, company
studies and critical issues papers, I have learned that you have to look beyond the surface of what
you may think you know about a particular company and industry. There are many underlying
issues, challenges, opportunities, strengths and weaknesses that must be identified, researched
and ‘vetted’ before developing a strategic plan. More importantly, you have to know where you
want the organization to be within the industry and its place in the world. Secondly, and just as
important, you want to know what your place is within the organization, because ultimately it
will help you decide your career path and what you want to accomplish. Finally, the biggest
lesson was that you need to implement a plan and be open to changing it in order to achieve your
goals.
The company study was interesting in that it wasn’t just one entity developing the strategic
plan and making decisions. You learned it was a collaborative effort with all the stakeholders of
Sarasota County and how important it is to have community buy-in. This in turn made you think
and act more collaboratively with your team. One of the most important takeaways was to listen,
Vision Sarasota County 19
then ask questions and seek out opinions. You always need to hear what the other ‘party’ is
thinking and saying in order to act responsibly and with collaboration in mind, which inevitably
gets you closer to your goals and makes for a win/win success for everyone.
Sharon Litchfield
Vision Sarasota County 20
References
Bradenton Herald (Kennedy, 2014) Retrieved from:
http://www.bradenton.com/2014/04/22/5115756/money-for-new-i-75university-
parkway.html#storylink=cpy
HomeFacts, nd. Retrieved from:
http://www.homefacts.com/unemployment/Florida/Sarasota-County/Sarasota.html
Sarasota Chamber of Commerce (2013) Retrieved from:
http://www.sarasotachamber.com/chamber_information/initiatives.aspx
SRQ Magazine, 2014. Retrieved from:
http://srqinsidethebrand.com/2014/03/
2020 Sarasota County Tourism Strategy, 2013.Retrieved from:
http://www.visitflorida.com/en-us/articles/2012/june/2283-sarasota-builds-a-mecca-for-
rowers-and-triathletes.html
U.S. Census Bureau State and County QuickFacts. Data derived from Population Estimates,
American Community Survey, Census of Population and Housing, County Business Patterns,
Economic Census, Survey of Business Owners, Building Permits, Census of Governments Last
Revised: Thursday, 27-Mar-2014 Retrieved from:
http://factfinder2.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk
Vision Sarasota County 21
Visit Sarasota, 2013. Retrieved from:
http://www.visitsarasota.org/about-visit-sarasota-county
Wikipedia, Sarasota, 2010. footnote 10. Retrieved from:
http://en.wikipedia.org/wiki/Sarasota,_Florida#Sister_cities, "Did You Know... City
Trivia P - T".
World Class Rowing Association, nd. Retrieved from:
http://www.worldclassrowing.com/venues/nathan-benderson-park

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Visit Sarasota County Analysis v2

  • 1. Running Header: Vision Sarasota County 1 Visit Sarasota County Analysis University of South Florida Sarasota-Manatee Anthony Henson Molly Moore Sharon Litchfield
  • 2. Vision Sarasota County 2 History of Sarasota County The name Zara Zote dates back to the early 1700’s and can be traced to early explorers who named it after the ‘blue waters’ of the area. Although there is a myth that the name Sarasota is derived from explorer Fernando Desoto and his daughter’s name Sara, actual documentation shows that Zara Zote name appears on maritime maps. There were several attempts to settle Sarasota, but it wasn’t easy because of its location, but the beauty and natural resources kept explorers and settlers coming back. The earliest settlers were of course the Native Americans, but explorers from Spain soon came and named the region, Florida. Within time the Cubans and Europeans followed. The Spaniards returned again, and with the sale of Florida in 1819 to the United States it became a territory and then a state in 1845. In 1842 the area of Zara Zote was opened up to settlement as part of the Armed Occupation Act. The Scots were the most successful settlers who came to the area in 1885; they built the first golf course in 1886 and helped establish Zara Zote as a community in 1902. It later was re-incorporated as a township in 1913. During this time it is believed that the US Postal Service had dictated the change in the name inasmuch they wanted the name to be ‘one’ word instead of two words, and it was “Americanized” into Sarasota. Sarasota was first governed by Hillsborough County which was eventually split into different counties; it then became a part of Manatee County. In 1921 business leaders in Sarasota made the move to establish its own county that would better suit the different areas of economic growth that they were experiencing. (Wikipedia, 2010). Sarasota County was once a sleepy little fishing village, but through two of the city’s foremost business leaders, John Ringling and Bertha Honore Palmer, it quickly became a mecca
  • 3. Vision Sarasota County 3 for the rich and famous of the day as a “summer vacation spot” during the winter season of the northern states. The tourism and hospitality industry was born in Sarasota. To enhance the experience of its visitors, Sarasota County and the City of Sarasota needed to provide core services to their residents which include community health, environmental resource management, parks and recreation, planning and community development, public safety, community information and education and mobility. In addition, Sarasota County realized it needed a separate entity that would promote Sarasota as a destination for visitors. Visit Sarasota County was established and is one of the most important divisions of Sarasota County. It is their responsibility to keep Sarasota ‘top of mind’ in tourism and hospitality. In 2012 they recognized they needed a strategic plan in order to make Sarasota competitive within Florida and the United States. They hired the firm of Zeitgeist Consulting to work with them in conducting a survey of area stakeholders and then to craft a strategic plan to assist them in reaching their goals with a timeline of 2014-2020. The 2020 Sarasota County Tourism Strategy was developed starting in September 2012 and finalized in January 2013. (VisitSarasota.org, 2013). Following are the results of this study and the plan that is now in place. Vision, Mission, and Goals Visit Sarasota County (VSC) is the official and primary provider of visitor information for Sarasota County where tourism is the top industry. The Visitors Center is staffed by over fifty knowledgeable volunteers and staff who welcome approximately 100,000 visitors and newcomers a year to the area. VSC matches $3 million of Tourism Development Tax Funds, funded primarily with the 5% bed tax; along with $400,000 in private dollars contributed by the
  • 4. Vision Sarasota County 4 tourism industry, to create a $3.4 million marketing campaign for Sarasota County. Their goal by 2020 is to reach $10 million in funds. (VisitSarasota.org, 2013). The VSC’s vision states: “Sarasota will be a vibrant, cutting-edge destination that offers the finest mix of culture, art, nature, sports, entertainment and business opportunities with the most beautiful, award-winning beaches in America.” Their mission is to “Position Sarasota County as the must-experience destination on Florida’s Gulf Coast.” (VisitSarasota.org, 2013). This analysis is primarily focused one division of the VSC: the Sarasota County Sport Commission (SCSC). As stated in its mission statement, “The goal of the SCSC is to position Sarasota County as the must-experience sports destination on Florida's Gulf Coast through quality events and initiatives by fully utilizing regional assets.” The Commission accomplishes this by supporting more than 50 sporting events per year and by promoting leisure sports products such as golf, baseball, soccer, swimming and tennis. The Sarasota County Commission further demonstrates its support by contributing in the massive growth of Nathan Benderson Park, which is slated to be North America’s premier rowing and aquatic facility. (VisitSarasota.org, 2013). PESTE ANALYSIS Political Analysis VSC receives 5% local bed tax to fund the promotion of Sarasota county tourism, which includes the arts and culture; and sports and eco-tourism among other initiatives. Although, VSC and Sarasota County are working in conjunction in a regional manner with Manatee and Charlotte counties, there is a threat of external political factors to consider from the State of
  • 5. Vision Sarasota County 5 Florida, in particular the State Representatives and Governor Scott, who hold the funding in many areas, in particular transportation. In addition, upcoming state elections can change the makeup of our state representation, which can change the direction of their support which may affect new funding coming into Sarasota County. There are many other counties in Florida vying for the same funding Sarasota is for tourism dollars; and each representative and of course, governor, will do what they need to ensure their election is successful. Recently, Ananth Prasad, the FDOT Secretary, had promised Manatee and Sarasota county officials that his department would find the funds needed to accelerate the necessary changes to Interstate 75 and University Parkway. This particular interchange provides entry to key sports complexes both in Sarasota and Manatee counties, including The Benderson’s Aquatic Park, the Polo Fields and just as important the Sarasota Bradenton International Airport. The cost would be approximately $60 million and come from his department’s $9 billion budget. But, during the state legislature conference committee last Tuesday, they removed a source of money Prasad had previously hoped might pay for the project. “We’re going to continue to work to try to get this project off the ground,” said FDOT Secretary Ananth Prasad on Tuesday. “I think the budget’s just about getting locked down, but miracles do happen,” said Prasad. (Bradenton Herald, Kennedy, 2014) Economic Analysis The growth within Sarasota County has created an employment gap between the employers that need qualified staff and those that are seeking employment. Sarasota County has one of the lowest unemployment rates (5.8%) as compared to the country (6.7%), and the state (6.3%). (Homefacts, 2013). This can be a challenge due to the lack of qualified, educated
  • 6. Vision Sarasota County 6 employees entering the hospitality industry. To address this issue VSC, USFSM, Sarasota Chamber and other leaders in the community recognize this and are working together to address the employment needs of a burgeoning sports tourism industry through the Tomorrow Next Initiative which began in 2013. “Initiative III. A Ready-for-Work Labor Force Talent4Tomorrow: Innovative, Solutions, Through New Partnership. "Florida faces an emerging Talent Gap - an urgent shortage of resource as basic as food, more valuable than gold and in higher global demand than oil. This crisis in human capital represents a vast and growing unmet need for a highly skilled and educated workforce - our state's most important resource for driving sustainable economic development and a diversified economy." (Florida Council of 100, Closing the Talent Gap, nd). In this initiative they are working with the local school systems from K-12, to technical schools, colleges and universities to develop a program, a “cradle to grave” concept. This means that when children start school in Sarasota County educators are committed to giving the best education, and readying individuals for employment by local businesses, who are also pledging to hire local graduates. Some would also call this stopping of the ‘brain drain’ and creating a ‘brain trust’ that will jettison Sarasota to the next level of success. (Sarasota Chamber, 2013). Social Analysis The City of Sarasota is the first city of Sarasota County and according to the U.S. Census count of 2010 has over 58,000 residents, 15% of the counties’ population of 379,000. (U.S. Census Bureau, 2014). The City has gone through various forms of government, but at this time elects its city commissioners and has a city manager. The county also elects its county
  • 7. Vision Sarasota County 7 commissioners and has a county manager. On average the annual income of web visitors to VSC is $107,000 per year and once here they stay 6.9 days and spend on average $3019.00. (VisitSarasota.org 2013). Nicole Rissler, Sports Director, with the Sports Commission reported that in 2013 they sold 67,549 hotel rooms in Sarasota County and they expect that number to increase in 2014 to 82,444 with the additional sports events coming into Sarasota. In 2013 they had 66,901 sports participants, which did not include spectators. One of the 2020 Sarasota County Tourism Strategy’s is to have one million overnight visitors by 2020. As noted in the Economic Analysis there is a need for a more educated workforce to fill the need created by an increase in sports tourism visitors. In order to do this they have recommended that the potential workforce, including current residents, need to become more aware of the impact that tourism has on their community and that there are careers available in hospitality. (VisitSarasota.org, 2013). Per the U.S. Census Bureau, there was expected to be 390,000 people living in Sarasota by 2013, which is a 3% increase over 2012. The average age of a Sarasota County resident is 52.6, which is interesting since most visitors and residents alike believe this is a much older city and county, but quite the opposite is true. In addition, the data reveals that women make up 52.3% of Sarasota County’s population. The median income from 2008-2012 is $48,900 which is almost 45% less than the average visitors median income of $107,000. The median home value is projected to be $191,600 with 75.3% home ownership. Comparatively, 29.1% of gross monthly housing rent ranges $750-$999 and 34.79% ranges between $1000-$1499. (U.S. Census Bureau, 2014).The cost of living in Sarasota is considered high for many residents when compared to the average income, which is backed up by the data presented by the U.S. Census Bureau’s statistics. The U.S. Census Bureau statistics also support the fact that Sarasota is
  • 8. Vision Sarasota County 8 primarily in the service sector, which is reflected in part by the low wages being paid, because 11.6% of Sarasota County residences are officially living in the poverty level. Many Sarasota people in the hospitality and tourism industry are unable to support themselves and families due to the low wages and high rent which is why many choose not to go into that industry, or move away to find better opportunities. It is recommended that Sarasota business leaders and officials need to address the issue of wages and high cost of living if they want to retain the brain trust they’re working so hard to keep. (U.S. Census Bureau, 2014). Technology Analysis Sarasota County and VSC spend a great deal of their resources keeping venues state-of- the-art to be more competitive in the sports tourism industry and are always looking for areas to identify as possible tourism attractions. Case in point, Sarasota County, VSC and many of the business leaders in the community both agreed that the “phosphate pit” in the county could be better used as an aquatic park rather than a fishing venue. They had the vision that there was an opportunity to bring sports tourism and revenue into the county via rowing. "It is definitely going to be an attractor for us in the realm of sports tourism," said Jason Puckett, sports director for the Sarasota County Sports Commission. “Anyone with flat land can build a baseball or soccer field. Not everyone has a 400-acre lake that can host these kinds of water sports. I think it sets us apart from those other destinations." Puckett said. (VisitFlorida.org, 2012). Environmental Analysis Sarasota’s natural beauty and surrounding environmental advantages, with its beaches, parks, major league baseball, youth baseball and soccer fields lends itself to a sport tourism
  • 9. Vision Sarasota County 9 industry. Now that Sarasota has added world recognized rowing facilities there are even more reasons to visit Sarasota. “Aquatic athletes from around Florida, the nation and the world will make a bigger splash in Sarasota starting next year. The multimillion-dollar Florida World Aquatic Center built at Nathan Benderson Park is expected to become one of the world’s top sites for such sports as rowing, triathlons, canoe and kayak racing, paddle boarding – and the ever- colorful dragon boat regattas, officials say.” “We will be one of the top five venues in the world," said Blackketter, noting that the 2,000-meter rowing course will offer the only tournament FISA venue in North America. FISA is rowing’s international governing body. (VisitFlorida.org, 2012). Internal Environment In a recent strategic report released last year, VSC’s most recent goals include achieving one million annual visitors per year and achieve top-of-mind awareness as an international destination. VSC has a strong portfolio of venues to attract world class events and as noted above, the newest is Nathan Benderson Aquatic Center and Park, a world-class rowing facility and home to the 2017 World Rowing Championship. It expected that this one event will bring over 40,000 spectators, and many more visitors will be coming to the area that year and hundreds of thousands more in the interim years. VSC has one of the most powerful and effective tourism media relations in the State hosting or assisting more than 250 travel writers annually from various media outlets, including print and online. Annually, the VSC is also responsible for generating hundreds of millions of media impressions. In addition, the VSC has public relations and sales representation in the
  • 10. Vision Sarasota County 10 United Kingdom and Germany. VSC hosts exclusive networking opportunities for the tourism industry through Hospitality Connections and monthly Partner Coffee. They also produce the only "Official Sarasota County Visitors Guide", distributed to 135,000 potential visitors annually. The website of Visit Sarasota County, www.visitsarasota.org, is the official and comprehensive visitor website for Sarasota County, serving vacationers, meeting planners, sports event holders and travel agents. In 2011, the website had over 5 million pages viewed and over 1 million visits. VSC does extensive research on visitor trends, tourist spending, hotel occupancy and average daily rate numbers. (VisitSarasota.org, 2013) Task Environment VSC competes with other Gulf Coast counties for tourism dollars. Lee County is one of their strongest competitors in the market. They also have a Visitor Commission as well as a Sports Commission. Like Sarasota they have a bed tax rate of 5% and have been in the tourism game longer than Sarasota. But, Lee County is at a disadvantage because most of their facilities are aging and not as equipped to attract national and international events. They do, however, offer grants to sports tourism events to help lure them to Lee County. They also have a strong partnership with local hotels that have their own board that meets to plan accommodations for all large events that come to the area. They have a strong commitment to earn and retain all sporting events that come to Lee County. It should be noted that Sarasota hotels also have their own hotel association in which they do many of the same things that Lee County does to promote tourism and group hotel bookings. Sarasota County will need to keep a lot of the competitive advantages that they currently hold to stay ahead of Lee County in the future.
  • 11. Vision Sarasota County 11 Competitive Advantage VSC’s most important competitive advantage is the local community and business support. There is a real synergy between many groups who have the best intentions for Sarasota’s future. This is evident with the 2020 Sarasota County Tourism Strategy which was done in 2012-2013, in which they received over 200 responses to their survey, and met with many local businesses and civic leaders in the community to develop a strategy to ensure Sarasota’s success in tourism and hospitality. (VisitSarasota.org, 2013). The Benderson Development Corp., whose founder, Nathan Benderson, is the man for whom the Aquatic Center is named, is one of the country’s largest developers especially in Sarasota. They donated the land and money to create the aquatic center and promote Sarasota County because they call Sarasota home. Nathan Benderson Aquatics Center and Park is a world-class aquatics and rowing facility which features a premier 2,000 meter regatta course, the only International Rowing Federation-approved course in North America. Upon final completion in 2015, the facility will include up to 10 race lanes, a coaching lane, a wave attenuation system also used as a TV lane, a multi-function boathouse and athlete training center, starting huts and finishing towers, a spectator-viewing area including a grandstand, and a 5K track around the venue. (Worldclassrowing.com/venues, nd). The Benderson Corporation has also partnered with the Taubman Corporation to develop one of the newest malls in Florida and in the country nearby the aquatic center. Benderson is also building some of the newest hotels, through their subsidiary Buffalo Lodging throughout the
  • 12. Vision Sarasota County 12 interchange area. Their commitment to Sarasota County also went above and beyond by extending a local road at their own expense in order to alleviate traffic congestion at the University Pkwy and I75 interchange. Of course, it should be noted this is not all altruistic ventures, but rather savvy business decisions that will propel Sarasota in the sports tournament arena, which is part of the 2020 Sarasota County Tourism Strategic plan. Additional venues in Sarasota include The Longboat Key Club which not only offers a marina, a beachfront resort, and golf course, it also has USTA award winning facility with 20 Har-tru tennis courts and stadium seating which hosts up to 3,500 spectators. The Sarasota Polo Club covers 130 acres with nine meticulously groomed and irrigated polo fields and a regulation- sized arena which hosts a regular Polo season; and two stick and ball fields. The Sarasota Polo Club is one of the largest clubs in the country. Sarasota has been home to baseball for over 50 years, and during that time many teams had called Sarasota home. In 2009, the Cincinnati Reds moved to Arizona leaving Sarasota without a team for the first time in its long tenured baseball history. The Sarasota Tomorrow Initiative was started by the Sarasota Chamber, in partnership with the City of Sarasota, Sarasota County, and with VSC to address this issue and many others affecting the growth of Sarasota County. They joined forces to lobby the Baltimore Orioles to come to Sarasota. Between local partnerships, Sarasota County taxpayers and the Orioles, more than $30 million was spent in redesigning and renovating Ed Smith Stadium and the adjoining Buck O’Neil Complex. It is now the Florida home of the Baltimore Orioles, which features an 8,000-seat stadium, club rooms, four additional onsite training fields with one practice half-field, five offsite training fields, a clubhouse. (Greater Sarasota Chamber, nd)
  • 13. Vision Sarasota County 13 The YMCA also has a long history with four different locations throughout Sarasota County. The YMCA’s Selby Aquatic Center features both indoor and outdoor swimming aquatics facilities; which features a 50 meter competition pool and additional warm-up area. In 2013 they hosted the annual Pan American Masters Championship which brought over 2000 competitors and almost 5,000 spectators to Sarasota, many first time visitors to the area. They are scheduled to host many more swimming tournaments in part because of the Pan American Masters and the spread of goodwill through those who participated and the spectators. Once they come to Sarasota they look for reasons to come back, another VSC goal. Challenges Ahead The biggest challenges ahead lie in the transportation infrastructure which needs to be developed to support the expected influx of visitors to the area, over one million, which is almost three times the current population. Sarasota and Manatee officials along with FDOT representatives from Jacksonville met to discuss their commitments for the I-75 University Parkway project. At the core of their discussion was the traffic gridlock at the University Parkway and I-75 Interchange which is expected to worsen when the new Mall at University Town Center opens in October 2014. In addition, the popularity of the Aquatic Center as a sports venue continues to grow with many events already booked for the remainder of the year, including dragon races, triathlons, and a national breast cancer rowing tournament. FDOT pledged to raise approximately $60 million for the accelerated construction of the new interchange, (five to seven years ahead of schedule) with the goal to fund it within the next two years. This would mean that local county officials and developers would have to fully commit their resources to fortify the road network around it if the resolution gets funded and passed.
  • 14. Vision Sarasota County 14 Sarasota and Manatee County officials agree that they want to build a “double-diverging diamond” style interchange, which would be the first of its kind in Florida and would be symbolic, stating that “two counties are standing together”. The goal would be to get it into construction with completion well before the World Class Rowing event of 2017. (Kennedy & Moschella, 2014). As noted in the Economic Analysis earlier, Governor Scott and the legislature has recently rescinded the funds promised for this construction therefore the interchange will be put on hold for the near foreseeable future. This presents a problem for VSC and Sarasota County. They will have to petition and apply pressure to find the funds within the FDOT budget so they can continue to develop the area and meet the 1,000,000 visitors expected by 2020 and most likely over 500,000 by 2017. Plans were also discussed to extend Lakewood Ranch Boulevard and Lorraine Road south to Fruitville Road, and build an overpass from Lakewood Ranch Boulevard to Cattleman Road. “These commitments and improvements will offer additional alternatives to move traffic through additional means, and relieve pressure on the I-75/University Parkway Interchange,” said Todd J. Pokrywa, Schroeder-Manatee Ranch’s visitor Co-president for strategic affairs, in an email to the Sarasota-Herald Tribune. Benderson has already spent in excess of $20 million improving roads and infrastructure in the vicinity of the mall and at Benderson Park on Cattleman Road which extends form Fruitville Road to University Parkway. Another local developer, SMR, has already committed to help fund existing and future road improvements in the Lakewood Ranch area by contributing $7.5 million (Kennedy & Moschella, 2014). In addition to road infrastructure needs the VSC determined that additional flights and airlines that need to be added to the Sarasota Manatee International Airport in order to support
  • 15. Vision Sarasota County 15 the influx of visitors expected. This was recently discussed at a SRQ Magazine sponsored event to discuss tourism and hospitality needs to make Sarasota a successful sports tourism destination. Cihan Cobanoglu, Dean of the College of Hospitality and Technology Leadership at University of Florida Sarasota-Manatee, said air service would also be critical. He noted that he is hosting international visitors at an event in Clearwater, Florida because outside visitors are able to save $700 to $800 in travel costs by flying into the Tampa International Airport and lodging nearby rather than flying into Sarasota. "It is hard to justify that difference in expense for the sake of convenience," Cobanoglu said. (SB2 Symposium, 2014) Conclusion After reviewing the research and the VSC 2020 Sarasota County Tourism Strategy, it is apparent that Sarasota is well on its way to becoming one of the premiere sports tourism destinations in the country. Although there are many hurdles to overcome, based on survey feedback from local business and civic leaders there is a real consensus on what will make Sarasota continue to grow, one of which is sports tourism. They have specific goals, objectives and tactics, which will ensure Sarasota’s continued growth and success. But, as with any strategic plan it must be implemented and have complete buy-in from the stakeholders. Prior to this research Sarasota and its governing bodies seemed to follow the Learning and Emergent Approach which is why it’s taken Sarasota so long to catch up to other counties like Lee County. It also points to the challenge now faced with infrastructure and human capital. The old adage, ‘build it they will come’ is true, but the county is not ready. They didn’t plan on how they were going to get the funding to accelerate the roads and airport improvements needed or how they were going to find the staffing levels needed for the growing number of visitors expected. Now
  • 16. Vision Sarasota County 16 with this recent study VSC has taken the more modern Complexity Approach in that they’ve included all the stakeholders within the region to create a viable and unified strategic plan to grow Sarasota into 2020. Recommendations In order for them to reach their goals they need to formulate a plan for the roads and airports, and human capital in order to handle the influx of 1,000,000 visitors that they want by 2020. Below are recommendations to VSC to enhance their strategic plan and reach their goals.  Hire a lobbying firm to work in Tallahassee to negotiate with the Florida State Representatives to receive the funding needed to complete necessary infrastructure projects, i.e. roads, highways and interchanges.  VSC should also work with our US Senators and US Representatives on behalf of their constituents to receive federal funding for infrastructure support, i.e. local airport.  It is recommended that an outside marketing firm be hired to develop a marketing plan and campaign in order to get community buy-in to create and maintain sports tourism.  It is highly recommended that Sarasota County perform public workshops with business leaders and local residents to gather information to get their perspectives of Sarasota county growth and future in tourism.  Hire a consulting firm to develop alternative plans in lieu of FDOT funding to still meet their goals of improving area roads and highways in time for the 2017 World Rowing Championship.
  • 17. Vision Sarasota County 17  Hire a consulting firm to look at privatization of local transportation entities, i.e. airport and bus transit system.  Develop a strategic alliance with other counties in order to present a united front for lobbying purposes. With these added recommendations and efforts already implemented, and the current strategic formation in place the VSC is well on their way to meeting their goals of 2020. The synergy that is already evident within the VSC and the community along with the recommendations noted will ensure Sarasota’s success into the future and survive any potential external threats yet unrealized. Personal Reflections In this project we learned a great deal about the complexity of a business. You can have a great “product” but if you have no means of delivering it or support it than the “product” will fail. The external threats to a company can come from anyone person or entity. Even the most prepared business cannot account for every obstacle in the future. They can only do their best to be prepared for the future. We also learned how much goes into attracting tourists to Sarasota. There is a lot of money spent on attracting tourist but the revenue gains from them coming are extraordinary. We took on a little bit more of a challenge with picking the county but it gave us a wealth of knowledge about our local tourism industry which I think will be useful as we move forward in this area. Anthony Henson
  • 18. Vision Sarasota County 18 In the course of doing the company analysis, I learned a lot about how many different entities and departments have to work together within a city to achieve certain goals. The objectives and projects that are set out for the county, a lot of people such as commissioners and state officials need to get involved. Whereas, in a private firm, they may define a goal, implement a strategy and accomplish it with the funds set aside specifically for that goal. A lot more elements, including taxpayer money take a lot more time for things to get done and approval is passed when dealing with government policies and procedures. Molly Moore In this class, with the text and with your teaching, along with the case studies, company studies and critical issues papers, I have learned that you have to look beyond the surface of what you may think you know about a particular company and industry. There are many underlying issues, challenges, opportunities, strengths and weaknesses that must be identified, researched and ‘vetted’ before developing a strategic plan. More importantly, you have to know where you want the organization to be within the industry and its place in the world. Secondly, and just as important, you want to know what your place is within the organization, because ultimately it will help you decide your career path and what you want to accomplish. Finally, the biggest lesson was that you need to implement a plan and be open to changing it in order to achieve your goals. The company study was interesting in that it wasn’t just one entity developing the strategic plan and making decisions. You learned it was a collaborative effort with all the stakeholders of Sarasota County and how important it is to have community buy-in. This in turn made you think and act more collaboratively with your team. One of the most important takeaways was to listen,
  • 19. Vision Sarasota County 19 then ask questions and seek out opinions. You always need to hear what the other ‘party’ is thinking and saying in order to act responsibly and with collaboration in mind, which inevitably gets you closer to your goals and makes for a win/win success for everyone. Sharon Litchfield
  • 20. Vision Sarasota County 20 References Bradenton Herald (Kennedy, 2014) Retrieved from: http://www.bradenton.com/2014/04/22/5115756/money-for-new-i-75university- parkway.html#storylink=cpy HomeFacts, nd. Retrieved from: http://www.homefacts.com/unemployment/Florida/Sarasota-County/Sarasota.html Sarasota Chamber of Commerce (2013) Retrieved from: http://www.sarasotachamber.com/chamber_information/initiatives.aspx SRQ Magazine, 2014. Retrieved from: http://srqinsidethebrand.com/2014/03/ 2020 Sarasota County Tourism Strategy, 2013.Retrieved from: http://www.visitflorida.com/en-us/articles/2012/june/2283-sarasota-builds-a-mecca-for- rowers-and-triathletes.html U.S. Census Bureau State and County QuickFacts. Data derived from Population Estimates, American Community Survey, Census of Population and Housing, County Business Patterns, Economic Census, Survey of Business Owners, Building Permits, Census of Governments Last Revised: Thursday, 27-Mar-2014 Retrieved from: http://factfinder2.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk
  • 21. Vision Sarasota County 21 Visit Sarasota, 2013. Retrieved from: http://www.visitsarasota.org/about-visit-sarasota-county Wikipedia, Sarasota, 2010. footnote 10. Retrieved from: http://en.wikipedia.org/wiki/Sarasota,_Florida#Sister_cities, "Did You Know... City Trivia P - T". World Class Rowing Association, nd. Retrieved from: http://www.worldclassrowing.com/venues/nathan-benderson-park