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1
NENUG Chapter Meeting
Opening
Nortel Release 5.0 Overview / Update
Lunch
Chapter Meeting
Nortel Update
IPC Update
Unified Communications Demo
Microsoft Overview
Q&A
3
Communication Server 1000 Release 5
Douglas Schlosser – Convergence Specialist Nortel
June 2007
4
Communication Server Release 5.0
Topics
• Platform Evolution
• Software Packaging Evolution
• Features and Services
• Getting To Release 5
• CS1000 Release 5.0 Interoperability
5
CS 1000 Platform Evolution
6
Product Line Transformation
High Level View
Before – Up to Release 4.5
• Two classes of systems: small
and large
• Different scaling limits
• Can’t easily transition to
redundant:
• CS 1000S becomes?
• Can’t cross-utilize form factors –
distinctions between CS 1000
chassis and Option 11 cabinets
• Complicated
After – Release 5.0
• No more large & small systems!
• Single software image
• Easy expansion & growth from
simplex to redundant system
• CS 1000E SA  HA
• Mix & match chassis & cabinet form
factors on CS 1000E as you desire
• More flexibility, investment
protection
• Simplified
7
Product Line Transformation
Everything’s an E (Except the SG and MG)
CS 1000M SG
CS 1000M MG
No Change
CS 1000M Chassis
CS 1000M Cabinet
CS 1000S
CS 1000E
CS 1000E
SA or HA
Chassis or Cabinet
Choice of Processors
8
Redundant “HA”
High Availabilty
Cabinet Chassis Chassis
(CP-PM) (CP-PM) (CP-PIV)
Non-Redundant “SA”
Simplex Availability
Cabinet Chassis
(CP-PM) (CP-PM)
The New CS 1000E
• All CS 1000E systems run the same software image
• All support up to 22,000 IP users (increased!)
• Full expandability and growth within the line
• Options available within the line
9
New Processor Platforms
CP-PM
Call Processor – Pentium M
• Based on Pentium M 1.4 Ghz
• 1.7x processing power vs CP-PIV
• Runs in any IPE slot
• Runs Call Server or Signaling
Server software (std functions)
• Two versions for small (NTDW61)
and large (NTDW66) system form
factors, identical capabilities
Commodity Hardware “COTS”
IBM 306M, HP DL320
• Commodity server platform
• Runs Signaling Server software
(std functions or new NRS) or
Enterprise Common Manager
• Two platforms offered solely for
vendor choice – capabilities are
equivalent between platforms
• Nortel sourced to assure support
Single slot NTDW61 shown Something resembling these servers shown
10
Processor Sanity Check
Notes
ISP1100 is the existing Signaling Server platform
(1) Must upgrade memory to 1 GB
(2) Existing systems or new systems ordered with this processor, HA configuration only
(3) New systems ordered with this processor, SA or HA
CP-PIV CP-PM ISP1100
IBM / HP
COTS
CS 1000M MG/SG "Large System"
Call Processor Yes No No No
Signaling Server Std Functions No Yes Yes (1) Yes
Signaling Server New NRS No No No Yes
CS 1000E
Call Processor Yes (2) Yes (3) No No
Signaling Server Std Functions No Yes Yes (1) Yes
Signaling Server New NRS No No No Yes
Enterprise Common Manager No No No Yes
11
The New Media Gateway Controller (MGC)
• Controls the backplane / gateway for the chassis-based MG 1000E
Chassis (and the MG 1000B), and the MG 1000E Cabinet
• Replaces SSC card in Media Gateways
• Except: Existing CS 1000E MG-1000Es
get one rev reprieve
• Except: TDM-only CS 1000M Cabinet
(Option 11C)
• Supports dual-homing redundant
Ethernet interfaces
• Consolidates Ethernet port usage
• Supports digital trunks in the gateway:
no more MG 1000T
• Supports 32- & 96-port DSP daughter
boards, replaces up to 4 Media Cards
• Up to total of 128 ports
• Saves media gateway real estate!
MGC with DSP Daughterboards
12
The New DSP Resources
• DSPs (Digital Signal Processors) get
your calls from IP to TDM and back
so you can call from an IP phone to
the PSTN, for example.
• New for 5.0: DSP Daughtercards
that reside on the MGC
• 32- and 96-port versions
• Saves real estate in the MG 1000
• Results in lower cost
• New for 5.0: Media Card - MC-32S
for CS 1000M SG/MG – non-MGC-
based systems
• Both provide sRTP payload
encryption
• Existing DSP resources (MC, ITG)
can continue to be used
MC-32S
The real one has a face plate. Honest.
DSP Daughtercard.
Artist’s rendition Airbrushed edition.
13
Putting It All Together
What Does the 5.0 Offering Look Like?
• New Hardware:
• CP-PM – Call Processor Pentium M
• IBM and HP COTS servers
• MGC – Media Gateway Controller
• DSP 32- and 96-port Daughtercards
• MC-32S – Secure Media Card
• CS 1000M SG and MG continue to run on CP-PII or CP-PIV
• Internal CP-PM or external COTS / ISP1100 for Signaling Servers
• CS 1000E spans all IP-centric systems
• SA or HA
• Chassis or Cabinet
• CP-PIV HA Chassis still available for existing account
• MG 1000T and MG 1000S are no longer needed and no longer offered
• MG 1000B now runs on MGC and CP-PM plus an internal or external
Sig Server
14
Some Sample Systems
HP/ IBM COTS - SS
MCG + DSP
CP-PM - CS
MCG
+
DSP
CP-PM
-
CS
CP-PM
-
SS
MCG
+
DSP
CP-PM
-
CS
CP-PM
-
SS
MCG + DSP
CP-PM - CS
CP-PM - SS
HP/ IBM COTS - SS
MCG + DSP
CP-PM - CS
CS 1000E HA Cabinet
With CP-PM SS
New, or upgrade any M1 11C
to a fully redundant 1000E!
CS 1000E HA Chassis
With COTS SS
CS 1000E SA Chassis
With CP-PM SS
IP PBX in a single chassis!
15
One More Item…
• High density PRI Gateway on the way
• Dramatically reduces rack space requirements for digital trunking
• Initial offering is a 2U high 4-span gateway
• Availability date is not yet determined
Current Solution
4 spans = MG + MGE
10U / 18” of rack space
New Solution
4 spans = PRI Gateway
2U / 3½” of rack space
16
CS 1000 Software Packaging Evolution
17
Simplified Software Structure
Collapse 5 Software Service Levels Into 2
IP
Basic
IP SIP Analogue Digital Class ACD Dect
Visitors
Dect
1 1 1 1 1 1 1 1
2 2 2 2 2 2 2 2
3a 3a 3a 3a 3a 3a 3a 3a 3a
3b 3b 3b 3b 3b 3b 3b 3b
4 4 4 4 4 4 4 4 4
Premium
Service
Package
Level 3b - Advanced Network Services
Level 4 - Premium Network Services
Enhanced
Service
Package
Level 1 - Business Services
Level 2 - Enhanced Business Services
Level 3a - Advanced Call Center Services
combined
combined
18
Release 5 Software Feature Bundles
L4: Premium Networking Services
• Combines Advanced Networks &
Advanced Call Centre Functionality,
Networked Call Centers, DPNSS
L3b: Advanced Networking Services
• Private Enterprise Networking
• Call Tandeming for Dedicated Private
Ntwks and Virtual Private Networks
(VPN) - QSIG Services and MCDN,
etc.
• Advanced IP Peer Networking over
H.323 and SIP.
L3a: Advanced Call Centre Services
• Symposium Call Centre Server, TAPI
Server , ACD Call Centre Mgmt,
Security and Reports
L2: Enhanced Business Services
• Multi-Customer, Multi-Tenant,
Meridian Link & TM Data Buffering
• ISDN Signaling, Adv- ISDN Ntwk, ACD
Load Mgmt & Reporting, Virtual
Office, Branch office
L1: Business Services
• Analog & Digital Trunking to Central
Office, POTS Level Service, Voice
Services Connectivity, etc.
Enhanced Service Package Premium Service Package
19
One Last Simplification
• Software licenses are now sold in units
of 1 instead of the previous units of 8
• Buy what you need
• Keep it simple
20
CS 1000 Features and Services
21
CS 1000 Features and Services
Topics
• Enhanced Redundancy
• Enhanced Security
• Enhanced Interoperability
• Enhanced Usability
• Enhanced Operations & Diagnostics
22
Enhanced Redundancy
• Release 5 brings new redundancy features:
• Advantageous temporary IP licenses to make controller load-
sharing a realistic option
• Survivable Media Gateway (SMG) allows “N-Way” redundancy for
an entire system and operates off a single distributed database
• Existing redundancy features like Branch Office remain in place
23
Enhanced Redundancy
Survivable Media Gateway (SMG)
• Add a CP-PM to any MG 1000E
on the LAN/MAN (other than the
primary and secondary)
• Optionally add Signaling Server
for additional IP redundancy
• Database is automatically
replicated to all SMGs
• If communication to primary /
secondary fails, SMG reboots
to survivable mode, acts as
alternate call server for part of or
entire network as desired
• Up to 50 SMGs can be defined
CS 1000E HA
Primary & Secondary CS & SS
Survivable Media Gateways
MCG + DSP
CP-PM - CS
CP-PM - SS
MCG + DSP
CP-PM - CS
CP-PM - SS
MCG + DSP
CP-PM - CS
CP-PM - SS MCG + DSP
CP-PM - CS
CP-PM - SS
LAN / MAN
24
Enhanced Security
• Media encryption
• Call signaling encryption already available
• Voice payload encryption completes the solution
• Intra- and inter-system communication encryption
• Emergency service enhancements
• Miscellaneous security enhancements
25
Enhanced Security
Media Encryption
• Encryption, message authentication and integrity for the MEDIA
• Enabled by new DSP Daughtercards and MC-32S
• Replay protection to the RTP voice payload data
• Confidentiality through AES 128-bit symmetric encryption of voice
packets between endpoints
• Integrity through SHA-1
• Authentication of the endpoint and server
• Industry standard – RFC 3711
• MIKEY Key management
• SIGNALING encryption requires the SMC-2450
26
Enhanced Security
Intra- and Inter-System Encryption
• IPSec between system components
• Secures configuration data being exchanged between Call Servers and
Media Gateways, Signaling Servers, etc.
• Secures geographic redundancy: Call Server database and system
password information transferred from primary to secondary call server is
transferred securely
• TLS (Transport Layer Security) between systems (SIP communications)
• Secure SIP signaling traffic
• Industry standard – SIP RFC 3261
• Provides security for SIP trunks and between gateways
• Confidentiality through AES 128-bit encryption
• Integrity through SHA-1 (Secure Hash Algorithm)
• Interoperability with 3rd party clients
27
Enhanced Security
Intra- and Inter-System Encryption
CS 1000
Sig Server
MG 1000E
Management
& SNMP
CS 1000
Call Server
NRS
SIP Server
Contact
Center
Microsoft
LCS
3rd Party SIP
Gateway
CS 1000
Sig Server
CS 1000
Call Server
MG 1000E
3rd Party SIP
Phone
TLS-enabled links in red
IPSec-enabled links in blue
28
Enhanced Security
Emergency Services Enhancements
• IP Client Mobility
• Provides capability to manage the location of IP phones, and to process
emergency calls according to the caller’s current data.
• Includes new location fields on IP phones
• Supports either onboard or external Location Information Service (LIS)
• Onboard LIS provides economical coarse location granularity (subnet
address range)
• Multiple ESDNs or Misdial
• Expanded to support 16 emergency numbers (e.g. 911, 9-911, 8-911, etc.)
• Facilitates transcontinental mobility; allows you to recognize 9-1-1 in
Europe & 1-1-2 in North America
• E911 - Networked Operation and Virtual Office Logged Out emergency calling
• Supports the routing of 911 calls from one CS 1000 to another.
29
Enhanced Security
Additional Security Enhancements
• Greater Account Management Functionality
• Password history & reuse controls, automatic aging, enhanced change
capabilities
• Disablement of inactive accounts, inactive session logout controls
• Role management through Element Manager
• Security Event Logging Operations
• Expand information recorded from remote login - remote IP configuration,
ports used, username, etcetera
• Event tracking, e.g. account and role modifications, creations or deletions
• Secure Remote Shell Access including file transfer
• Customizable Login Banner
• Password Security
• Hash Strengthening, SHA – 256, expanded guess range, usable characters
• More…(this is an abbreviated list)
30
Enhanced Interoperability
NRS Enhancements – SIP Proxy
• Release 5 NRS offers a stateful SIP proxy
• NRS previously offered a SIP redirect server only
• SIP NRS is the network focal point for SIP signaling
• Allows enhanced interconnection to other systems and applications
• Facilitates SIP network routing using a central dial plan
• Secure signaling using TLS
(RFC 3261)
• Message confidentiality &
integrity per RFC 2246
• New NRS Manager simplifies
and provides greater flexibility
for routing database entries
• Note: Runs on Linux on
COTS platform
SIP Proxy
Media
Signaling
3rd Party GW
CS 1000E
CS 1000E
CS 2100
31
Enhanced Interoperability
Direct MAS Conferencing Attachment
• MAS = Media Application Server (from MCS)
• SIP Proxy allows direct attachment of SIP applications
• Allows direct connection of MAS audio conferencing
without MCS, if MCS is not desired
• MAS provides large-scale economic audio conferencing
• Availability date not yet determined
32
Enhanced Interoperability
RFC 2833
• Sounds unexciting but it’s really quite important!
• Support of RTP payload for DTMF signaling
• The IP version of PRI’s “End-to-end signaling”
• RFC 2833 is an industry standard packet-based in-band mechanism
for DTMF signaling
• DTMF digit handling of SIP calls using RFC 2833 allows CS 1000
products to interoperate with other SIP products
• Seamless interworking of CS 1000 with:
• MCS 5100
• MCS applications
• Microsoft LCS
33
Enhanced Usability
Context-Sensitive Soft Keys on IP Phones
• Feature prompting on IP soft keys
• CallPilot voice mail prompts
• At Last!
34
Enhanced Usability
Client Portfolio Additions
Plus
Digital Telephony
3rd-party SIP
Multimedia
via MCS
Soft
Clients
IP Softphone 2050
Mobile
USB Adapter
Multimedia PC
& Web Clients
Wireless
WLAN Handsets
2210/2211/2212
Mobile Voice
Client 2050 for
PDA
IP Phone 2000 Series (Phase 2)
IP KEM
Desktop
IP Phone 1100 Series
Dual Mode Mobile
Client DMM3100
1120E 1140E
2001 2002
2004 2007
1150E
1110
New! New! New!
GEM
Microsoft Office &
Lotus Clients
New!
IP Videophone 1535
35
Enhanced Operations & Diagnostics
Network Time Protocol
• Allows CS 1000 systems to synchronize with a Network
Time Server
• Delivers greater time accuracy between network nodes
• Alleviates clock drift issues
• Address security requirements (i.e. Federal Agencies) for
Kerberos authentication, audit trails, etc.
• Eases synchronization of billing records, etc.
• Not to be confused with clocking!
36
Enhanced Operations & Diagnostics
Management Enhancements
• Improved and consistent look & feel
• Element Management enhancements
• Increased overlay coverage
• Enhanced firmware download workflow
• Increase robustness to hacker attack
• Telephony Manager 3.1 enhancements:
• Integrated Alarm Support for SRG 50
• DECT enhancement - Unique radio ID
• Improved diagnostics like DCH message trace
• Adds Avotus' UM (Usage Management), CDR
& IPDR support and web UI
• Common Network Directory
• (LDAP v3.0 dir. server)
• Enhances schema file upgrades, eliminates
dependency on supported app release cycle
• TM upgrades no longer needs upgrade of CND
• CallPilot 5.0 Global Address Book support
provides CND directory as central repository
for CallPilot user info
37
Enhanced Operations & Diagnostics
Fault Management & Diagnostic Enhancements
• Fault Management
• Simplified SNMP provisioning – provision once for all components
• Single SNMP trap MIB for all components (CS/SS/VGMC)
• Capability to provision community strings for traps
• Simplified alarm monitoring - fewer alarms reduces complexity
• Diagnostics
• DSP Audit Routine - quick identification of faulty channel on a VGMC
• VoIP conference and virtual trunk call trace enhancements
• SIPCallTrace Enhancements; called/calling SIP URI, media state, codec,
payload, Channel ID, etc.
• DCH (D-channel) message trace tool enhancement
• New trace registration messages for SIP & H.323 Gateway
• Improve fault reporting and identification of abnormal conditions
38
Enhanced Operations & Diagnostics
Resiliency and Serviceability Improvements
• Improved system recovery after a network outage
• Improved ungraceful switchover – rebuilds calls using saved call info
• Reduced graceful switchover times
• Active conference and ACD calls stay up during warm start and
ungraceful switchover
• Write protection for inactive core preventing memory/data corruption
• Automated patching using Deplist functionality
• Optimized key map download and set registration
• Improved synchronization to increase DSP availability
• Bandwidth Management zone synchronization between call servers
39
Getting To Release 5
40
Upgrades
Large Systems
• Large systems on Motorola processors (CP3, CP4) require
processor upgrades
• Upgrade to Pentium 4 (CP-PIV)
• May require Fiber Network Fabric (FNF) upgrade
• Large Systems on Pentium II and IV (CP-II, CP-PIV) do
not need upgrades
• This includes existing CS 1000E running on CP-PIV
• CP-PM cannot be used as a call processor in a 51/61/81
• Cannot be installed in the core/net module
• Can be used as a Signaling Server – installed in an IPE slot
41
Upgrades
Small Systems
• TDM-only systems can continue to run on their existing
SSC controller / processor cards
• All new systems are sold with MGC & CP-PM
• Any system running IP must upgrade SSC to MGC (Media
Gateway Controller) & CP-PM (Call Processor Pentium M)
• Includes CS 1000S transformed into CS 1000E SA
• Includes M1 Option 11 transformed into CS 1000E SA
• Upgrade kits are available that include the CP-PM, MGC,
and DSP daughterboards at advantageous prices
42
Upgrades
Signaling Servers
• Existing signaling servers continue to be supported for
VxWorks applications
• New Linux applications (SIP Proxy, NRS Manager) must run
on HP/IBM COTS platform
• Memory must be upgraded to 1 Gb
• Upgrade consists of two 512 Mb memory kits
43
Upgrades
Media Gateways and DSPs
• All MG 1000E and MG 1000B units must upgrade their SSCs to MGCs
• EXCEPTION: MG 1000E units on an existing CP-PIV CS 1000E can run
their existing SSCs if they have no digital trunks installed in them.
• Other than the primary/secondary call server, a CP-PM is not required
in a media gateway, unless CP-PM functionality required:
• Survivable Media Gateway
• In-skins Signaling Server
• Existing Media Cards are supported
• No need to replace unless you want media encryption or need the space
• For new DSP needs in MG 1000E and MG 1000B units, use the 32- or
96-port DSP daughtercards mounted on the MGC
• For any system, can use MC-32S, though typically this will be used in
CS 1000M SG/MG systems
44
CS1000 Release 5.0 Interoperability
45
CS1000 Release 5.0
Communications between Nortel CS1000
R5.0and BCM/SRG Systems
46
CS1000 R5.0 and BCM Interoperability
CS1000 R5.0 Interoperability to BCM Release 4.0
• CS1000 R5.0 Interoperability supported to current BCM release 4.0
and backwards compatible for two releases to release 3.6 and 3.7.
• Interoperability support for:
• PRI – Point to Point PRI supporting MCDN functionality.
• H.323 or SIP Trunks supporting MCDN
• To add MCDN functionality you must include the BCM MCDN
key codes and provide Premium Service Software Level on
the CS1000 system.
• Trunk Anti-Tromboning (TAT) feature set is now a supported
MCDN feature set on BCM Release 4
• Centralized voice messaging supported using point-to-point PRI,
H.323, or SIP trunks
47
CS1000 R5.0 and BCM Interoperability
CS1000 R5.0 Interoperability to BCM Pre-Release 4.0
• CS1000 IP Peer Networking Phase 2 Interoperates with
BCM 3.01 (or later)
• For interworking between a BCM and a system running
CS1000 Release 4.0 (or later), the BCM must be on
Release 3.01 (or later) software.
• A BCM endpoint is configured on the Gatekeeper in the same
way a CS1000 H.323 endpoint is configured.
• Gatekeeper Resolved – Dial-plan look-up for destination IP.
• Gatekeeper Routed – Call is routed through the gateway where
the NRS/Gatekeeper is hosted (a tandem call)
48
SRG200/400 Release 1.0
• Application on BCM 200/400
• Windows NT OS
• Up to 90 Survivable IP Users
SRG50 Release 1.0
• Application on BCM50
• Linux Operating system
• Up to 32 Survivable IP Users
New
Software Upgrade to SRG1.5
on Linux OS
Software Upgrade to
SRG50 Release 2
No Concurrent Development on SRG 1.0 to Support the New CS1000
Release 5.0 Features – However It Is Supported.
CS1000 R5.0- Interoperability with SRG
49
CS1000 R5.0to SRG Interoperability
•CS1000 R5.0 Interworking with SRG200/400 Releases 1.0, and 1.5
• SRG200/400 Releases 1.0/1.5 supports H.323 trunking only
•CS1000 R5.0 Interworking with SRG50 Release 1.0, 2.0
• SRG50 Release 1.0 supports H.323 trunking only
• SRG50 Release 2.0 supports H.323/SIP trunking
SRG200/400 Release 1.5
• Application on BCM 200/400
• Linux Operating System
• Up to 90 Survivable IP Users
Main Office Call Server:
• CS1000 3.0, 4.0, 4.5, 5.0
SRG50 Release 2.0
• Application on BCM50
• Linux Operating system
• Up to 80 Survivable IP Users
• Up to 24 SIP/H.323 Trunks
Main Office Call Server:
• CS1000 4.0, 4.5, 5.0
• CS2100 (Future)
50
CS1000 R5.0 Interoperability with SRG
CS1000 R5.0 Support for SRG 1.5/2.0
• What’s new on SRG Releases 1.5/2.0
• Now supporting the IP Conference Phone 2033, IP KEM, 1120E,
1140E, and Wireless Handset 2212.
• Adaptive Network Bandwidth Management
• Dynamically adapts to the QOS in the network and reduces the
bandwidth available for inter-zone calls if the QOS degrades.
• Alternative Call Routing
• Allows a station to station call between a branch office and main office to
overflow to traditional routing mechanisms when there is insufficient
inter-zone bandwidth available to carry the call.
• Enhanced UniStim firmware download
• When an IP Phone requires an firmware upgrade – the CS1000 redirects
the branch IP set back to the SRG for a firmware upgrade.
51
CS1000 Release 5.0
Communications between Nortel CS1000
R5.0 and Pre-R5.0 CS1000/Meridian 1
Systems
52
CS1000 Interoperability to Meridian 1
CS1000 to Meridian 1 IP Trunk 3.0 Interoperability
• Meridian 1 R5.0 supports H.323 IPT trunks on Release 5.0 – TDM
systems only!
• i.e. Opt. 11C, Opt 61C, Opt 81C
• CS1000 R5.0 Interoperable with Meridian 1 Release 3.0, 4.0, 4.5
• IPT Release 3.x—requires license on Meridian 1 – H.323 IP Trunks
• Premium Services Level Software for Advanced Networking
Features
• Optivity Telephony Manager 2.2 as minimum to program IPT Node on
Meridian 1.
• Meridian IPT Registers to CS1000 NRS as RAS Endpoint
53
CS1000 Interoperability to Meridian 1
CS1000 to Meridian 1 IP Trunk 3.0 Interoperability
• For a CS1000 system to inter-work with a Meridian 1
System, the following requirements must be met:
• ITG-P 24-port and Media Card 32-port trunk cards must be
upgraded to IP Trunk 3.0 (or later) software. This upgrade
supports MCDN features and NRS registration.
• Configure the IP Trunk 3.0 (or later) node to register with the
CS1000M NRS, using the TM 2.2 ITG Node Gatekeeper
properties.
• Optivity Telephony Manager 2.2 as minimum to program
IPT Node on Meridian 1 – allows manual configuration of
Primary and Alternate NRS (Gatekeeper) for the node.
• Meridian IPT Registers to CS1000 NRS as RAS Endpoint
54
CS1000 R5.0Interoperability w/Meridian 1
IP with
QoS
R3.0
R4.0
R4.5
R5.0
Router Router
PSTN
• IPT Registers to NRS as RAS Endpoint
• Virtual Trunks Configured At CS1000E
• Peer ISM’s required to support Call
• Premium Service Level Software used for full feature
set (i.e. NMS, NSIG, etc
• Enhanced Service Level Software does not deliver all
Advanced Network Features (i.e, NMS, NSIG etc)
Meridian 1 IP Trunk (IPT) Release 3.1
• IPT Card 8 port 32 port (ITG 2.0 or SMC only)
• D channel and DCIP
• IPT Licenses
• Premium Service Level Software used for full
feature set (i.e. NMS, NSIG, etc)
• Telephony Manager 2.x and assoc. packages
PRI PRI
CS1000E
Meridian 1
MGC with DSP DB
CPPM Call Server
CPPM SigServer
H.323 IP Trunks
55
Items of Note
• IP Trunk is supported in Release 5.0 only on TDM systems
• i.e. Opt. 11C, Opt 61C, Opt. 81C
• IP Line requires SS
• i.e. No IP Phone Firmware download from VGMC – IP Line
requires CS1000 migration
• SRG200/400 do not support SIP trunks
56
Application Interoperability
Nortel CS1000 R5.0 Support for Applications
57
Meridian Mail
CS1000 R5.0 Support for Meridian Mail
• Meridian Mail has been discontinued!!
• Meridian Mail will remain supported on Meridian 1 systems, CS1000E
platforms will not support Meridian Mail
• Meridian Mail 13.14 will be the releases supported on Meridian 1
and CS1000M SG/MG platforms on Release 5.0
• CallPilot 5.0 has been introduced to provide additional features that
Meridian Mail supported – less Hospitality
• Introduces Voice Forms, Shared Telephone Messaging, etc
• HMS 400 will be the Hospitality Voice Messaging System supported
on the CS1000 platforms.
58
CallPilot Release 5.0
CallPilot Release 5.0 Offers New Platforms
• 600r
• Low-end rack-mount server (IPE replacement)
• 96 channels
• Nortel Applications Center ready – A platform for the future
• 1005r
• High-end rack-mount server (703t or 1002rp replacement)
• 288 MPU/192 channel capacity
• 2nd server for high availability – automatic failover
• CS1000 Release 5.0 backwards compatible with CallPilot
3, 4.
59
CS1000 R5.0and Contact Center Suite Support
SCCS R5.0 and Contact Center R6.0
• Symposium Contact Center products supported on Meridian 1 and
CS1000 R5:
• SCCS 5.0 SU01
• SWC 4.5
• Communications Control Toolkit 5.0
• Symposium Web Center Portal 4.0
• Contact Center 6.0 Suite supported on Meridian 1 and CS1000 R5:
• Contact Center Server
• Contact Center Manager
• Communications Control Toolkit 6.0
• Contact Center Multi-Media
60
CS1000 R5.0 Interoperability with MCS 5100
Multi-Media Communications Server
•CS1000 Release 5.0 Interoperates with the MCS5100 release
4.0 and backwards compatible with release 3.0 and 3.5
• SIP/PRI Gateway integration
• SIP/H.323 Trunks
• Converged Desktop via SIP Access Ports
• The direct SIP interface removes the requirement for a SIP/PRI
gateway between the CS1000 and the MCS5100
61
CS1000 R5.0Interoperability with MCS 5100
Multi-Media Communications Server
•SIP Converged Desktop Service
• SIP CDS (converged desktop service) is a CS1000 Release
4.0 (or later) and MCS5100 Release 3.0 (or later) feature. SIP
CDS brings multi-media features to CS1000 users.
• CS1000 users in a converged desktop mode may be digital,
analog, or IP stations.
• CDS Multimedia Applications:
• Video
• Instant Messaging
• Click to Call
• File Sharing – white boarding
• Co-Browsing
62
Thank You!
63

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verygoodCS1000.ppt

  • 1. 1 NENUG Chapter Meeting Opening Nortel Release 5.0 Overview / Update Lunch Chapter Meeting Nortel Update IPC Update Unified Communications Demo Microsoft Overview Q&A
  • 2.
  • 3. 3 Communication Server 1000 Release 5 Douglas Schlosser – Convergence Specialist Nortel June 2007
  • 4. 4 Communication Server Release 5.0 Topics • Platform Evolution • Software Packaging Evolution • Features and Services • Getting To Release 5 • CS1000 Release 5.0 Interoperability
  • 5. 5 CS 1000 Platform Evolution
  • 6. 6 Product Line Transformation High Level View Before – Up to Release 4.5 • Two classes of systems: small and large • Different scaling limits • Can’t easily transition to redundant: • CS 1000S becomes? • Can’t cross-utilize form factors – distinctions between CS 1000 chassis and Option 11 cabinets • Complicated After – Release 5.0 • No more large & small systems! • Single software image • Easy expansion & growth from simplex to redundant system • CS 1000E SA  HA • Mix & match chassis & cabinet form factors on CS 1000E as you desire • More flexibility, investment protection • Simplified
  • 7. 7 Product Line Transformation Everything’s an E (Except the SG and MG) CS 1000M SG CS 1000M MG No Change CS 1000M Chassis CS 1000M Cabinet CS 1000S CS 1000E CS 1000E SA or HA Chassis or Cabinet Choice of Processors
  • 8. 8 Redundant “HA” High Availabilty Cabinet Chassis Chassis (CP-PM) (CP-PM) (CP-PIV) Non-Redundant “SA” Simplex Availability Cabinet Chassis (CP-PM) (CP-PM) The New CS 1000E • All CS 1000E systems run the same software image • All support up to 22,000 IP users (increased!) • Full expandability and growth within the line • Options available within the line
  • 9. 9 New Processor Platforms CP-PM Call Processor – Pentium M • Based on Pentium M 1.4 Ghz • 1.7x processing power vs CP-PIV • Runs in any IPE slot • Runs Call Server or Signaling Server software (std functions) • Two versions for small (NTDW61) and large (NTDW66) system form factors, identical capabilities Commodity Hardware “COTS” IBM 306M, HP DL320 • Commodity server platform • Runs Signaling Server software (std functions or new NRS) or Enterprise Common Manager • Two platforms offered solely for vendor choice – capabilities are equivalent between platforms • Nortel sourced to assure support Single slot NTDW61 shown Something resembling these servers shown
  • 10. 10 Processor Sanity Check Notes ISP1100 is the existing Signaling Server platform (1) Must upgrade memory to 1 GB (2) Existing systems or new systems ordered with this processor, HA configuration only (3) New systems ordered with this processor, SA or HA CP-PIV CP-PM ISP1100 IBM / HP COTS CS 1000M MG/SG "Large System" Call Processor Yes No No No Signaling Server Std Functions No Yes Yes (1) Yes Signaling Server New NRS No No No Yes CS 1000E Call Processor Yes (2) Yes (3) No No Signaling Server Std Functions No Yes Yes (1) Yes Signaling Server New NRS No No No Yes Enterprise Common Manager No No No Yes
  • 11. 11 The New Media Gateway Controller (MGC) • Controls the backplane / gateway for the chassis-based MG 1000E Chassis (and the MG 1000B), and the MG 1000E Cabinet • Replaces SSC card in Media Gateways • Except: Existing CS 1000E MG-1000Es get one rev reprieve • Except: TDM-only CS 1000M Cabinet (Option 11C) • Supports dual-homing redundant Ethernet interfaces • Consolidates Ethernet port usage • Supports digital trunks in the gateway: no more MG 1000T • Supports 32- & 96-port DSP daughter boards, replaces up to 4 Media Cards • Up to total of 128 ports • Saves media gateway real estate! MGC with DSP Daughterboards
  • 12. 12 The New DSP Resources • DSPs (Digital Signal Processors) get your calls from IP to TDM and back so you can call from an IP phone to the PSTN, for example. • New for 5.0: DSP Daughtercards that reside on the MGC • 32- and 96-port versions • Saves real estate in the MG 1000 • Results in lower cost • New for 5.0: Media Card - MC-32S for CS 1000M SG/MG – non-MGC- based systems • Both provide sRTP payload encryption • Existing DSP resources (MC, ITG) can continue to be used MC-32S The real one has a face plate. Honest. DSP Daughtercard. Artist’s rendition Airbrushed edition.
  • 13. 13 Putting It All Together What Does the 5.0 Offering Look Like? • New Hardware: • CP-PM – Call Processor Pentium M • IBM and HP COTS servers • MGC – Media Gateway Controller • DSP 32- and 96-port Daughtercards • MC-32S – Secure Media Card • CS 1000M SG and MG continue to run on CP-PII or CP-PIV • Internal CP-PM or external COTS / ISP1100 for Signaling Servers • CS 1000E spans all IP-centric systems • SA or HA • Chassis or Cabinet • CP-PIV HA Chassis still available for existing account • MG 1000T and MG 1000S are no longer needed and no longer offered • MG 1000B now runs on MGC and CP-PM plus an internal or external Sig Server
  • 14. 14 Some Sample Systems HP/ IBM COTS - SS MCG + DSP CP-PM - CS MCG + DSP CP-PM - CS CP-PM - SS MCG + DSP CP-PM - CS CP-PM - SS MCG + DSP CP-PM - CS CP-PM - SS HP/ IBM COTS - SS MCG + DSP CP-PM - CS CS 1000E HA Cabinet With CP-PM SS New, or upgrade any M1 11C to a fully redundant 1000E! CS 1000E HA Chassis With COTS SS CS 1000E SA Chassis With CP-PM SS IP PBX in a single chassis!
  • 15. 15 One More Item… • High density PRI Gateway on the way • Dramatically reduces rack space requirements for digital trunking • Initial offering is a 2U high 4-span gateway • Availability date is not yet determined Current Solution 4 spans = MG + MGE 10U / 18” of rack space New Solution 4 spans = PRI Gateway 2U / 3½” of rack space
  • 16. 16 CS 1000 Software Packaging Evolution
  • 17. 17 Simplified Software Structure Collapse 5 Software Service Levels Into 2 IP Basic IP SIP Analogue Digital Class ACD Dect Visitors Dect 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 3a 3a 3a 3a 3a 3a 3a 3a 3a 3b 3b 3b 3b 3b 3b 3b 3b 4 4 4 4 4 4 4 4 4 Premium Service Package Level 3b - Advanced Network Services Level 4 - Premium Network Services Enhanced Service Package Level 1 - Business Services Level 2 - Enhanced Business Services Level 3a - Advanced Call Center Services combined combined
  • 18. 18 Release 5 Software Feature Bundles L4: Premium Networking Services • Combines Advanced Networks & Advanced Call Centre Functionality, Networked Call Centers, DPNSS L3b: Advanced Networking Services • Private Enterprise Networking • Call Tandeming for Dedicated Private Ntwks and Virtual Private Networks (VPN) - QSIG Services and MCDN, etc. • Advanced IP Peer Networking over H.323 and SIP. L3a: Advanced Call Centre Services • Symposium Call Centre Server, TAPI Server , ACD Call Centre Mgmt, Security and Reports L2: Enhanced Business Services • Multi-Customer, Multi-Tenant, Meridian Link & TM Data Buffering • ISDN Signaling, Adv- ISDN Ntwk, ACD Load Mgmt & Reporting, Virtual Office, Branch office L1: Business Services • Analog & Digital Trunking to Central Office, POTS Level Service, Voice Services Connectivity, etc. Enhanced Service Package Premium Service Package
  • 19. 19 One Last Simplification • Software licenses are now sold in units of 1 instead of the previous units of 8 • Buy what you need • Keep it simple
  • 20. 20 CS 1000 Features and Services
  • 21. 21 CS 1000 Features and Services Topics • Enhanced Redundancy • Enhanced Security • Enhanced Interoperability • Enhanced Usability • Enhanced Operations & Diagnostics
  • 22. 22 Enhanced Redundancy • Release 5 brings new redundancy features: • Advantageous temporary IP licenses to make controller load- sharing a realistic option • Survivable Media Gateway (SMG) allows “N-Way” redundancy for an entire system and operates off a single distributed database • Existing redundancy features like Branch Office remain in place
  • 23. 23 Enhanced Redundancy Survivable Media Gateway (SMG) • Add a CP-PM to any MG 1000E on the LAN/MAN (other than the primary and secondary) • Optionally add Signaling Server for additional IP redundancy • Database is automatically replicated to all SMGs • If communication to primary / secondary fails, SMG reboots to survivable mode, acts as alternate call server for part of or entire network as desired • Up to 50 SMGs can be defined CS 1000E HA Primary & Secondary CS & SS Survivable Media Gateways MCG + DSP CP-PM - CS CP-PM - SS MCG + DSP CP-PM - CS CP-PM - SS MCG + DSP CP-PM - CS CP-PM - SS MCG + DSP CP-PM - CS CP-PM - SS LAN / MAN
  • 24. 24 Enhanced Security • Media encryption • Call signaling encryption already available • Voice payload encryption completes the solution • Intra- and inter-system communication encryption • Emergency service enhancements • Miscellaneous security enhancements
  • 25. 25 Enhanced Security Media Encryption • Encryption, message authentication and integrity for the MEDIA • Enabled by new DSP Daughtercards and MC-32S • Replay protection to the RTP voice payload data • Confidentiality through AES 128-bit symmetric encryption of voice packets between endpoints • Integrity through SHA-1 • Authentication of the endpoint and server • Industry standard – RFC 3711 • MIKEY Key management • SIGNALING encryption requires the SMC-2450
  • 26. 26 Enhanced Security Intra- and Inter-System Encryption • IPSec between system components • Secures configuration data being exchanged between Call Servers and Media Gateways, Signaling Servers, etc. • Secures geographic redundancy: Call Server database and system password information transferred from primary to secondary call server is transferred securely • TLS (Transport Layer Security) between systems (SIP communications) • Secure SIP signaling traffic • Industry standard – SIP RFC 3261 • Provides security for SIP trunks and between gateways • Confidentiality through AES 128-bit encryption • Integrity through SHA-1 (Secure Hash Algorithm) • Interoperability with 3rd party clients
  • 27. 27 Enhanced Security Intra- and Inter-System Encryption CS 1000 Sig Server MG 1000E Management & SNMP CS 1000 Call Server NRS SIP Server Contact Center Microsoft LCS 3rd Party SIP Gateway CS 1000 Sig Server CS 1000 Call Server MG 1000E 3rd Party SIP Phone TLS-enabled links in red IPSec-enabled links in blue
  • 28. 28 Enhanced Security Emergency Services Enhancements • IP Client Mobility • Provides capability to manage the location of IP phones, and to process emergency calls according to the caller’s current data. • Includes new location fields on IP phones • Supports either onboard or external Location Information Service (LIS) • Onboard LIS provides economical coarse location granularity (subnet address range) • Multiple ESDNs or Misdial • Expanded to support 16 emergency numbers (e.g. 911, 9-911, 8-911, etc.) • Facilitates transcontinental mobility; allows you to recognize 9-1-1 in Europe & 1-1-2 in North America • E911 - Networked Operation and Virtual Office Logged Out emergency calling • Supports the routing of 911 calls from one CS 1000 to another.
  • 29. 29 Enhanced Security Additional Security Enhancements • Greater Account Management Functionality • Password history & reuse controls, automatic aging, enhanced change capabilities • Disablement of inactive accounts, inactive session logout controls • Role management through Element Manager • Security Event Logging Operations • Expand information recorded from remote login - remote IP configuration, ports used, username, etcetera • Event tracking, e.g. account and role modifications, creations or deletions • Secure Remote Shell Access including file transfer • Customizable Login Banner • Password Security • Hash Strengthening, SHA – 256, expanded guess range, usable characters • More…(this is an abbreviated list)
  • 30. 30 Enhanced Interoperability NRS Enhancements – SIP Proxy • Release 5 NRS offers a stateful SIP proxy • NRS previously offered a SIP redirect server only • SIP NRS is the network focal point for SIP signaling • Allows enhanced interconnection to other systems and applications • Facilitates SIP network routing using a central dial plan • Secure signaling using TLS (RFC 3261) • Message confidentiality & integrity per RFC 2246 • New NRS Manager simplifies and provides greater flexibility for routing database entries • Note: Runs on Linux on COTS platform SIP Proxy Media Signaling 3rd Party GW CS 1000E CS 1000E CS 2100
  • 31. 31 Enhanced Interoperability Direct MAS Conferencing Attachment • MAS = Media Application Server (from MCS) • SIP Proxy allows direct attachment of SIP applications • Allows direct connection of MAS audio conferencing without MCS, if MCS is not desired • MAS provides large-scale economic audio conferencing • Availability date not yet determined
  • 32. 32 Enhanced Interoperability RFC 2833 • Sounds unexciting but it’s really quite important! • Support of RTP payload for DTMF signaling • The IP version of PRI’s “End-to-end signaling” • RFC 2833 is an industry standard packet-based in-band mechanism for DTMF signaling • DTMF digit handling of SIP calls using RFC 2833 allows CS 1000 products to interoperate with other SIP products • Seamless interworking of CS 1000 with: • MCS 5100 • MCS applications • Microsoft LCS
  • 33. 33 Enhanced Usability Context-Sensitive Soft Keys on IP Phones • Feature prompting on IP soft keys • CallPilot voice mail prompts • At Last!
  • 34. 34 Enhanced Usability Client Portfolio Additions Plus Digital Telephony 3rd-party SIP Multimedia via MCS Soft Clients IP Softphone 2050 Mobile USB Adapter Multimedia PC & Web Clients Wireless WLAN Handsets 2210/2211/2212 Mobile Voice Client 2050 for PDA IP Phone 2000 Series (Phase 2) IP KEM Desktop IP Phone 1100 Series Dual Mode Mobile Client DMM3100 1120E 1140E 2001 2002 2004 2007 1150E 1110 New! New! New! GEM Microsoft Office & Lotus Clients New! IP Videophone 1535
  • 35. 35 Enhanced Operations & Diagnostics Network Time Protocol • Allows CS 1000 systems to synchronize with a Network Time Server • Delivers greater time accuracy between network nodes • Alleviates clock drift issues • Address security requirements (i.e. Federal Agencies) for Kerberos authentication, audit trails, etc. • Eases synchronization of billing records, etc. • Not to be confused with clocking!
  • 36. 36 Enhanced Operations & Diagnostics Management Enhancements • Improved and consistent look & feel • Element Management enhancements • Increased overlay coverage • Enhanced firmware download workflow • Increase robustness to hacker attack • Telephony Manager 3.1 enhancements: • Integrated Alarm Support for SRG 50 • DECT enhancement - Unique radio ID • Improved diagnostics like DCH message trace • Adds Avotus' UM (Usage Management), CDR & IPDR support and web UI • Common Network Directory • (LDAP v3.0 dir. server) • Enhances schema file upgrades, eliminates dependency on supported app release cycle • TM upgrades no longer needs upgrade of CND • CallPilot 5.0 Global Address Book support provides CND directory as central repository for CallPilot user info
  • 37. 37 Enhanced Operations & Diagnostics Fault Management & Diagnostic Enhancements • Fault Management • Simplified SNMP provisioning – provision once for all components • Single SNMP trap MIB for all components (CS/SS/VGMC) • Capability to provision community strings for traps • Simplified alarm monitoring - fewer alarms reduces complexity • Diagnostics • DSP Audit Routine - quick identification of faulty channel on a VGMC • VoIP conference and virtual trunk call trace enhancements • SIPCallTrace Enhancements; called/calling SIP URI, media state, codec, payload, Channel ID, etc. • DCH (D-channel) message trace tool enhancement • New trace registration messages for SIP & H.323 Gateway • Improve fault reporting and identification of abnormal conditions
  • 38. 38 Enhanced Operations & Diagnostics Resiliency and Serviceability Improvements • Improved system recovery after a network outage • Improved ungraceful switchover – rebuilds calls using saved call info • Reduced graceful switchover times • Active conference and ACD calls stay up during warm start and ungraceful switchover • Write protection for inactive core preventing memory/data corruption • Automated patching using Deplist functionality • Optimized key map download and set registration • Improved synchronization to increase DSP availability • Bandwidth Management zone synchronization between call servers
  • 40. 40 Upgrades Large Systems • Large systems on Motorola processors (CP3, CP4) require processor upgrades • Upgrade to Pentium 4 (CP-PIV) • May require Fiber Network Fabric (FNF) upgrade • Large Systems on Pentium II and IV (CP-II, CP-PIV) do not need upgrades • This includes existing CS 1000E running on CP-PIV • CP-PM cannot be used as a call processor in a 51/61/81 • Cannot be installed in the core/net module • Can be used as a Signaling Server – installed in an IPE slot
  • 41. 41 Upgrades Small Systems • TDM-only systems can continue to run on their existing SSC controller / processor cards • All new systems are sold with MGC & CP-PM • Any system running IP must upgrade SSC to MGC (Media Gateway Controller) & CP-PM (Call Processor Pentium M) • Includes CS 1000S transformed into CS 1000E SA • Includes M1 Option 11 transformed into CS 1000E SA • Upgrade kits are available that include the CP-PM, MGC, and DSP daughterboards at advantageous prices
  • 42. 42 Upgrades Signaling Servers • Existing signaling servers continue to be supported for VxWorks applications • New Linux applications (SIP Proxy, NRS Manager) must run on HP/IBM COTS platform • Memory must be upgraded to 1 Gb • Upgrade consists of two 512 Mb memory kits
  • 43. 43 Upgrades Media Gateways and DSPs • All MG 1000E and MG 1000B units must upgrade their SSCs to MGCs • EXCEPTION: MG 1000E units on an existing CP-PIV CS 1000E can run their existing SSCs if they have no digital trunks installed in them. • Other than the primary/secondary call server, a CP-PM is not required in a media gateway, unless CP-PM functionality required: • Survivable Media Gateway • In-skins Signaling Server • Existing Media Cards are supported • No need to replace unless you want media encryption or need the space • For new DSP needs in MG 1000E and MG 1000B units, use the 32- or 96-port DSP daughtercards mounted on the MGC • For any system, can use MC-32S, though typically this will be used in CS 1000M SG/MG systems
  • 44. 44 CS1000 Release 5.0 Interoperability
  • 45. 45 CS1000 Release 5.0 Communications between Nortel CS1000 R5.0and BCM/SRG Systems
  • 46. 46 CS1000 R5.0 and BCM Interoperability CS1000 R5.0 Interoperability to BCM Release 4.0 • CS1000 R5.0 Interoperability supported to current BCM release 4.0 and backwards compatible for two releases to release 3.6 and 3.7. • Interoperability support for: • PRI – Point to Point PRI supporting MCDN functionality. • H.323 or SIP Trunks supporting MCDN • To add MCDN functionality you must include the BCM MCDN key codes and provide Premium Service Software Level on the CS1000 system. • Trunk Anti-Tromboning (TAT) feature set is now a supported MCDN feature set on BCM Release 4 • Centralized voice messaging supported using point-to-point PRI, H.323, or SIP trunks
  • 47. 47 CS1000 R5.0 and BCM Interoperability CS1000 R5.0 Interoperability to BCM Pre-Release 4.0 • CS1000 IP Peer Networking Phase 2 Interoperates with BCM 3.01 (or later) • For interworking between a BCM and a system running CS1000 Release 4.0 (or later), the BCM must be on Release 3.01 (or later) software. • A BCM endpoint is configured on the Gatekeeper in the same way a CS1000 H.323 endpoint is configured. • Gatekeeper Resolved – Dial-plan look-up for destination IP. • Gatekeeper Routed – Call is routed through the gateway where the NRS/Gatekeeper is hosted (a tandem call)
  • 48. 48 SRG200/400 Release 1.0 • Application on BCM 200/400 • Windows NT OS • Up to 90 Survivable IP Users SRG50 Release 1.0 • Application on BCM50 • Linux Operating system • Up to 32 Survivable IP Users New Software Upgrade to SRG1.5 on Linux OS Software Upgrade to SRG50 Release 2 No Concurrent Development on SRG 1.0 to Support the New CS1000 Release 5.0 Features – However It Is Supported. CS1000 R5.0- Interoperability with SRG
  • 49. 49 CS1000 R5.0to SRG Interoperability •CS1000 R5.0 Interworking with SRG200/400 Releases 1.0, and 1.5 • SRG200/400 Releases 1.0/1.5 supports H.323 trunking only •CS1000 R5.0 Interworking with SRG50 Release 1.0, 2.0 • SRG50 Release 1.0 supports H.323 trunking only • SRG50 Release 2.0 supports H.323/SIP trunking SRG200/400 Release 1.5 • Application on BCM 200/400 • Linux Operating System • Up to 90 Survivable IP Users Main Office Call Server: • CS1000 3.0, 4.0, 4.5, 5.0 SRG50 Release 2.0 • Application on BCM50 • Linux Operating system • Up to 80 Survivable IP Users • Up to 24 SIP/H.323 Trunks Main Office Call Server: • CS1000 4.0, 4.5, 5.0 • CS2100 (Future)
  • 50. 50 CS1000 R5.0 Interoperability with SRG CS1000 R5.0 Support for SRG 1.5/2.0 • What’s new on SRG Releases 1.5/2.0 • Now supporting the IP Conference Phone 2033, IP KEM, 1120E, 1140E, and Wireless Handset 2212. • Adaptive Network Bandwidth Management • Dynamically adapts to the QOS in the network and reduces the bandwidth available for inter-zone calls if the QOS degrades. • Alternative Call Routing • Allows a station to station call between a branch office and main office to overflow to traditional routing mechanisms when there is insufficient inter-zone bandwidth available to carry the call. • Enhanced UniStim firmware download • When an IP Phone requires an firmware upgrade – the CS1000 redirects the branch IP set back to the SRG for a firmware upgrade.
  • 51. 51 CS1000 Release 5.0 Communications between Nortel CS1000 R5.0 and Pre-R5.0 CS1000/Meridian 1 Systems
  • 52. 52 CS1000 Interoperability to Meridian 1 CS1000 to Meridian 1 IP Trunk 3.0 Interoperability • Meridian 1 R5.0 supports H.323 IPT trunks on Release 5.0 – TDM systems only! • i.e. Opt. 11C, Opt 61C, Opt 81C • CS1000 R5.0 Interoperable with Meridian 1 Release 3.0, 4.0, 4.5 • IPT Release 3.x—requires license on Meridian 1 – H.323 IP Trunks • Premium Services Level Software for Advanced Networking Features • Optivity Telephony Manager 2.2 as minimum to program IPT Node on Meridian 1. • Meridian IPT Registers to CS1000 NRS as RAS Endpoint
  • 53. 53 CS1000 Interoperability to Meridian 1 CS1000 to Meridian 1 IP Trunk 3.0 Interoperability • For a CS1000 system to inter-work with a Meridian 1 System, the following requirements must be met: • ITG-P 24-port and Media Card 32-port trunk cards must be upgraded to IP Trunk 3.0 (or later) software. This upgrade supports MCDN features and NRS registration. • Configure the IP Trunk 3.0 (or later) node to register with the CS1000M NRS, using the TM 2.2 ITG Node Gatekeeper properties. • Optivity Telephony Manager 2.2 as minimum to program IPT Node on Meridian 1 – allows manual configuration of Primary and Alternate NRS (Gatekeeper) for the node. • Meridian IPT Registers to CS1000 NRS as RAS Endpoint
  • 54. 54 CS1000 R5.0Interoperability w/Meridian 1 IP with QoS R3.0 R4.0 R4.5 R5.0 Router Router PSTN • IPT Registers to NRS as RAS Endpoint • Virtual Trunks Configured At CS1000E • Peer ISM’s required to support Call • Premium Service Level Software used for full feature set (i.e. NMS, NSIG, etc • Enhanced Service Level Software does not deliver all Advanced Network Features (i.e, NMS, NSIG etc) Meridian 1 IP Trunk (IPT) Release 3.1 • IPT Card 8 port 32 port (ITG 2.0 or SMC only) • D channel and DCIP • IPT Licenses • Premium Service Level Software used for full feature set (i.e. NMS, NSIG, etc) • Telephony Manager 2.x and assoc. packages PRI PRI CS1000E Meridian 1 MGC with DSP DB CPPM Call Server CPPM SigServer H.323 IP Trunks
  • 55. 55 Items of Note • IP Trunk is supported in Release 5.0 only on TDM systems • i.e. Opt. 11C, Opt 61C, Opt. 81C • IP Line requires SS • i.e. No IP Phone Firmware download from VGMC – IP Line requires CS1000 migration • SRG200/400 do not support SIP trunks
  • 56. 56 Application Interoperability Nortel CS1000 R5.0 Support for Applications
  • 57. 57 Meridian Mail CS1000 R5.0 Support for Meridian Mail • Meridian Mail has been discontinued!! • Meridian Mail will remain supported on Meridian 1 systems, CS1000E platforms will not support Meridian Mail • Meridian Mail 13.14 will be the releases supported on Meridian 1 and CS1000M SG/MG platforms on Release 5.0 • CallPilot 5.0 has been introduced to provide additional features that Meridian Mail supported – less Hospitality • Introduces Voice Forms, Shared Telephone Messaging, etc • HMS 400 will be the Hospitality Voice Messaging System supported on the CS1000 platforms.
  • 58. 58 CallPilot Release 5.0 CallPilot Release 5.0 Offers New Platforms • 600r • Low-end rack-mount server (IPE replacement) • 96 channels • Nortel Applications Center ready – A platform for the future • 1005r • High-end rack-mount server (703t or 1002rp replacement) • 288 MPU/192 channel capacity • 2nd server for high availability – automatic failover • CS1000 Release 5.0 backwards compatible with CallPilot 3, 4.
  • 59. 59 CS1000 R5.0and Contact Center Suite Support SCCS R5.0 and Contact Center R6.0 • Symposium Contact Center products supported on Meridian 1 and CS1000 R5: • SCCS 5.0 SU01 • SWC 4.5 • Communications Control Toolkit 5.0 • Symposium Web Center Portal 4.0 • Contact Center 6.0 Suite supported on Meridian 1 and CS1000 R5: • Contact Center Server • Contact Center Manager • Communications Control Toolkit 6.0 • Contact Center Multi-Media
  • 60. 60 CS1000 R5.0 Interoperability with MCS 5100 Multi-Media Communications Server •CS1000 Release 5.0 Interoperates with the MCS5100 release 4.0 and backwards compatible with release 3.0 and 3.5 • SIP/PRI Gateway integration • SIP/H.323 Trunks • Converged Desktop via SIP Access Ports • The direct SIP interface removes the requirement for a SIP/PRI gateway between the CS1000 and the MCS5100
  • 61. 61 CS1000 R5.0Interoperability with MCS 5100 Multi-Media Communications Server •SIP Converged Desktop Service • SIP CDS (converged desktop service) is a CS1000 Release 4.0 (or later) and MCS5100 Release 3.0 (or later) feature. SIP CDS brings multi-media features to CS1000 users. • CS1000 users in a converged desktop mode may be digital, analog, or IP stations. • CDS Multimedia Applications: • Video • Instant Messaging • Click to Call • File Sharing – white boarding • Co-Browsing
  • 63. 63

Editor's Notes

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