Mohammad Hadisur Rahman is seeking a position that allows him to learn and develop his skills. He has a M.B.S. in Management from National University and relevant work experience. His current role is as a Customer Manager at Grameenphone Limited, where he provides customer service and ensures positive customer experiences. Previously, he served as Assistant Organizing Secretary for an alumni organization and coordinated events. He has strong computer and linguistic skills and seeks to contribute his communication abilities, self-motivation, and focus on results.
• Extensively involved in handling complete Recruitment Life Cycle- Sourcing, Screening, Short-listing profiles, Scheduling, Candidates Tracking, Interview & Joining follow-ups.
• Sourcing talent through job portals i.e. Naukri & Internal database based on the requirements in specific skills and matching it to the candidate's skill sets and experience.
• Interacting with the Account manager to understand the requirements.
• Screening the profiles suitable for the client’s requirement based on the salary offered and experiences in the industry, skills and assignments to be handled.
• Gathering information about the candidates like work experience, current and expected compensation, current job location/relocation, notice period, availability for the interview, etc.
• Regular follow up with the selected candidates to confirm their joining date, ensuring the maximum of them are placed successfully within the organization.
• Keeping the track of candidates for future references.
• Constantly be in touch with the candidate until he joins.
• Extensively involved in handling complete Recruitment Life Cycle- Sourcing, Screening, Short-listing profiles, Scheduling, Candidates Tracking, Interview & Joining follow-ups.
• Sourcing talent through job portals i.e. Naukri & Internal database based on the requirements in specific skills and matching it to the candidate's skill sets and experience.
• Interacting with the Account manager to understand the requirements.
• Screening the profiles suitable for the client’s requirement based on the salary offered and experiences in the industry, skills and assignments to be handled.
• Gathering information about the candidates like work experience, current and expected compensation, current job location/relocation, notice period, availability for the interview, etc.
• Regular follow up with the selected candidates to confirm their joining date, ensuring the maximum of them are placed successfully within the organization.
• Keeping the track of candidates for future references.
• Constantly be in touch with the candidate until he joins.
I am a flexible determined very hard working person and conscientious individual with the ability to work successfully within a team, as well as independent using my own initiative. I was previously working at Job centre plus, I learn how to communicate with customers making then feel special and comfortable with everything they request, I also learn how to work with team mates and meeting deadlines. I have an excellent retail knowledge experience; I was once working at a charity retail company called British Red Cross, I know how to handle and deal with any customer issues, am understanding and polite with everyone, I wish to build up more achievement in your company. I am confident that my experience and personable disposition would be an asset to your company.
I am available for working in the evening, weekend and holidays.
Please find an enclosed to my CV with this covering letter; I would welcome the opportunity to participate in a personal interview to answer any of your questions.
I am a flexible determined very hard working person and conscientious individual with the ability to work successfully within a team, as well as independent using my own initiative. I was previously working at Job centre plus, I learn how to communicate with customers making then feel special and comfortable with everything they request, I also learn how to work with team mates and meeting deadlines. I have an excellent retail knowledge experience; I was once working at a charity retail company called British Red Cross, I know how to handle and deal with any customer issues, am understanding and polite with everyone, I wish to build up more achievement in your company. I am confident that my experience and personable disposition would be an asset to your company.
I am available for working in the evening, weekend and holidays.
Please find an enclosed to my CV with this covering letter; I would welcome the opportunity to participate in a personal interview to answer any of your questions.
1. Mohammad Hadisur Rahman (Dipto)
Voice: +8801711084266
Address: Home-46 word/Lane-6 Road-Marul Khula,satarkul Marul North Badda
Dhaka
Dhaka-1212
E-mail: dipto_haze@yahoo.com
Career Objective:
To work in a trustworthy organization that gives opportunity to learn new things and
develop my effectiveness and efficiency that leads to a successful career.
Academic Qualification:
Exam Title Concentration/Major Institute Result Pas.Year
M.B.S Management
National
University
Dhaka
College
Higher 2nd
Class
2015
B.B.S Management
National
University
Dhaka
College
Higher 2nd
Class
2014
H.S.C Business Studies
Adamjee
Cantonment
College
CGPA:4.10
out of 5
2007
S.S.C Business Studies
Tejgoan
govt:high
school
CGPA:4.06
out of 5
2005
Skills:
Computer Literacy:
Operating System- Windows XP, Windows 7 and so on.
Application- MS Word, MS Excel, MS PowerPoint.
Good command over Internet application.
Linguistic Proficiency:
Good command over both in Bengali & English.
IELTS Score 5.50
IELTS Score License Num: 15BD008499RAHM050A From IDP Education for Australia
2. Personal Strength:
Communicative, friendly, helpful.
Self-confident & self-motivated.
Committed and very much result oriented with accuracy.
Capable of both working in groups and leading groups.
Work experience
1. Grameenphone Limited,
Customer Manager, Customer Service, Commercial Division.
(November 2012 –To Continue)
Responsibilities:
Provide one-stop quality Customer Service over phone to ensure positive customer
experience and aware/inform customers regarding the products/services.
Serve customers with helping attitude and thus play a significant role in customer
satisfaction.
2. Asst:organizing Secretary (Exsaacsc) Alumni Organization And Co-ordinator
of Trination Big Show(ATN BANGLA)
(April, 2011 - February, 2012)
Responsibilities:
Make plan for program
Organize program according to the plan
Interests:
Music & Composition
Traveling
Playing Cricket Football Writing Script And Drama
Personal Background:
Father's Name Mohammad Habibur Rahman
Mother's Name Khadija Begum
Date of Birth 2/11/1990
Gender Male
Marital Status Single
Nationality Bangladeshi
National Id No. 19902699040000248
Religion Islam
Permanent Address
Home-46 word/Lane-6 Road-Marul
Khula,satarkul Marul North Badda Dhaka
References:
Reference: Reference: Reference:
Name Imran Ahmed Chowdhury Ashfaqur Rahman Yasir Mahmud Khan
Organization Grameenphone Ltd.
Ministry of Foreign Affairs
,Govt: Of Bangladesh and
(Exsaacsc) Alumni
Organization
Grameen Phone Ltd
Designation Manager Ambassador And President Head Of Customer Service
Mobile 01711506980 01727678919 01711505199
E-Mail ashfaq303@hotmail.com
Relation Professional Relative Professional