Using IoT and workflow to improve the customer experience
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Eric Saint-Marc, VP of IT at Palms Casino Resort, presented on how the casino is using IoT and workflow technologies to improve the customer experience. The presentation outlined the casino's roadmap for upgrading systems to gather customer data through various endpoints, conduct analytics to develop customer profiles, and use beacons and a mobile app to trigger personalized notifications and activities to target each customer's interests. The goal is to build customized itineraries to optimize customers' experiences based on their histories and behaviors.
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Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
[OReilly Superstream] Occupy the Space: A grassroots guide to engineering (an...
The typical problem in product engineering is not bad strategy, so much as “no strategy”. This leads to confusion, lack of motivation, and incoherent action. The next time you look for a strategy and find an empty space, instead of waiting for it to be filled, I will show you how to fill it in yourself. If you’re wrong, it forces a correction. If you’re right, it helps create focus. I’ll share how I’ve approached this in the past, both what works and lessons for what didn’t work so well.
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Manufacturing custom quality metal nameplates and badges involves several standard operations. Processes include sheet prep, lithography, screening, coating, punch press and inspection. All decoration is completed in the flat sheet with adhesive and tooling operations following. The possibilities for creating unique durable nameplates are endless. How will you create your brand identity? We can help!
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“How Axelera AI Uses Digital Compute-in-memory to Deliver Fast and Energy-eff...
“How Axelera AI Uses Digital Compute-in-memory to Deliver Fast and Energy-eff...Edge AI and Vision Alliance
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/how-axelera-ai-uses-digital-compute-in-memory-to-deliver-fast-and-energy-efficient-computer-vision-a-presentation-from-axelera-ai/
Bram Verhoef, Head of Machine Learning at Axelera AI, presents the “How Axelera AI Uses Digital Compute-in-memory to Deliver Fast and Energy-efficient Computer Vision” tutorial at the May 2024 Embedded Vision Summit.
As artificial intelligence inference transitions from cloud environments to edge locations, computer vision applications achieve heightened responsiveness, reliability and privacy. This migration, however, introduces the challenge of operating within the stringent confines of resource constraints typical at the edge, including small form factors, low energy budgets and diminished memory and computational capacities. Axelera AI addresses these challenges through an innovative approach of performing digital computations within memory itself. This technique facilitates the realization of high-performance, energy-efficient and cost-effective computer vision capabilities at the thin and thick edge, extending the frontier of what is achievable with current technologies.
In this presentation, Verhoef unveils his company’s pioneering chip technology and demonstrates its capacity to deliver exceptional frames-per-second performance across a range of standard computer vision networks typical of applications in security, surveillance and the industrial sector. This shows that advanced computer vision can be accessible and efficient, even at the very edge of our technological ecosystem.Dandelion Hashtable: beyond billion requests per second on a commodity server
This slide deck presents DLHT, a concurrent in-memory hashtable. Despite efforts to optimize hashtables, that go as far as sacrificing core functionality, state-of-the-art designs still incur multiple memory accesses per request and block request processing in three cases. First, most hashtables block while waiting for data to be retrieved from memory. Second, open-addressing designs, which represent the current state-of-the-art, either cannot free index slots on deletes or must block all requests to do so. Third, index resizes block every request until all objects are copied to the new index. Defying folklore wisdom, DLHT forgoes open-addressing and adopts a fully-featured and memory-aware closed-addressing design based on bounded cache-line-chaining. This design offers lock-free index operations and deletes that free slots instantly, (2) completes most requests with a single memory access, (3) utilizes software prefetching to hide memory latencies, and (4) employs a novel non-blocking and parallel resizing. In a commodity server and a memory-resident workload, DLHT surpasses 1.6B requests per second and provides 3.5x (12x) the throughput of the state-of-the-art closed-addressing (open-addressing) resizable hashtable on Gets (Deletes).
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Marius Conjeaud
Principal Consultant - Neo4j
5th LF Energy Power Grid Model Meet-up Slides
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
"Choosing proper type of scaling", Olena Syrota
Imagine an IoT processing system that is already quite mature and production-ready and for which client coverage is growing and scaling and performance aspects are life and death questions. The system has Redis, MongoDB, and stream processing based on ksqldb. In this talk, firstly, we will analyze scaling approaches and then select the proper ones for our system.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Mutation Testing for Task-Oriented Chatbots
Conversational agents, or chatbots, are increasingly used to access all sorts of services using natural language. While open-domain chatbots - like ChatGPT - can converse on any topic, task-oriented chatbots - the focus of this paper - are designed for specific tasks, like booking a flight, obtaining customer support, or setting an appointment. Like any other software, task-oriented chatbots need to be properly tested, usually by defining and executing test scenarios (i.e., sequences of user-chatbot interactions). However, there is currently a lack of methods to quantify the completeness and strength of such test scenarios, which can lead to low-quality tests, and hence to buggy chatbots.
To fill this gap, we propose adapting mutation testing (MuT) for task-oriented chatbots. To this end, we introduce a set of mutation operators that emulate faults in chatbot designs, an architecture that enables MuT on chatbots built using heterogeneous technologies, and a practical realisation as an Eclipse plugin. Moreover, we evaluate the applicability, effectiveness and efficiency of our approach on open-source chatbots, with promising results.
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Using IoT and workflow to improve the customer experience
- 1. PALMS CASINO RESORT ERIC SAINT-MARC Using IoT and Workflow to Improve the Customer Experience Presented by Eric Saint-Marc, Vice President of IT, Palms Casino Resort May 2015
- 2. PALMS CASINO RESORT ERIC SAINT-MARC Agenda Managing a small city Q&A Road Map Road Map Investments Cloud, IoT and Workflow 1 2 3 4 5 6 7 Building the Itinerary Targeting the Customer
- 3. PALMS CASINO RESORT ERIC SAINT-MARC 3 I Work
- 4. PALMS CASINO RESORT ERIC SAINT-MARC 4 I Entertain
- 5. PALMS CASINO RESORT ERIC SAINT-MARC 5 I Dine
- 6. PALMS CASINO RESORT ERIC SAINT-MARC 6 I Play
- 7. PALMS CASINO RESORT ERIC SAINT-MARC 7 I Gamble 1250 Slot Machines 48 Table Games
- 8. PALMS CASINO RESORT ERIC SAINT-MARC 8 I Rest
- 9. PALMS CASINO RESORT ERIC SAINT-MARC 9 I Looking Forward World’s Largest Hooters 25+ Concerts Per Year Launch of Pool Season Nightlife
- 10. PALMS CASINO RESORT ERIC SAINT-MARC 10 I Road Map Upgrade • Establish upgrade path for Applications & systems • Establish upgrade path for end users PC & software • Test Business Continuity Planning and Disaster Recovery stance 2015 Growth • Derive trends thru Data Source Framework (DSF) • Develop new medium for customer engagement • Establish Palms Web API for new Line of Business (LOB) 2017 Sustainment • Increase IT staff and Infrastructure redundancy • Establish and maintain industry standards SLA • Reduce CAPEX, improve OPEX thru Cloud services 2014 Alignment • Align IT resources as a business enabler for Palms objectives • Develop BI, Insights, Social engagement and workflows • Build Customer Experience platform 2016 Lifecycle • Review Business & LOB Stance • Establish patent program around Palms IP • Establish sustainment path 2018
- 11. PALMS CASINO RESORT ERIC SAINT-MARC 11 I Building the Itinerary - 1500 Employees - 4500 daily Customers - 30,000 daily transactions A Small City - 300 WIFI Access Points - 60 TB of Data - 5500 end points Extensive Network - Speed - Scale - Choice Pain points
- 12. PALMS CASINO RESORT ERIC SAINT-MARC 12 I Investments 12 I Gather Insights End Points (POS) Access Points (WIFI) Social Presence (App/Web) Prescriptive Outcome Data Source Framework (DSF) Analytics & BI Social Media Profiling Influence Sentiment Beacon program Mobile Payment(s) Loyalty Marketing Program
- 13. PALMS CASINO RESORT ERIC SAINT-MARC 13 I Targeting the Customer •Acquisition Cost - CAC •Lifetime Value – CLV •Order Value - AOV •History •Interests •Itinerary •Demographic •Brand •Impact •Build •Correlate •Aggregate Profile Derive AnalyzeGather
- 14. PALMS CASINO RESORT ERIC SAINT-MARC 14 I Cloud, IoT and Workflow Workflow Build the Customer Itinerary 1 • Acknowledge Trends • Derive Patterns 1 2 Develop Notifications Framework 2 • Correlate Information • Build Activities 3 Generate New Business Workflow 3 • Schedule thru IOT • Validate experience
- 15. PALMS CASINO RESORT ERIC SAINT-MARC 15 I Q&A 15 I 2 3 4 5 1
- 16. PALMS CASINO RESORT ERIC SAINT-MARC 16 I Contact Info Social: Twitter: @thinkahead LinkedIn: https://www.linkedin.com/in/ericsaint Blogs: Thoughts On Cloud: http://bit.ly/thinkaheadblog Small Business Blog: http://bit.ly/thinkaheadsmb Video Blog on Cloud: http://bit.ly/CloudVideos Personal: http://ericsaint.blogspot.com