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Similar to Us Bank Ketera Webinar Presentation
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Us Bank Ketera Webinar Presentation
- 1. ©2010 Ketera Technologies, Proprietary and Confidential
June 29, 2010
Sourcing Improves Efficiency
at U.S. Bank
Please dial in for Audio:
Direct: +1 303 248 0285
Toll Free: +1 866 740 1260
(US/Canada only)
Audio Access Code: 5729415
- 2. ©2010 Ketera Technologies, Proprietary and Confidential
Agenda
•Introductions:
•Ketera Sourcing Overview
•Case Study: U.S. Bank
•Q&A
Mike Feeney
VP Procurement
U.S. Bank
Amy Friedman
Customer Success
Ketera Technologies
- 3. ©2010 Ketera Technologies, Proprietary and Confidential
The Ketera Network
• Top Suppliers
• Order Metrics
• Category Trends
• Alerts by Category
• Average Price Paid
Business
Community
Spend
Mgmt
Supplier
Discovery
Market
Intelligence
• Document Exchange
• Discussion Boards
• Member Ratings
• Private Forums
• Reviews
• Spend Analysis
• Sourcing
• Contract Mgmt
• Supplier
Enablement
• Procure-to-pay
• Online Storefront
• Categorized
Directory
• Supplier Search
• Item Search
• Recommendation
• Advertising
- 4. ©2010 Ketera Technologies, Proprietary and Confidential
Customer Driven Feedback – Top 5 List
•Questionnaire development – Simple scoring,
templates, canned answers
•Evaluators – how can I assign them access and
weights more easily?
•Suppliers – I need a simple way to invite and
communicate with them and must be very easy
for them to respond to my event invite
•Event Status – Have my suppliers registered?
Agreed to the T&C’s?
•Event Management – Central location for a list
of my current events, evaluations, and users
- 36. ©2010 Ketera Technologies, Proprietary and Confidential
Customer Driven Enhancements – Top 5 List
•Questionnaire development – Simple scoring,
templates, canned answers
•Evaluators – how can I assign them access and
weights more easily?
•Suppliers – I need a simple way to invite and
communicate with them and must be very easy
for them to respond to my event invite
•Event Status – Have my suppliers registered?
Agreed to the T&C’s?
•Event Management – Central location for a list
of my current events, evaluations, and users
- 37. ©2010 Ketera Technologies, Proprietary and Confidential
Sourcing at U.S. Bank
•About U.S. Bank
•U.S. Bank’s Procurement Objectives/Overview
•Best Practices
•Using Ketera Sourcing to achieve objectives
- 38. ©2010 Ketera Technologies, Proprietary and Confidential
About U.S. Bank
• Minneapolis-based U.S. Bancorp (NYSE: USB),
with $282 billion in assets, is the parent
company of U.S. Bank National Association
• The 5th largest commercial bank in the United
States
• Operates 3,025 banking offices, and 5,312 ATMs
in 24 states
• Provides a comprehensive line of banking,
brokerage, insurance, investment, mortgage,
trust and payment services products to
consumers, businesses and institutions
- 39. ©2010 Ketera Technologies, Proprietary and Confidential
Procurement Organization
• Category Management/Organization
• Business line liaisons – one point of contact with business lines
• Contract Services
• Supplier Diversity
• Business Process Optimization – centralized eRFX and supplier
management process
- 40. ©2010 Ketera Technologies, Proprietary and Confidential
Procurement Objectives
•Save money and/or improve service
•Grow influence and spend under management
•Streamline procurement processes
– Sourcing – Ketera
– Supplier Management
– Contract Management
– Supplier Diversity
- 41. ©2010 Ketera Technologies, Proprietary and Confidential
Sourcing at U.S. Bank
•Using Ketera Sourcing to achieve objectives
– Began using in March of 2009
– Roughly 50 eRFX’s across a variety of business lines and
categories of expenditures - $60 MM + in expenditures
– Key features utilized:
• RFX – mainly RFP
• Templates
• Side by side analysis
• Communication forums
- 42. ©2010 Ketera Technologies, Proprietary and Confidential
Sourcing at U.S. Bank – Benefits
•Process efficiencies:
– Ketera portal concept streamlines RFX document traffic – put
documents in one place for vendor access and get documents
from one place for document retrieval.
– Automated side by side analysis streamlines evaluation and
review of each supplier submission
– More standardized process has evolved since RFXs are being
performed by centralized function
•Safer RFX transaction – has passed our compliance requirements
•Professional perception to the business lines
- 43. ©2010 Ketera Technologies, Proprietary and Confidential
Sourcing Best Practices
•Don’t get hung up on using all the features, use what fits your
process.
– So we do not use the item bidding. We buy predominantly
services. We attach our legacy pricing matrices as an event
attachment that must be completed and submitted.
– We do not use the evaluation functionality. Our business lines
like the raw data that results from the event side by sides. We
provide that in its raw form and they evaluate accordingly.
•Keep processing of RFXs centralized has allowed us to:
– Drive additional standardization and efficiencies into the
process
– Manage one set up templates to stay compliant with standard
bank requirements.
- 44. ©2010 Ketera Technologies, Proprietary and Confidential
info@ketera.com
www.ketera.com
Questions?
Remember:
1. Use what fits your process
2. Find a solution that is simple to
use for both you and your
suppliers
