Sherry Heppner wrote a letter thanking Earl Hubbard for helping her family deal with an odor problem caused by a nearby rendering plant. She lived with her pets near the plant and was suffering health issues due to the strong chemical smells. After reaching out to local authorities with no success, Earl Hubbard got involved and was able to listen to her concerns and quickly respond to changing issues at the plant, allowing her family to breathe easier in their home. Working with Earl made a big difference for her family in resolving the problem in a caring and professional way.