This document summarizes the services provided by MrFinch, a legal and HR partner for businesses. They offer fixed-price HR and legal services to help businesses grow without worrying about high bills. They aim to provide honesty, transparency, and quality service. Their services include assistance with employment matters, commercial agreements, and 24/7 support. They use technology like digital document storage to provide a paperless service. Customers pay fixed fees with no surprises and can deal with the same legal expert each time.

1. Protect your business
with a HR & Legal
Partner you can trust
Fixed price HR and legal services that
give you peace of mind and allow you
to grow your business
www.trustmrfinch.com • 0333 323 2322

2. Mark Fallon
Chief Executive Officer
FOREWORD
From the day MrFinch launched, we have identified
quickly what is needed to protect our individual clients’
professional interests. Running a business can be
incredibly stressful and many of those challenges come
from managing staff and entering into commercial
relationships with clients and suppliers.
Our three principle aims are to offer our clients honesty, transparency
& quality of service. We understand that in today’s connected
generation, our clients expect instant reassurance when faced with a
potential legal problem.
We want to remove the element of nervousness when seeking support
from a Legal Partner. We want our clients to feel reassured when they
work with us, not intimidated or inferior. We appreciate how hard our
clients work to drive their businesses forward. Nobody understands
your business better than you! And nobody understands the potential
hurdles in running your business better than us! Let us walk beside you
and keep you safe. No hourly rates, no extortionate legal bills – clear,
honest, affordable support as and when you need it.
www.trustmrfinch.com • 0333 323 2322

3. Trust MrFinch
Why Choose
MrFinch?
We work predominantly with small to medium enterprises
based within the United Kingdom and we are fully regulated
and authorised by the Solicitor’s Regulatory Authority (SRA).
We have built our business by supporting and
encouraging the growth of our clients’ businesses,
ensuring that all of their employment and legal
matters are robustly protected from day one.
We pride ourselves on our pioneering and
futuristic approach to the legal market. Through
effective working policies, and a diverse range
of clients & industry sectors, we have collated a
wealth of experience in the relevant areas of law.
We recognise the value and importance of
every single one of our clients.
The Legal Sector is heavily dominated
by an ‘old school’ approach to providing
legal advice offering hourly rate billing
and 9-5pm working hours.
We offer a pioneering service to business owners
when dealing with legal matters. We appreciate
the challenges that business owners encounter and
the time constraints they are often faced with. That
is why our working day is as flexible as our clients
require it to be – if they need to talk to us outside of
core working hours, that is what we deliver.
Transparency is key to the honest service that we
pride ourselves on.
• Fixed fees only,
no hourly rates
• Someone to talk
to even outside
core working hours.
• Full breadth
of business legal
and employment
services
www.trustmrfinch.com • 0333 323 2322

4. Payment
Fully Integrated
E-Sign Function
MrFinch believes that many business owners would like to take
advantage of legal support services but either don’t know who
to turn to but also often don’t believe that they will receive value
for money.
We fully embrace the need for a new dawn in respect of affordable legal
services. We do not endorse hourly rates – we offer fixed fees to our clients so
that they have a clear understanding of what they are paying for, every step of
the way.
Unlike most of our competitors we do not tie our clients into long term
contracts. After an initial six month period (which allows us to gain a full
understanding of the client’s business) our terms convert into a monthly
rolling contract. We do this because we are so confident of our service
levels & pricing that we fully believe our clients will stay with us.
Most of our interaction can be done
electronically as this affords our clients
peace of mind in a time-effective manner.
Further, if our clients prefer to talk to a legal expert
then someone is at the end of the phone during &
outside core working hours.
Where possible we will always attempt to ensure
that our clients deal with the same In-house Legal
Expert every time.
www.trustmrfinch.com • 0333 323 2322

5. Who Can Benefit
From MrFinch?
In essence, anyone running their own
business and/or employing staff.
For companies who manage their HR internally, we
can provide a comprehensive support service to
existing HR functionalities which can help improve the
relevant processes within that organisation.
It is extremely straight forward to secure our services.
Please telephone us for a free, no-obligation
conversation. Equally, if you have an existing HR
Support Provider, still get in touch as we are confident
we will be able to assist.
We can also provide training for all key personnel,
tailored to the business’ needs.
www.trustmrfinch.com • 0333 323 2322

6. Our Commitment
To Clients
100% Digital
Document
Management
We commit to offer a transparent, high
level of service that is competitively priced.
In addition to that, in our constant pursuit to
develop and enhance our service for both
clients and their staff, we actively seek new
technologies to help make our virtual processes
more efficient.
All documents sent and received by us to
our clients are scanned and digitally stored
and managed.
Our In-House Lawyers operate an
environmentally friendly, paperless system which
ensures that confidential information is stored
with utmost security. All documents are saved
within the system so they are easily retrieved
whenever required.
All calls to and from our team are recorded and
stored securely meaning that our clients can be
confident that we are protecting them every step
of the way.
www.trustmrfinch.com • 0333 323 2322

7. Preferred Partner
Program (PPP)
Our Clients Journey
Is Simple & Streamlined
MrFinch not only recognises the legal & HR positions of our
clients – we often receive requests for recommendations of
other business services that our clients could benefit from, for
example accounting services, IT, office equipment etc.
We have developed a PPP with the aim of introducing our valuable
clients to similar minded organisations like ourselves. We only
partner with companies that treat our clients like gold; we receive no
commissions from our partners in order that we can be fully objective
as to the quality of service they provide to our clients.
All new clients are added to our client management system; a
client care pack is generated and sent to the business owner
for completion.
When signed and received by us, a designated Virtual HR Director will
be in touch to introduce themselves and our band of core services.
This can be done either in person, over the telephone or through our
client management system. Whatever our clients deem their preferred
method of contact, then that is how we serve them.
www.trustmrfinch.com • 0333 323 2322

8. In the past I never really prioritised making sure my
business was legally protected. I was too busy running my
company to think about what could go wrong. Then one
day, something unexpectedly did go wrong and I did not
know where to turn. I was more fearful of solicitors than I
was of the problem! Luckily for me I approached MrFinch
and, within 24 hours, the wheels were in motion at an
agreed price upfront.
MrFinch has totally changed my opinion of lawyers -
they were constantly at the end of the phone providing
updates and constant reassurance. Not only did I reach
the desired outcome, my invoice was not a penny over
what had been agreed. Where MrFinch is concerned, a
fixed price means exactly that! No more sleepless nights
for me, thanks to MrFinch.
Danielle Harris
Harvey Wilson Limited
• www.trustmrfinch.com
• 0333 323 2322
• @trustmrfinch
Kingfisher Business Centre
Burnley Road East
Rawtenstall BB4 8EQ