Trade returns (B.O.) process flow

1. MERCHANDIZER
(Preparation)
1. Validation
2. Recovery
3. Segregation
SALESMAN
(Documentation & Pick up)
Prepares the documents by
checking the actual B.O. And
input into the BSRS
1. Issues the customer’s copy
of the BSRS to the account
as receiving copy .
2. Picks up the B.O. and
bring directly to the NLDI
LUBAG B.O. personnel for
processing.
Furnish a photocopy of BSRS
to the accounting for record
purposes
B.O. PERSONNEL
(Receiving & CM)
Checks & Receives the B.O.
from the Salesman based on
the BSRS and signify.
Issues the salesman copy, and
bring the original copy to the
encoder for CM processing.
And keep the warehouse copy
as file copy.
Note:
1. In any case that the service vehicle of the salesman cannot accommodate due to the bulk qty, of B.O. , the
company shall provide the delivery trucks upon request.
2. The schedule of B.O. receiving by B.O. Personnel is every 2nd week of the Month only.
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J O J O B E J O S C M N L D I L U B A G