The Weakest Link

The document discusses how front-line managers and supervisors are often the weakest link in an organization and the largest source of litigation and employee relations issues. It notes that 85% of such issues are directly related to actions or inactions of front-line management. However, these managers frequently receive little training on their legal responsibilities and how to avoid exposing the company to risk. The document advocates for training programs to strengthen front-line managers and thereby strengthen the overall company by reducing liability.