This document provides an overview and summary of a presentation on doing business in Southeast Asia. The presentation covered:
1) The diverse political, regulatory, and legal systems across Southeast Asia and the risks they pose for foreign businesses.
2) The different types of risks foreign companies may face, from transnational risks to risks specific to individual countries, sectors, corporations, human capital, and events.
3) Key points for foreign companies to mitigate risks, including conducting thorough due diligence, setting a tone of integrity from senior leadership, being transparent about policies, and clearly communicating standards against bribery and corruption.
4) Brief overviews of some challenges and risks associated with doing business in Indonesia and Vietnam
corpus de textos para introducirse en la literatura latinoamericana:
Poema de Rubén Darío "A Roosevelt"
Discurso de García Marquez "La Soledad de América Latina"
Discurso de Guaicaipuro Cuatemoc a la Comunidad Europea
Fragmento de "Confieso que he vivido", de Pablo Neruda
y letra de la canción "Latinoamérica" de Calle 13
Mission
Delivering superior service to clients
Actively contributing to the community through responsible banking
Leading with innovation
Treating colleagues with dignity and fairness
Pursuing opportunities that grow shareholders’ value
The burgeoning onshore wealth management industry has its own unique set of challenges and positioning but it is becoming increasingly attractive for banks with the rising wealth of Asian consumers.
Since many of these domestic banks are still in an investment mode, cost-to-income ratios in the industry are steadily increasing. Intensifying competition from domestic and foreign players over more careful and knowledgeable clients and the recent increase of regulatory requirements and administrative work present real challenges in scaling up.
Questions will thus arise - how can onshore wealth managers scale up their business effectively and efficiently without incurring the significant costs of their more mature peers? Which operational investment should be given priority within a finite budget – back-office, front-end, staffing or product manufacturing?
These issues and more will be discussed in the webinar on Scaling Up Your Wealth Management Business organized by Private Banker International and Sopra Banking Software based on research that has taken place around the region and globally.
PKF Francis Clark is hosting a seminar which brings together providers of business funding, including both debt and equity; business support agencies including grant specialists; our own corporate finance experts and business owners themselves to provide short, sharp presentations in order to assist business owners and managers in assessing which funding stream is right for them.
corpus de textos para introducirse en la literatura latinoamericana:
Poema de Rubén Darío "A Roosevelt"
Discurso de García Marquez "La Soledad de América Latina"
Discurso de Guaicaipuro Cuatemoc a la Comunidad Europea
Fragmento de "Confieso que he vivido", de Pablo Neruda
y letra de la canción "Latinoamérica" de Calle 13
Mission
Delivering superior service to clients
Actively contributing to the community through responsible banking
Leading with innovation
Treating colleagues with dignity and fairness
Pursuing opportunities that grow shareholders’ value
The burgeoning onshore wealth management industry has its own unique set of challenges and positioning but it is becoming increasingly attractive for banks with the rising wealth of Asian consumers.
Since many of these domestic banks are still in an investment mode, cost-to-income ratios in the industry are steadily increasing. Intensifying competition from domestic and foreign players over more careful and knowledgeable clients and the recent increase of regulatory requirements and administrative work present real challenges in scaling up.
Questions will thus arise - how can onshore wealth managers scale up their business effectively and efficiently without incurring the significant costs of their more mature peers? Which operational investment should be given priority within a finite budget – back-office, front-end, staffing or product manufacturing?
These issues and more will be discussed in the webinar on Scaling Up Your Wealth Management Business organized by Private Banker International and Sopra Banking Software based on research that has taken place around the region and globally.
PKF Francis Clark is hosting a seminar which brings together providers of business funding, including both debt and equity; business support agencies including grant specialists; our own corporate finance experts and business owners themselves to provide short, sharp presentations in order to assist business owners and managers in assessing which funding stream is right for them.
PKF Francis Clark is delighted to present our 13th annual Finance in Cornwall event on Tuesday 25th June 2019.
Delegates will hear from more than a dozen sources of funding and business support via short presentations and panel discussions, with the opportunity to ask questions and network with other local business owners and directors and professional advisers.
This year we have also teamed up with Cornwall Lenders Forum (a Cornwall Chamber of Commerce initiative), Acceleration Through Innovation and Cornwall Trade and Investment.
We have welcomed over 150 people to the event each year and we recommend that you reserve a place if you are thinking about expanding or investing further in your business in Cornwall.
Commercial banking relates to deposit-taking and lending
They provide services to corporate and individual customers
Some commercial banks have investment banking arms e.g. Bank of America Merrill Lynch
Commercial banks make their profits by taking small, short-term, relatively liquid deposits from retail savers and transforming these into larger, longer maturity loans e.g. in the form of business loans and mortgages
An investment bank provides a wide range of specialized services for companies and large investors
These include
Underwriting and advising on securities issues and other forms of capital raising
Advice on mergers and acquisitions and also corporate restructuring
Trading on capital markets
Research and private equity investments
An investment bank trades and invests on its own account
Investment banks deal mainly with corporate customers
Goldman Sachs and Morgan Stanley are the last remaining major Wall Street investment banking businesses
Commercial banks can provide investment banking services
Cross-border payment innovation for the caribbeanGermaine4IBIS
IBIS Management Associates, a Dutch-Caribbean based company, and Ripple are working together to provide Caribbean banks with cross-border payment solution. IBIS Management has always strived to bring operational excellence to the Financial sector, so leading the path in cross-border payment innovation is at the top of the company's list.
1. The Practical Toolkit for Doing
Business in South East Asia
Thursday 18th October
The Kia Oval
2. Connecting your business to Asia
Banking Advice & Help
18 October, The Kia Oval, London.
rbs.co.uk/international
3. Agenda
• Introduction
• Concerns and Challenges
• Mitigating Risk
• Trade Cycle and Working Capital
• How can RBS/Natwest help?
• Innovations designed to help International trading businesses
• Government Schemes for Exporters
• Q&A
rbs.co.uk 3 3
4. Concerns and Challenges
Potential Challenges for companies trading internationally
• Time
• Distance
Risk Mitigation
• Local business customs and practices
• Ease and effectiveness of communication
• Ability of the trading parties to meet their obligations
• Trust Common Business Needs
• ‘Plan B’ if something goes wrong?
• Logistics
• Insurance
Finance Cash
• Risks and risk management
• Getting Paid
rbs.co.uk/international
4
6. Trade Cycle and Working Capital
Trade Cycle and Working Capital
rbs.co.uk 6 6
7. How can RBS/Natwest help?
What support can a banking partner provide?
Managing Risk Working Capital
• Understanding a Businesses Trade Cycle
• Trade Products
Developing the • Trade Finance – to match the Trade Cycle and Working Capital need
right solutions • New forms of finance – UKEF supported facilities
• Accounts domiciled in Asia in local currency
• Access to various international payment mechanisms
• Visibility and electronic delivery
rbs.co.uk 7
8. How can RBS/Natwest help?
RBS / Natwest can help
• RBS is currently ranked among the top 10
Long History in Asia foreign banks in Asia
We are present in 10 countries in the
• We have 2,000 Electronic Channel Clients
region, employing over 7,500 staff and
and process more than 100,000
servicing over 75,000 accounts. transactions per day
• We process more than 8 million cheques
and issue over 23,000 Letters of Credit per
Global Presence year in the region
• Our Client Service is rated as one of the
Best in Asia by our clients
• Our local banking presence combined with
our broad product capabilities and award-
winning delivery channels have resulted in
strong client relationships
Branch/representative office;
cash, clearing and trade capabilities
Partner banks
rbs.co.uk 8 8
10. Innovations designed to help International trading businesses
Help with getting paid on time
• Debt collection service for open account trading in partnership with Atradius
• 19 offices worldwide covering 40 countries
• Nil cost to register for service
• Upfront cost for each debt of £50-£100
• Success fee of between 4 & 30%
A helping hand for Exporters
• Creation of exporter’s documents - Invoices, Packing lists, Certificate of origin
• Assistance in preparation of 3rd party documents (Insurance Certs, Bills of Lading, etc)
• Follow-up with third party document providers
rbs.co.uk/international
11. Innovations designed to help International trading businesses
Investing in your business – importing machinery
• Secure the machinery without having to pay up-front
• Minimises risks of international trade via Letter of Credit
• One stop shop: Asset Finance automatically pays the Import Letter of Credit facility
• Budget with certainty: a payment structure tailored to the business’ needs
Helping businesses secure export funding
• Risk sharing between the banks and the government (up to 90%)
• Most popular schemes: Bond Support Scheme & Export Working Capital Scheme
• Conditions: 20% UK originated & exports to non-OECD countries
• Speak to us or UK Export Finance at an early stage
rbs.co.uk/international
12. Government Schemes for Exporters
Help & Guidance
• Local experts & an ‘International’ Hotline 0800 210 0235
• Guide to International Trade
• Internet (Education & tools):
www.natwest.com/international
www.rbs.co.uk/international
rbs.co.uk/international
13. The Practical Toolkit for Doing
Business in South East Asia
Thursday 18th October
The Kia Oval
14. LEGAL GUIDANCE
UKABC, UKTI & RBS 18 October 2012
Business | Individual | Not for Profit 14
www.taylorvinters.com
www.taylorvinters.com
15. Taylor Vinters LLP:
Taylor Vinters LLP:
Our story Environment Set-up •Cambridge, London and
•Cambridge, London and
Singapore
Singapore
•Technology, investment
•Technology, investment
and private wealth
and private wealth
•Focus on hi-growth tech
•Focus on hi-growth tech
Future Tax companies and MNCs in
companies and MNCs in
SE Asia
SE Asia
•In Singapore 33years
•In Singapore years
•Opened full-time office
•Opened full-time office
2011
2011
Doing deals Networking Me:
Me:
•Technology lawyer
•Technology lawyer
•International practice
•International practice
•Strategic leadership
•Strategic leadership
Talent Launching Funding
LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 15
www.taylorvinters.com
16. Our story Environment Set-up
•• Legal systems
Legal systems
•• IP protection
IP protection
•• Governance
Governance
and stability
and stability
Future Tax •• Approach to
Approach to
contracting
contracting
•• Attitude to rule
Attitude to rule
Doing deals Networking of law
of law
•• Reality of
Reality of
enforceability
enforceability
Talent Launching Funding
LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 16
www.taylorvinters.com
17. Our story Environment Set-up • • Soft or hard landing?
Soft or hard landing?
• • Documenting
Documenting
partnerships
partnerships
• • Corruption and
Corruption and
bribery compliance
bribery compliance
Future Tax • • Transparency & ease
Transparency & ease
of set up
of set up
• • Immigration
Immigration
• • Regulated sectors
Regulated sectors
need extra care
need extra care
Doing deals Networking • • Issues arise on
Issues arise on
transition
transition
• • Plan for evolution of
Plan for evolution of
your business
your business
structure
structure
Talent Launching Funding
LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 17
www.taylorvinters.com
18. LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 18
www.taylorvinters.com
19. LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 19
www.taylorvinters.com
20. •• Key driver in
Key driver in
Our story Environment Set-up choice of location
choice of location
•• Regime and
Regime and
incentives are
incentives are
equally important
equally important
Future Tax •• Corporation tax
Corporation tax
rates
rates
•• R&D tax relief
R&D tax relief
•• Personal tax rates
Personal tax rates
Doing deals Networking •• Treatment of
Treatment of
dividends & capital
dividends & capital
gains
gains
•• Withholding tax
Withholding tax
•• Double taxation
Double taxation
Talent Launching Funding
treaties
treaties
LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 20
www.taylorvinters.com
21. LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 21
www.taylorvinters.com
22. •• World-class networking
World-class networking
Our story Environment Set-up cities
cities
• • Britcham
Britcham
• • Amcham
Amcham
• • Eurocham
Eurocham
• • Business development
Business development
culture
culture
• • Centres for conference
Centres for conference
Future Tax activity
activity
• • Transport hubs
Transport hubs
Doing deals Networking
Talent Launching Funding
LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 22
www.taylorvinters.com
23. • • Private vs public funding
Private vs public funding
Our story Environment Set-up • • Smaller-name investment
Smaller-name investment
funds and angels
funds and angels
• • Government remains aa
Government remains
major source of funding
major source of funding
• • Check industrial policy
Check industrial policy
• • Legally complex
Legally complex
Future Tax
Doing deals Networking
Talent Launching Funding
LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 23
www.taylorvinters.com
24. • • Hard or soft landing?
Hard or soft landing?
Our story Environment Set-up • • Due diligence and
Due diligence and
documentation
documentation
• • Service vs Product
Service vs Product
businesses
businesses
• • Commitment
Commitment
Future Tax • • Brand and credibility
Brand and credibility
vital
vital
• • Relationships will
Relationships will
take time
take time
• • Local
Local
Doing deals Networking partners/employees
partners/employees
important
important
• • Regional strategy
Regional strategy
Talent Launching Funding
LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 24
www.taylorvinters.com
25. •• Expat vs local?
Expat vs local?
Our story Environment Set-up •• Immigration
Immigration
•• Check where you
Check where you
sit with industrial
sit with industrial
policy
policy
Future Tax •• Brand and
Brand and
credibility vital to
credibility vital to
recruitment
recruitment
•• Light-weight
Light-weight
Doing deals Networking employment
employment
protection
protection
•• Churn issues
Churn issues
•• Reward and
Reward and
remuneration
remuneration
Talent Launching Funding
•• Expat tax
Expat tax
LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 25
www.taylorvinters.com
26. • • Generally aahighly
Generally highly
Our story Environment Set-up sophisticated market
sophisticated market
• • Process more
Process more
important than
important than
contract
contract
• • Discipline
Discipline
Future Tax • • Take care with
Take care with
negotiation style
negotiation style
• • Anticipate face to
Anticipate face to
face negotiation
face negotiation
• • Use of intermediaries
Use of intermediaries
Doing deals Networking • • Some specialised
Some specialised
areas may require
areas may require
you to educate the
you to educate the
market
market
Talent Launching Funding
LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 26
www.taylorvinters.com
27. • • Emerging markets
Emerging markets
Our story Environment Set-up building legal
building legal
infrastructure
infrastructure
• • Improvements in IP
Improvements in IP
protection and
protection and
enforcement
enforcement
Future Tax • • Polarisation of choice
Polarisation of choice
of law
of law
• • Singapore and HK
Singapore and HK
will dominate dispute
will dominate dispute
forum
forum
Doing deals Networking • • Shift away from trade
Shift away from trade
protectionism
protectionism
• • Move towards
Move towards
tightening of
tightening of
immigration rules
immigration rules
Talent Launching Funding
LAWYERS
WITH A
CAMBRIDGE
ATTITUDE
Business | Individual | Not for Profit 27
www.taylorvinters.com
28. The Practical Toolkit for Doing
Business in South East Asia
Thursday 18th October
The Kia Oval
29. Doing Business in Southeast Asia
Strategic Planning and Risk Assessment
Chris Torrens
30. Southeast Asia – risk environment
Divergent political, regulatory and
legal systems
Mix of resource, manufacturing and
service economies
Unified by FDI-fuelled growth
Big Brother China is watching –
strategic importance
1
31. Macro to micro: risks in Southeast Asia
Exposure to international regulation (e.g. FCPA)
Transnational risk Risks at export destination
Embargoes and sanctions
Political risk
Country risk Operational risk
Regulatory risk
Sector-specific regulatory risk
Sector risk Appropriation risk
Operational risk
Ownership structure
Corporate risk Related party transactions
Corporate governance
Fraud and corruption risk
Human Capital risk Political exposure
Reputational risks
Natural disasters
Event risk Civil and workforce unrest
M&A events
1
32. Key points for foreign companies – SMEs included
• Single largest risk stems from anti-bribery legislation
• Private companies as well as public ones
• Passive as well as active bribery
• Extra-territorial reach
• Corporate failure to prevent bribery: you can’t outsource corruption, and ignorance
is no defence
• Remember:
• Know your partner/customer/vendor/supplier: due diligence
• Tone from the top
• Get your dirty washing out: listen to local manager problems
• Create and maintain code of conduct/business integrity principles
• Communicate policies
• Create mechanisms for disclosing
• Be clear on facilitation payments
33. Indonesia
• Sector risks Challenges for business
• Nationalist political agendas versus •Creaking infrastructure
business pragmatism •Persistent and entrenched corruption
• Reactive regulation – business/politics nexus
• Licensing problems and appropriation risk •Difficulty of doing business – 129 out
• Corporate risks of 183 in World Bank Index
• Who owns the business, really? •Complex regulatory environment
• Is the company’s plan really aligned with •Terrorism and natural disasters -
your investment? though not a major concern for
• Human capital risks business
• Where’s your money and what was it used •More remote regions pose greater
for? challenges
• What happens if that “well-connected” •Health risk issues
company is no longer so connected?
• Reputational risk eg environmental
damage
34. Vietnam
Overview
•Economy dominated by inefficient state sector
•Double digit inflation – Dong devalued 6 times since 2008
•Opportunities:
• Export-focused manufacturing expanding
• Fragmented FMCG market ripe for consolidation
• Infrastructure under-invested (and dominated by Japanese
investors)
Key risks
•Ongoing economic reform initiatives face political opposition
•Ad-hoc approach to policy-making – economic volatility
•Endemic corruption à la China
• ownership structures opaque
• supply chains complex
•Legal fragility: poorly defined laws patchily enforced
35. Myanmar
Overview
•Reforms are real and will continue – but not a smooth process
•Significant questions over political sustainability, especially 2015
•Economic reform complex and difficult – managing expectations
•Hard and soft infrastructure severely lacking
•New foreign investment law will help – but it remains a highly-
challenging business environment
Key risks
•Under-developed foreign investment environment
•Opaque ownership structures – links to leadership
•Fraud and malpractice widespread
•Investor enthusiasm far ahead of reality – political, operational and
infrastructure challenges remain
1
36. Associated parties: spotting red flags
Wants to be paid offshore
Lacks appropriate professional qualifications or
experience
Recommended by the government official with
whom you’re negotiating
Close personal links with politicians, officials
Asks for extra payment for ‘special services’
Promises services that are ‘impossible’
Damaging press reports or questionable
reputation in the market place
Seems to be in financial difficulties
38. The Practical Toolkit for Doing
Business in South East Asia
Thursday 18th October
The Kia Oval
39. The University of Nottingham
Social and Cultural Understanding
The practical toolkit for setting-up business in South East Asia
40. Truly Global University
•4 UK Campuses; 2 international Campuses
•First UK University to establish in Malaysia (2003) and
China (2006)
•42,000 students -One of the largest international
student communities
•4,800 in Malaysia
•5,500 in China
•9,000 international students in the UK
41. Importance of Social and Cultural Understanding - Our
experience
•Develops our specific local knowledge in each South East Asian country
•Helps us engage appropriately with existing and aspiring students
•Improves and enhances the ‘The Nottingham Experience’
•Enhances our relationship building with decision makers, institutions
and individuals
•Promotes effective communication at all levels
•Improves business etiquette when working with industry
42. Respecting religious and cultural traditions
Importance of pre-departure research
•Respecting religious observances e.g. Ramadan
•Know key festival and holiday dates e.g. Lunar New Year;
National Days
•Respect and use titles e.g. Tan Sri; Dato’
•Drink and dietary obligations
•Personal greetings
43. Successful Meetings
•Research attendees and identify most senior person
•Ensure ‘like for like’ seniority
•Gifts-small and generally wrapped
•Prepare business cards with as much detail
as possible including academic titles
•Expect informalities at the beginning
•Address responses to the most senior person
•Calm and engaged-maintain ‘face’
•Posture
•Do not push too hard for a decision
44. Successful Meetings (cont’d)
•Dress code-Generally business attire but
expectations differ
•Dinner
•See dinner as part of the meeting
•Develop the relationship, bring in more personal
information
•Be aware of hosts dietary obligations
45. Importance of language
•Differing levels of spoken English across SE Asian
countries-find out before
•What does ‘Yes’ mean?
•Indirect language conveying bad news
•Clarify for what is expected or required
•Using Interpreters
•Professional interpreters; students
•Brief and share presentation well before meeting
•Clarify technical terms
•Debrief after the meeting
46. Successful longer term business
•Engage with the right people-both key decision
makers and those on a day to day basis
•Role of contracts
•Importance of the team
•Focus on the relationship not the current problem
•Spend time in the host country
•Maintain contact formally and informally
47. Investment in social and cultural training
•Constantly learning about social and cultural issues
•Develop links with the host country
•Interns; Studentships
•Attend events and network with visiting delegations
•Spend time with your customers through visiting
and hosting
48. Thank You
Jason Feehily
Head-Asia Business Centre
jason.feehily@nottingham.ac.uk
@AsiaBusinessCtr
49. The Practical Toolkit for Doing
Business in South East Asia
Thursday 18th October
The Kia Oval
50. fst // UKTI presentation // 2012
prepared for // practical toolkit delegates
presented by // Craig Watson
Brand and marketing planning
for Southeast Asia
Speaker notes for UKTI practical toolkit
for doing business in Southeast Asia
fst // www.fstthegroup.com
51. fst //
Why am I here?
> Brand expert
> Broad experience of sales and marketing
knowledge
> Some experience of SouthEast Asia market
fst // www.fstthegroup.com
52. fst // UKTI presentation 2012
Presentation focus…
> The SEA market
> Brand and it’s potential role
> Defining a brand proposition
> Communicating your brand proposition / taking your brand to
market
> Our experience
fst // www.fstthegroup.com
53. fst //
Who are we?
> fst is an integrated creative agency
> We partner our clients to deliver inspiring ideas
and creative
> Established 20 years ago, fst currently employ
around 50 people
> fst opened the Singapore office March 2011
fst // www.fstthegroup.com
54. fst //
What fst stands for >
free
spirited
thinkers
fst // www.fstthegroup.com
56. fst // UKTI presentation 2012
Plans for SouthEast Asia
> What is your vision for this region?
> What countries in the region do you want to target?
> What do want to achieve?
> How are you going to get there?
fst // www.fstthegroup.com
57. fst //
Market complexities
> Disparity of economies from super rich (Singapore in top
5) to very poor (Cambodia -141st out of 183 listed
countries)* NB. UK ranked 22
> Resourcefulness – in this region if they can buy cheaper
or do it themselves they will
> There are around 18,000 Indonesian islands, speaking
725 different languages. They do however have the 4 th
largest population in the world at around 238m
*World bank ranking 2005-11, Wikipedia list of countries by GDP per capita
http://en.wikipedia.org/wiki/List_of_countries_by_GDP_%28PPP%29_per_capita
fst // www.fstthegroup.com
58. fst //
ASEAN 10
> The Association of SouthEast Asian Nations comprises
Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar,
Philippines, Singapore, Thailand, Vietnam
> They combine to offer the world’s 4th largest single
market
fst // www.fstthegroup.com
59. fst //
Research is key
> Research as much as possible before you develop a
marketing plan.
> UKTI very helpful with the macro support, but only you
can manage the micro details required
> Shopping habits, credit card penetration, internet
accessibility
> Know your market; your customers; your agent or
distributors; your competitors
fst // www.fstthegroup.com
61. fst //
The meaning of brand
> Your brand has a crucial role in realising your
dream
> Much, much more than a logo
> Brand is a cluster of values and associations
> Brand encompasses imagery, design, language
and behaviour to ideally deliver an emotional
message
fst // www.fstthegroup.com
62. fst //
Why brand matters
“when your employees understand your brand
they sell your brand
when your customers engage with your brand
they buy your brand
and when your competition fears your brand
you win”
Richard Gray, Creative Director fst
fst // www.fstthegroup.com
63. fst // UKTI presentation 2012
Views from the market
“Asian markets are driven by brand and relationship. Good
branding is an essential component of launch – and that goes
way beyond just a logo”
Tim Pullan – Head of Technology & Outsourcing Asia at Taylor Vinters
“We are selling innovative and revolutionary technology to world
class organisations. Thanks to fst, our new brand sends out the
right message and corporate profile to our target audience. I
believe this will help to play a vital part in realising our business
plans in SouthEast Asia and beyond”
Jerry Lee Barber – Chief Executive Officer at Optitune
fst // www.fstthegroup.com
64. fst //
Brand power
Looking at it another way – A good brand can help you to:
Become Rich AND Successful
fst // www.fstthegroup.com
67. fst //
What is a brand
proposition?
> It’s a succinct phrase or sentence that encapsulates
what your brand promises…
For example:
We partner our clients to deliver inspiring ideas and
creative
fst // www.fstthegroup.com
68. fst //
Why do I need one?
> It’s a base on which to build your marketing plan and
marcomms activity
> It’s the essence of your brand
> It’s top of your brand triangle
fst // www.fstthegroup.com
69. fst // UKTI presentation 2012
What is your UK brand
proposition?
b
> What is the compelling reason for your customers to want
to buy your product or service in the UK. What are your
values and benefits?
> Will this work in SEA?
> Which of the following do you have or need: a brand
proposition: descriptor: tag line: elevator speech
fst // www.fstthegroup.com
70. fst // Intelligent Environments // 2012
Section 4
Taking your brand to
market
fst // www.fstthegroup.com
71. fst // UKTI presentation 2012
Is your brand in shape
for SEA?
> What messages need to be delivered to this region?
> What marketing tools can you utilise or will have to
produce?
fst // www.fstthegroup.com
72. fst //
Developing a marketing
plan
Having done your research you should know the following;
-which country / countries you’re starting with
- is there definitely a need for my product or service in this country?
-how and where you’re going to produce and deliver your product
or service
- which elements of the marketing mix are available and relevant
in the region
You are now in a position to develop your marketing plan to realise your
business plan
fst // www.fstthegroup.com
73. fst // UKTI presentation 2012
The ‘P’s’ of marketing
p
Based on E. Jerome McCarthy’s 4 p’s of
marketing devised in 1960, there are now a few
more…
b
> Product > Place
> Positioning > Promotion
> Price > People
> Passion > Planet
> Profit > Profile
fst // www.fstthegroup.com
74. fst // UKTI presentation 2012
Considerations
> Language / translation
> Customer CRM / segmentation
> Meanings of colours and numbers
> Religious sensitivities and events
> Avoid colloquialisms
> Cultural differences
> During Q4 of 2010, it is estimated that there were
4.02 billion search queries in China of which Baidu
had a market share of 56.6%. Google who?
fst // www.fstthegroup.com
75. fst // UKTI presentation 2012
Numbers and Colours
> The Chinese consider 8 a very lucky number
> Conversely, 4 is bad – car number plates with 4’s in
are avoided
> The Chinese consider red to convey good fortune
and joy
> White is the colour associated with death and
mourning in China, but symbolizes purity in Thailand
and Korea
fst // www.fstthegroup.com
76. fst //
Some potentially useful
brand comms tools…
> A ‘local’ website
> SEO, PPC and social media campaigns
> Advertisement (TV, radio or trade)
> A video, motion graphic or animation explaining what you do
> Exhibition stand
> Company brochure
> Speaker events
fst // www.fstthegroup.com
78. fst // UKTI presentation 2012
Launch
> Visa, a valued client, presented an opportunity
for us to open an office in Asia Pacific
> Feasibility study and planning from September 2010
> Local agent appointed December 2010
> UKTI assisted launch event, Singapore March 2011
> Marketing collateral, website and business cards available
for launch
> Had a tactical Regis Office, Raffles Place
fst // www.fstthegroup.com
79. fst // UKTI presentation 2012
Progress
> Moved to own dedicated office in Kampong Glam
February 2012
> Appointed medium weight designer 4 th June 2012
> SEO and networking has broadened client base
from just Visa to include…
Avis, Bosch, Bridgestone, Singapore Turf Club,
Optitune and Transcendent.
> We are recruiting 2 new members of staff
fst // www.fstthegroup.com
82. fst //
Future
> To develop new website to better reflect our current
proposition
> To develop an international network of regional associates
> To demonstrate thought leadership and educate SEA clients
in the value of highly considered design and branding
> To grow a work force of excellent local talent
> To develop fst SEA as a stand alone integrated creative
agency
> To open other international offices in Middle East and USA
fst // www.fstthegroup.com
83. The Practical Toolkit for Doing
Business in South East Asia
Thursday 18th October
The Kia Oval
Editor's Notes
Introduction and welcome
Time 30 mins 15 - 20 mins presentation with a few slides to create an overview of key areas for consideration 10 - 15 mins debate / Q's - what do you want to know? Intro RG DS/RK We’ll talk a little about the Concerns and Challenges companies face when tradining overseas – e.g. risk of non payment We’ll cover a little about how support from your banking partner can help crystalise the risks, map out and support with the impact on cash flow and help, help you open accounts overseas, and highlight some innovations that will provide further assistance Discuss the Govt schemes provided through UK Export Finance to help the UK’s exporters
Common customer cash needs: Convenient and efficient settlement Balance and transaction visibility understanding what money is where and identify investment opportunities Ability to centralise cash to manage it effectively Offset borrowing and cash balances move money across boundaries cost-effectively invest surpluses to optimise returns and get the ‘right side’ of interest & exchange rate fluctuations Comprehensive, local banking services for example, to support overseas offices Common finance requirements for international trade: In principle no different from domestic requirements in some ways but the length of a trade transaction is extended and uniquely linked to underlying risks. Funding working capital (debtors, creditors, stock) Funding for asset purchase (often requires additional bank support)
Stress importance of understanding the trade timeline and how 'cashflow calculator' can support in this respect. Mention about cashflow calculator being showcased during the networking time
Working capital is simply the sum of all of your trades as illustrated by the transaction life cycles Export transactions are typically offering a higher profit margin but also have a longer life cycle than domestic transactions When devising financing plans: - negotiate extended terms with your suppliers where possible - Offer vendor finance - extended terms to your customers to get the contract - Consult with your International Trade specialist early , prior to negotaitions and during the process - Opportunity to discount / invoice finance/factoring - the right structure will support your cashflow needs - Liquidity is key
Notes per slide - suggest delivered by Neekesh
Features: Risk sharing between RBS & ECGD Exports have to be outside OECD developed markets Banks will be indemnified for risk sharing of up to 90% Exporters eligibility will be subject to our normal transactional due diligence No minimum contract value 20% of contracts must be UK Originated