The document describes how the Micros Opera app can be used by hotels to check guests in and out remotely, manage reservations from anywhere, and organize housekeeping and maintenance activities. Using the app is said to increase guest satisfaction throughout their stay and optimize revenue opportunities by changing how hotel staff engage with guests and interact with the property.

1. THE MICROS OPERA APP

2. How would I use Opera App
in my hotel ?
Bringing service to my guest !

3. Check-in and Check-out
from virtually anywhere
First example

4. Manage Reservations
Second example

5. Organize HK &
Maintenance activities
Third example

6. Conclusion
• Increases overall guest satisfaction from arrival to
departure
• Optimizes revenue opportunities
CHANGES THE WAY THE HOTELIER
ENGAGES THE GUEST & HOW THE
LATEST INTERACTS WITH THE
PROPERTY