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The Good, the Bad, & the Ugly
Best practices as a government contractor
Laura Lanford & Kaitlin Devine
The Good, the Bad, & the Ugly
Best practices as a government contractor
Laura Lanford & Kaitlin Devine
The Promise
The Challenges
The Approach
1/ Who We Are
Laura Lanford
Senior Manager, Data Engineering
laura@nuna.com
January 18, 2018
SUBTITLE
Main Title
Caitlin Weber
caitlin@adhocteam.us
Danny Chapman
danny@adhocteam.us
Kaitlin Devine
Director of Innovation
kaitlin@adhocteam.us
@kaitlinbdevine
2/ The Promise of
Government IT
Government experiences that are
Fast
Efficient
Usable by everyone
Good example #2 (Kaitlin)
Good example #2 (Kaitlin)
Good example #2 (Kaitlin)
3/ Working with
Government
as a vendor
Government
can
be … S L O W
Defensible to
• GAO
• Inspectors General
• Congress
• OMB
• Media
• Public
Speed vs defensability
- Kaitlin (talk about all auditors)
Government Market Startup Market
Government
requires
certainty*
* even when there’s no certainty to be had
Procurement
Requirements
fro
Cargo
Cult
Agile
Agile is an
ongoing &
substantial
shift for
government
Live Footage of Our Legacy System Diagram
4/ Tactics for bridging the
gap
Responding to Change parts of Agile (needs
picture -- Kaitlin will procure picture)
Laura added a candidate picture below, if
you want to use it.
Responding to Change
COMFORT ZONE DANGER ZONE
via
Visibility
Granularity
- knowing status and visibility as you go
along
- We rely on client to take initiative to look at JIRA instead of going
out of our way to give them artifacts and things for visibility
- (laura)
Information ≠ Clarity
“There are 22 days left in the
project. There are 2 epics closed, 4
epics in progress, and 8 epics
open. Several people were on PTO
last week, and we couldn’t get a
timely response from another
vendor. We’re going to try and
have our engineers work over the
weekend. Their velocity has been
30 points per sprint but with the
weekend work we should be able
to get the extra points made up in
the next sprint.”
Data
“We’re halfway through the
project timeline but only
40% complete. Our current
velocity is a risk to the
project completion, which
we are addressing in the
next sprint and plan to have
back on track by the end of
next sprint
Insight
Productive
Perspective
I don’t know what you’re talking about
Facilitate Product Ownership,
Don’t control it
ALIGNMENT
only matters when you know where you want to go
via makemesocialblog.wordpress.com
Document your
research and
findings
“The two biggest levers for
improving people’s lives at scale are
technology and government. We
put them together.”

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The Good, The Bad, & The Ugly: Best Practices and Pitfalls as a Government Contractor