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The Effects of
Emotionally Charged Pet
  Images on Viewers’
   Intentions to Act
           By Katrin Haller
      Department of Psychology
       Lindenwood University
Overview
This presentation will include the following:

• Introduction
• My Study
     Hypotheses
     Participants
     Materials
     Results
     Discussion
• Acknowledgement
• References
Introduction
• Advertisements today require much thought and
  creativity (Alwitt, 2002)

• There are several methods to get the attention of the
  viewers (Alwitt, 2002),
  including
     Emotional framing, either positively or
     negatively (Zhang & Buda, 1999)
     Negative framing seems to be used quite often and
     there are several arguments for and against its usage
For Negativity
• There are more donations after negative associations
  with a poster (Barnett & Hammond, 1999)

• Negative ads receive more attention from the viewer
  (Bradley, Angelini, & Lee, 2007)

• Negative messages are remembered better (Bradley et
  al., 2007)
Against Negativity
• Donation after negative associations was from
  people who were least likely to donate overall
  (Barnett & Hammond, 1999)

• Details of remembered negative ads are often lost
  (Bradley et al., 2007)
• Information is added to remembered negative ads
  which was not available (Bradley et al., 2007)

• Negative attitudes may be created in viewers if they
  perceive the ad as untruthful, unfair, repulsive, and
  disgusting (Bradley et al., 2007)
• The source of the ad may be perceived negatively
  (Bradley et al., 2007)
Against Negativity
• Negative political ads:
    There might be a relation to a
    decrease in political
    participation
    Viewers show physiological
    signs of wanting to move away
    while watching negative ads
    Viewers show and self-report
    physiological arousal while
    watching these ads
    (Bradley, et al., 2007)
Combination?
  Some studies have shown that a
  combination of negative and positive instead of using just
  either one may be beneficial:

• Better recall for ads which elicit positive and negative
  emotions (Alwitt, 2002)

• Switch from evoking negative affect to positive affect may
  be a win-win communcations strategy:
     the negativity creates a perception of
     seriousness, while the positivity allows hope (Olsen &
     Pracejus, 2004)
Other Influences
Zhang and Buda (1999):
• Need for cognition: “The statistical tendency of and
  intrinsic enjoyment individuals derive from engaging in
  effortful information processing” (p. 3)
• Negative messages seem more influential for people
  with a low need for cognition

• Many variables play into advertisements including the
  mentioned ones, but also positioning, presentation, etc.
Aid Advertisements
• Aid advertisements often show images which would be
  rated rather negatively (Kennedy & Hill, 2010)

• Animal welfare organizations especially, such as the
  Humane Society, seem to use negative advertisements in
  order to raise donations and find adopters

• But does it really work?
My Study
• The study focuses on the effects of emotionally charged
  pet images on viewers’ impressions and intentions to act

• The results of the study could:
    Be beneficial to animal welfare organizations;
    so they may know what type of ads speak to the
    audience and with which they are most likely to
    achieve their goals, including receiving donations
    Inspire future research in the topic and for other
    organizations which also use advertisements for their
    purpose
Hypotheses
1) Positively charged images or a mix of positively and
   negatively charged images will elicit more
   attention, donation, contact, and adoption than
   negatively charged images

2) Negatively charged images will be rated the worst and
   thus liked the
   least
Participants
•   63 Lindenwood Undergraduate Students
•   44 women, 19 men
•   Between 18-28 years; M=19.76, SD=1.97
•   26 Freshmen, 15 Sophomores, 13 Juniors, 9 Seniors
•   89% fond of pets, 5% not fond of pets, 6% other
•   44 own a pet/pets, 19 do not own a pet
•   Exposed to ads mostly on TV
    (M=4.1, SD=1.22), followed by the Internet
    (M=3.6, SD=1.29)
Materials & Procedure
• Three PowerPoint slide shows were shown to each
  participant in random order; each contained different
  images with each image being shown for 5 seconds

     8 positive images (4 cat images, 4 dog images)
     8 negative images (4 cat images, 4 dog images)
     8 positive and negative images (4 cat images, 4 dog
     images)
Image Examples
Materials & Procedure
• Attitude Survey: was given to the participants after
  watching each slide show

• Ranking Survey: was given to the participants once they
  watched all three slide shows

• Demographic Survey: was
  given to the participants at
  the end of the study
Attitude Survey
Attitude Survey
Ranking Survey
Demographic Survey
Image Examples
Results Attitude Survey
The following two questions were analyzed using the Cochran’s Q analysis
   because they were dichotomous but had more than two conditions
   (emotional charge):

• Do people pay more attention to negative, positive, or mixed images?
Cochran’s Q: 2(2) = 1.448, p = .485

• Are people more likely to adopt after watching negative, positive, or mixed
  images?
Cochran’s Q: 2(2) = 4.174, p = .124

 There were no significant differences between the three conditions and the
  likelihood of paying attention/changing the channel and
  willingness/unwillingness to adopt
Results Attitude Survey
The following two questions were analyzed using a repeated measures ANOVA
   as they were on a Likert scale with three conditions. The degrees of freedom
   were adjusted according to the Greenhouse-Geisser correction due to the
   data violating the assumption of sphericity.

• Are people more likely to donate after watching negative, positive, or mixed
  images?
ANOVA: F(1.82, 112.84) = 12.25, p < .001
      Post Hoc: Negative significantly different from both, positive (p<.001) and
      mix (p=.001)

• Are people more likely to contact the organization after watching
  negative, positive, or mixed images?
ANOVA: F(1.67, 102.11) = 3.75, p = .034
      Post Hoc: Negative significantly different from both, positive (p=.039) and
      mix (p=.008)

 Students were significantly more willing to donate/contact if negative images
  were used compared to positive and a mix of positive/negative images
Results Ranking Survey
For the ranking a Friedman’s ANOVA was conducted because of it compares
   frequencies and the repeated measures.

•   Friedman’s ANOVA: 2(2) = 15.859, p < .001
        Post Hoc: Positive ranked significantly higher than both, negative (p=.005)
        and mix (p<.001)

 The positive images were ranked as liked the most significantly more than
  were the negative and the mix of negative/positive images
Discussion
There are several reasons for the results:

• The first hypothesis, that students would indicate that
  they were more likely to pay
  attention, donate, contact, and adopt when positively or
  a mix of images were to be used, was not supported:
     Different emotions (negative is perceived as more
     serious)
     Need/Urgency for help more prevalent in negative
     images
     Exposure effect (negative is seen as more effective)

• The second hypothesis, that of the three slide shows the
  negative one would be ranked worst, was supported:
    People usually prefer happy over sad images
Limitations & Future
             Research
These are limitations of the study which should be
  addressed in the future:

• Convenience sampling
    limits sample variability
• Self-made surveys
    problems with reliability & validity
• Use of image slide shows instead of actual
  advertisements
    influence of other variables (i.e.
      music)
Acknowledgement

My appreciation and thanks goes to Dr. Michiko Nohara-
  LeClair from Lindenwood University who has supervised
  and supported me throughout this study and has been a
  tremendous help to me throughout my career at
  Lindenwood.
                   Arigatou gozaimasu!
References
Alwitt, L.F. (2002). Suspense and advertisement responses. Journal of
   Consumer Psychology, 12(1), 35-39.
Barnett, J. & Hammond, S. (1999). Representing disability in charity
   promotions. Journal of Community & Applied Social
   Psychology, 9(4), 309-314.
Bradley S.D., Angelini, J.R., & Lee, S. (2007). Psychophysiological and
   memory effects of negative political ads. Journal of
   Advertising, 36(4), 115-127.
Kennedy, S. & Hill, S. (2010). Global poverty, aid advertisements, and
   cognition: Do media images of the developing world lead to positive
   or negative responses in viewers. New Zealand Journal of
   Psychology, 39(2), 56-66.
Olsen, G.D. & Pracejus, J.W. (2004). Integration of positive and
   negative affective stimuli. Journal of Consumer
   Psychology, 14(4), 374-384.
Zhang, Y. & Buda, R. (1999). Moderating effects of need for cognition
   on responses to positively versus negatively framed advertising
   messages. Journal of Advertising, 28(2), 1-15.

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The Effects of Emotionally Charged Pet Images on Viewers’ Intentions to Act

  • 1. The Effects of Emotionally Charged Pet Images on Viewers’ Intentions to Act By Katrin Haller Department of Psychology Lindenwood University
  • 2. Overview This presentation will include the following: • Introduction • My Study Hypotheses Participants Materials Results Discussion • Acknowledgement • References
  • 3. Introduction • Advertisements today require much thought and creativity (Alwitt, 2002) • There are several methods to get the attention of the viewers (Alwitt, 2002), including Emotional framing, either positively or negatively (Zhang & Buda, 1999) Negative framing seems to be used quite often and there are several arguments for and against its usage
  • 4. For Negativity • There are more donations after negative associations with a poster (Barnett & Hammond, 1999) • Negative ads receive more attention from the viewer (Bradley, Angelini, & Lee, 2007) • Negative messages are remembered better (Bradley et al., 2007)
  • 5. Against Negativity • Donation after negative associations was from people who were least likely to donate overall (Barnett & Hammond, 1999) • Details of remembered negative ads are often lost (Bradley et al., 2007) • Information is added to remembered negative ads which was not available (Bradley et al., 2007) • Negative attitudes may be created in viewers if they perceive the ad as untruthful, unfair, repulsive, and disgusting (Bradley et al., 2007) • The source of the ad may be perceived negatively (Bradley et al., 2007)
  • 6. Against Negativity • Negative political ads: There might be a relation to a decrease in political participation Viewers show physiological signs of wanting to move away while watching negative ads Viewers show and self-report physiological arousal while watching these ads (Bradley, et al., 2007)
  • 7. Combination? Some studies have shown that a combination of negative and positive instead of using just either one may be beneficial: • Better recall for ads which elicit positive and negative emotions (Alwitt, 2002) • Switch from evoking negative affect to positive affect may be a win-win communcations strategy: the negativity creates a perception of seriousness, while the positivity allows hope (Olsen & Pracejus, 2004)
  • 8. Other Influences Zhang and Buda (1999): • Need for cognition: “The statistical tendency of and intrinsic enjoyment individuals derive from engaging in effortful information processing” (p. 3) • Negative messages seem more influential for people with a low need for cognition • Many variables play into advertisements including the mentioned ones, but also positioning, presentation, etc.
  • 9. Aid Advertisements • Aid advertisements often show images which would be rated rather negatively (Kennedy & Hill, 2010) • Animal welfare organizations especially, such as the Humane Society, seem to use negative advertisements in order to raise donations and find adopters • But does it really work?
  • 10. My Study • The study focuses on the effects of emotionally charged pet images on viewers’ impressions and intentions to act • The results of the study could: Be beneficial to animal welfare organizations; so they may know what type of ads speak to the audience and with which they are most likely to achieve their goals, including receiving donations Inspire future research in the topic and for other organizations which also use advertisements for their purpose
  • 11. Hypotheses 1) Positively charged images or a mix of positively and negatively charged images will elicit more attention, donation, contact, and adoption than negatively charged images 2) Negatively charged images will be rated the worst and thus liked the least
  • 12. Participants • 63 Lindenwood Undergraduate Students • 44 women, 19 men • Between 18-28 years; M=19.76, SD=1.97 • 26 Freshmen, 15 Sophomores, 13 Juniors, 9 Seniors • 89% fond of pets, 5% not fond of pets, 6% other • 44 own a pet/pets, 19 do not own a pet • Exposed to ads mostly on TV (M=4.1, SD=1.22), followed by the Internet (M=3.6, SD=1.29)
  • 13. Materials & Procedure • Three PowerPoint slide shows were shown to each participant in random order; each contained different images with each image being shown for 5 seconds 8 positive images (4 cat images, 4 dog images) 8 negative images (4 cat images, 4 dog images) 8 positive and negative images (4 cat images, 4 dog images)
  • 15. Materials & Procedure • Attitude Survey: was given to the participants after watching each slide show • Ranking Survey: was given to the participants once they watched all three slide shows • Demographic Survey: was given to the participants at the end of the study
  • 21. Results Attitude Survey The following two questions were analyzed using the Cochran’s Q analysis because they were dichotomous but had more than two conditions (emotional charge): • Do people pay more attention to negative, positive, or mixed images? Cochran’s Q: 2(2) = 1.448, p = .485 • Are people more likely to adopt after watching negative, positive, or mixed images? Cochran’s Q: 2(2) = 4.174, p = .124  There were no significant differences between the three conditions and the likelihood of paying attention/changing the channel and willingness/unwillingness to adopt
  • 22. Results Attitude Survey The following two questions were analyzed using a repeated measures ANOVA as they were on a Likert scale with three conditions. The degrees of freedom were adjusted according to the Greenhouse-Geisser correction due to the data violating the assumption of sphericity. • Are people more likely to donate after watching negative, positive, or mixed images? ANOVA: F(1.82, 112.84) = 12.25, p < .001 Post Hoc: Negative significantly different from both, positive (p<.001) and mix (p=.001) • Are people more likely to contact the organization after watching negative, positive, or mixed images? ANOVA: F(1.67, 102.11) = 3.75, p = .034 Post Hoc: Negative significantly different from both, positive (p=.039) and mix (p=.008)  Students were significantly more willing to donate/contact if negative images were used compared to positive and a mix of positive/negative images
  • 23. Results Ranking Survey For the ranking a Friedman’s ANOVA was conducted because of it compares frequencies and the repeated measures. • Friedman’s ANOVA: 2(2) = 15.859, p < .001 Post Hoc: Positive ranked significantly higher than both, negative (p=.005) and mix (p<.001)  The positive images were ranked as liked the most significantly more than were the negative and the mix of negative/positive images
  • 24. Discussion There are several reasons for the results: • The first hypothesis, that students would indicate that they were more likely to pay attention, donate, contact, and adopt when positively or a mix of images were to be used, was not supported: Different emotions (negative is perceived as more serious) Need/Urgency for help more prevalent in negative images Exposure effect (negative is seen as more effective) • The second hypothesis, that of the three slide shows the negative one would be ranked worst, was supported: People usually prefer happy over sad images
  • 25. Limitations & Future Research These are limitations of the study which should be addressed in the future: • Convenience sampling limits sample variability • Self-made surveys problems with reliability & validity • Use of image slide shows instead of actual advertisements influence of other variables (i.e. music)
  • 26. Acknowledgement My appreciation and thanks goes to Dr. Michiko Nohara- LeClair from Lindenwood University who has supervised and supported me throughout this study and has been a tremendous help to me throughout my career at Lindenwood. Arigatou gozaimasu!
  • 27. References Alwitt, L.F. (2002). Suspense and advertisement responses. Journal of Consumer Psychology, 12(1), 35-39. Barnett, J. & Hammond, S. (1999). Representing disability in charity promotions. Journal of Community & Applied Social Psychology, 9(4), 309-314. Bradley S.D., Angelini, J.R., & Lee, S. (2007). Psychophysiological and memory effects of negative political ads. Journal of Advertising, 36(4), 115-127. Kennedy, S. & Hill, S. (2010). Global poverty, aid advertisements, and cognition: Do media images of the developing world lead to positive or negative responses in viewers. New Zealand Journal of Psychology, 39(2), 56-66. Olsen, G.D. & Pracejus, J.W. (2004). Integration of positive and negative affective stimuli. Journal of Consumer Psychology, 14(4), 374-384. Zhang, Y. & Buda, R. (1999). Moderating effects of need for cognition on responses to positively versus negatively framed advertising messages. Journal of Advertising, 28(2), 1-15.