To healthcare systems, they are the unpaid army keeping everything going. To pharmaceutical companies, they are the potential catalysts to therapy success. To doctors, they are the experts-by-experience turning treatment plans into reality. And to patients, they are the indispensable brothers, mothers, husbands, grandmothers, friends, and neighbours that make each day possible.
In this campaign we present findings from in-depth global research on carers, healthcare’s unseen army.
#Caring4Carers
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Editor's Notes
Today, I’d like to share our latest white paper…
Carers can be defined as
…
Reality = more
Today discuss true impact
Healthcare Ind = unpaid army that glues it altogether
Pharma = potential catalyst for success.
Doctors = partners turning treatment plans into reality
Patients = Everything
Asked Sue / one of the carers that feature in our research / describe typical day
Husband dementia, posterior cortical atrophy / blind & immobile / totally reliant
6.30 – Get up – tea + snack - Prep med
7.00 - Feed - meds - physio legs
7.30 – Care @ Home worker – showered - incontinence pads - dress – bed - dry hair - clean his teeth
8.30 – MY BREAKFAST – Prep lunchtime meds
9.00 - 10.30 – House chores, inc work
10.30 - 11am – Wake + breakfast
Working and it starts again
Day / Day / Relentless
But = CRITICAL care
Compare vs minutes w. Dr
Value of this care == value of public health spending
[pause]
Unpaid army vital to health systems
…
140 people in this room = a carer @ point in life
Don’t will prob need one.
Significant population / Broad knowledge
Carers > significant impact > outcomes
COPD Study in 2012 comparing carer impact (374 patients)
Increased adherence
Increased smoking cessation
66 had no caregiver / 158 spouse caregiver / 150 non spouse caregiver
Chronic Kidney Disease
Reduction in Phosphor Serum levels patients with carer vs those without
Indicating reduced phosphate intake
Improved diet
72 in study – 36 with carer vs 36 without
3rd study / Comparing patients with and without a carer
With carer 5x more likely to complete a self-management programme
We hypothesized that Care Transitions Intervention (CTI) participation would be equivalent for the 2265 coached patients without a family caregiver present at recruitment, versus the 482 patients with a family caregiver. After adjusting for significant covariates, patients with family caregivers were more than 5 times as likely to complete the intervention as patients without family caregivers (AOR = 5.48; 95% CI = 4.22-7.12). Men with family caregivers were nearly 8 times as likely to complete the intervention as men without family caregivers (AOR = 7.94; 95% CI = 5.26-11.98).
Of course, can = exceptional
Geoff T2 Diabetes / lifetimes of bad habits
Ambivalent to risk of T2 / Witnessed foot amputated
Sons set about curing bad habits and beating T2
Barley mobile / crutches > 100 mile bike ride / hikes across glaciers / parachuting
…
Sue 4 Anthony
Carers supporting adherence, lifestyle, diet
Ian & Anthony
CLEAR – Carers are vital force in healthcare
But, are they recognised?
Robust 2nd research
Including, journal articles, reports, case studies and books
Testing, relentless, inspirational, rewarding
Confusing
Research est 4 key steps on carer journey
Guidance = recognition + info
Partners = patients + HCPs
Strength = support + well-being
Me = Not losing yourself + learning through experience
World = upside down / when needed most
Patients quicker – symptoms, referral, right treatment = better
Same with a carer
Quicker inform / support / help
Quicker they help patients
Shazia // just heard + on stage with Matt + office easter
Amazing – determination, empathy + insight
@9 – Mum, Parkinsons
Cook, clean - look after Mum - toilet, wash, dress
Administer meds / liaise HCPs / navigate complex system
Learnt soo much … herself
Shazia not alone / entering unknown
… (2100 carers)
…
Spoke to Emily…
…
57%....
86%...
First barrier to overcome = IDENTIFICATION
3 levels – recognise carers
Env – raise awareness society OR 4 us, in TAs we work in (where carers = critical)
Gateway – critical moments – open door to help, support, info.
ie Dr’s Surgery, Waiting Room, Hospital ward
Patients condition change, so does the role of carer, need identifying + supporting throughout
Once identified – need support
Shazia
She needed disease information
How to care 4 mum inc emotional support
Navigating confusing, complex healthcare system
@9 cook, clean,
…
So in turn, can start providing effective care
Not only redefine relationship with the patient
Also begin partnership HCP
Lina – Milan – Carola – mentioned earlier – culture of family care
Husband - bronchitis many years > COPD 3 yrs ago
Lina looks after husband + medication + oxygen therapy
MicheLEY stubborn
Michele was a smoker.
High-level themes, based on research group + secondary research
Closer – due to increased care, support, empathy, & shared determination
Different - Shazia, US Carer commercial
Worse – obligation, exhaustion, stubbornness, & frustration
High-level themes, based on research group + secondary research
Closer – due to increased care, support, empathy, & shared determination
Different - Shazia, US Carer commercial
Worse – obligation, exhaustion, stubbornness, & frustration
Identified 2 potential models of care
Lina “mother to a child”
MicheLEY… stubborn & unhelpful
[Heard translator] relationship strained + COPD deteriorating
2nd model
Karen FT carer Yvette (chronic pain + mobility issues, arthritis, anxiety, depression)
Karen + Yvette = team, active roles, shared responsibilities and shared goals
Not naive mother > partner
Encourage, support, coach > shared-care approach & goals and engagement + empowerment + partnership
Many heard MAP – but perfect
Biggest barrier in Schizophrenia is compiance
As heard, carers can play key role
Proff Kissling
Patient AND carer education
Carer education was not just rebadged – bespoke
Digitised approach
Clinicial study, 18 months, 173 patients, 58% reduction in hospital referrals
Met Sue / Husband has posterior cortical atrophy – DEMENTIA / typical day
HCPs under pressure
See patients briefly vs day & night, Sue described
Imagine knowledge HCP + proximity of carer
… all parties
Aparna…
Leane Diff PoV
Review of 34 studies…
Respect, or lack of
3 ways
…
Carers = “huge source of evidence”
Real insight into well-being
Heard Anil Before…
Supported by / 2015 INCLUDED
Confidentiality, but HCPs AND PHARMA need …
…
Exchange information
Work collaboratively towards shared goals
Consider number of carers / impact on patient outcomes
Vital they are to healthcare
Stronger they are / better care provide
Leanne finding tough / represents many carers
Mother + Brother have Schiz
3 children
Describes coming home, closing the door to her children
Leanne lost friends
Not atypical
…
Bleak picture
Leanne = lonely
vs
Floris / wife MS x 2 / daughter / 2 months off work
Love & support from friends and family
Blog www.platform.ms = energy
Aparna / daugher / borderline cerebral palsy
Works FT
Exhaustion, dehydration, back issues, gynaecological issues
Carers neglect health / prioritising patients
Aparna suffering / daughter missed vital physio sessions
Very simple
…
Research group – interventions can work - meditation, counselling, exercise, even tools like Nike+
Stronger Army = Stronger health systems
Find yourself in caring
University of life – true in caring
Martha – final carer
50, Kenya, Late Mother
Diabetes > cancer > Stroke > Immobile
Unable to eat, talk, wash, dress
Relied almost entirely on Martha.
Caring = tough
But
Pride done everything could for mother
Carers can become …
Disease understanding / knowledge of treatments and critical view of services
Inner strength + empathy
Shazia – qualified > great campaigns
Beth Britton / heard earlier / Innovated around nutrients + intake / Dementia Care / NHS and Care Quality Commission
Nebeela / Dev / Autism
Kenneth Austin / Epilepsy
Call to action for the broadest healthcare industry …
Lets learn from their experiences
Who wouldn’t Shazia perspective on a patient support??
Its time we stopped ignoring carers
Once recognized
They offer
Insight to the patient, and beyond into a disease area and treatments
Expertise to help deliver treatment plans
Help us win the moments that matter
Identify + Inform
Support build partnerships with patients and HCPs
Find strength & perform effectively
Recognise the value
So that
….