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This document summarizes an Amsterdam meetup on March 16th, 2016 about user experience (UX) research presented by Miel de Zwart. The presentation discussed different types of UX research methods like user interviews, usability testing, and analytics. It highlighted both good practices for moderating interviews and observing users without influencing them, as well as common pitfalls to avoid. Miel also provided suggestions for how to shift from reactive UX research to more proactive research that drives design changes, such as conducting frequent user tests and integrating UX insights directly into development processes.
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Dette er slides fra foredraget jeg holdt i forbindelse med Dataforeningens Edok-konferanse 11.11.2010. Den snakker om hvordan bedrifter opptrer og forholder seg (eller ikke forholder seg) til lovverket når de opptrer i sosiale medier. Foredraget tar utgangspunkt i denne bloggposten: http://bit.ly/a4Jl3E.
The romans
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This document discusses redesigning KLM's website to make it easier for customers to find the most suitable flights. It describes conducting user research through interviews and prototypes to understand customers' needs. Two interface concepts were tested, and one was found to be more successful based on subjective measures of confidence, satisfaction, and purchase intention. The redesign involved a multi-year process of concept development, design, testing, and transition to a new platform. The result was a website that better supported customers in selecting flights.
Delta Lloyd Eday
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Als een gebruiker niet met je site uit de voeten kan, haakt hij af en gaat hij naar de concurrent. Dat maakt usability (gebruiksvriendelijkheid) een randvoorwaarde voor een succesvolle site. Maar een gebruiksvriendelijke site alleen is niet genoeg…
Workshop guerrilla testing methods @ ux bristol 2011 by valsplat
This document discusses guerrilla research methods for mobile UX testing. It recommends testing early and often using low-fidelity prototypes like paper prototypes. Participants should be real users performing realistic scenarios. Observers should focus on expectations, behaviors and interactions rather than opinions. The document provides an example assignment where participants test a mobile tax app using a paper prototype or HTML demo. Roles like moderator and observer are defined. The goal is to understand how people interact with the app and identify areas for improvement.
Twab2010 UX methods For Ubiqitous Computing
Ubiquitous computing challenges the field of usability research.
How does this field and its classic user research methods evolve due to ubiquitous computing? In this presentation Stijn Nieuwendijk will provide you with insights in how the classic usability set-up is evolving and show new user experience research methods valsplat | usability onderzoek is experimenting with.
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Recommended
Everything You Always Wanted to Know About Bad UX Research But Were Afraid to...
This document summarizes an Amsterdam meetup on March 16th, 2016 about user experience (UX) research presented by Miel de Zwart. The presentation discussed different types of UX research methods like user interviews, usability testing, and analytics. It highlighted both good practices for moderating interviews and observing users without influencing them, as well as common pitfalls to avoid. Miel also provided suggestions for how to shift from reactive UX research to more proactive research that drives design changes, such as conducting frequent user tests and integrating UX insights directly into development processes.
Lov og rett i sosiale medier - foredrag E-Dok konferansen 11.11.2010
Dette er slides fra foredraget jeg holdt i forbindelse med Dataforeningens Edok-konferanse 11.11.2010. Den snakker om hvordan bedrifter opptrer og forholder seg (eller ikke forholder seg) til lovverket når de opptrer i sosiale medier. Foredraget tar utgangspunkt i denne bloggposten: http://bit.ly/a4Jl3E.
The romans
Julio Cesar was a great Roman general who invaded Gaul and won the important Battle of Alesia by building a second wall to defeat the Gauls. Cesar Augusto was the first Roman emperor who was a great ruler because he invaded Egypt and Germany. Masada is also briefly mentioned.
How to fix your website to get more donations - french fundraising conference
Fix donation forms, work with core pages, eliminate the paradox of choice, be mobile friendly - and your organizations website will raise a lot more money! Step by step instructions and a walk through the Norwegian Cancer Society case study.
Rdesigning klm.com - getting users on board
This document discusses redesigning KLM's website to make it easier for customers to find the most suitable flights. It describes conducting user research through interviews and prototypes to understand customers' needs. Two interface concepts were tested, and one was found to be more successful based on subjective measures of confidence, satisfaction, and purchase intention. The redesign involved a multi-year process of concept development, design, testing, and transition to a new platform. The result was a website that better supported customers in selecting flights.
Delta Lloyd Eday
Met gemak meer succes!
Als een gebruiker niet met je site uit de voeten kan, haakt hij af en gaat hij naar de concurrent. Dat maakt usability (gebruiksvriendelijkheid) een randvoorwaarde voor een succesvolle site. Maar een gebruiksvriendelijke site alleen is niet genoeg…
Workshop guerrilla testing methods @ ux bristol 2011 by valsplat
This document discusses guerrilla research methods for mobile UX testing. It recommends testing early and often using low-fidelity prototypes like paper prototypes. Participants should be real users performing realistic scenarios. Observers should focus on expectations, behaviors and interactions rather than opinions. The document provides an example assignment where participants test a mobile tax app using a paper prototype or HTML demo. Roles like moderator and observer are defined. The goal is to understand how people interact with the app and identify areas for improvement.
Twab2010 UX methods For Ubiqitous Computing
Ubiquitous computing challenges the field of usability research.
How does this field and its classic user research methods evolve due to ubiquitous computing? In this presentation Stijn Nieuwendijk will provide you with insights in how the classic usability set-up is evolving and show new user experience research methods valsplat | usability onderzoek is experimenting with.
About Stijn
Stijn Nieuwendijk is a senior usability specialist and, since 2006, has been engaged in researching the whole user experience of websites at valsplat | usability onderzoek. He also gives regularly lectures and workshops at universities, graduate schools and for partners.
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What the added value is of structurally involving end users in your design process
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Engaging donors and users online - Nordic summit of Diabetes foundations June...
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Embedded UX Research by Stijn Nieuwendijk @ UX Istanbul 2016
User research is often seen as a luxury or a time-consuming activity, fit only for the biggest companies. I will talk about a more agile and effective approach: embedded UX research. To provide inspiration, focus and validation at the right moments within the design process. Making sure your design decisions are driven by, and based on insights, evidence and not just gut feeling. With real cases I will demonstrate:
What the added value is of structurally involving end users in your design process
How to involve design teams (and other disciplines/roles) in UX research to make better design decisions
How embedded UX research strengthens your UX strategy
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How do you make someone listen, how do you reach out to people using digital media? Can you really get someone to care about your cause, and can you really help someone with their problems? Yes, and here's how.
Presentation given at the Nordic summit of Diabetes Foundations in June 2014.
"Fra "eh" til effekt i sosiale medier" - Fagdag i historiefortelling, Kommuni...
Mitt foredrag på Kommunikasjonsforeningen Hordaland sin fagdag i historiefortelling 03. februar 2015.
Foredraget forteller hvordan du kan få bedriftens sosiale medier-arbeid inn i system, slik at du får effekt av det i stedet for at det bare blir et tidsforbruk
Good non profit web design, AFP congress Toronto
The document discusses best practices for designing donation forms and webpages to optimize donations. It provides tips such as using fewer fields, clearly stating goals and needs, nudging users towards desired actions, prioritizing donations, and designing forms that work across devices. Examples show how these techniques increased donations, members, and conversion rates for a cancer organization.
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Min forelesning for masterstudentene i Folkehelse på Høyskolen i Oslo i november 2012. Om Kreftforeningen og digital kommunikasjon
Digital fundraising, sett med norske øyne. Fundraisingkonferansen 2011
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Telekomunikazioa Kind
- 1. TELEKOMUNIKAZIOAK Ander eta Asier, 4.C
- 2. 1. Zer dira ? 2. Telekomunikazio sistema baten osagaiak . 3. Transmiso kanal baten osagaiak . 4. perurbazioak seinalean . 5. multiplexazioa 6. Kablea darabilten komunikazio sistemak . 7. Erabilitako kableak . 8. Irrati uhinak 9. Seinale modulatzaile eta garraiatzailea . 10. Irrati uhinen bidezko komunikazioa .
- 15. Lan honekin telekomunikazioka zer diren, seinaleak nola trasmititzen diren, ze kable mota dauden eta irratiek nola funtzionatzen duten ikasi dugu.