The document discusses topics related to team building training, including Tuckman's model of team development, understanding team dynamics using the Johari Window model, giving and receiving feedback, and managing a team. It also defines what a team is, lists barriers to effective team building, and provides contact information for MMM Training Solutions, the training consultancy offering team building programs.

1. Team Building Training Topics: Requirements and features of a team Bruce Tuckman’s model of team development Understanding team dynamics –Johari Window Giving and receiving feedback Managing a team The Role of the Leader The importance of giving and receiving regular feedback

2. Team Building MMM Training Solutions Contact: Pramila Mathew Mobile: +91 98409 88449 Website: www.mmmts.com

3. TEAM BUILDING

4. “ A small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.” – [Katzenbach and Smith, 1994] Team Definition

5. Forming Storming Norming Performing Adjourning Copyright Tuckman, Bruce. (1965). Developmental sequence in small groups. Psychological bulletin, 63, 384-399. Team Building Stages

6. Forming Stage – ‘Directing’ Leader Team Members Feel moderately eager with high, positive expectations about what the team will accomplish Feel concerned about how they will fit in and what will be expected of them Are dependent on authority to provide direction Task Accomplishment Low to moderate Focus on defining goals, tasks, and strategies Forming Storming Norming Performing Adjourning Leader Action Strategies: Establish realistic goals Set standards for team interaction Clarify team tasks and team member roles and relationships Demonstrate and teach skills Monitor and give feedback on team performance Make decisions and provide directions ‘ Directing ’ style of leadership

7. Credibility of the project leader Unclear project objectives Changing goals and priorities Lack of team definition and structure Confusion about roles and responsibilities Performance appraisals that fail to recognize teamwork Excessive team size (Optimum size 7 – 25) Barriers to Team Building

8. Reasons for forming virtual teams: Global organizations Organization-wide projects Home offices 24-hr work on projects Teams of people who primarily interact electronically and who may meet face-to-face occasionally Virtual Teams - Definition

9. Handling Team Dynamics – Johari Window Model

10. Johari Window The Johari Window model was developed by American psychologists Joseph Luft and Harry Ingham in the 1950's, while researching group dynamics. Today the Johari Window model is especially relevant due to modern emphasis on, and influence of, 'soft' skills - behaviour, empathy, cooperation, inter-group development and interpersonal development.

11. This is the standard representation of the Johari Window model, showing each quadrant to be of the same size. Open/Free area Blind area Hidden area Unknown area 1 2 3 4

12. Feedback should be structured in 3 parts: What worked? What did not work or got stuck? What should be done differently? Structure of Feedback

13. MANAGING THE TEAM

14. Selection - Analyzing Team roles - Forming the Team - Establishing Team goals - Matching Team to Task Bonding - Establishing Team Trust Development - Balancing Skills within the Team - Ways to formulate Goals - Maximizing Team Performance - Improving Team Efficiency Managing the Team

15. Optimizing Performance - Maximizing Performance - Team Dynamics - Four Stages of Team Development - Managing Tactics - Resolving Conflicts Assessment - Project or Goal Check Managing the Team

16. Contact Information MMM TRAINING SOLUTIONS 59/29, College Road, Nungambakkam, Chennai – 600006. Landline: +91-44-42317735 Website: www.mmmts.com Pramila Mathew - Training Consultant and Executive Coach Mobile : +91-9840988449 ; E-mail : [email_address] Vikas Vinayachandran - Training Consultant Mobile : +91-9840932894 ; E-mail : [email_address]