Three personas were identified: Jan, a 26 year old student and freelance graphic artist; Joe, a 36 year old divorced consultant; and Maria, a 48 year old grandmother who works for a nonprofit and cares for her parent. Five scenarios were developed: setting up a birthday party; scheduling a business trip; sharing a child's calendar with a co-parent; collaborating on a time for a party; and adding a task reminder to a calendar. Methods used in iteration 1 of synthesis included surveying, interviews, creating personas, scenarios, a needs cluster matrix, storyboards, mind maps, workflows, and low fidelity conceptual models.