SugarCRM development, SugarCRM customization and SugarCRM integration help business handle customer relationship management in a better way.

1. Etatvasoft.com
Title: SugarCRM Development Makes CRM Easier for Businesses
Summary: SugarCRM development, SugarCRM customization and SugarCRM integration help
business handle customer relationship management in a better way.
About the author: The author is a consultant providing SugarCRM development, Sugar
customization and SugarCRM integration services to diverse businesses.
Customer relations management is a serious aspect of any business now-a-days. And, in order to
handle it properly businesses need robust system such as SugarCRM. SugarCRM is a software or
web application manufactured by its namesake company. SugarCRM development services can
be provided using this software which is available in three editions:
•Sugar Community Edition (previously known as Sugar Open Source)
•Sugar Professional
•Sugar Enterprise
SugarCRM customization can be undertaken by using any of these three editions as the code
tree for each product remains the same. Also, Sugar Community Edition contains about 85% of
functionality contained in Sugar Professional and Sugar Enterprise. These products were
originally produced on the LAMP stack of Linux, Apache, MySQL and PHP. They can also run
on other platforms that can deliver PHP such as Windows, Solaris and Mac OS X. SugarCRM
can also use MS IIS as a web server, and MS SQL or Oracle as alternative databases. With this,
it is easier to undertake SugarCRM integration with other platforms as well.
Following are significant business processes that are covered under SugarCRM development:
•Team work
•Settings and administration
•Analytical reports
•Sales management
•Marketing activity management
•Customer Service Management
While these are the areas that are very crucial as far as SugarCRM development is concerned,
SugarCRM can also be used for other services such as SugarCRM customization, SugarCRM
Integration and SugarCRM Module Development.
SugarCRM customization services include:
•Sales and Leads Managing Systems
•Campaign Management
•Client Account Management

2. •Payment Module Management
•Billing and Invoice Management
•Call Management
SugarCRM’s greatest strength is its extensibility. With this extensibility, developers can create
modules as modules are generally developed to address diverse business needs such as the
functionality provided by forums, teams or social media integrations. The modules are generally
packaged as zip files and contain a manifest.php file in the root directory that defines how
SugarCRM will install the module. Benefits of SugarCRM development:
•Flexible and hassle-free integration and deployment options
•Lead tracking solutions
•Competitive Implementation costs
•Customization of the application, including template customization and theme designing
•Identification and customization of various SugarCRM-specific plugins
•Better and faster customer support options
•Appropriate module customization and integration
•Provisions for Billing system analysis and support.
When you are looking for professional SugarCRM development services, it is desired that you
check that service provider has the following things:
•Experienced team of SugarCRM developers
•Ability to create cost-effective SugarCRM development modules
•A knack to understand client requirements
•An ability to chart out the work plan
•Detailed work flows and demo models to check the efficiency of CRM
•An ability to develop and integrate plugins as and when needed
•Sharp ability to cater to the businesses while remaining in the stipulated budget
•Efficient and excellent channel of communication
•Robust system to respond to the client queries
•An ability to expand the scope of the application by way of SugarCRM customization
and SugarCRM integration
Hence, in the light of the discussion, services offering SugarCRM development are addressing
the crucial and most pertinent business requirement of today’s world — customer relationship
management.