Successful Libraries in Uncertain Times
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A look at the characteristics of successful public libraries. Presented at the New Hampshire Library Trustees Association meeting on Monday, May 18, 2015.
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Successful Libraries in Uncertain Times
- 1. Successful Libraries in Uncertain Times Presented by George Needham for the New Hampshire Library Trustees Association May 18, 2015
- 2. Not today…
- 3. “There is no reason for any individual to have a computer in his home.” KEN OLSEN FOUNDER OF DIGITAL EQUIPMENT CORPORATION (DEC) QUOTED IN 1977
- 4. “No one will need more than 637 kb of memory for a personal computer. 640K ought to be enough for anybody.” BILL GATES FOUNDER OF MICROSOFT QUOTED IN 1981 – PERHAPS APOCHRYPHALLY
- 5. “… the Internet will soon go spectacularly supernova and in 1996 catastrophically collapse.” ROBERT METCALFE INVENTOR OF ETHERNET AND 3COM FOUNDER QUOTED IN 1995
- 6. “There's no chance that the iPhone is going to get any significant market share. No chance.” STEVE BALLMER MICROSOFT CEO QUOTED IN 2007
- 7. “Nice, but as long as there are readers, there will be scrolls.”
- 8. “Never make predictions, especially about the future.” CASEY STENGEL BASEBALL HALL OF FAME UNDATED, POSSIBLY APOCRYPHAL, QUOTE
- 9. So how do we plan for the future?
- 10. Successful libraries… • Align with their communities • Question the orthodoxy • Manage their message effectively • Stay focused • Make mindful choices
- 11. Successful libraries align with their communities.
- 12. Are relentlessly local Successful libraries…
- 13. Know the community’s self-image Successful libraries…
- 14. Develop bone-deep understanding Successful libraries…
- 15. Join the community conversation Successful libraries…
- 16. Create mutualistic relationships Successful libraries…
- 17. Then apply library skills liberally Successful libraries…
- 20. Can adapt to any future Successful libraries…
- 21. Experiment with new services Successful libraries…
- 22. Experiment with presentation Successful libraries…
- 24. Practice technology agnosticism Successful libraries…
- 25. Let customers take the lead Successful libraries…
- 27. Evangelize reading and learning Successful libraries…
- 29. Rethink the elevator speech Successful libraries…
- 30. Have a clear, shareable vision Successful libraries…
- 33. Avoid “mission dilution” Successful libraries…
- 34. Define their desired outcomes Successful libraries…
- 35. Eliminate frustrating policies Successful libraries…
- 36. Leave the “twiddly bits” alone Successful libraries…
- 37. Focus on relationships Successful libraries…
- 39. Choose their people carefully Successful libraries…
- 47. Let’s continue the conversation… George Needham http://www.georgeneedham.net georgeneedham@yahoo.com