STORM

Disaster Recovery Team TM

Ready for whatever happens ...
TM

to help you make it Like it never even happened.®

You Know SERVPRO® is
The Brand You Rely on
Daily To Get The Job Done ...

“Faster to Any Size Disaster”
With over 1,500 Franchises, you know
SERVPRO® is local to help you fast!

1-800-SERVPRO
ONLY one call to qualified vendors and
the most advanced job file management
and audit technology in the industry.

Restore First
SERVPRO® is an approved IICRC
School, dedicated to training
restoration, rather than replacement
to save you money and time.

Ready for whatever happens.TM

SERVPRO® is The Brand
You Trust ...

After the emotional trauma of a
fire or water emergency, you
like to see a name brand you
know and trust! SERVPRO®

Restore First!
Replace Only When Necessary!
And limit the time your property is
inconvenienced. That’s value!

Regardless of the size of the
disaster, you want results!
Help make it “Like it never even
happened” with SERVPRO®.


But You May Not Know
About SERVPRO’s
Disaster Recovery Team

SERVPRO® has answered your
call for help in storm situations.
We have developed a
specialized storm and large loss
response network to provide the
resources you need.
Management, crews and
equipment to get service to
your
property when others can’t.

Ready for whatever happens
to help make it
“Like it never even happened.”


Storm Response
Hundreds of claims and local vendors
overwhelmed? Call SERVPRO’s
Disaster Recovery Team and we will
provide a dedicated storm team for your
needs. The SERVPRO® Franchise
System has the resources to relocate
trained crews with equipment where you
need it, WHEN you need it.

Large Loss Water Response
SERVPRO® has a Large Loss Team of
specialists ready to respond fast,
24/7/365! Restoration professionals with
the equipment to get the job done.

Large Loss Fire Restoration
Our Large Loss Specialists focus on
restoration first to get your property
back in business fast!


Storm Response
When the storm is a major event, you need more comprehensive
restoration support! SERVPRO® is “Ready for whatever happens.”

Storm Teams
SERVPRO® has mobilization teams across the country to travel as needed to support
large storm events. Need a few hundred of our crews for a month?
Only SERVPRO® can make it happen!


Storm Response
As the storms roll out, SERVPRO® rolls in to help make it
“Like it never even happened.”
• Early warning systems.
Micro Storms • Pre-emptive action plans.
When localized storms overwhelm local restoration • Immediate mobilization.
companies, SERVPRO’s Storm Response helps to • Local management & pricing.
• Dedicated resources available
manage the volume you need served.
at client’s request.


Structural Drying
Time is Money
As a leader in water damage restoration, SERVPRO® knows that fast mitigation is the key
to limiting business interruption. With an unmatched national footprint of over 1,500
Franchises, SERVPRO’s Storm Response can provide trained crews faster to any size
disaster and can be on-site within a few hours to help reduce the future damage that
water can cause. We have the right equipment, procedures and training to help ensure
the structure is dry the first time, saving you time and money.


Structural Drying
Specific tasks to include:
• Containment of damaged area to reduce in-flow of water.
• Shrink wrapping of structures to control inflow of moisture.
• Water Extraction to remove excess water from a structure.
• Moisture Mapping – to determine impacted areas of a structure.
• Selective Demolition to remove wet building materials that cannot be economically dried in place.
• Containment – to assure that potential contaminants do not spread.
• Evaporation Enhancement – to remove moisture content from building materials.
• Dehumidification – to remove excess water vapor from the structures’ environment.
• Temperature Control – to assist in dehumidification and to prevent the onset of mold growth.
• Post Drying Cleaning – to remove any potential contaminants from dried building materials.


Fire Restoration
A Fire Occurs every 18 seconds in the United
States, but only one matters to you.

No Damage Too Big
With experience in mitigating damages ranging from small offices to skyscrapers–
even the Pentagon–SERVPRO® Franchise Professionals can provide quick response
to virtually every situation.


Fire Restoration
• Detailed Cleaning – to remove excess soot or other contaminants from impacted areas through HEPA
Vacuuming and dry sponging.
• Selective Demolition – to remove unsalvageable materials or property.
• Pack Outs – to remove salvageable personal property from the affected area for off site cleaning and storage.
• Air Flow Management – to remove airborne contaminants and soot, and to reduce offensive odors.
• Deodorization – to remove or mask offensive odors and return the affected area to a usable space.

SERVPRO® has the Resources to Fully Manage these Tasks.
Franchise Professionals have access to:
• More than 10,000 trained personnel. • Over 140,000 pieces of restoration equipment. • Over 7,000 vehicles.


Mold Remediation
SERVPRO® Franchise Professionals can help provide a
solution to your property’s mold damage needs.
Should mold be found within the facility, mold removal and
remediation can help eliminate a potentially dangerous situation.
The SERVPRO® Franchise Professional will arrive on-site alert for any visible signs of
mold. Following industry standards for mold remediation, we will work to remove
visible mold and reduce the potential for future mold growth.


Mold Remediation
• Work planning with Industrial Hygienist to develop cost effective removal protocol.
• Containment – to eliminate the potential for cross contamination.
• Air Flow Management – to eliminate the potential for cross contamination and to provide data that will
support the effectiveness of containment (through continuous pressure differential monitoring).
• Selective Demolition – to remove impacted building materials.
• Detailed Cleaning – to remove contamination through HEPA vacuuming, scrubbing and appropriate cleaning.
• Ice or Soda Blasting – to provide for thorough and economical cleaning of building materials when there are
large areas impacted.
• HVAC Cleaning – to remove contamination from these systems.


In the Aftermath of the Disaster
there’s only one objective:
Help make it “Like it never even happened.”
While our competitors finish their work and leave the storm area, SERVPRO ® has
Franchise Professionals that live in the area and are locally available long after
other companies have moved on. We’ll be there to help ensure you feel
“Like it never even happened” ... Customer Service Matters!
Odds are, SERVPRO’s Franchise Professionals live in your town too!


When Disaster Strikes, So Do We!
SERVPRO® has the largest national footprint ... Always!
On site arrival within hours!
This means you get help fast when you call 1-800-SERVPRO.

Commercial Large Loss Program
 Best of our Best, SERVPRO’s Large Loss Response Team recruited to serve your commercial large loss needs.
 Elite group of large loss specialists pre-qualified and strategically positioned throughout the United States
(approx. 110).
 Substantial resources through network of 1,500+ locations nationwide.
 Six and seven figure projects assigned to our Large Loss Response Team members routinely.
 Clients include: Insurance Companies, Manufacturing Facilities, Hospitality Industry, Restaurants, Property
Managers, Universities, Health Care Facilities, Libraries, Churches, Municipalities, Local, State, and
Federal Government.
 Corporate oversight and communication on every large loss file called in through 1-800-SERVPRO.
 Limited Warranty programs available for claims initially referred through 1-800-SERVPRO.
 Business interruption minimized due to our timely response.
 Unit Pricing utilized on routine losses, Time and Material recommended on losses exceeding $100,000.
 24/7/365.
• 1-800-SERVPRO – National Call Center at Corporate Headquarters – Gallatin, TN.
• Immediate Response.
• Every loss supervised by a commercial operations manager.


STORM

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