The document discusses Stephen Covey's 90/10 principle, emphasizing that 10% of life consists of incidents that happen to us, while 90% is determined by our reactions to these incidents. It illustrates this principle through various scenarios, highlighting that negative reactions can lead to a cascade of negative outcomes, while positive reactions can improve situations. The key takeaway is that individuals have control over their responses, which significantly affects their day-to-day experiences.

1. STEPHEN COVEY’S
Principle
90
10

2. Situation..

3. • You are driving a car.
• Someone over takes your car badly.
• Your car was about to hit.
 Give revenge by doing the same
 Call him bad name?
 Stop him and beat him?
 Note his number plate
 Forgive
 Other

4. • You forgot to set alarm?
• You got up late in the morning
• You have to reach in meeting.
• You stuck in traffic jam.
• The meeting is very important
• How would you react?

5. • Do you have any control over the driver
driving the car that over takes?
• Do you have control over Traffic ?
• The answer is NO

6. 10%
of Life is made up of what happens to
you
90%
of life is determined by your reaction
to what has happened to you

7. You have no control over the Incidents
that take place in life
Theplanewill
arrivelate,
throwingyour
scheduleoff
Youcannotstop
adriverfrom
cutting youoff in
traffic
Youcannot
stopthecar
frombreaking
down

8. But you have control over
Your Reactions
to these incidents
You have no control over the Incidents
that take place in life

9. • You are having breakfast with your family
• Your daughter knocks over a cup of coffee on
to your business shirt
10%

10. What happens next is determined by
how you react

11. • You CURSE
• You SCOLD your daughter for knocking the cup over
• Your daughter BREAKSDOWN in tears
• Your CRITICIZE your spouse, Verbal Battle
• You STORM upstairs and change your shirt
• Your daughter has been too busy CRYING to finish
breakfast and get ready for school bus and misses the
bus

12. • Your spouse must leave immediately for work.
You RUSH to the car and drive your daughter
to school
• After 15 min. DELAY and $30 Traffic Fine you
arrive at school
• Your daughter runs inside the building
WITHOUT SAYING GOODBYE

13. And the day keeps getting WORSE

14. • When you arrive at office, you realize you
forgot your briefcase
• At the end of the day, you look forward to
coming home
• You find a small WEDGE in your relationship
with your spouse and daughter

15. Why did you have a BAD DAY?
Was it the Coffee ?
Was it your Daughter ?
Was it the Policeman ?
Was it You ?
It was YOU

16. Your
reactionYou had
NO CONTROL
over the coffee
BUT
inthose5seconds
what causedyourbadday

17. 10%Coffee =
90%Restofthe day=

18. Could have
Here’swhat
&
happened
Should have

19. • Coffee spills on you. Your daughter is about to
cry.
• You gently said, “It’s ok honey, you just need to
be more careful next time”
• Daughter get bus on time, she turns and waves
• You arrive 5 min. early in the office.
• Your boss comments on how good the day you
are having.

20. Awrongreactioncouldresult in
Beingfired

21. Learning from 90/10 Principle
• Forgiveness
• Patience