Achieving Organizational Agility with Scrum@Scale: Value-Driven Culture

1. © 1983-2019 Scrum, Inc. & Scrum@Scale
Scrum@Scale
Achieving Organizational Agility With Scrum@Scale
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Visit us: www.scrumatscale.com

2. © 1983-2019 Scrum, Inc. & Scrum@Scale
Scrum@Scale: Who We Are
• Scrum@Scale LLC is a Joint Venture
50% owned by Scrum Alliance and 50%
owned by Scrum Inc.
• Scrum@Scale Training and Certification
are offered worldwide
• Scrum@Scale Guide, case studies,
webinar recordings at
www.scrumatscale.com
• Overview of Scrum@Scale by Jeff
Sutherland at
www.scrumatscale.com/events
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3. © 1983-2019 Scrum, Inc. & Scrum@Scale
Kim Antelo
Principal Consultant Scrum Inc.
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4. © 1983-2019 Scrum, Inc. & Scrum@Scale
The First Rule of Scaling – Don’t!
• Or rather, don’t until you really need to and already have an
excellent reference implementation (1 or at most a few teams)
• Scrum Guide + patterns + a good dose of common sense!
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The Sc G de
The Definitive Guide to Scrum:
The Rules of the Game
November 2017
Developed and sustained by Scrum creators: Ken Schwaber and Jeff Sutherland
scrumplop.org

5. © 1983-2019 Scrum, Inc. & Scrum@Scale
Why Scrum@Scale?
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6. © 1983-2019 Scrum, Inc. & Scrum@Scale
Why is Change Hard?
• If change is introduced without participation, through command and
control:
• Generates resistance and fear
• Fight or flight dominates
• People are not open to new ideas (simple instead of complex
thinking)

7. © 1983-2019 Scrum, Inc. & Scrum@Scale
― John Seddon (noted British Psychologist)
“Attempting to change an organization’s culture is a folly, it always fails.
Peoples’ behavior (the culture) is a product of the system; when you
change the system peoples’ behavior changes.”
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8. © 1983-2019 Scrum, Inc. & Scrum@Scale
Scrum@Scale Targets Corporate Culture
Structure
System
Culture
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9. © 1983-2019 Scrum, Inc. & Scrum@Scale
“If we could change ourselves, the tendencies in the world
would also change. As a man changes his own nature, so
does the attitude of the world change towards him....
We need not wait to see what others do.”
-Mahatma Ghandi
How can we change our Corporate Culture?
“Be the change you wish to see in the world.”
Change the Structure
Change the System
Change Ourselves
“Tell me how you measure
me and I will tell you how I
will behave.”
- Dr. Eliyahu Goldratt
Metrics
Bonuses
USE
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10. © 1983-2019 Scrum, Inc. & Scrum@Scale

11. © 1983-2019 Scrum, Inc. & Scrum@Scale
Policy Resistance: OODA Loop Systematically Wins
Quickly strike from an unexpected direction
The reactive forces will try to realign
GET INSIDE THEIR DECISION LOOP
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Orient
DecideAct
ObserveAct

12. © 1983-2019 Scrum, Inc. & Scrum@Scale
• Scrum Values anchor our culture
• Empiricism is how we make
changes
üTransparency
üInspect
üAdapt
Value-Driven Culture is Essential
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13. © 1983-2019 Scrum, Inc. & Scrum@Scale
Happiness Metric
Happiness causes better performance
• On a scale of 1 - 5 we rate
• How do you feel about your role?
• How do you feel about your team?
• How do you feel about the company?
• What would make you feel better?
• With data from Happiness Metric, order
individual and company improvements
by value
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14. © 1983-2019 Scrum, Inc. & Scrum@Scale
Diag
QualityTest
PLMFin
Model
PLM
Executive MetaScrum
Directors
Financial
modeling
BillingPLM
Engineering
Test
Sensor
Enablement
WarehouseNew make
Non-
conformance
Quality
Diagnostics
SalesforceFull StackBig Data
Case Study by Kim Antelo
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Quality
TestPLM
SoS
Diag
SoS
Fin
Model
PLM
• Build Knowledge
• Understand interdependencies and re-use
opportunities
• Build network of teams to address a “mission”
• Meet every Monday 8 am-noon
• What did we learn?
• How are we going to address the next most
important thing?

15. © 1983-2019 Scrum, Inc. & Scrum@Scale 19
What small steps can you take?

16. © 1983-2019 Scrum, Inc. & Scrum@Scale
Kim Antelo
Scrum Inc Principal Consultant and Trainer
Scrum@Scale® Trainer of the TtT
Q & A
Contact Kim :
Kim’s public classes on Scruminc.com
Email: kim@scruminc.com
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17. © 1983-2019 Scrum, Inc. & Scrum@Scale
Scrum@Scale Stories
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• JJ Sutherland, CEO of Scrum Inc has compiled a
book of stories (many told by Scrum Inc trainers and
coaches)
• Read more of Kim’s stories
• Available now where books are sold