Energy and Water Reporting Benchmarking, O.Reg 20/17 requires buildings to report on their energy and water consumption. Utility experts share how you can get that informaiton in Toronto and the GTA
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Spring fest 2018 ewrb
1. Energy & Water Reporting and Benchmarking (O.Reg. 20/17)
Are You Ready?
April 5, 2018
2. Presenters
Brian Byrnes
Senior Advisor
Jennifer Grado
Lead, Senior Business Development
Ralph Williams
Manager, Connections & Key Accounts
Vitha Krishnamurthy
Lead, Business Intelligence
Renee Chu
Water Consultant
Helee Lev
Chief Revenue Officer
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14. Energy Water Reporting and Benchmarking
Program: Energy Consumption Report
How Toronto Hydro will Assist with Requests
Springfest
Jennifer Grado, Lead, CDM Business Development
April 5, 2018
15. Toronto Hydro
Energy Consumption Request Process
โข Building owners (or designated representatives) can easily place a
request for their yearly electricity consumption data
โข Toronto Hydro has created a request form to collect information from
the requestor (the property owner or an agent authorized by the
owner)
โข To access information regarding your Energy Consumption:
1) Download request form at torontohydro.com/energyreporting
2) Complete the form & submit to ContactUs@torontohydro.com.
Please include in the subject line: EWRB for Large Buildings
Request Form
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16. Toronto Hydro
Energy Consumption Request Process
Once Toronto Hydro has received your request, we will validate &
process the request. Once completed, a report with the aggregated
consumption data will be emailed to the requestor.
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Building Owners or
3rd
Party Agents
Large Buildings
Year 1 > 250K Sq.ft
Toronto Hydro will
validate and process the request
Download & complete
the Toronto Hydro
Request Form
An Energy Consumption
Report will be generated
and emailed
Email the form to
ContactUs@torontohydro.com
URL: torontohydro.com/
energyreporting
EWRB No.
is required
17. Toronto Hydro
Important Items to Note
Important information you will need to provide on the request
form:
1.EWRB number (provided by the Ministry)
2.Square footage of the building data is being requested for
Important Note about Authorization:
If you are not the building owner and are a 3rd Party representative,
signed authorization from the property/building owner is required. The
Toronto Hydro request form contains an authorization and signature
section for this purpose. Please ensure that this section is completed
and signed.
Questions?
โข View the FAQs at torontohydro.com/energyreporting
โข Additional questions, please contact us at
contactus@torontohydro.com or at (416) 542-8000
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18. Toronto Hydro
Disclaimer
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The information in these materials is based on information currently available to Toronto Hydro Corporation and its affiliates
(together hereinafter referred to as โToronto Hydroโ), and is provided for information purposes only. Toronto Hydro does not
warrant the accuracy, reliability, completeness or timeliness of the information and undertakes no obligation to revise or update
these materials. Toronto Hydro (including its directors, officers, employees, agents and subcontractors) hereby waives any and
all liability for damages of whatever kind and nature which may occur or be suffered as a result of the use of these materials or
reliance on the information therein. These materials may also contain forward-looking information within the meaning of
applicable securities laws in Canada ("Forward-Looking Information"). The purpose of the Forward-Looking Information is to
provide Toronto Hydroโs expectations about future results of operations, performance, business prospects and opportunities and
may not be appropriate for other purposes. All Forward-Looking Information is given pursuant to the "safe harbour" provisions of
applicable Canadian securities legislation. The words "anticipates", "believes", "budgets", "could", "estimates", "expects",
"forecasts", "intends", "may", "might", "plans", "projects", "schedule", "should", "will", "would" and similar expressions are often
intended to identify Forward-Looking Information, although not all Forward-Looking Information contains these identifying words.
The Forward-Looking Information reflects the current beliefs of, and is based on information currently available to, Toronto
Hydroโs management. The Forward-Looking Information in these materials includes, but is not limited to, statements regarding
Toronto Hydroโs future results of operations, performance, business prospects and opportunities. The statements that make up
the Forward-Looking Information are based on assumptions that include, but are not limited to, the future course of the economy
and financial markets, the receipt of applicable regulatory approvals and requested rate orders, the receipt of favourable
judgments, the level of interest rates, Toronto Hydroโs ability to borrow, and the fair market value of Toronto Hydroโs investments.
The Forward-Looking Information is subject to risks, uncertainties and other factors that could cause actual results to differ
materially from historical results or results anticipated by the Forward-Looking Information. The factors which could cause results
or events to differ from current expectations include, but are not limited to, the timing and amount of future cash flows generated
by Toronto Hydro's investments, market liquidity and the quality of the underlying assets and financial instruments, the timing
and extent of changes in prevailing interest rates, inflation levels, legislative, judicial and regulatory developments that could
affect revenues, and the results of borrowing efforts. Toronto Hydro cautions that this list of factors is not exclusive. All Forward-
Looking Information in these materials is qualified in its entirety by the above cautionary statements and, except as required by
law, Toronto Hydro undertakes no obligation to revise or update any Forward-Looking Information as a result of new information,
future events or otherwise after the date hereof.
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21. Enbridge EWRB Compliance plan
Vitha Krishnamurthy
Lead Business Intelligence
Springfest โ April 2018, Toronto
22. Enbridge request process
โข It is an online form
โข The process is designed to be easy for the requestor
โข Enbridge does not require consents from account owners
โข Requestor validation is a simple 3 step validation โaccount
number or meter number for one of the accounts, email
address and legal terms agreement
โข Output format alignment with Portfolio Manager input format
โข Clear instructions and explanations provided in the form
โข Aligned with other utilities
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23. Enbridge request process
โข Processing takes about 4 weeks โ (assuming requestors complete
their tasks and respond to questions on time on time)
โข We do not have building level information captured in our
systems
โข Buildings tend to have multiple street addresses and gas
meters may be associated to the lesser identified street
number
โข Some buildings share the same street address
โข Addresses provided by requestor may not match 100% in
our systems (Example โToronto/ Scarborough, Street name
spelt wrong)
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24. Enbridge request process
โข What is requested of the building owners?
โข Filling information in the form correctly
โข Mandatory fields
โข Requestor and declarant information
โข One account or meter number to validate requestor
โข Declaration and terms and conditions
โข Property information
โข Identity information- address
โข Sq. footage, MPAC code, EWRB number, Year of reporting
โข Validate an account list generated by Enbridge
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25. FREQUENTLY ASKED QUESTIONS
โข What if I do not have access to any of the account
numbers?
โข We take meter numbers.
โข I cannot validate accounts provided by Enbridge.
โข Work with the building owner, review tenant list for the year
of reporting.
โข Can I have aggregated consumption provided for
buildings with less than 250k GFA in 2018?
โข As it is a manual process, our priority is to support buildings
that need to report in 2018. When we have an automated
process in place in 2019, this may be possible. 24
26. FREQUENTLY NOTED ISSUES
โข Incorrect answers to the mandatory fields โ
โข Sq. footage, MPAC code, EWRB number etc.
โข Not responding to clarification questions from Enbridge
โข Not adding multiple addresses correctly in the form
โข Not adding multiple building requests correctly in the
form
โข Building owners engaging consultants without
providing required information
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27. Key information
โข Form link
โข https://www.enbridgegas.com/ewrb
โข Web form completion skype training sessions โ
tentative dates
โข April 16th, April 27th, May 11th
โข To sign up send an email to ewrbadmin@enbridge.com with
subject line TRAINING SIGN UP โ DATE โMM/DD
โข Contact email address for questions and clarifications
โข ewrbadmin@enbridge.com
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28. Closing
โข Thank you attending this session
โข For feedback and questions that cannot be answered
today
โข Email โ vitha.krishnamurthy@enbridge.com
โข Alternatively - ewrbadmin@enbridge.com
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31. What is MyWaterToronto?
๏ง In 2016, City of Toronto launched an online
water use tool
๏ง Customers can track water consumption on
this portal using different time intervals (i.e.
hour, day, week, month, annual)
๏ง Consumption data can be downloaded to fulfill
EWRB reporting requirements
๏ง Also helps identify leaks, water use
habit/patterns and encourages water
conservation
๏ง Linked to utility account lookup to view details
๏ง Approx. 300,000 customers visited the site to date
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How to access this tool?
โข Visit
www.toronto.ca/mywatertoront
o
โข Obtain a copy of the buildingโs
water bill โ log-in information
are available on water bill
(except most recent payment
method)
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38. CITY OF TORONTO AND EWRB
โข THE CITY CONTINUES TO WORK ALONGSIDE THE
MINISTRY OF ENERGY IN EWRB IMPLEMENTATION
AND PROVIDE SUPPORT TO TORONTO BUILDINGS
IN HELPING COMPLY WITH THE REGULATION.
โข VISIT TORONTO.CA/EWRB AND SUBSCRIBE TO
EWRB E-UPDATES.
โข CONTACT INFORMATION IS ALSO AVAILABLE FOR
GENERAL SUPPORT REQUESTS INCLUDING
QUESTIONS WHETHER AND WHEN YOU NEED TO
COMPLY, OBTAINING UTILITY DATA, NAVIGATING
THROUGH PORTFOLIO MANAGER, AND OTHER
INQUIRIES PERTAINING TO THE REPORTING
REQUIREMENTS.
โข TRAINING SESSIONS, ONE-ON-ONE SUPPORT AND
OTHER RESOURCES ARE ALSO PLANNED AHEAD.
Contact Information
Munim Ahmer
Energy Consultant
Environment & Energy
Division
416-392-1127
Munim.Ahmer@toronto.c
a
Toronto Water Customer
and Technical Support
Unit
Call 311
mywatertoronto@toronto
.ca
One of the problems with energy efficiency is that it is invisible to the marketplace, it's hard to look at 2 building side by side and decide which building is more energy efficient.
Yet, this information is important for people who want to lease, buy, manage or invest in these properties.
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We are used to seeing energy star labels on appliances, Energy star scores and certifications are available for buildings but there is no outward labeling and it is often hard for consumers to find that information.
Energy and water benchmarking compliance policies are aiming to overcome this market barrier.
Building owners are required to report on their annual energy consumption.
That information then goes to the province to use that for programs geared towards the building owners and private sector, to stimulate investment in buildings and help service providers and product providers expand their businesses by serving the energy efficiency needs.
The information is made available to the marketplace so that all stakeholders can see how energy efficient a building is
That generates demand for efficiency and drives the market
A growing trend
Especially in larger cities โ benchmarking compliance regulations are becoming increasingly popular.
They are also inevitable - almost all large cities have aggressive climates and energy savings goals , commercial buildings and multifamilies are responsible for a large percentage of emissions.
More than 10% of all US commercial and multifamily buildings are now covered by benchmarking laws and more cities and local jurisdictions join every year.
For example โ New York City buildings have been required to comply since 2010.
The results:
Large New York city buildings continue to cut their emissions between 2010 and 2015, 4229 regularly benchmarked buildings cut their energy use by more than 10% and their total greenhouse gas emissions by almost 14%.
12 months of data:
This data can be found on your buildingโs utility bills. Depending on your provider, this might require you to review each individual bill for the previous year and pull the data from those bills. Note that the requirement is 12 consecutive calendar months of data, so unless your bills begin and end on the first and last day of the month exactly, you will actually need 13 billsโ worth of data. For example, to comply with a requirement to submit 2015 data, with bills that begin and end on the 15th, you will need the 13 bills that cover 12/15/2014 โ 1/15/2016.
Basic building:
This information includes square footage, occupancy, use type, number of computers and number of weekly operating hours. At first glance, this data seems relatively easy to collect, but that isnโt always the case. For example, one common question that both building owners and the cities enforcing the benchmarking and transparency laws need to consider is what counts towards the square footage of a building? Is parking included? How about any other outdoor space? Leaving those types of questions unanswered can lead to inconsistent and inaccurate reporting, making it essential to ensure alignment of your data with Portfolio Manager requirements.
Local requirements:
Benchmarking and transparency laws differ from one city to the next. While all cities typically require building owners to report on at least 12 months of energy consumption data and basic building characteristic information, many require other data beyond that. Many cities are currently adding water consumption (including water use and water intensity) to the list. Another up-and-coming area of focus is waste data, particularly waste disposal by volume.
The first two methods typically require some data manipulation once you collect the information from your utility bills and other parties in order to get it into the proper format for submission to Portfolio Manager. Additionally, since these methods are more manual, itโs important to watch out for basic transcription errors (e.g. incorrectly reading data off of your utility bill, making typos, misinterpreting units) along the way.
According to representatives from both IMT and the EPA, the third method โ using a third-party provider โ is the most common approach.7 In fact, the EPA found that more than 200,000 buildings, which totaled a little more than 50%, have used web services via a third-party provider to submit their benchmarking data as of 2015.8 This is the recommended approach if your building portfolio includes 100 buildings or more given the sheer volume of data in play. However, even when you do work with a third-party provider that ultimately enters the data into Portfolio Manager on your behalf, you still need to determine how you will provide them with access to the necessary data, particularly your utility bills.
As is the case with any process, complying with the building energy benchmarking and transparency laws is not without its challenges โ even with the best training resources at your disposal. Some of the most common challenges building owners face when collecting and submitting data for the benchmarking process include:
Gathering building characteristic data: The larger your building (and your building portfolio), the more difficult it becomes to gather characteristic data, such as the number of computers in use.
Gaining access to data: Many building owners have difficulty gaining access to all of the data they need, especially if it means gathering utility data from multiple tenants. Urban environments where building data is typically managed at the tenant level, and not by the building owner, are especially prone to this challenge. In general, the amount of information you need to collect and the number of people from whom you need to collect it is quite significant. The more buildings you have in your portfolio, the more complicated this collection becomes.
Entering data accurately: Entering data accurately is critical because every number you enter impacts your energy use intensity (EUI) and ENERGY STAR score. However, many building owners donโt fully understand how Portfolio Manager works or the context of the data they need to enter, which can lead to errors that have a much larger impact than they often realize. For example, adding an extra zero, mixing up the building or occupancy type, or simply misreading a utility bill can cause massive EUI inaccuracies and harm your ENERGY STAR score. Even if you do have a strong grasp on this impact, manual data entry requirements often lead to inadvertent errors.
Understanding utility bill data: In order to collect the appropriate energy consumption data, you need to understand the data on your utility bill and the different formats in which this data might be displayed. This understanding is also important in terms of making sure you use the proper units when submitting your data to Portfolio Manager.
Aggregating data from meters: The more meters a building has, the more difficult reporting can become. One challenge that having multiple meters creates is that it increases the chances that youโll double-report on data that can ultimately hurt your score (e.g. reporting on both a meter and its sub-meter can make energy consumption seem higher than it actually is). Many building owners also struggle to standardize data from multiple meters when those meters are from different building periods and read information slightly differently from one another.
As is the case with any process, complying with the building energy benchmarking and transparency laws is not without its challenges โ even with the best training resources at your disposal. Some of the most common challenges building owners face when collecting and submitting data for the benchmarking process include:
Gathering building characteristic data:
The larger your building (and your building portfolio), the more difficult it becomes to gather characteristic data, such as the number of computers in use.
Gaining access to data:
Many building owners have difficulty gaining access to all of the data they need, especially if it means gathering utility data from multiple tenants. Urban environments where building data is typically managed at the tenant level, and not by the building owner, are especially prone to this challenge. In general, the amount of information you need to collect and the number of people from whom you need to collect it is quite significant. The more buildings you have in your portfolio, the more complicated this collection becomes.
Entering data accurately: Entering data accurately is critical because every number you enter impacts your energy use intensity (EUI) and ENERGY STAR score. However, many building owners donโt fully understand how Portfolio Manager works or the context of the data they need to enter, which can lead to errors that have a much larger impact than they often realize. For example, adding an extra zero, mixing up the building or occupancy type, or simply misreading a utility bill can cause massive EUI inaccuracies and harm your ENERGY STAR score. Even if you do have a strong grasp on this impact, manual data entry requirements often lead to inadvertent errors.
Understanding utility bill data: In order to collect the appropriate energy consumption data, you need to understand the data on your utility bill and the different formats in which this data might be displayed. This understanding is also important in terms of making sure you use the proper units when submitting your data to Portfolio Manager.
Aggregating data from meters: The more meters a building has, the more difficult reporting can become. One challenge that having multiple meters creates is that it increases the chances that youโll double-report on data that can ultimately hurt your score (e.g. reporting on both a meter and its sub-meter can make energy consumption seem higher than it actually is). Many building owners also struggle to standardize data from multiple meters when those meters are from different building periods and read information slightly differently from one another.
GOBY
Make the business case for sustainability initiatives with Goby's sustainability reporting solutions
Our cloud-based platform seamlessly aggregates building and portfolio data to streamline benchmarking and certifications across your portfolio. Our market-leading team of sustainability consultants help improve your results as you grow.
With sustainability reporting powered by Goby you can
Increase overall asset value and improve investor perception
Ensure all reporting requirements are met
Establish market leadership and benchmark against peers
Reduce time spent capturing, analyzing, and reporting sustainability data
Track year-to-year portfolio improvement and performance
At Goby, thatโs our passion. Our expertise. Our power to make a difference.
We provide a third-party layer of transparency to give your portfolio far
more visibility with every aspect of ESG execution, where you never had
asset management go before. But thereโs more: We also leverage our
data-driven tools to land you a step ahead in managing things right.
Although compliance with the building energy benchmarking and transparency laws isnโt optional, doing the bare minimum and only complying to avoid fines may cause you to miss out on countless opportunities to reap the benefits that benchmarking can offer.
Therefore, you should look at the benchmarking process as a means to an end, with the end being a reduction in energy consumption that can lead to several financial and environmental benefits.
Compliance is Only the Beginning: Three Additional Uses for Portfolio Manager Data
So once youโve benchmarked your data and satisfied the compliance requirements, how can you take advantage of all that work?
There are several possibilities, but the following are three great places to start in making your benchmarking data actionable.
Identify opportunities: One of the best ways to start tapping into the insight provided by your benchmarking data and the tools that Portfolio Manager provides is to identify and prioritize opportunities to cut wasted energy. For example, you can use the Planning and Goals tabs in Portfolio Manager to set goals for improvement for one building or your entire portfolio of buildings based either on improving by a specific percentage over a baseline or attaining a specific ENERGY STAR score. Once you set a goal, Portfolio Manager will regularly communicate your progress towards reaching it. Additionally, evaluating your own benchmarking data as well as that from other buildings can go a long way towards helping you reach that goal. This evaluation should make it easy to identify areas where you have the most energy waste to cut and help you understand what similar buildings have done to reduce their waste. Having this insight is so important to identifying areas for improvement that IMT reports that more than 70% of facility managers use benchmarking information to guide energy efficiency upgrade plans and 67% use it to help justify energy efficiency improvements.9
Measure efficiency over time Portfolio Manager also offers a powerful solution to measure your energy and financial savings over time by allowing you to set baselines for individual buildings or a group of buildings.
To start, you simply indicate the building(s) on which you want to focus, and Portfolio Manager will use the data you already input as part of the benchmarking process to calculate your baseline energy performance and cost. You can measure differences over time in comparison to your baseline to get a basic picture of your savings (both energy and financial).
You can also take this measurement a step further by evaluating changes in your consumption in light of improvement efforts you undertake. To do so, you can use Portfolio Managerโs energy projects table tool in the Goals tab to note specific improvement projects that youโve taken on as well as the expected savings and the investments put into those projects. You can then use the custom reporting feature in Portfolio Manager to evaluate your investments in energy improvement projects next to your financial improvements in energy spending and even compare those metrics to your baseline or a baseline for the median building in Portfolio Manager. That comparison will reveal the financial value as well as the savings and cost intensity in which your efficiency measures have resulted.
3. Low operating costs โ increased property value
Finally, having an energy efficient building can go a long way in the real estate market. Itโs no secret that energy efficiency leads to lower operating costs, but we often fail to realize how strong this relationship really is. To gain a better understanding, we need to look no further than New York City, where buildings that benchmarked their energy consumption realized 5.7% in energy savings from 2010 through 2013, which equated to a total savings of $267,492,147.10
In turn, these lower operating costs in conjunction with the high value that our society places on energy efficiency can increase the value of properties. For instance, a 2009 study found that ENERGY STAR-labeled buildings sold for 16% more than identical unlabeled buildings.11 According to IMT, this increased value stems in large part from the fact that โbenchmarking and transparency allows prospective buyers and tenants to see how well a building performs and take the true value of energy efficient buildings into account in their decision-making processes.โ12
This increased property value can ultimately result in improved real estate transactions. The reason is that beyond the direct financial benefits that lower utility bills for building owners and tenants alike, this energy efficiency also leads to several indirect benefits for building owners. IMT reports
Marc Realty is a full-service commercial real estate company that prides itself on owning, managing and leasing the best-located office buildings in the Chicago metropolitan area.
Founded in 1976 the company leases and manages a portfolio of over 40 office properties, primarily in Chicago and its suburbs.
โPrior to benchmarking, Marc Realty had been implementing energy efficiency measures, such as LED lighting retrofits, but did not have a tool to accurately measure and capture the savings and results. After working with a service provider to complete energy benchmarking, the building management team was able to gain visibility into the impact of their efforts and receive recognition.โ
โBefore Goby, Marc Realty had been implementing energy efficiency measures but had limited visibility into portfolio-wide performance and results. โจ
Today, Goby saves our property management teams hours of manual work. Our executives have full transparency into our performance and are able to identify new opportunities for energy efficiencies and cost reductions. Our energy strategy developed with Goby will save our portfolio over $1 million in utility expensesโ
Jim Sadowski, Director of Operations
Marc Realty
Prior to benchmarking, Marc Realty had been implementing energy efficiency measures, such as LED lighting retrofits, but did not have a tool to track
