Aligning customer support and success: A workshopPaul Reeves
This workshop contains instructions and notes to help Customer Support and Customer Success leaders to educate, onboard, and align teams and colleagues. You can do all of the workshop in a 90-minute session, or do portions of it as part of your ongoing team meetings. The workshop helps teams in support and success to both understand their own domains deeply, and understand and appreciate a complementary function. Executives can use key slides to educate peers on key distinctions between the support and success teams. HR can use it for career pathing discussions.
The document outlines the timeline and key events for the Rosetta mission to comet 67P/Churyumov–Gerasimenko in late 2014 and early 2015. In October 2014, the spacecraft will observe the comet from a distance of 10km and select a landing site. In November, it will land on the comet and send back high resolution images and panoramic photos from the surface. It will then escort the comet as it approaches the Sun in August 2015, studying it from close proximity.
This document provides 4 steps to add a gadget to a blog: 1) Open the blog, 2) Click Design, 3) Click Add a Gadget and choose a useful one, 4) Give the gadget a title and click Save.
Prosperity in a Changing World – Structural change and economic growthI W
This document summarizes a policy paper from the Cologne Institute for Economic Research on structural change and economic growth. The paper argues that there is no single superior economic model and different models can successfully deal with structural change. While service sectors have grown in most advanced economies, the level of development and impact of structural change varies significantly between countries. The paper finds no clear relationship between the size of a country's service sector or speed of structural change and its economic prosperity as measured by income, unemployment, and investment. Economic success depends more on how well a country supports key drivers of change like globalization, innovation, and knowledge through flexible markets and value chains.
This document discusses different musical artists that the author listens to. They have been listening to El Canto Del Loco for several years and enjoy their good music. They have listened to Sfdk for 2 years and really like their upbeat rhythms. While they do not personally like Ana Torroja, they have to listen to her music because their mother enjoys it.
30 Skills to Master to Become a Senior Software EngineerSean Coates
The document discusses 30 skills that software engineers should master to become senior engineers, including skills with programming languages like PHP, databases, SQL, HTML, CSS, JavaScript frameworks, build tools like Gulp, version control with Git, server-side frameworks like Laravel, object-relational mappers, and using database seeding and migrations. It emphasizes the importance of being well-rounded and having experience with both front-end and back-end technologies as well as tools that improve productivity and maintainability. Mastering these skills can lead to higher salaries, more leadership opportunities, and building more robust applications.
Aligning customer support and success: A workshopPaul Reeves
This workshop contains instructions and notes to help Customer Support and Customer Success leaders to educate, onboard, and align teams and colleagues. You can do all of the workshop in a 90-minute session, or do portions of it as part of your ongoing team meetings. The workshop helps teams in support and success to both understand their own domains deeply, and understand and appreciate a complementary function. Executives can use key slides to educate peers on key distinctions between the support and success teams. HR can use it for career pathing discussions.
The document outlines the timeline and key events for the Rosetta mission to comet 67P/Churyumov–Gerasimenko in late 2014 and early 2015. In October 2014, the spacecraft will observe the comet from a distance of 10km and select a landing site. In November, it will land on the comet and send back high resolution images and panoramic photos from the surface. It will then escort the comet as it approaches the Sun in August 2015, studying it from close proximity.
This document provides 4 steps to add a gadget to a blog: 1) Open the blog, 2) Click Design, 3) Click Add a Gadget and choose a useful one, 4) Give the gadget a title and click Save.
Prosperity in a Changing World – Structural change and economic growthI W
This document summarizes a policy paper from the Cologne Institute for Economic Research on structural change and economic growth. The paper argues that there is no single superior economic model and different models can successfully deal with structural change. While service sectors have grown in most advanced economies, the level of development and impact of structural change varies significantly between countries. The paper finds no clear relationship between the size of a country's service sector or speed of structural change and its economic prosperity as measured by income, unemployment, and investment. Economic success depends more on how well a country supports key drivers of change like globalization, innovation, and knowledge through flexible markets and value chains.
This document discusses different musical artists that the author listens to. They have been listening to El Canto Del Loco for several years and enjoy their good music. They have listened to Sfdk for 2 years and really like their upbeat rhythms. While they do not personally like Ana Torroja, they have to listen to her music because their mother enjoys it.
30 Skills to Master to Become a Senior Software EngineerSean Coates
The document discusses 30 skills that software engineers should master to become senior engineers, including skills with programming languages like PHP, databases, SQL, HTML, CSS, JavaScript frameworks, build tools like Gulp, version control with Git, server-side frameworks like Laravel, object-relational mappers, and using database seeding and migrations. It emphasizes the importance of being well-rounded and having experience with both front-end and back-end technologies as well as tools that improve productivity and maintainability. Mastering these skills can lead to higher salaries, more leadership opportunities, and building more robust applications.
El documento habla sobre los canales de distribución. Explica que la distribución es la función comercial de poner los productos al alcance del mercado mediante canales de distribución. Estos canales incluyen la venta directa, venta a través de mayoristas, venta a través de detallistas, venta al comisionista y medios de comunicación. También describe las estrategias de canales de distribución que una empresa puede adoptar dependiendo de factores como las características del producto y el mercado.
The document discusses word-of-mouth (WOM) marketing and how it is an important influencer in purchase decisions. It emphasizes that marketers should focus on creating remarkable customer experiences and empowering customers to spread honest communications about brands through various WOM marketing strategies like buzz marketing, viral marketing, and influencer marketing. Great WOM marketing involves engaging customers in conversations rather than one-way communications from brands.
This document reviews 3 CDs, finding Lady Gaga's "The Fame" enjoyable for its rhythmic songs and strong vocals. Pignoise's "Cuestion de gustos" was liked for most but not all songs. Maná's "Arde el cielo" was disliked for boring songs.
The document discusses deploying applications to Microsoft Azure. It provides an overview of Azure, describing it as a cloud solution that allows hosting websites, APIs, and processing data/video. Azure provides platforms as a service (PaaS), software as a service (SaaS), and infrastructure as a service (IaaS). It scales based on demand and supports applications through services like virtual machines, databases, storage, and big data tools. The document demonstrates setting up applications in Azure and discusses how it can help with challenges like performance issues or limited budgets. It provides an overview of open source support on Azure platforms like web apps, virtual machines, storage, and analytics tools.
Techint was founded in 1945 as an international engineering and construction corporation by Agostino Rocca, an Italian entrepreneur instrumental in developing the steel industry. The company began providing engineering services in Europe and Latin America and constructed major infrastructure projects like pipelines and steel plants. Techint has since expanded to include various subsidiaries operating across different industries, with over 59,000 employees and annual revenues of over $25.4 billion.
Cyber-Age Genealogy discusses how genealogy research has changed in the digital age. It provides an overview of commercial databases, free genealogy websites, genealogy blogs and social media, digitized books and records, and mobile apps for genealogy research. Key topics covered include defining genealogy terms, sampling the best free online resources like FamilySearch and Cyndi's List, using social networks like Facebook and Twitter, and keeping up with current trends in digital genealogy publishing and mobile access.
GAGAN is India's Satellite-Based Augmentation System (SBAS) that improves the accuracy and integrity of GPS signals for civil aviation in India and surrounding areas. It consists of a network of Indian Navigation Reference Stations, two Indian Master Control Centers, and three Indian Navigation Land Uplink Stations. The stations monitor GPS and geostationary satellite signals, calculate corrections, and transmit the corrections to planes to improve positioning accuracy to within 0.1 nautical miles for non-precision approaches and 1.0 meters for precision approaches. When completed, GAGAN will provide reliable navigation for aviation and benefits like increased safety, reduced delays, and greater airspace capacity over India.
Abhinav Sharma is a network engineer with over 1 year of experience in Cisco Tac. He has in-depth knowledge of Cisco products and technologies for implementation and support. He has experience with layer 3 routing, layer 2 switching, and troubleshooting IP protocols. He is CCNA certified and recently cleared the CCNP-Route exam while preparing for the CCNP-Switch exam. He has worked on escalated cases and provided 24/7 support while dealing with enterprise customers. He has experience with network management, routing protocols, LAN and WAN technologies, and infrastructure services. He was named best employee of the month for 3 consecutive months at his previous employer Aricent-Cisco Tac.
The Lockheed Martin F-22 Raptor is a single-seat stealth fighter jet developed for the US Air Force. It was designed primarily for air superiority but can also perform ground attack, electronic warfare, and intelligence roles. The F-22 has an all-digital glass cockpit and was engineered for very low visibility to radar through its airframe design and use of radar-absorbing materials. It carries advanced avionics like radar warning receivers, infrared sensors, and the highly complex AN/APG-77 active electronically scanned array radar.
This document repeats the phrase "Shiny metallic zentai" five times without providing any other context or details. It focuses solely on repeating that single phrase throughout.
This document discusses Zentai, which is a full body spandex suit that covers the entire body. The document focuses on wearing Zentai at home for fun and relaxation. It suggests that donning a Zentai suit can help relieve stress and allow one's imagination to run wild in a playful way when worn within the privacy of one's own home.
This document repeats the name "Mr zentai" five times without providing any other details. It does not have enough contextual information to create a meaningful multi-sentence summary.
This document is a simple repeated listing of the phrase "Fashion zentai show" along with the URL http://www.bonhoo.com. It appears to be advertising or promoting a fashion show related to zentai costumes, hosted on the website bonhoo.com.
This document repeatedly mentions a Spiderman cow and includes the URL http://www.bonhoo.com on each line. It provides limited meaningful information beyond noting the repeated reference to a Spiderman cow character and shared URL across the brief text.
This document discusses a super dog and includes links to three websites about super dogs or costumes. It repeats the phrase "Super dog" and includes two links to bonhoo.com and one each to zentaiway.com and zentaizone.com.
Our red lycra zentai suit is a full body suit made of stretchy lycra fabric. It covers the entire body including the face with only cutouts for the eyes, nose, and mouth. Customers enjoy our zentai suit for cosplay, dance, exercise or just having fun being fully covered from head to toe in a skin tight red suit.
El documento habla sobre los canales de distribución. Explica que la distribución es la función comercial de poner los productos al alcance del mercado mediante canales de distribución. Estos canales incluyen la venta directa, venta a través de mayoristas, venta a través de detallistas, venta al comisionista y medios de comunicación. También describe las estrategias de canales de distribución que una empresa puede adoptar dependiendo de factores como las características del producto y el mercado.
The document discusses word-of-mouth (WOM) marketing and how it is an important influencer in purchase decisions. It emphasizes that marketers should focus on creating remarkable customer experiences and empowering customers to spread honest communications about brands through various WOM marketing strategies like buzz marketing, viral marketing, and influencer marketing. Great WOM marketing involves engaging customers in conversations rather than one-way communications from brands.
This document reviews 3 CDs, finding Lady Gaga's "The Fame" enjoyable for its rhythmic songs and strong vocals. Pignoise's "Cuestion de gustos" was liked for most but not all songs. Maná's "Arde el cielo" was disliked for boring songs.
The document discusses deploying applications to Microsoft Azure. It provides an overview of Azure, describing it as a cloud solution that allows hosting websites, APIs, and processing data/video. Azure provides platforms as a service (PaaS), software as a service (SaaS), and infrastructure as a service (IaaS). It scales based on demand and supports applications through services like virtual machines, databases, storage, and big data tools. The document demonstrates setting up applications in Azure and discusses how it can help with challenges like performance issues or limited budgets. It provides an overview of open source support on Azure platforms like web apps, virtual machines, storage, and analytics tools.
Techint was founded in 1945 as an international engineering and construction corporation by Agostino Rocca, an Italian entrepreneur instrumental in developing the steel industry. The company began providing engineering services in Europe and Latin America and constructed major infrastructure projects like pipelines and steel plants. Techint has since expanded to include various subsidiaries operating across different industries, with over 59,000 employees and annual revenues of over $25.4 billion.
Cyber-Age Genealogy discusses how genealogy research has changed in the digital age. It provides an overview of commercial databases, free genealogy websites, genealogy blogs and social media, digitized books and records, and mobile apps for genealogy research. Key topics covered include defining genealogy terms, sampling the best free online resources like FamilySearch and Cyndi's List, using social networks like Facebook and Twitter, and keeping up with current trends in digital genealogy publishing and mobile access.
GAGAN is India's Satellite-Based Augmentation System (SBAS) that improves the accuracy and integrity of GPS signals for civil aviation in India and surrounding areas. It consists of a network of Indian Navigation Reference Stations, two Indian Master Control Centers, and three Indian Navigation Land Uplink Stations. The stations monitor GPS and geostationary satellite signals, calculate corrections, and transmit the corrections to planes to improve positioning accuracy to within 0.1 nautical miles for non-precision approaches and 1.0 meters for precision approaches. When completed, GAGAN will provide reliable navigation for aviation and benefits like increased safety, reduced delays, and greater airspace capacity over India.
Abhinav Sharma is a network engineer with over 1 year of experience in Cisco Tac. He has in-depth knowledge of Cisco products and technologies for implementation and support. He has experience with layer 3 routing, layer 2 switching, and troubleshooting IP protocols. He is CCNA certified and recently cleared the CCNP-Route exam while preparing for the CCNP-Switch exam. He has worked on escalated cases and provided 24/7 support while dealing with enterprise customers. He has experience with network management, routing protocols, LAN and WAN technologies, and infrastructure services. He was named best employee of the month for 3 consecutive months at his previous employer Aricent-Cisco Tac.
The Lockheed Martin F-22 Raptor is a single-seat stealth fighter jet developed for the US Air Force. It was designed primarily for air superiority but can also perform ground attack, electronic warfare, and intelligence roles. The F-22 has an all-digital glass cockpit and was engineered for very low visibility to radar through its airframe design and use of radar-absorbing materials. It carries advanced avionics like radar warning receivers, infrared sensors, and the highly complex AN/APG-77 active electronically scanned array radar.
This document repeats the phrase "Shiny metallic zentai" five times without providing any other context or details. It focuses solely on repeating that single phrase throughout.
This document discusses Zentai, which is a full body spandex suit that covers the entire body. The document focuses on wearing Zentai at home for fun and relaxation. It suggests that donning a Zentai suit can help relieve stress and allow one's imagination to run wild in a playful way when worn within the privacy of one's own home.
This document repeats the name "Mr zentai" five times without providing any other details. It does not have enough contextual information to create a meaningful multi-sentence summary.
This document is a simple repeated listing of the phrase "Fashion zentai show" along with the URL http://www.bonhoo.com. It appears to be advertising or promoting a fashion show related to zentai costumes, hosted on the website bonhoo.com.
This document repeatedly mentions a Spiderman cow and includes the URL http://www.bonhoo.com on each line. It provides limited meaningful information beyond noting the repeated reference to a Spiderman cow character and shared URL across the brief text.
This document discusses a super dog and includes links to three websites about super dogs or costumes. It repeats the phrase "Super dog" and includes two links to bonhoo.com and one each to zentaiway.com and zentaizone.com.
Our red lycra zentai suit is a full body suit made of stretchy lycra fabric. It covers the entire body including the face with only cutouts for the eyes, nose, and mouth. Customers enjoy our zentai suit for cosplay, dance, exercise or just having fun being fully covered from head to toe in a skin tight red suit.