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Spayz
Leading the way for offline to online
© Astronaut 2013
© Astronaut 2012
Spayz introduction
© Astronaut 2013
Offline situation Social media
The challenge
Even though social media has made a strong
impact on corporate communication, offline
situations are still not able to use the
advantages of the new medium.
For many industries this starts to become an
issue, as the gap between ‘old’ and ‘new’
ways of communication get more obvious.
So far there has been no satisfying solution
on the market to address this issue, although
big industries, like the event marketing or
retail industry, are effected.
© Astronaut 2012
Spayz introduction
© Astronaut 2013
Examples of offline situations
Industry event
Every year millions of events
are held worldwide, creating
one of the biggest marketing
industry fields.
Trade shows
Congress
Industry events
Conferences
Retail and brands
Online sales are cutting into a
traditional industry, creating
a need for the traditional way
of sales to react quickly.
Shopping centres
Road shows
Brand events
High traffic events
High traffic events bring for a
couple of hours the biggest
audiences together, creating
huge possibilities to build
social connections.
Festivals
Big public events
Concerts
Special areas
Many offline situations need
special social integration
solutions, but most have not
found the right way yet.
Airports
Sport events
© Astronaut 2012
Spayz introduction
© Astronaut 2013
Offline situation Social media
The solution
Spayz integrates offline audiences to
social media.
Spayz is a backend, social data
management platform which has been
developed by a team of offline marketing
and digital media experts.
© Astronaut 2012
Spayz introduction
© Astronaut 2013
Backend
Data management
Social media integration
Front end control
User integration
Flexible applications
Creating exposure
How it works
When users are in a offline
situation they can
communicate with the brand
or the organisation via their
mobile or fixed installed
devices.
The front end communicates
with the audience and the
Spayz Backend console
manages the conversations
and user data.
Frontend
Guide Monitor Contact Sell
© Astronaut 2012
Spayz introduction
© Astronaut 2013
Spayz’s main features
Guide people through offline
situations by connecting via
their mobile phones.
See what people are saying
about your event while they
are on location.
Get in contact with your
visitors and engage in
conversations.
People are the most likely to
buy online when they can see
the product in real.
© Astronaut 2012
Spayz introduction
© Astronaut 2013
Clients
Spayz has gained the trust from many international brands.
© Astronaut 2012
Spayz introduction
© Astronaut 2013
Audience management
- Logged in customer list with demographic data from
social media accounts
- Registering customer’s sentiment
- Publishing content to customers Weibo feeds to all
customers or by using filters, i.e. product, customer
living area, opinion leading power, sentiment etc.
- Monitoring customers social comments, can be
filtered by keywords
- Spreading customer comments in the social sphere
- Publishing content (from customers or through
backend input) on different devices
- Building comprehensive customer database
- Live event statistics
Spayz features
The Spayz console.
Front end
management
Message
board
Audience
management
© Astronaut 2012
Spayz introduction
© Astronaut 2013
Identify opinion leaders in
the crowd
Spayz features a powerful opinion
leader function to find the people in
the audience who matter most.
Spayz features
The opinion leader panel.
© Astronaut 2012
Spayz introduction
© Astronaut 2013
Front end management
- Advanced publishing functions which can filter and
publish messages to external screens by selecting,
looping, sorting and answering to messages sent by
the audience
- Publishing messages and content to mobile phones
before and while people are at the event
Spayz features
Animated message screen (top) and mobile
communication platform for people at events.
Check in iPad front
end solution.
© Astronaut 2012
Spayz introduction
© Astronaut 2013
Spayz features
Real time data
Spayz boosts realtime event statistics
which show audience flow and social
media spread from the event.
© Astronaut 2012© Astronaut 2013
Cases
© Astronaut 2012
Cases
© Astronaut 2013
Galaxy Soho Opening
© Astronaut 2012
Cases
© Astronaut 2013
Galaxy Soho Opening
12.000 people logged prior to event in and 20.000 people showed up. Messages
have been monitored at the event (above) and live broadcasted.
© Astronaut 2012
Cases
© Astronaut 2013
Swiss Ski Event
© Astronaut 2012
Cases
© Astronaut 2013
Swiss Ski event
Participant management on ski event
in Beijing.
© Astronaut 2012
Cases
© Astronaut 2013
Swiss Ski event
Visitors logged in via a QR code at the event and
got guided through the event.
After event report showed visitors demographics.
Station 1 Station 2 Station 3Check in
© Astronaut 2012
Cases
© Astronaut 2013
Swiss Ski event
© Astronaut 2012
Cases
© Astronaut 2013
Zhongqidongli
© Astronaut 2012
Cases
© Astronaut 2013
Zhongqidongli
Event management and user integration on 600 people
company event. Visitors registered upfront, got checked in on
arrival and formed an event internal community.
Check in
Hi
© Astronaut 2012
Cases
© Astronaut 2013
Zhongqidongli
© Astronaut 2012
Cases
© Astronaut 2013
Zhongqidongli
Visitors chatted with each other, could find new people and got
event updates. Employees of the company who were not at the
event could follow the event and comment.
© Astronaut 2012
Cases
© Astronaut 2013
Zhongqidongli
Animated message wall showed
what people at the event thought.
© Astronaut 2012
Cases
© Astronaut 2013
Porsche Panamera launch
© Astronaut 2012
Cases
© Astronaut 2013
Porsche Panamera launch
By using pop up messages visitors were guided through the
event (third from left). Through an event internal chat room
users shared messages and pictures.
© Astronaut 2012
Cases
© Astronaut 2013
Porsche Panamera launch
Spayz linked registration process, the mobile app and on site
iPads to the users social media landscape.
© Astronaut 2012
Cases
© Astronaut 2013
VW Shanghai Auto 2013
© Astronaut 2012
Cases
© Astronaut 2013
VW Shanghai Auto 2013
© Astronaut 2012
Cases
© Astronaut 2013
VW Shanghai Auto 2013
Visitor activity to get visitors to
comment on car models. Through every
models QR code visitors could use their
own mobile devices to contribute.
Important demographic visitor data has
been drawn through Spayz.
!
© Astronaut 2012
Cases
© Astronaut 2013
VW Shanghai Auto 2013
© Astronaut 2012
Cases
© Astronaut 2013
VW Shanghai Auto 2013
Through social integration a reach
of 19 Million impressions has been
achieved.
© Astronaut 2012
Cases
© Astronaut 2013
VW Shanghai Auto 2013
A clear user activity report showed
the users preferences.
太空⼈人 Astronaut
Huasheng International Building
No.12 Chaowai Yabao Rd.
Office 1202B
Chaoyang District
Beijing 100020
China
北京市朝阳区建国⻔门朝外雅宝路12号
华声国际⼤大厦1202B
Tel +86 (0) 10 5287 9886
info@astronautchina.com
© Astronaut 2013
Thank you!

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An introduction to Spayz

  • 1. Spayz Leading the way for offline to online © Astronaut 2013
  • 2. © Astronaut 2012 Spayz introduction © Astronaut 2013 Offline situation Social media The challenge Even though social media has made a strong impact on corporate communication, offline situations are still not able to use the advantages of the new medium. For many industries this starts to become an issue, as the gap between ‘old’ and ‘new’ ways of communication get more obvious. So far there has been no satisfying solution on the market to address this issue, although big industries, like the event marketing or retail industry, are effected.
  • 3. © Astronaut 2012 Spayz introduction © Astronaut 2013 Examples of offline situations Industry event Every year millions of events are held worldwide, creating one of the biggest marketing industry fields. Trade shows Congress Industry events Conferences Retail and brands Online sales are cutting into a traditional industry, creating a need for the traditional way of sales to react quickly. Shopping centres Road shows Brand events High traffic events High traffic events bring for a couple of hours the biggest audiences together, creating huge possibilities to build social connections. Festivals Big public events Concerts Special areas Many offline situations need special social integration solutions, but most have not found the right way yet. Airports Sport events
  • 4. © Astronaut 2012 Spayz introduction © Astronaut 2013 Offline situation Social media The solution Spayz integrates offline audiences to social media. Spayz is a backend, social data management platform which has been developed by a team of offline marketing and digital media experts.
  • 5. © Astronaut 2012 Spayz introduction © Astronaut 2013 Backend Data management Social media integration Front end control User integration Flexible applications Creating exposure How it works When users are in a offline situation they can communicate with the brand or the organisation via their mobile or fixed installed devices. The front end communicates with the audience and the Spayz Backend console manages the conversations and user data. Frontend
  • 6. Guide Monitor Contact Sell © Astronaut 2012 Spayz introduction © Astronaut 2013 Spayz’s main features Guide people through offline situations by connecting via their mobile phones. See what people are saying about your event while they are on location. Get in contact with your visitors and engage in conversations. People are the most likely to buy online when they can see the product in real.
  • 7. © Astronaut 2012 Spayz introduction © Astronaut 2013 Clients Spayz has gained the trust from many international brands.
  • 8. © Astronaut 2012 Spayz introduction © Astronaut 2013 Audience management - Logged in customer list with demographic data from social media accounts - Registering customer’s sentiment - Publishing content to customers Weibo feeds to all customers or by using filters, i.e. product, customer living area, opinion leading power, sentiment etc. - Monitoring customers social comments, can be filtered by keywords - Spreading customer comments in the social sphere - Publishing content (from customers or through backend input) on different devices - Building comprehensive customer database - Live event statistics Spayz features The Spayz console. Front end management Message board Audience management
  • 9. © Astronaut 2012 Spayz introduction © Astronaut 2013 Identify opinion leaders in the crowd Spayz features a powerful opinion leader function to find the people in the audience who matter most. Spayz features The opinion leader panel.
  • 10. © Astronaut 2012 Spayz introduction © Astronaut 2013 Front end management - Advanced publishing functions which can filter and publish messages to external screens by selecting, looping, sorting and answering to messages sent by the audience - Publishing messages and content to mobile phones before and while people are at the event Spayz features Animated message screen (top) and mobile communication platform for people at events. Check in iPad front end solution.
  • 11. © Astronaut 2012 Spayz introduction © Astronaut 2013 Spayz features Real time data Spayz boosts realtime event statistics which show audience flow and social media spread from the event.
  • 12. © Astronaut 2012© Astronaut 2013 Cases
  • 13. © Astronaut 2012 Cases © Astronaut 2013 Galaxy Soho Opening
  • 14. © Astronaut 2012 Cases © Astronaut 2013 Galaxy Soho Opening 12.000 people logged prior to event in and 20.000 people showed up. Messages have been monitored at the event (above) and live broadcasted.
  • 15. © Astronaut 2012 Cases © Astronaut 2013 Swiss Ski Event
  • 16. © Astronaut 2012 Cases © Astronaut 2013 Swiss Ski event Participant management on ski event in Beijing.
  • 17. © Astronaut 2012 Cases © Astronaut 2013 Swiss Ski event Visitors logged in via a QR code at the event and got guided through the event. After event report showed visitors demographics. Station 1 Station 2 Station 3Check in
  • 18. © Astronaut 2012 Cases © Astronaut 2013 Swiss Ski event
  • 19. © Astronaut 2012 Cases © Astronaut 2013 Zhongqidongli
  • 20. © Astronaut 2012 Cases © Astronaut 2013 Zhongqidongli Event management and user integration on 600 people company event. Visitors registered upfront, got checked in on arrival and formed an event internal community. Check in Hi
  • 21. © Astronaut 2012 Cases © Astronaut 2013 Zhongqidongli
  • 22. © Astronaut 2012 Cases © Astronaut 2013 Zhongqidongli Visitors chatted with each other, could find new people and got event updates. Employees of the company who were not at the event could follow the event and comment.
  • 23. © Astronaut 2012 Cases © Astronaut 2013 Zhongqidongli Animated message wall showed what people at the event thought.
  • 24. © Astronaut 2012 Cases © Astronaut 2013 Porsche Panamera launch
  • 25. © Astronaut 2012 Cases © Astronaut 2013 Porsche Panamera launch By using pop up messages visitors were guided through the event (third from left). Through an event internal chat room users shared messages and pictures.
  • 26. © Astronaut 2012 Cases © Astronaut 2013 Porsche Panamera launch Spayz linked registration process, the mobile app and on site iPads to the users social media landscape.
  • 27. © Astronaut 2012 Cases © Astronaut 2013 VW Shanghai Auto 2013
  • 28. © Astronaut 2012 Cases © Astronaut 2013 VW Shanghai Auto 2013
  • 29. © Astronaut 2012 Cases © Astronaut 2013 VW Shanghai Auto 2013 Visitor activity to get visitors to comment on car models. Through every models QR code visitors could use their own mobile devices to contribute. Important demographic visitor data has been drawn through Spayz. !
  • 30. © Astronaut 2012 Cases © Astronaut 2013 VW Shanghai Auto 2013
  • 31. © Astronaut 2012 Cases © Astronaut 2013 VW Shanghai Auto 2013 Through social integration a reach of 19 Million impressions has been achieved.
  • 32. © Astronaut 2012 Cases © Astronaut 2013 VW Shanghai Auto 2013 A clear user activity report showed the users preferences.
  • 33. 太空⼈人 Astronaut Huasheng International Building No.12 Chaowai Yabao Rd. Office 1202B Chaoyang District Beijing 100020 China 北京市朝阳区建国⻔门朝外雅宝路12号 华声国际⼤大厦1202B Tel +86 (0) 10 5287 9886 info@astronautchina.com © Astronaut 2013 Thank you!