The document summarizes a workshop on going digital and getting staff online. It discusses presenting on chat reference services and digital forums at the institution. It also describes a past project called "South Land" aimed at getting staff more engaged with digital services by exploring new roles and opportunities through small experimental teams. The document emphasizes focusing on changing staff attitudes and giving them space to experiment over strict targets and evaluations.
Are you being served? How knowing digital users can help you improve access to your alderman and notary archives and loads of other stuff (Südwestdeutscher Archivtag, Konstanz, Germany, 24 May 2014)
Christian van der Ven presented on using forums to build user communities for local history, genealogy, and historical research. The Brabant Historical Information Center started forums in 2006 and saw growth in posts and comments over time. Their strategy was to constantly monitor and engage with users. This resulted in patrons meeting and helping each other, as well as the archives gaining additional information. While it brought challenges, forums overall helped the archives provide an alternative reference platform and build community."
The document summarizes a workshop on going digital and getting staff online. It discusses presenting on chat reference services and digital forums at the institution. It also describes a past project called "South Land" aimed at getting staff more engaged with digital services by exploring new roles and opportunities through small experimental teams. The document emphasizes focusing on changing staff attitudes and giving them space to experiment over strict targets and evaluations.
Are you being served? How knowing digital users can help you improve access to your alderman and notary archives and loads of other stuff (Südwestdeutscher Archivtag, Konstanz, Germany, 24 May 2014)
Christian van der Ven presented on using forums to build user communities for local history, genealogy, and historical research. The Brabant Historical Information Center started forums in 2006 and saw growth in posts and comments over time. Their strategy was to constantly monitor and engage with users. This resulted in patrons meeting and helping each other, as well as the archives gaining additional information. While it brought challenges, forums overall helped the archives provide an alternative reference platform and build community."
This document summarizes the Archives 2.0 network in the Netherlands. It describes various initiatives of the network including a community website called Archives 2.0 Ning with profiles and groups for Dutch and Belgian archivists. It also describes ArchivesWiki, a wiki created to share archival knowledge openly. Additionally, it outlines training programs and conferences held by the network to promote sharing and learning among archivists.
The document discusses how the Brabants Historisch Informatie Centrum (BHIC) uses social media to achieve its goals. The goals are to reach a larger audience, connect with people, and highlight its archives and collections. BHIC uses its website, forums, chat, blogs, Flickr, Twitter, Wikipedia, and Facebook to share information, crowdsource content, and engage with the community.
This document summarizes the Archives 2.0 network in the Netherlands. It describes various initiatives of the network including a community website called Archives 2.0 Ning with profiles and groups for Dutch and Belgian archivists. It also describes ArchivesWiki, a wiki created to share archival knowledge openly. Additionally, it outlines training programs and conferences held by the network to promote sharing and learning among archivists.
The document discusses how the Brabants Historisch Informatie Centrum (BHIC) uses social media to achieve its goals. The goals are to reach a larger audience, connect with people, and highlight its archives and collections. BHIC uses its website, forums, chat, blogs, Flickr, Twitter, Wikipedia, and Facebook to share information, crowdsource content, and engage with the community.