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
         Business

    By : Bikram Negi
 Social Responsibility of business refers to what the
  business does, over and above statutory requirement,
  for the benefit of the society.
 Corporate Social Responsibility (CSR) refers to the

  moral responsibility of the business to the society by
  the virtue of being a part of the society.
Social obligation---
social responsiveness---
  social responsibility.




                           4
 The prime purpose of the business was profit
  maximization- Milton Friedman “ the business of
  business is business.”
 Friedman argues that the profit earned by

  business belongs exclusively to the
  shareholders of the business and these profit
  cannot be diverted to any other social purpose.-
  social obligation




                                                     5
   He argued that when management decide to
    spend the organization’s resources for ‘social
    good’, they add to the costs if doing business,
    which have to be passed on to the consumers
    through higher prices or absorbed by
    stockholders through smaller dividend.




                                                      6
   ‘Moral behavior pays…..at least in the long run.’
   According to this view business is a social and
    economic institution which can not live in isolation.
   The establishment and development of business
    depends upon the contribution made by the society.
   This socioeconomic view says that managers'’
    social responsibility go beyond making profit to
    include protecting and improving society’s welfare .




                                                            7
 Social responsiveness means that a company
  engages in social actions in response to some
  popular social need.
 Social responsibility means a business’s

  intention, beyond its legal and economic
  obligation, to for the right things and act in ways
  that are good for society.




                                                        8
 It has been widely recognized that customer
  satisfaction shall be the key to satisfying the
  organizational goal.
 To understand needs and wants of the
  customers.
 To improve the efficiency of functioning of
  business so as to ….
   Increase productivity
   Reduce prices
   Improve quality and services
   Smoothen the distribution system


                                                    9
 To supply goods at reasonable price.
 To provide required after sale services.
 To ensure product has no adverse effects on

  consumers.
 To avoid misleading customers by improper

  advertisement.
 To provide sufficient information about

  product



                                                10
   The successful organization depends to a very large
    extent on the morale of the employees.
   The payment of fair wages
   The provision of best possible working conditions
   The establishment of fair work standards and norms
   The provision of labour welfare facility.
   Arrangement for proper training and education of
    the worker.




                                                          11
 Reasonable and proper chance for promotion
 Proper recognition, appreciation and

  encouragement of skills.
 The installation of efficient grievance handling

  system.
 An opportunity for participation in a

  management decision.




                                                     12
 A fair and responsible return on the capital
  invested by them
 A part in profit or bonus payment scheme
 Political and economical security for investment
  through stable govt. law
 Knowledge about the working of a n enterprise.
 Fair amount of dividend or retained earnings.
 Voting rights




                                                     13
   The social responsibility of business include a healthy
    cooperative business relationship between diff.
    businesses.
   Prevention of unfair and unethical competition and unfair
    interference in the rival’s business.
   Not to spread false rumors about rival’s product.
   Not to show unethical advertisement.
   Not to create artificial scarcity.
   Businessman should adopt better designs, good
    advertisements, quick and safe delivery with after sale
    services, reasonable prices.
   It will be a law abiding citizen.
   It will pay its dues and taxes other state fully and honestly.
   It will not purchase political support by unfair means;
   It will sell his goods, commodities and services without
    adulteration at fair and reasonable prices, and
   It will maintain fair trade practices and refrain from activities
    like restraint of trade
   Major areas where business can and does contribute towards
    community welfare
   Taking appropriate steps to prevent environmental pollution
    and preserve ecological balance.
   Rehabilitation of population disabled by the business.
   Assisting in over all development of locality.
   Taking steps to conserve scarce resources
   Improving the efficiency of business operation.
   Contributing to R&D
   Development of backward areas

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(Social responsibiltyof business )

  • 1.   Business By : Bikram Negi
  • 2.  Social Responsibility of business refers to what the business does, over and above statutory requirement, for the benefit of the society.  Corporate Social Responsibility (CSR) refers to the moral responsibility of the business to the society by the virtue of being a part of the society.
  • 3.
  • 5.  The prime purpose of the business was profit maximization- Milton Friedman “ the business of business is business.”  Friedman argues that the profit earned by business belongs exclusively to the shareholders of the business and these profit cannot be diverted to any other social purpose.- social obligation 5
  • 6. He argued that when management decide to spend the organization’s resources for ‘social good’, they add to the costs if doing business, which have to be passed on to the consumers through higher prices or absorbed by stockholders through smaller dividend. 6
  • 7. ‘Moral behavior pays…..at least in the long run.’  According to this view business is a social and economic institution which can not live in isolation.  The establishment and development of business depends upon the contribution made by the society.  This socioeconomic view says that managers'’ social responsibility go beyond making profit to include protecting and improving society’s welfare . 7
  • 8.  Social responsiveness means that a company engages in social actions in response to some popular social need.  Social responsibility means a business’s intention, beyond its legal and economic obligation, to for the right things and act in ways that are good for society. 8
  • 9.  It has been widely recognized that customer satisfaction shall be the key to satisfying the organizational goal.  To understand needs and wants of the customers.  To improve the efficiency of functioning of business so as to ….  Increase productivity  Reduce prices  Improve quality and services  Smoothen the distribution system 9
  • 10.  To supply goods at reasonable price.  To provide required after sale services.  To ensure product has no adverse effects on consumers.  To avoid misleading customers by improper advertisement.  To provide sufficient information about product 10
  • 11. The successful organization depends to a very large extent on the morale of the employees.  The payment of fair wages  The provision of best possible working conditions  The establishment of fair work standards and norms  The provision of labour welfare facility.  Arrangement for proper training and education of the worker. 11
  • 12.  Reasonable and proper chance for promotion  Proper recognition, appreciation and encouragement of skills.  The installation of efficient grievance handling system.  An opportunity for participation in a management decision. 12
  • 13.  A fair and responsible return on the capital invested by them  A part in profit or bonus payment scheme  Political and economical security for investment through stable govt. law  Knowledge about the working of a n enterprise.  Fair amount of dividend or retained earnings.  Voting rights 13
  • 14. The social responsibility of business include a healthy cooperative business relationship between diff. businesses.  Prevention of unfair and unethical competition and unfair interference in the rival’s business.  Not to spread false rumors about rival’s product.  Not to show unethical advertisement.  Not to create artificial scarcity.  Businessman should adopt better designs, good advertisements, quick and safe delivery with after sale services, reasonable prices.
  • 15. It will be a law abiding citizen.  It will pay its dues and taxes other state fully and honestly.  It will not purchase political support by unfair means;  It will sell his goods, commodities and services without adulteration at fair and reasonable prices, and  It will maintain fair trade practices and refrain from activities like restraint of trade
  • 16. Major areas where business can and does contribute towards community welfare  Taking appropriate steps to prevent environmental pollution and preserve ecological balance.  Rehabilitation of population disabled by the business.  Assisting in over all development of locality.  Taking steps to conserve scarce resources  Improving the efficiency of business operation.  Contributing to R&D  Development of backward areas