Social Media and Peace

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Presentation delivered at the Zentrum für Internationale Friedenseinsätze gGmbH (Centre for International Peace Operations) based in Berlin, Germany, as part of an event to celebrate 15 years since its inception on 28 June 2017.

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The future is already here — it's just not very evenly
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ICT4Peace Foundation’s Special Advisor Sanjana Hattotuwa was invited by New Zealand’s Department of Prime Minister and Cabinet to speak at He Whenua Taurikura, New Zealand’s first annual hui (meaning a large gathering in Maori) on countering terrorism and violent extremism. The hui was held from 14-16 June 2021 in Christchurch. He Whenua Taurikura translates to ‘a country at peace’. This presentation was delivered as part of the fourth panel at the hui, on day two. Sanjana followed presentations by Jordan Carter from InternetNZ, Kate Hannah from Te Pūnaha Matatini and University of Auckland, Dr Nawab Osman from Facebook, Nick Pickles from Twitter, and Anjum Rahman from Inclusive Aotearoa Collective Tāhono and Islamic Women’s Council of New Zealand. The panel was chaired by Paul Ash, head of the Christchurch Call.

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demons in our demos

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Are we collectively ruining democracy? Polarisation of thought and belief seems to be on the increase particularly in the online environment. Where people who think similarly move (or are pushed) towards more fixed or extreme views, it makes it harder for people to express opinions or suggest new ideas. How can we challenge it? This is an opportunity to talk about how groupthink is affecting our lives, and to discuss positive alternatives.

Peace processes after the pandemic: What role for technology?

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Increasingly discussed today in the Global North, Information and Communications Technologies (ICTs) have featured in mediation processes in the Global South for close upon two decades. This bears mention in what are often discussions that appear to present or posit the use of ICTs in mediation as recent or somehow pegged to the advent and, today, ubiquity of social media. The challenges today are both similar and different to those that existed at the turn of the century. Transparency, agency and voice, central pillars of democracy, find expression, at ever increasing scale, scope, and speed, on social media. Conversely, new forms of spoiler dynamics, linked to in large part the manipulation of public discourse, also use social media as key vectors to incite violence, inflame hate and spread incendiary falsehoods. The dilemma facing mediation today is one of having to deal with vectors of information production that lie entirely beyond the remit of the Chatham House rule, rules of confidential engagement, and the sandboxing needed to incubate fragile processes and relationships. Mediators are bombarded with information they must make sense of, and this sense-making process is itself often under-valued in modern day mediation. The confusion leads to (understandable, yet misplaced) anxiety, which often finds expression in suspicion and scepticism around the role, reach and relevance of ICTs in mediation processes. Additionally, the post-Coronavirus landscape brings with it added challenges. If physical meetings are no longer viable for the foreseeable future, a key question is how the rich, sensory experience, relational depth, non-verbal cues, physical contact and the security of verbal communication in a closed-door environment can be replicated, and to what degree, through virtually mediated environments. Aside from the obvious cyber-security concerns are also psycho-social, cognitive, socio-cultural, gendered challenges in mediation processes that will be predominantly anchored to online technologies, including social media apps, products, and platforms. Questions asked by Hattotuwa in 2018 are even more relevant in the long-shadow of Covid-19, in addition to others borne out of global and local circumstances that a few months ago seemed unimaginable. How can social media and ICTs help? What is important to focus on, and what are some dangers of today’s conflict landscape beyond the headlines? What questions should mediators ask in order to avoid the more uncommon pitfalls of incorporating ICTs in negotiations processes? Fundamentally, how will conflict transformation, anchored to mediation, change in a post-Coronavirus world where travel and meetings will be severely restricted, or no longer possible to do discreetly? More fundamentally, how can and should expectations from, models of and approaches to mediation change, post-pandemic, in a world increasingly mediated (no pun intended) through social media?

Beyond the global reset: Towards pandemic panopticons or something radically ...

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On the invitation of Christina Goodness, Chief Information Management Officer at the Departments of Peacebuilding, Political and Peace Operations DPPA-DPO, United Nations, the ICT4Peace Foundation's Sanjana Hattotuwa gave a presentation titled 'Beyond the global reset: Towards pandemic panopticons or something radically new?' as part of the '(un)data Seminar Series on Outrageous Questions'. Details and overview at https://ict4peace.org/activities/post-coronavirus-towards-pandemic-panopticons-or-something-radically-new/

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I was recently asked to put together a presentation on the fake news phenomenon for discussions with leading journalists and media institutions in a developing country, with extremely poor media literacy but strong growth around social media use, on how to both identify misleading content and also stem its flow, reach and influence. Download the full presentation as a PowerPoint (with embedded videos) or as an Apple Keynote file, here - https://drive.google.com/open?id=0Bxbk4wYolphwcVk4bV85aEFtYXc

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Clearing the Decks After a Year of Reviews: Operationalizing Peace Operations Reform, organised by ZIF, the Centre for International Peace Operations, was held from 25 – 26 February just outside of Berlin. Agenda here. I was asked to make a presentation on New Technologies and New Media as it related to UN peacekeeping. The presentation can be found below, and in large part, it is based on the submission made at re:public 2015 on The future of tech and peacekeeping.

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