This document outlines the SMART model for goal setting which recommends goals be specific, measurable, agreed upon, realistic and time-phased. It also includes the PURCLEAR additions - that goals be positively stated, understood, relevant, ethical, challenging, legal, environmentally sound and appropriate. The document contrasts the roles of counselors, mentors and coaches and notes recall is highest when information is experienced rather than just told or shown. It concludes by advising building trust and relationships by sharing stories, showing interest in others, allowing yourself and others to dream, and thinking outside the box.