This document summarizes key findings from research on smart city best practices in 22 cities. It identifies three common routes cities take to becoming smart - the anchor, platform, and beta city models. It also outlines common technology enablers, challenges cities face, and examples of smart living, safety, and sustainability applications seen across different cities.

1. Best practices from 22 smart cities
Jeremy Green (Machina Research) and Marc Jadoul (Nokia)
November 2016
http://nokia.ly/smartcitywebinar
Machina Research

2. Agenda
• About the research
• Key findings
• Three routes to a mature smart city
• The data table
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3. About the research
• Sponsored by Nokia to illustrate the experience and learnings from
a number of cities at different stages on the smart city journey
• Carried out by Machina Research, a specialist analyst and
consulting company focused on IoT
• Focused on those aspects of smart cities that are most closely
aligned to the IoT.
• 22 cities of varying sizes, geographies and levels of progress in
terms of ‘smartness’ so as to investigate the key parameters and
lessons involved in becoming smart.
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4. The cities in the research
• Auckland
• Bangkok
• Barcelona
• Berlin
• Bogota
• Bristol
• Cape Town
• Cleveland
• Delhi
• Dubai
• Jeddah
• Mexico City
• New York City
• Paris
• Pune
• San Francisco
• São Paulo
• Shanghai
• Singapore
• Tokyo
• Vienna
• Wuxi
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5. Why cities need to become smart
• Demographic pressures
• Environmental pressures
• Fragility - vulnerability to ‘shocks’ and ‘stresses’
• Financial pressures and a need to ‘do more with less’
• Economic pressures - increased competition between cities
within and across regions
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6. Technology and business enablers
• More and better connectivity options
• A new role for the public sector in driving, supporting and financing communications
infrastructure.
• New tools and paradigms for ingesting, managing, storing and analyzing data, including
cloud architectures and machine learning
• Open data models in the public sector
• The Living Labs paradigm for research and development
• Smartphones as a near-ubiquitous sensing and user interface device
• Platform-as-a-Service (PaaS) and Software-as-a-service (SaaS)
• Open source software and open APIs as a counter to proprietary lock-in
• New financing and funding paradigms, especially Public-Private Partnerships (PPP) and
vendor financing
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7. Key messages
1. Data matters. So does sharing it, on the right terms. Cities need to put in
place rules, to make sure that they get the most benefit from data assets.
2. Coordination of smart initiatives across different departments doesn’t just
happen. Getting it right requires forethought and leadership.
3. Ultimately it’s the citizens that are paying for the smart city. Vendors and
city authorities need to engage them make the benefits visible.
4. Procurement departments need to be better educated. This will enable
them to evaluate bids more effectively and allow for new kinds of
relationship
5. The best project structures enable cities to work closely with ICT vendors
without getting locked into proprietary ecosystems
6. Smart city solutions can help to revive declining cities or districts, and this
can build support and mobilize resources for projects
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8. A mature smart city
8
Open data
portal
Applications
Smart City
Infrastructure
Businesses
NGOs
Citizens
Municipality
A mature smart city enables
individual citizens, businesses, NGOs
and the municipality itself (including
its business processes and its IT
systems, and sensors attached to its
physical assets) to:
• Contribute data
• Extract data
• Create and make use of
applications (including automated
controls) based on that data.
Machina Research

9. Three routes: Anchor, Platform, Beta
Anchor City Platform City Beta City
• Adds working applications in
series
• A clear and pressing need for
one application
• Others are added as
priorities dictate
• Focuses on deploying
infrastructure first
• Several applications can be
delivered later
• Experiments with multiple
applications without a
finalised plan for how to
bring pilots to full
deployment
• Accepts that currently
available technologies and
business models are
provisional
• Prioritises hands-on
experience over short-
term/medium-term tangible
benefits.
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10. No single path to smartness for cities
• We do not believe that one of these three routes is the ‘right’ answer.
o Each has something to recommend it, and which one fits best will depend on the city’s
resources, issues, and priorities.
o A ‘beta’ approach may deliver more visible ‘easy wins’ quickly.
o An ‘anchor’ approach might be absolutely determined by a single issue, such as preparations
for earthquakes, which dwarfs all others.
• Few cities are pursuing an absolutely pure form of one of these routes.
o Most have something of more than one route;
o Either they are hedging their bets, or are in the process of shifting from one route to another.
o Several are at such an early stage that they have not yet settled down into one route or
another.
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11. Which route is best for your city?
Anchor City Platform City Beta City
 Short path to deployment
 Concrete gains and easy to
evaluate ROI
 Use case driven
 Synergies between applications
are possible
 Smooth path to integration
 Future flexibility
 Can engage third parties via APIs
and open data
 Capabilities and performance “by
design”
 Engagement with citizens and
politicians
 Access to funding for trials and
research
 Easy involvement of start-ups and
small innovative companies
 Opportunity to use many tools
including consumer-grade
internet applications (e.g. Twitter,
WeChat)
 Future integration can be hard
 Absence of synergies between
applications
 Absence of mature standards can
make specification and choice
hard
 Risk of lock-in
 Upfront investment without initial
RoI from applications
 Hard to go beyond pilot and
achieve operational deployment
 Diffusion of focus
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12. Applications: Smart, Safe, Sustainable
Smart Living Smart Safety Smart Sustainability
 IoT applications to improve the
quality of life for citizens and
stimulate economic
development, making cities
more attractive places to live.
 IoT applications to
prevent/minimize adverse
events including crime,
accidents, environmental
pollution and natural disasters.
 IoT applications to reduce the
environmental impact of the
city’s own operations and those
of businesses and citizens. who
live there.
 Connected signage
 City applications to support
tourism and culture
 Event notification
 Public WiFi
 Connected street furniture
 Smart care/assisted living
 CCTV and Smart CCTV
 Incident detection Crowd
monitoring
 Adaptive lighting
 Environmental monitoring
 Emergency alerts
 Disease surveillance
 Energy management
 Transport
 Smart parking
 Traffic management
 Bicycle sharing
 Smart lighting
 Public space water management
 Waste management
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13. The cities compared
13
smart
safe
sustainable
Download the report
nokia.ly/smartcityplaybook
Machina Research

14. © 2016 Nokia14
Our vision is to expand
the human possibilities
of the connected world
We continue to reimagine how technology blends into our everyday lives,
working for us, discreetly yet magically in the background…

15. © 2016 Nokia15
Why did Nokia commission this Smart Cities Playbook?
• Ubiquitous connectivity, IoT technologies, and smart services have become
focal points of the discussion and planning around smart cities
• Smarter infrastructure and applications only make a difference when they enrich
people’s lives; and respond to cities’ and citizens’ real needs
• Cut through the clutter, and understand cities’ real challenges and strategies
• Identify best practices, leading to a pragmatic set of recommendations
• Provide concrete guidance to city leaders and stakeholders, to make their
municipalities smarter, safer and greener

16. © 2016 Nokia16
What does it take to become a smart city?
• Advanced applications to ensure the
best use of urban assets and data to
create a smart, safe and sustainable
environment
• This requires shareable, secure and
scalable connectivity and platform
infrastructure that combines
everything from the network to the
devices, the applications, and the data
• An open ecosystem, standards-
based solutions and a continuous
dialog with/between city leaders,
stakeholders, and citizens

17. © 2016 Nokia17
Network and platform infrastructure can make or break a smart city
Shared
• Wireless and wireline broadband access and IoT connectivity
• Applications and data over a single IP/optical network
• A ‘horizontal’ city platform, with a common set of capabilities
• Real time access to applications, anytime and everywhere
Secure
• Endpoint and data protection
• Device management, authentication and authorization
• Traffic profiling and encryption
Scalable
• Fast take-up of sensor devices and applications
• Massive growth in network traffic, data, and analytics
• Huge variety in applications and traffic profiles
• Critical applications need low latency and edge computing

18. © 2016 Nokia18
What are the building blocks? Nokia’s layered value proposition

19. © 2016 Nokia19
Nokia’s smart city engagement is built upon open collaboration
• We work with independent and recognized analysts to identify best practices,
and provide concrete guidance to city leaders and stakeholders
• We partner with 300 companies, members of our ng Connect ecosystem,
to bring innovative services to governments, citizens and businesses
• We participate to standardization initiatives to collectively define the best
technology and architectures to realize the smart city vision
• We deliver a shared, secure and scalable foundation to support smart city
applications, now and for the future
• We help create smart anchor, platform and beta cities around the world

20. © 2016 Nokia20
Thank you!
Let’s collectively develop smart, safe and sustainable cities
Connect with us
marc.jadoul@nokia.com jeremy.green@machinaresearch.com
Download
the Smart City Playbook
http://nokia.ly/smartcityplaybook
Learn more about
Nokia Smart City at
http://nokia.ly/smartcity
Machina Research