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NetDiligence® 
Cyber Risk & Privacy 
Liability Forum 
October 8-9, 2014
Small Entity Cyber Liability 
What makes Cyber Liability for Small Business unique?
Speakers 
Brian 
Thornton 
Moderator 
President 
ProWriters 
Paoli, PA 
Jonathan 
Fairtlough 
Managing Director 
Kroll Cybersecurity 
Los Angeles, CA 
Jeromy Shrum 
Assistant Vice 
President 
AXIS PRO 
Kansas City, 
MO 
Steven Caponi 
Partner 
Blank Romp LLP 
Wilmington, DE 
Becky Swanson 
Managing Director 
Markel 
Deerfield, IL 
Zachary Scheublein 
Vice President 
Privacy Professionals 
New York, NY
Opening 
• Questions to start with? 
• Anything you would like us to cover?
Questions for the panel 
• What have been the biggest challenges in brokering Cyber coverage for 
Small Businesses? How have you tried to overcome them? 
• What have you seen regarding Small Businesses outsourcing IT services to 
third parties? 
• What are the biggest mistakes you have seen Small Businesses make when 
they have a cyber claim? 
• How is the underwriting approach different for Small Cyber? 
• In the Small Business space – how have the claims been different than on 
Larger Business.
Questions for the panel 
• What do you see that would help Small Businesses with Risk Management or 
Incident Response? What tools are clients most interested in? How does 
this differ from a Larger Business? 
• What is the first phone call like when your client has a claim? 
• How are regulators looking at Small Business vs. Larger Business? 
• What are the top 2 or 3 things you are looking at when you underwrite a 
small business account? Does that differ from a larger account? 
• What is the biggest inhibitor to a Small Business buying Cyber Coverage?
Questions for the panel 
• What is different when a Small Business has a Cyber Claim? 
• What are some key best practices that are easy for a Small Business to 
implement? 
• What impact does outsourcing payment processing and other IT functions 
have on the exposure? 
• What is the most common recommendation made to a Small Business? 
• From a legal perspective, what is your biggest concern when advising a 
Small Business?
Questions for the panel 
• Where are we going: 
– Legal? 
– Underwriting? 
– Cyber Security? 
– Brokerage?
Summary 
• Small Businesses lack resources 
• Small Businesses are low hanging fruit 
• Small Businesses need to improve education and awareness of the risk 
• Small Businesses need an agent / broker that know the cover 
• A good policy provides protection as well as resources and education
Thank You

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Small Entity Cyber Liability

  • 1. NetDiligence® Cyber Risk & Privacy Liability Forum October 8-9, 2014
  • 2. Small Entity Cyber Liability What makes Cyber Liability for Small Business unique?
  • 3. Speakers Brian Thornton Moderator President ProWriters Paoli, PA Jonathan Fairtlough Managing Director Kroll Cybersecurity Los Angeles, CA Jeromy Shrum Assistant Vice President AXIS PRO Kansas City, MO Steven Caponi Partner Blank Romp LLP Wilmington, DE Becky Swanson Managing Director Markel Deerfield, IL Zachary Scheublein Vice President Privacy Professionals New York, NY
  • 4. Opening • Questions to start with? • Anything you would like us to cover?
  • 5. Questions for the panel • What have been the biggest challenges in brokering Cyber coverage for Small Businesses? How have you tried to overcome them? • What have you seen regarding Small Businesses outsourcing IT services to third parties? • What are the biggest mistakes you have seen Small Businesses make when they have a cyber claim? • How is the underwriting approach different for Small Cyber? • In the Small Business space – how have the claims been different than on Larger Business.
  • 6. Questions for the panel • What do you see that would help Small Businesses with Risk Management or Incident Response? What tools are clients most interested in? How does this differ from a Larger Business? • What is the first phone call like when your client has a claim? • How are regulators looking at Small Business vs. Larger Business? • What are the top 2 or 3 things you are looking at when you underwrite a small business account? Does that differ from a larger account? • What is the biggest inhibitor to a Small Business buying Cyber Coverage?
  • 7. Questions for the panel • What is different when a Small Business has a Cyber Claim? • What are some key best practices that are easy for a Small Business to implement? • What impact does outsourcing payment processing and other IT functions have on the exposure? • What is the most common recommendation made to a Small Business? • From a legal perspective, what is your biggest concern when advising a Small Business?
  • 8. Questions for the panel • Where are we going: – Legal? – Underwriting? – Cyber Security? – Brokerage?
  • 9. Summary • Small Businesses lack resources • Small Businesses are low hanging fruit • Small Businesses need to improve education and awareness of the risk • Small Businesses need an agent / broker that know the cover • A good policy provides protection as well as resources and education