Sitaramayya M. is an experienced professional with over 24 years in quality system management and telecom, seeking a new opportunity. He specializes in quality assurance, process improvement, and project management, with a proven track record in operational excellence and team leadership. His resume highlights certifications, significant contributions to quality management systems, and a thorough understanding of international standards.

1. SITARAMAYYA M
SRT 192, Flat No. 101, Yashoda Enclave, Opp. APCPDL Lane, Near RTCX Road, Jawahar Nagar, Hyderabad 500020
Contact: +91 9396799833; Email: sitaram26@gmail.com
Dear Sir
My resume is enclosed for your review and consideration. To describe myself in a nutshell, I am a hardworking and
meticulous professional; ready to take up any challenge of life abreast with the latest trends and a team player with good
communication skills.
My basic objective is to hone in my skills for comprehensive personality development and be an epitome of trust and
reliability in the corporate world. My prime goal is to understand professional environment and capitalize on
opportunities.
Talented professional offering experience of over 24 years of career success across quality system management, product
quality implementation, operations, process deployment, QMS (TL 9000),BCM , ISMS and value engineering in Telecom &
Infrastructure Industry. Proven expertise in OFC& Passive Telecom Infra Deployment ,Business Excellence, Six Sigma/Lean
projects, Change Management. Energetic team player, known for setting up operations, controlling costs, maximizing
productivity and creating successful outcomes in complex situations.
Professionally I am looking for an opportunity that will help me utilizing my skills. My detailed resume is enclosed
herewith for your kind perusal and consideration. I am confident that you would find my strong initiatives and
commitments to excellence coupled with demonstrated experience and exposure ideal for the position.
I would welcome a personal meeting to further discuss your requirements and my ability to meet the same.
Thanking you for your consideration and forthcoming response.
Yours Sincerely
Sitaramayya M

2. SSIITTAARRAAMMAAYYYYAA MM
SRT 192, Flat No. 101, Yashoda Enclave, Opp. APCPDL Lane, Near RTCX Road, Jawahar Nagar, Hyderabad 500020
CCoonnttaacctt:: +91 9396799833; EEmmaaiill:: sitaram26@gmail.com
SSEENNIIOORR QQUUAALLIITTYY AASSSSUURRAANNCCEE && PPRROOCCEESSSS IIMMPPRROOVVEEMMEENNTT PPRROOFFEESSSSIIOONNAALL--IInnffrraa SSEECCTTOORR
2244 yyeeaarrss’’ rriicchh eexxppeerriieennccee iinn ddeelliivveerriinngg ooppttiimmaall rreessuullttss && bbuussiinneessss vvaalluuee iinn hhiigghh--ggrroowwtthh eennvviirroonnmmeennttss
PPRROOFFEESSSSIIOONNAALL SSYYNNOOPPSSIISS
 Proficient in Quality Models such as QMS, ISMS , BCM in IT and Telecom Domain.
 Competent, diligent and result oriented Quality Assurance/Process Improvement Professional, offering over 24 years
of career success across quality system management, product quality implementation, operations, process
deployment, QMS (TL 9000) and value engineering in Telecom & Infrastructure Industry.
 Proven expertise in Business Excellence, Six Sigma/Lean projects, Change Management. Energetic team
player, known for setting up operations, controlling costs, maximizing productivity and creating successful
outcomes in complex situations.
 Proficient in designing and implementing quality management systems and procedures to minimize
rejections and achieve highest quality standards. Exceptional capabilities in optimizing the resources and
consumables to bring reductions in the running costs and Pivotal in the establishment of QA/ QC procedures and
guidelines for organisation.
 Ensuring compliance with national and International standards while procuring the material for Network
deployment.
 Deft in assessing training needs and arranging training sessions to keep skill-level of the men up-to-date with
global standards; Instrumental in the establishment of QA/ QC procedures and guidelines for organization.
 Ability to use sound judgment, decision-making skills and thrive in a deadline intensive environment, multi-
task, perform under pressure and meet deadlines. Strong leader & team builder with proven ability to motivate
team members towards achieving production targets.
FFoorrttee IInncclluuddeess::
 Deft in mapping the business processes like Service delivery, sales & identifying the improvement in revenue through
business analytics and process optimization.
 Demonstrated capability in using Six Sigma- DMAIC approach to identify business performance/ process improvement
opportunities; make decisions on project selection & prioritization based on business requirements and strategy.
 Deft in use of statistical process control, Six Sigma, & Lean tools for root cause analysis, quantitative process
management, improvement and optimization make processes efficient and effective.
 Core competency in undertaking Surveillance Audits & Internal Audits for ISO 9000.
 Experience in Internal Process Audits as per TL 9000 requirements & guiding process owners to close the non-
conformances identified.
 Proficiency in quality models such as TL 9000 & ISO 9001, gap analysis, implementation & certification.
 Coordinating in high Value Service delivery orders.
 Coordinating with Network team to expedite the deliveries.
 Optimising Capex in coordination with Network team.
CCeerrttiiffiiccaattiioonnss && MMeemmbbeerrsshhiipp
 Membership of ASQ.
 ISO 9001 -2015 Lead auditor
 Certified Internal Auditor for QMS Audit from STQC.
 Certified Six Sigma (Black Belt) from QAI & Six sigma (Green Belt) from Benchmark.
CCoorree CCoommppeetteenncciieess
Process Quality Assurance/Management  Material Inspection  Audit  Production Management  Quality Assurance
 Vendor Development  Technical Assurance  Team Management  Change Management  Liaison/Coordination 
Training & Development  Performance Optimization  Process Control/Inspection

3. CCAARREEEERR GGLLIIMMPPSSEE
AAssssoocciiaattee DDiirreeccttoorr ––OODDCC CCeerrttiiffiiccaattiioonnss llttdd JJuullyy ’’1144 ttiillll ddaattee
 Training & Consulting on ISO Standards, Lean Concepts, Business Excellence
 DDeettaaiilleedd PPrroojjeecctt ppllaannnniinngg ffoorr cceerrttiiffiiccaattiioonn ffoorr IISSOO 99000011,, EEMMSS 1144000011,, IISSOO2277000011,, BBCCMM..
 AAssssiissttiinngg tthhee cclliieenntt iinn pprreeppaarriinngg tthhee qquuaalliittyy MMaattrriicceess aanndd MMaannuuaall..
 CCoooorrddiinnaattiinngg wwiitthh IInntteerrnnaall aauuddiittoorrss ffoorr ddooccuummeenntt rreevviieeww..
 CCoonndduuccttiinngg tthhee pprree aauuddiitt bbaasseedd oonn tthhee rreeqquuiirreemmeenntt ffoollllooww uupp cclloossuurreess ooff NNCC//AAFFII..
 FFiinnaall aauuddiitt aanndd aassssiissttiinngg tthhee cclliieennttss iinn cclloossiinngg tthhee NNCCss aanndd rreeccoommmmeennddaattiioonn ffoorr cceerrttiiffiiccaattiioonnss..
RREELLIIAANNCCEE CCOOMMMMUUNNIICCAATTIIOONNSS LLTTDD,, HHYYDDEERRAABBAADD SSeepp’’0077--MMaayy1144
GGeenneerraall MMaannaaggeerr--QQuuaalliittyy EExxcceelllleennccee ((GGlloobbaall EEnntteerrpprriissee BBrrooaaddbbaanndd DDiivviissiioonn))
RReeppoorrttiinngg ttoo tthhee SSeenniioorr EExxeeccuuttiivvee VVPP
 Accountable for managing the techno-commercial aspect of the business and prepared technical budget, business
plans and strategies.
 Drawing up project plans, schedule of activities, budget & cost estimates, planning, procuring, mobilizing and
deploying resources to deliver the project within defined time and costliness.
 Proactively contributing in analysis, development, and implementation of strategic business plans & policies, ensuring
organizational growth, targeting maximum profitability & cost effectiveness.
 Studying existing systems and processes and conducted gap analysis to recommend befitting solutions within
available budgetary resources.
 Responsible for coordinating & defining the scope of TL 9000 certification, gap analysis and process preparation.
 Defining Critical to Quality (CTQs), operational/ functional metrics & establishing reliable measurement system for
data collection, analysis and presentation.
 Developing rollout of QE roadmap across the circles. Redefining the major processes as per TL 9000 requirements and
implementing dashboards.
 Spearheading efforts in driving productivity & yield improvements through robust QC/QA operations.
 Played a key role in the design and implementation of Product Quality Management System across 6 Circles and
specifying process specifications for various wireline products.
 Instrumental in formulating PATs for all POI with BSNL; Effectively Customized Outside Plant Network Processes to
Indian Requirements.
 Significant contribution in designing Network implementation Wireline manual applicable for the Nationwide
Wireline rollout and reduced the defect levels to less than 2 %.
 Prepared Network specifications In line with ITU -T, TEC STDs and updating periodically in line with technological
advancements.
 Detailed Wireline Process manual and deployed successfully across the nation. Implementing Six Sigma across the
organization. Core member in TL 9000 implementation.
 Designing network layouts and managing the installation, commissioning, configuration & maintenance of a wide
range of telecom equipments.
 Credentials of mentoring BB & GB projects as well as delivering BB training for seniors.
IIMMII SSOOFFTTWWAARREE LLTTDD NNoovv’’0066--SSeepp’’0077
HHeeaadd--QQuuaalliittyy SSeerrvviicceess
RReeppoorrtteedd ttoo tthhee GGeenneerraall MMaannaaggeerr
 Accountable for handling for all India level quality audit and telecom infrastructure like tower foundations & tower
installations.
 Managing the team in ensuring the Commercial building strength through NDT .
 Performed gap analysis, revamped QMS, process model as per business and customer needs.
 Spearheaded quality assurance function with overall responsibility for quality management of company's total
product range.
 Conceptualised measures/modifications in the operating procedures to optimise resource & capacity utilisation.
 Conceived and implemented innovative quality systems to enhance customer satisfaction and reduce costs/optimise
processes.

4.  Handled the telecom network installation and monitoring their performance as per DWDM technology requirements.
 Accountable for the quality management of wire line and telecom infrastructure projects.
 Ensured compliance to SLA & timely notifications are sent to client and managers, and they are kept updated with the
progress on the activities in the team.
 Performed resource capacity planning and presenting necessary reports to management.
 Initiated Process improvement responsibilities and planned the tasks assigned to team.
 Monitored performance of all 23 state heads as per the KRAs & cleared roadblocks in daily operations.
 Prepared manpower planning and annual budgets.
 Setup an independent Quality Assurance (QA) function for Engineering Services Division.
 Established measurement system & process capability baselines for Quantitative Process Management.
 Defined plan for conducting Internal Technical Audits, reviews and resolved noncompliance issue.
 Coordinated pan India third party quality inspections & established third party quality process at Circle HQs for
Bharti.
TTAATTAA TTEELLEESSRRVVIICCEESS LLTTDD,, MMUUMMBBAAII MMaarr’’9988--AAuugg’’0066
MMaannaaggeerr--NN WW ((SSCCMM))
RReeppoorrtteedd ttoo tthhee GGeenneerraall MMaannaaggeerr
 Successfully executed a project for intercity fiber optic backbone from Hyderabad to Vizag.
 Coordinated fiber optic NLD network of 20000 km & evaluated efficiency improvement parameters.
 Instrumental in formulating PATs for all POI with BSNL.
 Visited US & Japan to validate the fiber optic specifications to be used in NLD network.
 Accredited for customizing outside plant network processes to Indian requirements & introducing best practices in
the work.
 Efficiently managed designing network implementation wire line manual applicable for the nationwide wire line
rollout and reduced defect levels to less than 2%.
 Performed as core member, formulated NW-OSP processes in TL 9000 implementation.
 Managed strategic sourcing of all wire line products through advanced techniques like reverse auction & saved 18% of
Capex.
GGVV KK IINNDDUUSSTTRRIIEESS LLTTDD,, JJEEGGUURRUUPPAADDUU DDeecc’’9944--NNoovv’’9977
EEnnggiinneeeerr--PPrroojjeecctt MMaannaaggeemmeenntt aanndd QQuuaalliittyy CCoonnttrrooll iinn GGaass BBaasseedd PPoowweerr PPrroojjeecctt
AASSIIAA EENNGGIINNEEEERRIINNGG CCOO JJuull’’8899--NNoovv’’9944
EEnnggiinneeeerr QQuuaalliittyy CCoonnttrrooll
SSCCHHOOLLAASSTTIICC PPOORRTTFFOOLLIIOO
Master in Business Administration (Systems & IT); 2011
Punjab Technical University; 60%
B Tech (Civil); 1989
GPR Engineering College, Sri Venkateswara University; 62.5%
TTrraaiinniinnggss AAtttteennddeedd
 On fiber optic network design & implementation from Lucent Technologies
 On fiber optic network implementation conducted by Bell Canada.
 On overview of telecommunications by Agilent technologies Ltd.
 On inter connect and copper network technologies from 3M, Bangalore.
 Underwent ISO 9001:2008 QMS Internal Quality Auditing training from ETDC.
 Participated in a Six Sigma workshop conducted by Motorola University, Singapore.
 Undergone Six Sigma-Black Belt training from Benchmark Six Sigma Certification Pvt. Ltd.
 On People Management & Effective Managerial Skills, at IIM Lucknow.
CCoommppuutteerr PPrrooffiicciieenncciieess:: Windows XP MS Office (Word, Excel, Power Point), Visio & Minitab software tools
DDaattee ooff BBiirrtthh:: 26th March 1968
LLiinngguuiissttiicc AAbbiilliittiieess:: English, Hindi & Telugu
RReeffeerreenncceess:: Available on Request