Single Use Support GmbH, based in Kufstein, Austria, provides a secure logistics process for biopharma companies involving single-use bags for drug substances. Their product, ROSS®, offers robust storage and automated filling systems, ensuring maximum flexibility and minimal product loss. The expansion of their production capabilities signals potential for growth in handling bulk drug substances efficiently and safely.

1. INTRODUCING A NEW STANDARD
FOR DRUG SUBSTANCE MANAGEMENT

2. BASED IN THE
HEART OF THE ALPS
www.susupport.com 2
• Headquarters: KUFSTEIN, AUSTRIA
• Employees: 140
• Founded: 2016
• Turnover: approx. 150 Mio. EUR
“On the basis of single use bags, we offer
biopharma companies access to a new and
100% secure logistics process for liquids.”

3. FOR THE WHOLE WORLD
www.susupport.com 3

4. REFERENCES
“Thanks to a fortunate coincidence we got in
touch with SUSupport. Not only have we found a
more than solid solution for our main problem
thanks to their product RoSS® but we now have
access to a clever and 100% safe drug substance
logistics system.”
“The combination of a bag agnostic robust
secondary packaging RoSS and the scalable
plate-based freeze/thaw technologies convinced
us to select Single Use Support.
It not only matches all our requirements, it is
also safe, easy to navigate and flexible to single-
use bags from any supplier.
Furthermore, it is a good starting point to
expand to a whole end-to-end solution.”
www.susupport.com 4
Further references cannot be disclosed due to lack of customer approval.

5. POTENTIAL FOR DEVELOPMENT
Location Kufstein
- Production space overall
- approx. 1200 m²
- System assembly
- 100 platforms
- Consumables
- e.g. 100.000 RoSS shells
x 3
2021 2022
Location Kufstein & Hall
- Production space overall
- approx. 6000 m²
- System assembly
- 300 platforms
- Consumables
- e.g. 300.000 RoSS shells

6. POTENTIAL FOR DEVELOPMENT
The implementation of the 2nd location creates the basis for further growth!

7. BRIDGING THE GAP BETWEEN
DOWNSTREAM AND FILL/FINISH
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• Single Use Support’s BULK.STREAM® closes the gap between Downstream and
Fill & Finish by offering biopharma companies access to a new and secure
management process of liquids in single use bags.
• Single-Use Bag independent and scalable platform for drug substances

8. ROSS
PROTECT
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• RoSS® = Robust Storage and Shipping of bulk drug substance
in single use bags
• Single-use bag covered in 3D foam, protected in robust frame
and stainless-steel lids
• Bag-supplier Independent
• Product loss towards 0%
• Highest achievable storage density (cold room)
• Freedom and space to use sterile connectors
• Scalable platform: (10mL to 50L) for 2D single-use bags
Click here to get read more about RoSS
RoSS Closed
RoSS Open
RoSS.KSET

9. ROSS.FILL
FILL, FILTER, DRAIN
• Fully automated filling and draining system for single use
bags
• Filling of
• up to 200L of drug substance per batch in less than 1 hour
• 2D and 3D single use bags carrying few mL up to multiple liters
• Highest possible filling accuracy with individual weighing
cells
• Modular system with separate control unit and pumping
station
• Option to take samples
• Option to fill bottles and vials
• Option to include filtration
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Click here to get read more about RoSS.FILL
RoSS.FILL Bag
RoSS.FILL Bottle
RoSS.FILL CGT

10. MANIFOLD ASSEMBLY
CUSTOMIZED SINGLE-USE MANIFOLDS
• 100% customized & fitting: Create your customized one-
stop manifolds solution for safe and comfortable single-
use filling
• Maximum flexibility by designing your systems and
processes according to your needs
• Shortest Lead Times
• 100% quality utilizing gamma or irradiation steriziled
single-use tube assemblies to facilitate an uninterrupted
flow of your drug substance solution that prevents
contamination and product loss.
• Independent from manufacturer of different manifold
components, such as tubings, aseptic connectors, filters,
etc.
• Scalable and modular manifold designs
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Click here to get read more about Manifolds
Single-Use Manifolds
Drawing

11. ROSS.PFTU
FREEZE, THAW
• The plate-based freeze/thaw platform is completely adapted
to the RoSS Shell System
• Scalable from small to big batch sizes:
Lab Scale (< 5L) - Mid Scale (< 70L) –
Large Scale (< 300L) incl. Auto Load Kit
• At highest possible freezing velocity & accuracy
• Compatible with all batch sizes and manufacturers
• Hybrid solution for bags & bottles in one platform
• Freezes down to -90°C
• Best product stability for mAbs and bulk drug substance
through controlled freezing
• Fully automated at highest possible speed and accuracy
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RoSS.pFTU Lab Scale
RoSS.pFTU Large Scale
Click here to get read more about RoSS.pFTU
Same freezing kinetics with all scales

12. ROSS.FRDG
COLD STORAGE
• Refrigerating frozen drug substances for cold storage
• High storage density and stackability of RoSS shells and
RoSS.FRDG itself
• Setpoint temperature ranging from +10°C to -80°C
• High degree of flexibility in-plant due to its portable use
• Ease of use for (un-)loading
• Contains up to 300L of drug substance
• Flexible shelving system and optional loading of either
racks or trolleys carrying RoSS shells
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Click here to get read more about RoSS.FRDG
RoSS.FRDG
RoSS.FRDG

13. ROSS.SHIP
SHIP, TRACK, TRACE
• 100% protection from external mechanical influences
during shipping
• Keeps low temperature for shipping
• Multi-use or single-use
• Complies with international logistics standards
• GPS/G-Force for monitoring temperature and tracking its
geographical location at all times
• Qualification based on ISTA/ASTM 4169
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Click here to get read more about RoSS.SHIP
RoSS.SHIP Single-Use
RoSS.SHIP Multi-Use

14. WHAT ELSE?
www.susupport.com 14
RoSS Trolley RoSS.LIQU
MITS.2D Integrity Test at point of use RoSS.KSET Rack
Premium Service Package Full Qualification incl. IOQ

15. www.susupport.com
15
Thomas Wurm
Co-CEO & Founder
JOHANNES KIRCHMAIR
Co-CEO & Founder
20+ years biopharma
experience
THOMAS WURM
Co-CEO & Founder
15+ years industrial
experience
SINGLE USE SUPPORT GMBH
Endach 36
6330 Kufstein
Austria/Tyrol
www.susupport.com