Alyssa McQueen interned with the Lima Society of Human Resource Management (SHRM) from fall 2015 to winter 2016. She was tasked with developing their social media presence and updating their outdated website. Despite obstacles like limited help from officers unfamiliar with social media and websites, Ms. McQueen succeeded in creating Facebook and Twitter pages linked to an updated member and public website. She presented her work to the Chapter and Board, and created training materials to enable their continued use of the sites. Based on supervising her work, the author was impressed by Ms. McQueen's time management, communication, adaptability, and ability to meet deadlines while adjusting plans as needed. Her presentation skills received positive feedback, and the

1. May 5, 2016
To Whom It May Concern
AlyssaMcQueenwasan internwiththe LimaSocietyof HumanResource Management(SHRM) for five
monthsbeginninginfall of 2015 and endinginwinterof 2016. She was taskedwithdevelopingasocial
mediapresence forthe organization,anddevelopingthe chapterwebsite whichwasinaveryprimitive
state.The most challengingpartof herassignmentwasthe needtoworkindependentlywithverylittle
helpfromthe chapterofficerswhoknow little tonothingaboutsocial mediaandwebsites.
Ms. McQueensucceededdespitethe obstaclesindevelopingaFacebookpage andlogo,a Twitterpage,
and linkingthesepagestothe chapterwebsite. She developedboththe Membersonlypartof the
website,andthe publicportion. InJanuary2016 she presentedherworkatthe Chapter’sannual
meeting,andinMarch presentedherfinal reporttothe Boardmembers. To enable the organizationto
continue touse the sites,she developedtrainingmaterialsforus.
Duringthe time that I wassupervisingMs.McQueenasa Board memberof LimaSHRM, I was especially
impressednotonlybyhersocial mediaskills,butbyhertime management,herexcellent
communicationsskills,andheradaptability.The Boardwasnot alwaysresponsivetoherrequestsfor
materialsandinformation,butshe wasdiplomaticbutdetermined. She metherdeadlines,keptme
informedaboutherprogress,andadjustedherplansasneeded. She remainedunflustered,anddealtin
a positive waywithsome difficultpersonalities.
Her presentationskillsare very polished. She ispoised,articulate,andexplainsdifficultconceptswell. I
heardmany positive commentsfromthe membershipafterherpresentation,andthe Boardmembers
ratedher highlyineverycategoryof herevaluation.
She will be anassetto any organization,butparticularlyinarole where independentactionisrequired,
and where listeningtoclientsorcustomerstosolve problemsisimportant. Itwasa pleasure towork
withher,and I fullyexpecthertosucceedinwhatevershe choosestodo. Feel free tocontactme with
any furtherquestions.
Sincerely,
Bonnie Leonhardt,Ph.D.,S.P.H.R.
M.B.A.DepartmentChair
Universityof NorthwesternOhio
(419) 230-8011