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SEARCH ENGINE OPTIMIZATION:
 TALES FROM A PRACTITIONER



           Presented to:

              GA Tech
       College of Management

        September 11, 2012
ABOUT ME & PPI
   Degrees in Business/Marketing and Communications
 Management
  Marketing = 25 years

  Search engine marketing = 14 years

  President of SEMPO Atlanta – event at Google’s office
 this Thursday evening: http://bit.ly/NWW5wI
  Full-service, award-winning search engine marketing
 agency based in Atlanta since 2001
  Provide search engine optimization (SEO) & pay-per-
 click (PPC) services to clients nationwide
WHY SHOULD YOU CARE ABOUT SEM?



WHY SHOULD YOU CARE ABOUT SEM?
SEARCH ENGINE OPTIMIZATION
           (SEO)
Paid listings,
   sponsored links,
pay-per-click (PPC) ads,
  cost per click (CPC)




         Organic, editoria
         l, natural, algo
          rithmic results
           (SEO - Search
              Engine
           Optimization)
SEO GOALS



ECOMMERCE VS. LEAD GENERATION
     Often B2C                  Often B2B

 Goal is to make an     Goal is to capture a
  immediate sale          prospect’s data for lead
 Usually less            nurturing
  expensive, more        Usually more
  simple products         expensive or
 Short sales             complicated products &
  cycle, impulse buys     services
                         Longer sales
                          cycle, decision by
                          committee
SEO COSTS
HOW SEARCH ENGINES WORK
(THE ORGANIC – SEO – SIDE)
 Step 1: Find, crawl &    Step 2: Receive query,
index web content         rank & display content
THE MOST IMPORTANT STEP

              Keyword Research!
SEARCH TERM RESEARCH: CRITICAL



  Use the verbiage your target audience uses – not what
           your industry or internal experts use

        “search marketing” or “web optimization”?
              “healthcare” or “health care”?

       “financial solutions” or “financial software”?
KEYWORD RESEARCH




 Search volume
 Competitiveness

 Stage in buying cycle   servers
                                         used        used         used ibm
                                        servers     as/400         as/400
                                                    servers        servers

                                    Search volume
                                    Competitiveness
                                    Probability of buying
                                    Likelihood of high rankings
AVOID EDITORIAL RESULTS WITH SEARCH
TERM SELECTION




    80%
   editorial
AVOID EDITORIAL RESULTS WITH SEARCH
TERM SELECTION




      80%
   commercial
ON-PAGE FACTORS




                  Source: Search Engine Land
BUT WAIT…
 Search engines don’t just look at the web page itself when
determining how to rank it
 They also look at the quantity and quality of links pointing to that web
page
 Links are an implied endorsement




                       Source: SEO Solution Blog
LINK-BUILDING: CRITICAL & MUST BE DONE
RIGHT
 YES: high quantity of quality links, relevant sites, hand-
  selected sites, diversified link types, content/campaign
  creation (“link bait”), social media, leveraging other
  marketing tactics
 NO: link farms, irrelevant sites, automated submissions,
  too many links from the same type of site, reciprocal
  links, paid links, content farms
THE CRIMES OF SEO         Source: eZanga.com




                    Source: Reload Media
OFF-PAGE FACTORS
                   Source: Search Engine Land
ALL SEO FACTORS
                  Source: Search Engine Land
SOCIAL MEDIA
SOCIAL MEDIA CAN BE LEVERAGED FOR
SEO PURPOSES




     Content
GOAL: TAKE UP AS MUCH ROOM IN THE
SERPS AS POSSIBLE


                 Website
                 Website
                 Website
            Twitter profile

         Facebook profile

          LinkedIn profile

    BusinessWeek profile

                   (not us)

  Optimized press release

                    Video           (not us)
MONITOR YOUR COMPANY &
BRAND NAME(S)
SOCIAL MEDIA CAN BE LEVERAGED FOR
SEO PURPOSES

                    Votes
SOCIAL MEDIA CAN BE LEVERAGED FOR
SEO PURPOSES


                    Links
MEASURING RESULTS
(How do we know this is working?)
HOW DO YOU MEASURE SEO?
MEASURING RESULTS


                                   Conversions
                     Visitors /
     Rankings                       / Revenue /
                    Site Traffic
                                        ROI
WHY DO RANKINGS MATTER?




                          Source: eZanga.com
PERSONALIZED SEARCH MEANS RESULTS
VARY FOR EVERYONE
USABILITY: MORE IMPORTANT THAN SEO
EVEN? (YES!)
USABILITY: MORE IMPORTANT THAN SEO
EVEN? (YES!)
USABILITY: MORE IMPORTANT THAN SEO
  EVEN? (YES!)


                                  Starting         Site Visitors     Good Site              Conversions
                                                                     • 1% conversion
                                                   • 100,000                                • 1,000
                                   point                               rate


 SEO only



Site Visitors   Good Site           Conversions
after SEO       • 1% conversion                                Usability
                                    • 2,000                                                           Great Site
• 200,000         rate                                                          Site Visitors                           Conversions
                                                                 only           • 100,000
                                                                                                      • 2% conversion
                                                                                                        rate
                                                                                                                        • 2,000




                                  Site Visitors   Great Site
                                  after SEO       • 2% conversion
                                                                    Conversions                 SEO +
                                                                    • 4,000
                                  • 200,000         rate                                       Usability
HOW PHONE CALL TRACKING
WORKS


                                   Type in URL directly & see this:




                     Click on a Google organic listing & see this:




                          Click on a Google paid listing & see this:
CALL TRACKING ENSURES YOU’RE
MEASURING ALL RESULTS




                       33%



          66%
CALL TRACKING ENSURES YOU’RE
MEASURING ALL RESULTS



                        Mini Case Study:
                        -71% of leads came in by
                        phone
                        -Increased PPC bids

                        -Doubled the number of
                        PPC leads generated
CASE STUDIES
INCREASE IN RANKINGS
INCREASE IN ORGANIC SITE TRAFFIC
INCREASE IN ORGANIC CONVERSIONS
PAID SEARCH HAS ADDITIONAL METRICS
LANDING PAGES CAN MAKE OR BREAK




                                  3.4% conversion rate - BEFORE
4.8% conversion rate – AFTER (>40% increase
SEO & PAID SEARCH TOGETHER ARE EVEN
MORE POWERFUL
WANT MORE?
   Subscribe to our newsletter: www.prominentplacement.com
   Subscribe to our blog (email or RSS): www.searchadvisory.net
   “Like” us on Facebook: www.facebook.com/ProminentPlacement
   Follow us on Twitter: @ProminentPlcmnt or @StacyWms
   Follow us on LinkedIn: www.linkedin.com/company/prominent-
    placement-inc.
   View other presentation on Slideshare:
    www.slideshare.net/stacywms

    We are always looking for good interns – email me your resume at
     StacyWilliams@ProminentPlacement.com if you are interested!

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SEO Tales from a Practitioner

  • 1. SEARCH ENGINE OPTIMIZATION: TALES FROM A PRACTITIONER Presented to: GA Tech College of Management September 11, 2012
  • 2. ABOUT ME & PPI  Degrees in Business/Marketing and Communications Management  Marketing = 25 years  Search engine marketing = 14 years  President of SEMPO Atlanta – event at Google’s office this Thursday evening: http://bit.ly/NWW5wI  Full-service, award-winning search engine marketing agency based in Atlanta since 2001  Provide search engine optimization (SEO) & pay-per- click (PPC) services to clients nationwide
  • 3. WHY SHOULD YOU CARE ABOUT SEM? 
  • 4. WHY SHOULD YOU CARE ABOUT SEM?
  • 6. Paid listings, sponsored links, pay-per-click (PPC) ads, cost per click (CPC) Organic, editoria l, natural, algo rithmic results (SEO - Search Engine Optimization)
  • 8. ECOMMERCE VS. LEAD GENERATION Often B2C Often B2B  Goal is to make an  Goal is to capture a immediate sale prospect’s data for lead  Usually less nurturing expensive, more  Usually more simple products expensive or  Short sales complicated products & cycle, impulse buys services  Longer sales cycle, decision by committee
  • 10. HOW SEARCH ENGINES WORK (THE ORGANIC – SEO – SIDE)  Step 1: Find, crawl &  Step 2: Receive query, index web content rank & display content
  • 11. THE MOST IMPORTANT STEP Keyword Research!
  • 12. SEARCH TERM RESEARCH: CRITICAL Use the verbiage your target audience uses – not what your industry or internal experts use  “search marketing” or “web optimization”?  “healthcare” or “health care”?  “financial solutions” or “financial software”?
  • 13. KEYWORD RESEARCH  Search volume  Competitiveness  Stage in buying cycle servers used used used ibm servers as/400 as/400 servers servers Search volume Competitiveness Probability of buying Likelihood of high rankings
  • 14. AVOID EDITORIAL RESULTS WITH SEARCH TERM SELECTION 80% editorial
  • 15. AVOID EDITORIAL RESULTS WITH SEARCH TERM SELECTION 80% commercial
  • 16. ON-PAGE FACTORS Source: Search Engine Land
  • 17.
  • 18. BUT WAIT…  Search engines don’t just look at the web page itself when determining how to rank it  They also look at the quantity and quality of links pointing to that web page  Links are an implied endorsement Source: SEO Solution Blog
  • 19. LINK-BUILDING: CRITICAL & MUST BE DONE RIGHT  YES: high quantity of quality links, relevant sites, hand- selected sites, diversified link types, content/campaign creation (“link bait”), social media, leveraging other marketing tactics  NO: link farms, irrelevant sites, automated submissions, too many links from the same type of site, reciprocal links, paid links, content farms
  • 20. THE CRIMES OF SEO Source: eZanga.com Source: Reload Media
  • 21. OFF-PAGE FACTORS Source: Search Engine Land
  • 22. ALL SEO FACTORS Source: Search Engine Land
  • 24. SOCIAL MEDIA CAN BE LEVERAGED FOR SEO PURPOSES Content
  • 25. GOAL: TAKE UP AS MUCH ROOM IN THE SERPS AS POSSIBLE Website Website Website Twitter profile Facebook profile LinkedIn profile BusinessWeek profile (not us) Optimized press release Video (not us)
  • 26. MONITOR YOUR COMPANY & BRAND NAME(S)
  • 27. SOCIAL MEDIA CAN BE LEVERAGED FOR SEO PURPOSES Votes
  • 28. SOCIAL MEDIA CAN BE LEVERAGED FOR SEO PURPOSES Links
  • 29. MEASURING RESULTS (How do we know this is working?)
  • 30. HOW DO YOU MEASURE SEO?
  • 31. MEASURING RESULTS Conversions Visitors / Rankings / Revenue / Site Traffic ROI
  • 32. WHY DO RANKINGS MATTER? Source: eZanga.com
  • 33. PERSONALIZED SEARCH MEANS RESULTS VARY FOR EVERYONE
  • 34. USABILITY: MORE IMPORTANT THAN SEO EVEN? (YES!)
  • 35. USABILITY: MORE IMPORTANT THAN SEO EVEN? (YES!)
  • 36. USABILITY: MORE IMPORTANT THAN SEO EVEN? (YES!) Starting Site Visitors Good Site Conversions • 1% conversion • 100,000 • 1,000 point rate SEO only Site Visitors Good Site Conversions after SEO • 1% conversion Usability • 2,000 Great Site • 200,000 rate Site Visitors Conversions only • 100,000 • 2% conversion rate • 2,000 Site Visitors Great Site after SEO • 2% conversion Conversions SEO + • 4,000 • 200,000 rate Usability
  • 37. HOW PHONE CALL TRACKING WORKS Type in URL directly & see this: Click on a Google organic listing & see this: Click on a Google paid listing & see this:
  • 38. CALL TRACKING ENSURES YOU’RE MEASURING ALL RESULTS 33% 66%
  • 39. CALL TRACKING ENSURES YOU’RE MEASURING ALL RESULTS Mini Case Study: -71% of leads came in by phone -Increased PPC bids -Doubled the number of PPC leads generated
  • 42. INCREASE IN ORGANIC SITE TRAFFIC
  • 43. INCREASE IN ORGANIC CONVERSIONS
  • 44. PAID SEARCH HAS ADDITIONAL METRICS
  • 45. LANDING PAGES CAN MAKE OR BREAK 3.4% conversion rate - BEFORE
  • 46. 4.8% conversion rate – AFTER (>40% increase
  • 47. SEO & PAID SEARCH TOGETHER ARE EVEN MORE POWERFUL
  • 48. WANT MORE?  Subscribe to our newsletter: www.prominentplacement.com  Subscribe to our blog (email or RSS): www.searchadvisory.net  “Like” us on Facebook: www.facebook.com/ProminentPlacement  Follow us on Twitter: @ProminentPlcmnt or @StacyWms  Follow us on LinkedIn: www.linkedin.com/company/prominent- placement-inc.  View other presentation on Slideshare: www.slideshare.net/stacywms We are always looking for good interns – email me your resume at StacyWilliams@ProminentPlacement.com if you are interested!

Editor's Notes

  1. Example of an optimized page, both the visible content and the “behind the scenes” coding (meta tags, which Alex will be talking about).
  2. One of the things that all marketers should do is Search Engine Reputation Management. This can be as simple as running searches on your company name and any key product brand names to see what shows up in the results. We’ve heard from a number of companies that have seen leads or sales drop off unexpectedly. Sometimes, after digging into every possible problem for a week or two, someone will think to check the search engine results and see a negative mention of the company in a blog post or on a social media or review site.It’s important to know what your prospective customers, employees, vendors and investors see when searching for information about your company. If there’s a conversation going on about your brand, you should probably participate in that conversation. And, you may want to try to optimize additional web content to rank high so it pushes the negative mentions lower in the search results – perhaps to the second page – so fewer people will see it.
  3. Rankings are no good unless searchers click and go to your site. Site visitors are no good unless they convert – buy something (ecommerce sites) or fill out a form (lead gen sites). Will also talk very briefly about two of the newer ways we’re measuring results (bottom right corner) – this is constantly evolving and allowing us to track more data more accurately.