Security Liaison
    Officer
     Created and Presented:
     Officer Timothy J Behrle
           Badge #167
The Problems

• Unsecured valuables
• Staff not informed about security services that are
  currently present
• Importance of wearing CHOP ID
• Reporting lost IDs right away
• Escorts to lots and garages
• Jump starts and Vehicle lockouts
• Verbal Judo classes
• Reporting something if it seems wrong
• Writing down descriptions of suspects
How do we solve the
            Problem?
• How: By presenting an information booth in highly
  public area
• Time: Security department all works days
• Where: Incoming and Out going of shifts in lobby
  and cafeteria areas.
• Tools: Table, pamphlets, story boards. ( If available
  ID lanyards and Security Stickers.)
• Who: Security Liaison Officers
Who should be a Liaison
        Officer?
• Neat Uniform

• Well Spoken

• Customer Service Orientated

• Approachable

• Every Shift should have at least one officer
How do we benefit as a
   Security Department?
• Positive interaction with staff and guest.

• Shows compassion towards staff needs.

• Promotes an environment of safety.

• Cuts down on thefts, if items are secured properly.

• Makes officers more approachable.

• Informs staff and guest of service that are available.

• Teaches staff that they are a major role in keeping CHOP
  SAFE.
Cost
• Personnel: Already here for all work day. No extra cost.
• Materials:
1. Story board: $6.00
2. Table apron: $172
3. Badge Holders: $246 (600 custom CHOP logo)
4. ID Lanyards: $42.74 (50 piece)
5. Pamphlets: $294.83 (1000)
6. Flat screen Monitor: $ 150
 Cost: $917 True Cost: $18
• Only a Security Liaison Officer and storyboards needed
  for pilot program.
Future Booth
Thank You.
• Any Questions??

Security liaison officer

  • 1.
    Security Liaison Officer Created and Presented: Officer Timothy J Behrle Badge #167
  • 2.
    The Problems • Unsecuredvaluables • Staff not informed about security services that are currently present • Importance of wearing CHOP ID • Reporting lost IDs right away • Escorts to lots and garages • Jump starts and Vehicle lockouts • Verbal Judo classes • Reporting something if it seems wrong • Writing down descriptions of suspects
  • 4.
    How do wesolve the Problem? • How: By presenting an information booth in highly public area • Time: Security department all works days • Where: Incoming and Out going of shifts in lobby and cafeteria areas. • Tools: Table, pamphlets, story boards. ( If available ID lanyards and Security Stickers.) • Who: Security Liaison Officers
  • 5.
    Who should bea Liaison Officer? • Neat Uniform • Well Spoken • Customer Service Orientated • Approachable • Every Shift should have at least one officer
  • 6.
    How do webenefit as a Security Department? • Positive interaction with staff and guest. • Shows compassion towards staff needs. • Promotes an environment of safety. • Cuts down on thefts, if items are secured properly. • Makes officers more approachable. • Informs staff and guest of service that are available. • Teaches staff that they are a major role in keeping CHOP SAFE.
  • 7.
    Cost • Personnel: Alreadyhere for all work day. No extra cost. • Materials: 1. Story board: $6.00 2. Table apron: $172 3. Badge Holders: $246 (600 custom CHOP logo) 4. ID Lanyards: $42.74 (50 piece) 5. Pamphlets: $294.83 (1000) 6. Flat screen Monitor: $ 150 Cost: $917 True Cost: $18 • Only a Security Liaison Officer and storyboards needed for pilot program.
  • 8.
  • 9.
    Thank You. • AnyQuestions??