Saravanakumar N is seeking a position in the IT industry that offers professional growth. He has a Bachelor's degree in Information Technology and 3.2 years of experience in the telecom domain. He is proficient in manual testing and has knowledge of Selenium, C++, HTML, Microsoft Office, SQL, and operating systems like Windows. He is currently working as a Junior Quality Analyst at KnowledgeQ Interactive Consultancy Pvt Ltd where he performs tasks like test case preparation, test execution, defect reporting and tracking. Previously he worked at Tata Consultancy Services as a Process Associate supporting customers of Telstra Telecommunication Services.

1. RESUME
Name : SARAVANA KUMAR N
Address : 4/124, Ambethkar nagar, Chikkarampalayam (PO),
Karamadai-641104, Coimbatore, Tamilnadu, India.
: nsaran.sqc@gmail.com
: +919944076455
: N9211990
CAREER OBJECTIVE
Seeking a position to utilize my skills and abilities in the Information Technology Industry that
offers professional growth while being resourceful, innovative and flexible.
PROFILE SUMMARY
 An enthusiastic experience with highly motivated and leadership skills having bachelor
of degree in Information Technology.
 Eager to learn new technologies and methodologies.
 Always willing to innovate the new things which can improve the existing technology.
 Proficient in the use of computer
 Self motivated professional with strong communication skills, an ability to learn new
things quickly and work as a team.
ACADEMIC DETAILS
Year Qualification Institution Studied %
2011 BSC-Information Technology
Sri Ramakrishna Mission Vidyalaya
College Of Arts And Science,
Coimbatore
65.70
2008
Higher Secondary Certificate
Examination
Govt Hr.Sec. School, Karamadai 78.90
2006 Secondary School Examination Govt Hr.Sec. School, Karamadai 75.20

2. PROFESSIONAL STRENGTH
 3.2 years of experience in Telecom domain
 Proficiency in Medium level of MS Excel
 Excellence in Manual Testing(Writing Test Case & Test) from 11th Nov 2015.
COMPUTER SKILLS
 Testing : Manual Software Testing & Basics of Selenium
 Programming Language : C++, HTML.
- Good knowledge in oops concept.
- Conceptual knowledge in creation of virtual table manually.
 Office package : Microsoft word, Excel, Powerpoint, Access.
 Database : SQL, MS Access.
SQL : Basics, select statement, sub queries, update, create statements.
 Operating System : Windows
CERTIFIACTION COURSE
Completed Certified Software Testing Associate (CSTA 2.0) course in STC Technologies
Pvt. Ltd., Coimbatore.
Manual Testing :
 Strong in SDLC, STLC and Defect Life Cycle.
 Knowledge on Test Plan, Traceability Matrix.
 Knowledge of writing, reviewing and executing Test Cases.
 Knowledge on Functional, Integration, and System Testing.
 Knowledge on Smoke, Regression, Compatibility and various other types of Testing
Automation Testing : Selenium
 Knowledge in Automation web application testing using using selenium webdriver with
Testing framework.
 Executing selenium test cases and reporting defects.

3.  Knowledge in data driven testing, cross browser testing and parallel test execution using
selenium web driver.
 Knowledge on handling element in selenium web driver.
AREA OF INTEREST
 Software Testing
 Customer support
WORK EXPERIENCE
Organization : Tata Consultancy Services Limited
Designation : Process Associate
Location : Chennai
Period : 2nd Dec 2011 to 4th Feb 2015.
Client : Telstra Telecommunication Services Pvt. Ltd, Australia.
Responsibilities
 Processing customer requests of telecommunication services.
 Fixing the issue on time without delay.
 Customer complaint handling through email & calls.
 Quality & deliverable reports within the TAT.
 Initiating more innovative ideas towards achieving the team’s production and quality.
 Provides process training to new resources.
 Preparing and submission of EOD reports to the management.
 Team handling in the absence of Team Lead.
 Conducting event and organizing an entertainment program in the team to reduce the
stress in the work.
 Supporting the Team member when there is a difficult issue in the case.
ACHIEVEMENTS
 Received the Performance Link Reward for best performance twice in Jun’12 & Apr’13.
 Received the Rewards and Recognition award as the best performer in the team for the
Month of Apr’13.

4. WORK EXPERIENCE
Organization : KnowledgeQ Interactive Consultancy Pvt, Ltd.
Designation : Junior Quality Analyst
Location : Coimbatore.
Period : 09th Nov 2015 to Till date.
Responsibilities
 Preparing & Executing Test cases and Preparing Traceability matrix.
 Analyzing and Executing the Test Plan.
 Following Agile Methodology.
 Discussing detailed report with SCRUM Masters.
 Doing Cross Browser Testing in different platforms.
 Understanding the Project deliverables and work towards to it.
 Satisfying the client expectations.
 Performing Defect reporting & tracked the defects using bug tracker tool - Bugzilla.
LIVE PROJECT : SCHOOL 365 - SCHOOL MANAGEMENT SYSTEM
 Front End: C#.net
 Back End: SQL
ROLE :
 Analysis
 Testing
 Implementation
VENDOR : KNOWLEDGEQ PRODUCT
DESCRIPTION :
School365 is an online school management system. Application to record and manage all
school activities starting from the admission to various academic and financial reports.
School365 stands out from other school management products with variety of report options and
fully dynamic and customizable component features.

5. PARTICIPATION
 Participated drawing, pot painting and Tamil essay competition and won first price and
visited Coimbatore Airport during school.
 Participated in Environmental awareness program conducted by Ministry of HUMAN
RESOURCE DEVELOPEMENT on 24th Feb, 2003.
 Under gone training of School Sanitation during school conducted by TOTAL
SANITATION CAMPAIGN DISTRICT RURAL DEVELOPEMENT AGENCY.
 Attended one day workshop in Personality Development and Career Enhancement on 14
Sep, 2008 conducted by Sri Krishna College Arts and Science , Coimbatore
 Successfully completed Training Program on English Communication and Basic
Corporate Etiquette conducted by TATA CONSULTANCY SERVICES.
PERSONAL QUALITIES
 Complete my work in correct time
 Able to work in a team
 System and Operational Analysis
 Active learning and critical thinking
 Keep myself calm in pressure situation.
 Positive Thinking
 Open to any challenging work
 Good learner by observation
 Disciplined, Sincere in Work.
 Smart Worker
 Adaptability, Knowledge and Focus on work.
EXTRA CURRICULAR ACTIVITY
 Organized College Day Functions and Events.
 Writing Poems
 Photography
 Pencil drawing

6. HOBBIES
 Playing Cricket
 Listening to music
 Reading daily news
 Playing mobile games
PERSONAL DETAILS
Father’s Name : C.Nagaraj
DOB : 17th May 1991
Marital Status : Single
Gender : Male
Nationality : Indian
Languages Known : English and Tamil (speak & write)
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge and
belief.
Place : Coimbatore
Date : Yours sincerely
(Saravanakumar.N)