Adopting lean startup? Talking to customers? Many product managers, marketing teams, website, app or software developers talk to their customers but lack the right techniques and draw bad conclusions. Don't build something nobody wants. Instead dip your big toe into the psychology of what it is like to be interviewed and get feedback that is 100% to be trusted.
I have spent years on building startups, some based on what customers told me that they wanted. Then I built it. Then they didn't use it or buy it. How can this be? How can the customer be always right, yet give us feedback that is so wrong? Were they lying to us? Yes, obviously!
The answer to this riddle is in the psychology of how we talk to people, what the context and introduction is to how we start our customer development or interview sessions. At different stages of development, we have different outcomes that we want to achieve; from understanding behaviour to identifying what is really a problem customers care about to whether a given solution to that problem would work to getting your first product built and gathering some usage data. What do you want to know?
There are a few truths for every stage. Customers are always going to be polite and not want to hurt our feelings. Customers will want to present a good version of themselves that eats healthily, makes good environmental choices, goes to the gym regularly - even when the reality could not be further from the truth. Customers will make suggestions to appear intelligent, to tell us what they think we want to hear. Can these biases be stripped out? Absolutely, if you know what to do and what the warning signs are.
Finally, if you live in the product management, web development or software development world, how do you incorporate this feedback into some useful insights that you can bring back to your team? I'll tell you more in the presentation
Trabajo de laboratorio sobre Actividad Catalasa - Laboratory work on catalas...pschwarzbaum
Actividad diseñada a introducir a los alumnos en actividades de laboratorio.
Los alumnos deben hacer un homogenato de higado y luego utilizarlo para verificar la reaccion mediada por la enzima catalasa. Deben realizar controles adecuados y trabajar en un ambiente seguro.
Adopting lean startup? Talking to customers? Many product managers, marketing teams, website, app or software developers talk to their customers but lack the right techniques and draw bad conclusions. Don't build something nobody wants. Instead dip your big toe into the psychology of what it is like to be interviewed and get feedback that is 100% to be trusted.
I have spent years on building startups, some based on what customers told me that they wanted. Then I built it. Then they didn't use it or buy it. How can this be? How can the customer be always right, yet give us feedback that is so wrong? Were they lying to us? Yes, obviously!
The answer to this riddle is in the psychology of how we talk to people, what the context and introduction is to how we start our customer development or interview sessions. At different stages of development, we have different outcomes that we want to achieve; from understanding behaviour to identifying what is really a problem customers care about to whether a given solution to that problem would work to getting your first product built and gathering some usage data. What do you want to know?
There are a few truths for every stage. Customers are always going to be polite and not want to hurt our feelings. Customers will want to present a good version of themselves that eats healthily, makes good environmental choices, goes to the gym regularly - even when the reality could not be further from the truth. Customers will make suggestions to appear intelligent, to tell us what they think we want to hear. Can these biases be stripped out? Absolutely, if you know what to do and what the warning signs are.
Finally, if you live in the product management, web development or software development world, how do you incorporate this feedback into some useful insights that you can bring back to your team? I'll tell you more in the presentation
Trabajo de laboratorio sobre Actividad Catalasa - Laboratory work on catalas...pschwarzbaum
Actividad diseñada a introducir a los alumnos en actividades de laboratorio.
Los alumnos deben hacer un homogenato de higado y luego utilizarlo para verificar la reaccion mediada por la enzima catalasa. Deben realizar controles adecuados y trabajar en un ambiente seguro.
Anketa Hrvatske liječničke komore, provedena na 1400 članova mlađih od 40 godina.. Istraživano je zadovoljstvo liječnika mogućnošću napredovanja, željama za ostanak u RH i uvjetima specijalizacije
HLK je provela dva istraživanja na temu nasilja nad liječnicima tijekom obavljanja njihove djelatnosti. Provedene su dvije ankete (anketa liječnici i anketa ravnatelji) u razdoblju od rujna do studenog 2016.
Anketa Hrvatske liječničke komore, provedena na 1400 članova mlađih od 40 godina.. Istraživano je zadovoljstvo liječnika mogućnošću napredovanja, željama za ostanak u RH i uvjetima specijalizacije
HLK je provela dva istraživanja na temu nasilja nad liječnicima tijekom obavljanja njihove djelatnosti. Provedene su dvije ankete (anketa liječnici i anketa ravnatelji) u razdoblju od rujna do studenog 2016.
1. Aplicació a l’àmbit local de l’Estratègia de Planejament i Construcció Sostenibles per a Catalunya Criteris de sostenibilitat en el planejament de Sant Cugat del Vallès Martorell, 28 de febrer de 2003
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4. Per tal de fomentar l’edificació sostenible, els serveis tècnics municipals elaboren informes pels promotors de plans parcials amb una clara i àmplia proposta de criteris ambientals. El treball de transmetre des de l’Ajuntament als promotors, i en concret, als equips d’arquitectes, un seguit d’idees i recomanacions ambientals, constitueix una de les actuacions claus per tendir cap a la sostenibilitat dels futurs barris. 3. Introducció de criteris de sostenibilitat a les Ordenances dels Plans Parcials Temes de les recomanacions ambientals per a l’edificació lliurades als promotors -Estalvi d’aigua -Reutilització d’aigües grises -Tractament d’aigües residuals -Contaminació acústica -Aïllament tèrmic -Energia i energia solar per ACS -Materials -Tractament de zones verdes i d’espais lliures -Prevenció incendis -Viabilitat i mobilitat -Gestió de residus -Contaminació lumínica -Impacte visual i paisatgístic
5. 4. Bonificacions fiscals i subvencions La quota de l’impost corresponent a construccions, instal·lacions o obres que incorporin mesures innovadores i potestatives de construcció sostenible , es reduiran per aplicació del coeficient següent: a.- Edificacions que incorporin sistemes de captació d’energia solar i/o mesures destinades a reduir el consum d’aigua mitjançant la seva reutilització, la part de la instal.lació addicional.....................40 % b.- Obres d’ampliació o instal.lació en edificacions existents destinades a incorporar elements de construcció sostenible basats en sistemes actius d’aprofitament de l’energia solar i/o mesures destinades a reduir el consum d’aigua mitjançant la seva reutilització...................................95 % Impost sobre construccions, instal.lacions i obres
6. c.- La incorporació d’altres elements de construcció sostenible no inclosos en els anteriors apartats (disseny bioclimàtic dels edificis, mesures addicionals d’estalvi energètic, selecció de materials constructius ecològics, etc.) podran obtenir una bonificació de la quota de l’impost de fins el ....................................................................................................40% , en funció del seu especial interès en concòrrer a una circumstància d’interès general com és la protecció del medi ambient. D’altra banda, des de l’any 2001 s’ofereixen anualment subvencions per a les instal.lacions d’aprofitament d’energia solar i estalvi d’aigua.
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8. Objectiu: Reduir el consum domèstic d’aigua fins als valors recomanats de 150 l/hab/dia l’any 2010.
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