This document discusses key performance indicators (KPIs) for sales managers. It provides information on developing KPIs, including defining objectives, identifying key result areas and tasks, and determining methods to measure results. The document notes that KPIs should be clearly linked to strategy and answer important questions. It also discusses different types of KPIs, such as process, input, output, leading, lagging, outcome, qualitative and quantitative KPIs. Additional resources on KPIs can be found on the provided website.