SlideShare a Scribd company logo
•Rosewood owns very highly valued
properties and resorts
•Customers fail to Recognize that these
properties are of Rosewood
•The advertisements of Rosewood were
property specific
•The Rosewood brand was not well
promoted
•To create Rosewood Junkies
•To increase the awareness of the
Brand in the market
•Improve the level of Brand Equity
•Completely detached from the
brand ‘Rosewood’
•Guests never knew that the
property belonged to Rosewood
even after staying in it
•Never knew that Rosewood as a
brand owned so many different
properties
•For a guest without branding - $130
•Average cost per guest with
Branding -$138
= (Average cost without branding ($130) * Total guests (115,000) + Branding
expense(1,000,000) / Total Number of Guests (115,000) = $138
Disclaimer:
These slides were created by V. Ritvik
Anand from Ethames Degree College
during a Marketing Internship under
Dr. Sameer Mathur, IIM Lucknow

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Rosewood group of Hotels & and Resorts: Branding to increase customer profitability and lifetime value

  • 1.
  • 2. •Rosewood owns very highly valued properties and resorts •Customers fail to Recognize that these properties are of Rosewood •The advertisements of Rosewood were property specific •The Rosewood brand was not well promoted
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. •To create Rosewood Junkies •To increase the awareness of the Brand in the market •Improve the level of Brand Equity
  • 16.
  • 17. •Completely detached from the brand ‘Rosewood’ •Guests never knew that the property belonged to Rosewood even after staying in it •Never knew that Rosewood as a brand owned so many different properties
  • 18. •For a guest without branding - $130 •Average cost per guest with Branding -$138 = (Average cost without branding ($130) * Total guests (115,000) + Branding expense(1,000,000) / Total Number of Guests (115,000) = $138
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. Disclaimer: These slides were created by V. Ritvik Anand from Ethames Degree College during a Marketing Internship under Dr. Sameer Mathur, IIM Lucknow