RESUME
Email ID: cnitesh536@gmail.com Mobile # +91 86861 96917
CAREER OBJECTIVE
To work in a challenging and competitive environment as a Computer Engineer in an IT firm
where
 I can utilize my excellent technical command with complete 3D (Determination,
Dedication & Devotion)
 I can contribute towards the growth of the organization through smart work and
perseverance.
 I can enrich myself with knowledge and experience through continual learning.
 I can be productive and can produce direct sales to the organization.
ACADEMICS
Qualification Institution % of
marks
secured
B.Tech (CSE) TRR COLLEGE OF ENGINEERING AND
TECHNOLOGY(JNTU), INOLE, PATANCHERU,
MEDAK, HYD. (Y.O.P – 2013)
79
10+2 (MPC) GUNTUR VIKAS JUNIOR COLLEGE, HYDERNAGAR,
HYD. (Y.O.P - 2009)
94
10TH (SSC) SREE VANI HIGH SCHOOL, PATANCHERU,
MEDAK. (Y.O.P - 2007)
88
TECHNICAL SKILLS
 Good knowledge in C, C++, C#.net, JAVA (J2SE core) programming languages.
 Familiar with .NET framework, SharePoint Basics and Microsoft Visual Studio IDE.
 Familiar with Oracle, SQL Server, MS Access Databases and have a very good hand on
PL/SQL programs (DBMS).
 Familiar with Windows XP, Vista, 7 and 8 Operating Systems.
 Hand on Web Designing (Adobe Photoshop, Dreamviewer, Flash, ASP.Net, HTML,
CSS and Javascript).
INDUSTRY EXPERIENCE
Have been working as a Support Engineer at Vertex Computer Systems
(http://www.vertexcs.com), Cyber Gateway, Hitech City, Hyderabad from the past 3 yrs.
Roles & Responsibilities:
 Worked on a .net project entitled F&A Net (web based application) and various
support applications belonging to SharePoint technology.
 Giving a face to IT by showcasing offered services, configure workflow and
automation for each service category and deliver them upon agreed time.
 Handling Support activities through Vertex CRM tool.
 Tracking and managing all CI’s in a single repository. Get more visibility on the assets
by knowing the interrelationships and dependency of each CI’s.
 Responsible for validating customer entitlement, log case for the purpose of routing
or dispatching an end user to the proper resources.
 Monitor the service event through completion for compliance.
 Manage the service requests of customers through different access channels.
 Reviews customer feedback related to customer entitlement and case management.
 Provide basic analysis of cases.
 Preparing robust reporting modules and interactive dashboards.
ACHIEVEMENTS
 Actively participated in the one day workshop on Image Processing and Pattern
Recognition held on 31st July 2010 at TRR College of Engineering and Technology,
JNTU, HYD.
 Active participation in the two day national level workshop on Cloud Computing
held on 3rd and 4th Feb 2012 at Sagar Institute of Technology, JNTU, HYD.
 Apart from studies interested in playing Cricket, won Mandal level cricket
competition while schooling.
 Participated in the school level Quiz competition on Health and Sanitation
conducted by Jana Vignana Vedika (A.P).
 Secured third place in the Mandal level Chekumukhi Science Talent Test conducted
by Jana Vignana Vedika (A.P) while schooling.
STRENGTHS
 Dynamic and Punctual
 Hardworking
 Honest
 Good Leadership skills
 Self-Confident
 Self-Motivated
 Risk taking abilities.
 Flexibility
 Independent of Thought and Action.
PERSONAL DETAILS
 Date of birth : April 21, 1992
 Father name : Mr. Arvind Chaubey
 Mother name : Mrs. Bindu Devi
 Younger Brother : Abhiskek Kumar Chaubey
 Nationality : Indian
 Languages Known : Hindi, Telugu, English, Bhojpuri
 Marital Status : Married
 Address : H.No: 10-164/1, Ambedkar Colony, Patancheru, Medak
Dist, Hyderabad, Telangana, INDIA
DECLARATION
I hereby declare that the details furnished above are true to the best of my knowledge.
Date:
Place: Hyderabad Nitesh Kumar Chaubey

Resume_Support Engineer-NITESH KUMAR CHAUBEY

  • 1.
    RESUME Email ID: cnitesh536@gmail.comMobile # +91 86861 96917 CAREER OBJECTIVE To work in a challenging and competitive environment as a Computer Engineer in an IT firm where  I can utilize my excellent technical command with complete 3D (Determination, Dedication & Devotion)  I can contribute towards the growth of the organization through smart work and perseverance.  I can enrich myself with knowledge and experience through continual learning.  I can be productive and can produce direct sales to the organization. ACADEMICS Qualification Institution % of marks secured B.Tech (CSE) TRR COLLEGE OF ENGINEERING AND TECHNOLOGY(JNTU), INOLE, PATANCHERU, MEDAK, HYD. (Y.O.P – 2013) 79 10+2 (MPC) GUNTUR VIKAS JUNIOR COLLEGE, HYDERNAGAR, HYD. (Y.O.P - 2009) 94 10TH (SSC) SREE VANI HIGH SCHOOL, PATANCHERU, MEDAK. (Y.O.P - 2007) 88 TECHNICAL SKILLS  Good knowledge in C, C++, C#.net, JAVA (J2SE core) programming languages.  Familiar with .NET framework, SharePoint Basics and Microsoft Visual Studio IDE.  Familiar with Oracle, SQL Server, MS Access Databases and have a very good hand on PL/SQL programs (DBMS).  Familiar with Windows XP, Vista, 7 and 8 Operating Systems.  Hand on Web Designing (Adobe Photoshop, Dreamviewer, Flash, ASP.Net, HTML, CSS and Javascript).
  • 2.
    INDUSTRY EXPERIENCE Have beenworking as a Support Engineer at Vertex Computer Systems (http://www.vertexcs.com), Cyber Gateway, Hitech City, Hyderabad from the past 3 yrs. Roles & Responsibilities:  Worked on a .net project entitled F&A Net (web based application) and various support applications belonging to SharePoint technology.  Giving a face to IT by showcasing offered services, configure workflow and automation for each service category and deliver them upon agreed time.  Handling Support activities through Vertex CRM tool.  Tracking and managing all CI’s in a single repository. Get more visibility on the assets by knowing the interrelationships and dependency of each CI’s.  Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end user to the proper resources.  Monitor the service event through completion for compliance.  Manage the service requests of customers through different access channels.  Reviews customer feedback related to customer entitlement and case management.  Provide basic analysis of cases.  Preparing robust reporting modules and interactive dashboards. ACHIEVEMENTS  Actively participated in the one day workshop on Image Processing and Pattern Recognition held on 31st July 2010 at TRR College of Engineering and Technology, JNTU, HYD.  Active participation in the two day national level workshop on Cloud Computing held on 3rd and 4th Feb 2012 at Sagar Institute of Technology, JNTU, HYD.  Apart from studies interested in playing Cricket, won Mandal level cricket competition while schooling.  Participated in the school level Quiz competition on Health and Sanitation conducted by Jana Vignana Vedika (A.P).  Secured third place in the Mandal level Chekumukhi Science Talent Test conducted by Jana Vignana Vedika (A.P) while schooling. STRENGTHS  Dynamic and Punctual  Hardworking  Honest  Good Leadership skills  Self-Confident  Self-Motivated  Risk taking abilities.  Flexibility  Independent of Thought and Action.
  • 3.
    PERSONAL DETAILS  Dateof birth : April 21, 1992  Father name : Mr. Arvind Chaubey  Mother name : Mrs. Bindu Devi  Younger Brother : Abhiskek Kumar Chaubey  Nationality : Indian  Languages Known : Hindi, Telugu, English, Bhojpuri  Marital Status : Married  Address : H.No: 10-164/1, Ambedkar Colony, Patancheru, Medak Dist, Hyderabad, Telangana, INDIA DECLARATION I hereby declare that the details furnished above are true to the best of my knowledge. Date: Place: Hyderabad Nitesh Kumar Chaubey