1. ANNETTE ERASMUS
Name: Annette Erasmus
Nationality: South African
Identity number: 5504290105085
Residential address: 11 Rietvlei Rest
Rietvlei Heights
PRETORIA 0001
Postal address: P.O.Box 22116
LYTTELTON 0140
Contact numbers: +27 76 5065076
Languages: English & Afrikaans
EXPERIENCE
MANAGEMENT Head of Solutions Sewells Group South Africa
Acting Divisional Manager/Sales Manager Mitsubishi Motors
National Sales & Operations Manager Mercedes-Benz
Sales & Marketing Manager debis Fleet Management
General Manager Business to Business Citroën South Africa
SALES Research
Setting of sales targets and control thereof
Plan and introduce sales incentive programs
New market and product development
All aspects of fleet sales (Passenger and Commercial vehicles)
Staff motivation and development
Marketing of product lines
Management of Client and Manufacturer relations
CONSULTING & PROFESSIONAL FACILITATION
Retail consulting with Mercedes-Benz Dealerships
Training Dealers on standards, systems & procedures
Professional Facilitator
MERSETA Assessor Certified 17-QA/ASS/4203/13
MERSETA Moderator Certified 17-QA/MOD/1054/13
FINANCIAL Set up of budgets and control
Cash flow budgets and daily operating control systems
Expenses budgeting and control
Price and discount structuring
PERSONNEL Recruitment, training and remuneration of staff
Staff relations
Motivational programs and incentives schemes
ADVERTISING Liaise with Advertising agency and press to obtain editorials
Control and setting of advertising and promotional budgets
Resume Annette Erasmus January 2013
2. TERTIARY EDUCATION
QUALIFICATIONS:
Professional Certificate in Dealer Management
Melbourne University Australia 2014
Advance Dealer Management
Sewells Group South Africa 2013
VeryCool Ideas
EDTP Practitioners Certificate 2012
EDTP Diploma 2013
PhD Interdisciplinary Studies
Calvary University (UK) 2008
Master in Business Administration
Commonwealth Open University 2006
Bachelor in Business Administration
Calvary University (UK) 2005
Diploma in Management Negotiation
Graduate School of the International Negotiation
Academy (Pty) Ltd 2004
Certificate in Senior Management
University of Pretoria 2000
Subjects:
Strategic Management
Enterprise Resource Management
Strategic Financial Management
Strategic Marketing Management
Strategic Human Resource Management
Leadership
Project Management
Organisational Behavior
Business Game
Received overall 3rd place on the Business School program
Sales Management 1989
Damelin Management School
SECONDARY EDUCATION
Qualification Matric – Grade 12
School attended Hoërskool Kemptonpark
Subjects: Latin, Mathematics, Afrikaans, English, Biology, and Bible
Studies.
Resume Annette Erasmus June 2014
3. COURSES ATTENDED
S A Airways Accounting (Passenger Services) 1974
S A Airways Accounting (Freight ) 1975
Sales Management Development 1989
CV Product Knowledge 1997
CV Product Knowledge 1998
Finance Products (debis Fleet Management) 1999
Perks Tax workshop (debis Fleet Management) 1999
HB10B Calculator 1999
Windows & Word 95 1999
SAP Template 2002
German basic course 1a & 1b (Deutsche Schule Pretoria) KOMMID2002
Effective Speaking & Presentation (Maurice Kerrigan) 2002
Microsoft PowerPoint 2003 2006
Microsoft Excel Basic/Intermediate 2006
Dealing with Customers – Aki Kalliatakis 2007
Effective Speaking and Presenting (Maurice Kerrigan) 2010
Vehicle Financing (Sewells) 2011
CAREER HISTORY
Current Self-employed
Associate Sewells Group
Head of Solutions Sewells Group
Facilitator, Assessor, Moderator, Retail Consultant
Curriculum development
Period of employment: Nov 2011
PREVIOUS EMPLOYER
Employer Citroën South Africa
Period of employment: July 2010 October 2011
References
Frederic Chapuis (Managing Director Citroën South Africa)
Position General Manager BtoB Citroën South Africa
PREVIOUS EMPLOYER
Employer Mercedes-Benz South Africa
Period of employment: October 1998 June 2010
References Christoph Kopke (Previous CEO Mercedes-Benz SA)
Kostas Tsiknas (Previous Board Member Sales & Marketing DCSA)
Sascha Gaede (Previous Divisional Manager Dealer Network)
Peter Skei (Board Member Passenger Cars Mercedes-Benz)
Dan Moeletsi (Previous CEO debis Fleet Management)
Position National Sales & Operations manager Mercedes-Benz SA (2000-2006)
Dealer Network Manager (2006-2009)
Acting Divisional Manager Mitsubishi Motors (2009-2010)
General Manager Sales & Marketing debis Fleet Management (1998-2000)
Resume Annette Erasmus June 2014
4. Brief description of duties as Manager Dealer Network;
Establish Dealers in “white spot” areas
Performance manage the Mercedes-Benz South Africa Dealer network
Resolve Dealer queries
Communicate MBSA strategy to Dealers
Develop, implement & monitor standards & policies with Dealers
Implement MBSA Dealer standards to ensure alignment with DCAG strategies and standards
Establish and maintain internal & external relationships with LOB’s and Dealers
Perform Retail Consulting with Dealers (Sales, processes)
Train Dealers on standards, systems & processes
Brief description of duties as Sales Manager Mercedes-Benz;
Manage the Mercedes-Benz passenger vehicle sales via the MBSA national Dealer network
Resolve Dealer queries
Communicate sales & product information to Dealers
Manage & motivate Market managers (sub-ordinates)
Maintain internal communications
Develop, implement & monitor policies & procedures
Ensure subordinates are equipped with required competencies to deliver agreed expectations
Manage subordinates’ performance
Document and implement Mercedes-Benz division’s strategic direction to ensure alignment with
corporate direction
Budget and control department’s costs and expenditure
Participate in the sales process to ensure targets are met whilst maintaining profitability levels
Provide complete sales support to Dealers - guidance, advice & motivation
Recording of sales figures & targets to ensure proactive responses
Generate reports, statistics, and business correspondence, make business presentations and
give input into strategic processes
Establish and maintain internal & external relationships with customers and dealers
Ensure customer satisfaction requirements are met
Vehicle launches, experiential marketing events
PREVIOUS EMPLOYER
Delta (General Motors) Dealerships (Wadeville Delta & Williams Hunt
Group)
Period of employment: 1990 - 1998
References: Mr. Ian Bell, ex MD of Williams Hunt owner Reeds Delta Group, Cape
Town
Mr. Donald Christy, ex Dealer Principal Williams Hunt now Director, Reeds
Delta, GM Dealerships in Cape Town
Tel No (021) 448 4464
Positions held Fleet Sales Consultant 1990 –1994
Sales Manager/General Manager 1995 - 1998
Resume Annette Erasmus June 2014
5. PREVIOUS EMPLOYER
Nissan Truck Rental
Address Isando
Period of employment 1982 - 1989
References Mr. Roy Weber (Owner and MD)-currently with MAN
Mr. Colin Clegg (Sales & Marketing Director)
Resume Annette Erasmus June 2014
