1. Cynthia E Reed
2300 Timberline Dr. Apt 180
Grapevine, TX 76051
314 706-8581 cer30@sbcglobal.net
EDUCATION
University of Missouri-St. Louis St. Louis, Mo.
 Bachelor of Arts Communications/Public Relations September 2008-December 2010
Focus: Public Relations
Internship: Longmeadow Rescue Ranch Website updates and edits July 2010-September 2010
EXPERIENCE
Dallas Zoo Dallas, TX
InterpretiveSpecialist/MonorailDriver July 2016- Present
 Provide fun and meaningful informative presentations about animals and habitats viewedfrom
Monorail
 Safely and responsiblydrive the Monorail for Zoo Guests
 Provide exceptional customer service – noted for this by a secret shopper
 Provide the ultimate guest experience while educating Guests about elephants at Base Camp
Rossman School St. Louis, Mo
AftercareTeacher September 2013- May 2016
 Assisted and managed students with homework during aftercare homework time
 Supervised activitiesfor students including games, crafts, sports, recreation and more
 Communicated dailywith parents, teachers, afterschool activity leaders regarding the students in a
professional and friendlymanner
 Supported team members in managing students and activities
UberInternational St. Louis, Mo
UberDriver January 2016-June 2016
 Provided safe and responsible transportation to clients
 Excelledin professional and friendlyinteractions with riders
 Enjoyed meeting new people and new challenges every shift
Self-employed St. Louis, Mo
PetSitter/Dog Walker October2010-Present

2.  Known for excellingin responsibly caring for pets of all types
 Go the “extra mile”to provide personalized care including playtime, cleaning, medicine and more
St. Louis Zoo St. Louis, Mo
Zoo Interpreter (Education Department) March 2006-July 2009
 Researched wrote and presented informative and enriching programs for visitors
 Increased length of Visitor stay an average of 10% as a member of a team (percentage is for team)
 Mentored and assisted in training new hires
Volunteer Experience
Longmeadow Rescue Ranch Union, Mo
Ranch Assistant July 2010-Present when I
visit St. Louis
 Mucked stalls, cleaned barns and handled horses and other farm animals such as Llamas, Goats, Potbelly
Pigs and more
 Led tours and assisted Visitors interestedin adopting animals as well as those interested in donating funds
in a friendlyand professional and educated manner
 Internship from July 2010-September 2010 – entered data and editedLongmeadow Rescue Ranch website
ManeGait Therapeutic Horsemanship September 2016-present
 Lead horses while riders participate in therapeutic lessons in a professional and skilledmanner
 Interact positivelywith riders, volunteers,staff and familymembers
 Responsibly care for horses and riders before, during and after lessons
St. Louis Zoo St. Louis, Mo
Zoo Docent-Education Department Volunteer October 1993-2006
 Enriched the zoo experience for Visitors while providing informative presentations about animals,
conservation and exhibits
 Taught classes for many types of groups including but not limitedto school groups, scouts, familiesand
elderlygroups