This document provides the preliminary program for the "Respecting Our Loved Older One's Wishes" conference to be held from February 25-27, 2015 in Melbourne, Australia. The conference aims to showcase leadership in integrated care delivery and share initiatives to improve care for older people. The program lists over 30 speakers across 8 sessions covering topics like integrated care models, community care, respecting patient wishes, quality and safety in aged care, and facilitating independence for older adults. The program provides details on registration, pricing, payment methods, and policies for the 2-day conference focused on quality care for older loved ones.

1. 25-27 February 2015
Park and Skyline Rooms, Melbourne Olympic Park
Olympic Boulevard, Melbourne, Victoria, Australia
www.changechampions.com.au
Delivering integrated, consumer directed care
where, when and how it’s needed.
Preliminary Program
Respecting Our Loved
Older One’s Wishes

2. Respecting Our Loved Older One’s Wishes
Delivering integrated, consumer directed care where, when and how it’s needed.
25-27 February 2015
Park and Skyline Rooms, Melbourne Olympic Park
Olympic Boulevard, Melbourne, Victoria, Australia
Aims
 To showcase leadership in the cross sectoral and discipline delivery of integrated care that is respectful of the expressed needs of our older loved ones.
 To share service improvement and quality initiatives that enable care to be provided closer to home or at home for older people.
 To highlight initiatives to improve the patient/client experience and empower our elderly.
 To inspire delegates by providing a practical forum that facilitates the exchange tips, ideas and challenges.
Audience
All professionals, clinicians, executives and managers with a passion for service improvement and care integration for older people including those:
 Working in hospital avoidance, service improvement, care integration across the broad range of sectors and disciplines eg acute, aged, community/local government, disability, home care, palliative care, primary care, inc. Medicare Local, policy makers, alliance, partnerships, network and service integrators
 Committed to enhancing the patient/client experience, facilitating consumer directed care and quality improvement more broadly including those focusing on reducing isolation for our elderly through community development initiatives
 Advocacy, legal professionals, and others committed to seniors rights, the prevention of elder abuse, complaints handling and sorting out the complexities around powers of attorney, guardianships, wills etc.
If you missed your opportunity to submit an abstract...
...you are not alone. We have agreed to keep the call for abstracts for oral presentations in concurrent sessions, 1m x 1m poster presentations open until 31 January 2015. We will continue to take applications to run Master Classes on 25 February 2015 until 31 December 2014. Email your submission to info@changechampions.com.au
*This program is in evolution. Presentations will be added. Some presentation times may be slightly altered.
We take no responsibility for any errors or omissions. Please check our website regularly for updates.
Preliminary Program*
www.changechampions.com.au

3. PRELIMINARY PROGRAM
Day 1: Thursday 26 February 2015
Session 1 Integrated Care: What’s its true value?
Chair TBA
09.00-09.10 Welcome and Housekeeping
09.10-09.40 Opening Address
Presentation title to be advised
Prof Chris Brook
Chief Advisor, Innovation, Safety and Quality; and,
Health and Medical Commander
Department of Health Victoria
09.40-10.10 Presentation title to be advised
Prof Peter Gonski
Director, Division of Aged and Extended Care (Southcare) Sutherland Hospital, NSW
Clinical Stream Director Aged Care and Rehabilitation
South Eastern Sydney Local Health District, NSW
10.10- 10.40 How person centred is your organisation? Creating an online national person-centred organ- isational self-assessment resource for community aged care providers
Dr David Skyes
General Manager, Learning and Development
Alzheimer's Australia VIC
10.40-11.00 Questions to Speakers
11.00-11.25 Morning Tea
View Posters and Network with Delegates and Exhibitors
Respecting Our Loved Older One’s Wishes

4. PRELIMINARY PROGRAM
Day 1: Thursday 26 February 2015
Session 2 Integrated Care In Action
Chair TBA
11.25-11.55 Presentation title to be advised
Carolyn Gullery
General Manager, Planning, Funding & Decision Support Canterbury & West Coast District Health Boards, NZ
11.55-12.15 Cross Border Advanced Care Planning: A work in progress
Jacinta Flood
Aged Services Emergency Team (ASET)
Albury Wodonga Health, NSW/VIC
12.15-12.35 Telehealth - Staying Strong
Helen Tuxworth
Team Leader RN, Southern NSW ACT
integratedliving Australia
12.40-13.00 Questions to Speakers
13.00-13.50 Lunch at the Buffet
Meet Someone New and Swap an Idea Challenge! (with prize)
View Posters and Network with Delegates and Exhibitors
Respecting Our Loved Older One’s Wishes

5. PRELIMINARY PROGRAM
Day 1: Thursday 26 February 2015
Session 3 Integrated Care In the Community
Chair TBA
13.50-14.35 The Falls Rapid Response Service: From conception to delivery
Carol Foster
Locality Manager, Adults North
Nottingham Citycare Partnership, England, UK
14.35-14.55 Enabling the Inclusion of Seniors Through Intergenerational Initiatives and Social Housing
in the Auburn LGA
Anita Ceravolo
Community Development Officer – Age and Disability
Auburn City Council, NSW
14.55-15.15 Presentation to be advised
15.15-15.30 Questions to Speakers
15.30-15.50 Afternoon Tea
View Posters and Network with Delegates and Exhibitors
Respecting Our Loved Older One’s Wishes

6. PRELIMINARY PROGRAM
Day 1: Thursday 26 February 2015
Session 4 Respecting Our Loved One’s Wishes
Chair TBA
15.50-16.10 Advocacy as a Tool to Assist the Older Person to Have their Needs and Wishes Realised
Sonia Di Mezza
Deputy Chief Executive Officer and Manager of the Aged Care Team
ACT Disability Aged and Carer Advocacy Service (ADACAS)
16.10-16.30 A Companion Pair (Building confidence through volunteer and pastoral care services to empower clients to live life to the full!)
Margaret Woods
Manager, Mission and Volunteers, Clergy and Congregational Care
Catholic Community Services NSW/ACT
16.30-16.50 A critical exploration of empowerment and enablement of the older person, and building of an innovative, competent, compassionate home care workforce
Eesa Witt
Specialist Dementia Nurse Consultant
Witt Consulting, NSW
16.50-17.07 Questions to Speakers
17.05 Close
Seminar Dinner
7.00 for 7.30pm
Entrée, Main Course, Dessert and Beverages
Melbourne Olympic Park
Entertainment by:
Rod Quantock, Comedian, Intellectual and Real Life Expert on Ageing
Maya (from top 30 The Voice) and Special Guests
Respecting Our Loved Older One’s Wishes

7. PRELIMINARY PROGRAM
Day 2: Friday 27 February 2015
Session 5 Safe, Quality Care for Our Older People
Chair TBA
09.10-09.40 Opening Address
Presentation title to be advised
Prof Joseph E Ibrahim
CRE-Patient Safety, Department of Epidemiology & Preventive Medicine & Prevention Research Unit, Department of Forensic Medicine, School of Public Health and Preventive Medicine, Monash University, VIC Department of Epidemiology & Preventive Medicine, The Alfred Centre, VIC
Department of Forensic Medicine, Victorian Institute of Forensic Medicine
09.40-10.25 The Pan-Canadian Home Care Safety Study: Results and Lessons to Take Home
Prof Régis Blais
Department of Health Administration and
Public Health Research Institute, University of Montreal, Canada
10.25-10.45 The “Better Practice Guide to Complaint Handling in Aged Care Services”: achieving continuous improvements through an effective complaints process
Therese Stuart
Director, Industry Education Section
Aged Care Complaints Branch
Australian Government Department of Social Services
10.45-11.00 Questions to Speakers
11.00-11.25 Morning Tea
Respecting Our Loved Older One’s Wishes

8. PRELIMINARY PROGRAM
Day 2: Friday 27 February 2015
Session 6 Respectful, Dignified End of Life
Chair TBA
11.25-11.45 PEPS (Partnership for excellence in palliative support)
Provision of 24Hr Support and Co-ordination of Palliative Care for Patients, Families, Carers and Health & Social Care Professionals
Tracy Haddock
PEPS Manager, Bedfordshire Partnership For Excellence in Palliative Support (PEPS)
Co-ordination Centre and Local Implementation Manager, Vitrucare End of Life Pilot
St Johns Hospice, UK
11.45-12.30 Comparison of two independently completed advance care directives and their impact on substitute decision making
Helena Cairney
Advance Care Planning Manager
Alfred Health, VIC
12.30-12.45 Questions to Speakers
12.45-13.05 Cut to the Chase Poster Presentations
3 minutes per poster presenter to explain what they did, what they achieved and what they learnt
13.05-13.55 Lunch at the Buffet
View Posters and Network with Delegates and Exhibitors
Respecting Our Loved Older One’s Wishes

9. PRELIMINARY PROGRAM
Day 2: Friday 27 February 2015
Session 7 Facilitating Older People’s Independence
Chair TBA
13.55-14.20 There’s no need to shout!: assistive listening technology in the delivery of home and
community elder care
Lucinda Aberdeen
Lecturer in Sociology
University of Sunshine Coast, QLD
14.20– 14.40 Presentation to be advised
14.40– 14.50 Questions to Speakers
14.50– 15.10 Afternoon Tea
Respecting Our Loved Older One’s Wishes

10. PRELIMINARY PROGRAM
Day 2: Friday 27 February 2015
Session 8 Reconciling Seniors Rights and Family Estrangement, Wills, Powers of Attorney, Guardianships and Other Related Nightmares
Chair TBA
15.10-15.30 Developing an Evidence Informed Social Work Guideline for Guardianship and
Administration applications’
Siobhan Feely
Social Worker
Royal Melbourne Hospital, VIC
15.30-16.10 Case studies or “what do I do when…Q&A”
This session is designed to try to tackle some the difficult and stressful interfamilial issues faced by professionals while caring for their older patients.
Speakers/panel members to be advised
16.10 Close
Respecting Our Loved Older One’s Wishes

11. Delegate #1 Prof/Dr/Mr/Mrs/Ms/Miss:
Surname: ____________________________________________________________________
Given Name: _________________________________________________________________
Company/Organisation: _______________________________________________________
Position: ______________________________________________________________________
Address: ______________________________________________________________________
State: _____________________________________Postcode: __________________________
Country: ______________________________________________________________________
Telephone: ____________________________________________________________________
Email: ________________________________________________________________________
Special Diet: ______________________________Disability Assistance: _________________
Delegate #2 Prof/Dr/Mr/Mrs/Ms/Miss:
Surname: ____________________________________________________________________
Given Name: _________________________________________________________________
Company/Organisation: _______________________________________________________
Position: ______________________________________________________________________
Address: ______________________________________________________________________
State: _____________________________________Postcode: __________________________
Country: ______________________________________________________________________
Telephone: ____________________________________________________________________
Email: ________________________________________________________________________
Special Diet: ______________________________Disability Assistance: _________________
Delegate #3 Prof/Dr/Mr/Mrs/Ms/Miss:
Surname: ____________________________________________________________________
Given Name: _________________________________________________________________
Company/Organisation: _______________________________________________________
Position: ______________________________________________________________________
Address: ______________________________________________________________________
State: _____________________________________Postcode: __________________________
Country: ______________________________________________________________________
Telephone: ____________________________________________________________________
Email: ________________________________________________________________________
Special Diet: ______________________________Disability Assistance: _________________
REGISTRATION FORM
Respecting Our Loved Older One’s Wishes
Park and Skyline Rooms, Melbourne Olympic Park
Olympic Boulevard, Melbourne, Victoria, Australia
P. 1 of 3

12. P. 2 of 3
SEMINAR PRICING (all prices in AUD inc. GST)
TWO DAY REGISTRATIONS
2 Day Registrations for 26 & 27 February 2015– including dinner
Early bird: Two full days including dinner registered before 13 Feb 2015 ___ x $715
Standard: Two full days including dinner registered after 13 Feb 2015 ___ x $755
2 Day Registrations for 26 & 27 February 2015
Early Bird: Two full days of seminar registered before 13 Feb 2015 ___ x $585
Standard: Two full days of seminar registered after 13 Feb 2015 ___ x $625
ONE DAY REGISTRATIONS
1 Day Registration for 26th February 2015 only
Early Bird: One day registration for 26th Feb registered before 13 Feb 2015 ___ x $295
Standard: One day registration for 27th Feb registered after 13 Feb 2015 ___ x $330
1 Day Registration for 27th February 2015 only
Early Bird: One day registration for 26th Feb registered before 13 Feb 2015 ___ x $295
Standard: One day registration for 27th Feb registered after 13 Feb 2015 ___ x $330
SEPARATE SESSION REGISTRATIONS
Registration per Session (you must nominate below which Session or Sessions you are attending) ___ x $99
_____________________________________________________________________________________________________________________________________________________________
SPECIAL DISCOUNTED REGISTRATIONS
2 Day Registration for carers or students
(You must provide proof of status on entry. Offer does not include any workshops or dinner)
Early Bird: Two full days of seminar registered before 13 Feb 2015 ___ x $250
Standard: Two full days of seminar registered before 13 Feb 2015 ___ x $275
Complimentary Registration
Complimentary registration for ONE ONLY presenter of an accepted abstract
(Offer does not include dinner or workshops) ___ x $0
EXTRAS
Dinner tickets ___ x $135
TOTAL AMOUNT PAYABLE $ __________________ (AUD inc. GST)
All registrations must be paid prior to the seminar.
Want to avoid the paperwork? Register ONLINE instead! www.changechampions.com.au

13. P. 3 of 3
PAYMENT METHODS
Charmaine Weeks T/A Change Champions & Associates ABN 49 833 110 992
1. PREFERRED Register ONLINE (avoid the paperwork!!!) at http://www.changechampions.com.au
Simply visit http://www.changechampions.com.au and scroll down the home page to the seminar of your choice and click on REGISTER. It’s easy. When you register online, you can select your preferred payment option of:
A) Generate an invoice that will be instantly emailed to the nominated responsible person
B) Pay by EFT or cheque
C) Pay online with a credit card
2. Pay on your Credit Card & email your registration form (3 pages)
Card No. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 3 digit CVC code: _ _ _
Expiry Date: _ _ / _ _ Cardholders Name (PLEASE PRINT)_____________________________________________________
Amount : $ __________________ Cardholder's Signature: ____________________________ Date: _ _ /_ _/ _ _
3. Pay by cheque/money order
Please make cheques/money orders for your registration fees only payable to Charmaine Weeks
4. EFTPOS
Account name: Charmaine Weeks
Bank: Westpac
BSB: 032 569 Account No: 196 411
Ref No: Respecting (+ your surname)
5. Request an invoice (All invoices must be paid prior to the workshop)
Name & position title of person responsible for payment : _____________________________________________________________
____________________________________________________________________________________________________________________
Email address:____________________________________________________________________Ph:________________________________
MAIL: Charmaine Weeks
P.O. Box 302, Kew, Victoria 3101 AUSTRALIA
info@changechampions.com.au
Your registration will be confirmed by email.
_________________________________________________________________________________________________________________________________________________________________________________
*CONDITIONS APPLY
You must pay on a credit card at the time you register if claiming an online registration discount.
Conditions & Delegate Cancellation Policy
A 50% refund will be offered for cancellations received up to 28 days prior to the seminar. No refunds will be given between 0-27 days prior to the seminar but replacement delegate names are accepted. If you have an unpaid invoice as at the first day of an event and for any reason do not attend, we will pursue payment as we will have already incurred costs on your behalf. Applications for cancellations and substitutions of delegates are only accepted in writing by email to
info@changechampions.com.au. The cancellation policy also appears at http://www.changechampions.com.au at the bottom of the home page under terms and conditions. All registrations must be paid prior to the seminar.
I have read and understand the conditions and delegate cancellation policy. (Sign below)
____________________________________signed _____/___/_____ date