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SALES AND
DISTRIBUTION
IN CHINA’S
RESIDENTIAL
WATER TREATMENT
MARKET
Get a free copy of the full report
Sales and distribution in China’s Residential Water Sector
What you will learn
China has major water pollution problems
Of China’s 634 rivers, lakes and reservoirs: 40% are not potable part of
the year, and 5% are not potable year round
Source: China Water Risk
Source: China Water Risk
Chinese groundwater
And it’s not just the water sources…
“The water leaves many municipal water treatment
plants in good quality. The biggest problem is the
distribution network, which is usually aging and not
well maintained in some areas.”
Dr Li Lei, Assistant Professor at Tongji University, Shanghai
Source: China Water Risk
What is the government doing about it?
 New Chinese Municipal water standard GB 5749 has raised the
number of water quality parameters from 15 to 106
 Drinking water safety is taking increasing precedence in legislation
 90,000 kilometres of urban piping is being replaced
 2016-2020: $300 billion worth of policy-driven investment in the water
sector
 The bottom line: municipal water
remains undrinkable
 Government action thus far has
been largely ineffective, with little
tangible improvement seen
 Chinese residents still have no
choice but to seek potable water
independently
Government action
and investment
Weak rule of law
Incoherent nationwide
approach
Rapid urbanization
So, what now?
Boiled
water
Bottled
Water
Residential
water
treatment
Finding an independent solution
 Boiled water used to be the only choice. It remains popular and is
deeply engrained in Chinese culture
 As consumer trust is low, the tangibility of this process is one of it’s
advantages
 Ineffective at removing heavy metals
 Requires much consumer education to raise awareness as to it’s
ineffectiveness
Boiled
water
Bottled
Water
Residential
water
treatment
Boiled
water
Bottled
Water
Residential
water
treatment
 Emerged in China in the 1990s and 2000s as an alternative to boiling
water
 In 2014 China overtook the USA as the world’s largest bottled water
market
 Despite this, the industry has been shaken by a number of high profile
scandals
 Market growth forecast to slow between 2014-2019
Boiled
water
Bottled
Water
Residential
water
treatment
 Residential water treatment has emerged as the solution of choice
among groups that can afford it
 Penetration rates remain low but are beginning to rise
 The industry is growing rapidly, and attracting a lot of interest from both
domestic and foreign companies
 In 2015, China is forecast to become the largest residential water
treatment market in the world
Have
Residential
Water
Treatment
4%
Do Not Yet
Have
Residential
Water
Treatment,
96%
Have
Residential
Water
Treatment
5%
Do Not Yet
Have
Residential
Water
Treatment;
95%
Penetration rates
China
(Overall) Urban China
Source: TechSci Research
Rapidly
Growing
Residential
Water
Treatment
Market
Lack of
municipal
drinking water
solution
Other options
not
sustainable
Increasingly
affluent urban
public
Increasingly
aware urban
public
Source: Xylem Inc.
Urban residents are more
educated and aware than ever
before, and overwhelmingly
categorize their country’s water
problems as serious
Urban residents are more wealthy
than ever before, and
overwhelmingly respond ‘Yes’ to the
question “Would you pay more to be
able to drink potable water directly
from the tap?”
 2012 > 2013: 20% growth
 2013: Residential water treatment
market estimated at approximately
$2.7 billion
 2017: After-sales market alone
forecast to reach $1.9 billion, total
market nearly $15 billion.
 2019: Market value forecast to reach
$20 billion
China Residential Water Treatment Market Value ($bn)
A rapidly growing market
 Market is highly fragmented
 Consumers lack knowledge about
different products available and how
they work
 Chinese consumers’ purchasing
decision is driven by a lack of trust,
so consumers are heavily reliant on a
brand
 Consumers tend not to be brand
loyal
Source: TechSci Research
The residential water treatment market
 Influx of foreign and domestic
competitors, now over 3,000
companies in the market
 Most companies in the market selling
POU devices
 Aquatech Shanghai has become the
world’s largest water technology
exhibition since its inception in 2008
‘Aquatech’ Shanghai Exhibitor Numbers
0
500
1000
1500
2000
2008
2009
2010
2011
2012
2013
2014
2015*
291
396
523
796
921
1156
1376
2000
A market attracting much interest
*Projected
“Aquatech China has seen huge
growth in the past seven years, from
less than 300 exhibitors to over 1300
exhibitors in 2014. In 2015, we will
reach 2,000 exhibitors.”
William Wang, Manager at CHC Expo (Supporting Partner of Aquatech China)
 The focus has traditionally been on 1st tier cities as they have the highest
purchasing power
 Wealthy urban households were traditionally, and remain, the main growth
drivers in the market, but this group are no longer confined merely to 1st tier
cities
 The spread of the internet, better delivery networks and development is
opening up new markets for foreign residential water treatment products,
particularly in 2nd and 3rd tier cities
 Most foreign companies still consider 1st tier cities as the best starting point
from which to enter the Chinese market
Geographical segmentation
Source: Huidian Research
Market by area
“I think if you start in the 1st tier
cities then you begin to understand
quite quickly whether you’ve got the
branding, the pricing. You need to
learn. This will be a long-term
project.”
Andrew Dahl, Managing Director at KLT
Filtration
1st Tier Cities 2nd and 3rd Tier Cities
“We do not only focus on coastal
provinces. We have requested our
distributor to expand the market
coverage to 2nd tier cities. The
demand for good and reliable
products in developing cities is
larger than in developed cities.”
Sandy Tsai, Business Development
Manager for Asia/Oceania at Oasis
…Further
“The majority of our products can be
found in the majority of provinces. We
are also expanding further, for
example, to Tibet. We cover, let’s say,
85% of China.”
Jeremy Liu, China Business Development
Manager at Rainsoft
Breaking boundaries
 Foreign products usually command a 300% or 400% price premium over their
Chinese competition, although sometimes this is as high as 800%
 Domestic companies are becoming increasingly competitive and innovative
 Chinese companies will usually focus on competing on price
 Chinese consumers are willing to pay a premium for peace of mind. They do
not trust Chinese brands and automatically regard foreign products as both
reliable and better quality
Foreign and domestic offerings
Focus should be on differentiating your product from domestic offerings as far as
possible, leveraging your foreign brand name to its full extent and offering what
domestic brands don’t
Differentiating from domestic offerings
“I would rather say we compete with our
competitors on performance. We also always use
the best materials and components.”
Laurence Dai, China Business Development Manager at
Rainsoft
“The difference from product to product is
so large so sometimes they [Chinese
consumers] have to rely on brand.”
Laurence Dai, Chinese Business Development
Manager at Bluewater
 Branding is more important than ever as the market is increasingly confused,
and smarter consumers are carrying out more extensive pre-purchase research
 Online is becoming a more important sales channel
 Emphasize the quality, performance and foreignness of your product
 Focus on offering after-sales service, educating the consumer and building
trust
Marketing your foreign product in China
Although some parts of the Chinese population are increasingly well-educated
and aware, many consumers are not aware of:
 The severity or extent of China’s water pollution
 The effect that drinking polluted water has on their health
 That some methods of making water potable are simply ineffective given
the severity of China’s water pollution, such as boiling
 The residential water treatment systems that are available and how they
work
The importance of education
 Some slight product modification may be necessary due to specific market
requirements in China
 Concerns of Chinese residents are centered on potability, whereas in
developed markets reducing water hardness and odor/taste improvement is
more relevant
 Some choices may not be suitable for offering the Chinese market, such
as the trade-off between removal capability and flow-rate
Product adaptation to local market
Distributing and selling your products in
China
 You can use distributors without needing to use a joint-venture or even have
your own entity to sell in China
 Having a local presence is essential to reach your sales potential
 Before doing anything, ensure to manage your IPR “in China, for China”
 Biggest cause of intellectual property infringement in China is negligence on
behalf of foreign companies
 The Madrid Protocol is not sufficient protection, you should work with a local
law firm specialized in your industry
 There are numerous things you can do to ensure optimal IPR protection.
Examples include conducting due diligence on your distributors or
manufacturing IPR-sensitive parts abroad whilst manufacturing basic
components in China
 Work with multiple trusted suppliers and assemble your final product in a
secured assembly space
Intellectual property rights protection
Trade fairs
Chambers of Commerce
Service Providers
 There are an increasing number of water related trade fairs in China
 Make sure to adequately protect intellectual property before attending
 Distributors are often looking for a final product rather than a single component
 Host industry-related events and trade missions
 May be able to assist in the distributor search
 Organize events and trade missions
 Advice given may not be industry-specific
 Using a service provider to find distributors provides the essential due diligence
 Often have extensive distributor databases and local expertise
 Use a service provider with specialist knowledge of your industry
 Find out more about our solutions here
Finding your distributors
 Do not work with one exclusive distributor, to avoid transferring too much
power and leverage
 Work with a web of regional distributors who are each well grounded in
their respective local markets
 Ensure to conduct thorough due diligence on all your future partners in
China
 The largest distributor not necessarily the best, servicing too many clients
and commanding too much leverage
Selecting your distributors
 Distributors in China are unsophisticated, often focusing on price
 Your product’s real selling points will often be overlooked if not
managed properly
 Chinese distributors are known to favor the company that offers the
highest commission
Chinese distribution channels
Distributors need local support
 Provide continuous training, support and management on the ground to
avoid common mishaps and reach your sales potential in China
 Essential if you want full control of your brand and direction
 Constant management and supervision offers increased IPR protection
 Benefit from first hand information and communication by having a
presence in China
Gain more insights on how to successfully
distribute your products in China.
Get in contact with us to learn how we can make you more competitive in the
Chinese water technology market.
Visit our website: www.launchfactory88.com
Send us an email: info@launchfactory88.com
Give us a call: +86 21 6402 7352
Download our full report with case-studies of SMEs distributing in China here
 Need to have local entity or Chinese representative to obtain
certification, but we strongly advise you not to have your distributor
register your products
 All products entering China have to comply with standards set by the
General Administration of Quality Supervision, Inspection and
Quarantine
 Residential water treatment products, of all types, must receive Ministry
of Health approval
 If equipped with an electrical supply, Chinese CCC (3C) certification is
also required
Obtaining local product certification
Qualification Testing Permit
Approval
Time and cost taken to successfully register your product varies widely, and is
mainly dependent on your understanding of the system. Using a local
contractor can significantly speed up the process
3 – 6 months* 2 months* 3 months*
Obtaining Ministry of Health approval
*Timeframes given are based on the
use of a contractor
More information and reports
Read our full report, and gain access to other
resources by subscribing today.
 Join 1k+ subscribers
 Receive free reports and industry updates
 Benefit from our free recommendations
 Gain early access to new resources
 Stay updated on new events
Launch Factory 88 supports industrial SMEs in the water technology
sector to increase their sales and become more competitive in the
Chinese market. We do so by offering two core services; a
distribution support platform and localized manufacturing and
assembly.
Launch Factory 88 is part of the CHC Group which was established
in 1998 by two Dutch entrepreneurs and has since then developed
multiple market leading companies in diverse industries in China. We
help your company succeed in China using the same careful
methods we employed to build our own businesses.
Visit our website or contact us to learn more about our services
About us

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Residential Water Treatment in China: Opportunities for MNCs

  • 2. Get a free copy of the full report Sales and distribution in China’s Residential Water Sector
  • 4. China has major water pollution problems Of China’s 634 rivers, lakes and reservoirs: 40% are not potable part of the year, and 5% are not potable year round Source: China Water Risk
  • 5. Source: China Water Risk Chinese groundwater
  • 6. And it’s not just the water sources… “The water leaves many municipal water treatment plants in good quality. The biggest problem is the distribution network, which is usually aging and not well maintained in some areas.” Dr Li Lei, Assistant Professor at Tongji University, Shanghai Source: China Water Risk
  • 7. What is the government doing about it?  New Chinese Municipal water standard GB 5749 has raised the number of water quality parameters from 15 to 106  Drinking water safety is taking increasing precedence in legislation  90,000 kilometres of urban piping is being replaced  2016-2020: $300 billion worth of policy-driven investment in the water sector
  • 8.  The bottom line: municipal water remains undrinkable  Government action thus far has been largely ineffective, with little tangible improvement seen  Chinese residents still have no choice but to seek potable water independently Government action and investment Weak rule of law Incoherent nationwide approach Rapid urbanization So, what now?
  • 10.  Boiled water used to be the only choice. It remains popular and is deeply engrained in Chinese culture  As consumer trust is low, the tangibility of this process is one of it’s advantages  Ineffective at removing heavy metals  Requires much consumer education to raise awareness as to it’s ineffectiveness Boiled water Bottled Water Residential water treatment
  • 11. Boiled water Bottled Water Residential water treatment  Emerged in China in the 1990s and 2000s as an alternative to boiling water  In 2014 China overtook the USA as the world’s largest bottled water market  Despite this, the industry has been shaken by a number of high profile scandals  Market growth forecast to slow between 2014-2019
  • 12. Boiled water Bottled Water Residential water treatment  Residential water treatment has emerged as the solution of choice among groups that can afford it  Penetration rates remain low but are beginning to rise  The industry is growing rapidly, and attracting a lot of interest from both domestic and foreign companies  In 2015, China is forecast to become the largest residential water treatment market in the world
  • 13. Have Residential Water Treatment 4% Do Not Yet Have Residential Water Treatment, 96% Have Residential Water Treatment 5% Do Not Yet Have Residential Water Treatment; 95% Penetration rates China (Overall) Urban China Source: TechSci Research
  • 14. Rapidly Growing Residential Water Treatment Market Lack of municipal drinking water solution Other options not sustainable Increasingly affluent urban public Increasingly aware urban public
  • 15. Source: Xylem Inc. Urban residents are more educated and aware than ever before, and overwhelmingly categorize their country’s water problems as serious Urban residents are more wealthy than ever before, and overwhelmingly respond ‘Yes’ to the question “Would you pay more to be able to drink potable water directly from the tap?”
  • 16.  2012 > 2013: 20% growth  2013: Residential water treatment market estimated at approximately $2.7 billion  2017: After-sales market alone forecast to reach $1.9 billion, total market nearly $15 billion.  2019: Market value forecast to reach $20 billion China Residential Water Treatment Market Value ($bn) A rapidly growing market
  • 17.  Market is highly fragmented  Consumers lack knowledge about different products available and how they work  Chinese consumers’ purchasing decision is driven by a lack of trust, so consumers are heavily reliant on a brand  Consumers tend not to be brand loyal Source: TechSci Research The residential water treatment market
  • 18.  Influx of foreign and domestic competitors, now over 3,000 companies in the market  Most companies in the market selling POU devices  Aquatech Shanghai has become the world’s largest water technology exhibition since its inception in 2008 ‘Aquatech’ Shanghai Exhibitor Numbers 0 500 1000 1500 2000 2008 2009 2010 2011 2012 2013 2014 2015* 291 396 523 796 921 1156 1376 2000 A market attracting much interest *Projected
  • 19. “Aquatech China has seen huge growth in the past seven years, from less than 300 exhibitors to over 1300 exhibitors in 2014. In 2015, we will reach 2,000 exhibitors.” William Wang, Manager at CHC Expo (Supporting Partner of Aquatech China)
  • 20.  The focus has traditionally been on 1st tier cities as they have the highest purchasing power  Wealthy urban households were traditionally, and remain, the main growth drivers in the market, but this group are no longer confined merely to 1st tier cities  The spread of the internet, better delivery networks and development is opening up new markets for foreign residential water treatment products, particularly in 2nd and 3rd tier cities  Most foreign companies still consider 1st tier cities as the best starting point from which to enter the Chinese market Geographical segmentation
  • 22. “I think if you start in the 1st tier cities then you begin to understand quite quickly whether you’ve got the branding, the pricing. You need to learn. This will be a long-term project.” Andrew Dahl, Managing Director at KLT Filtration 1st Tier Cities 2nd and 3rd Tier Cities “We do not only focus on coastal provinces. We have requested our distributor to expand the market coverage to 2nd tier cities. The demand for good and reliable products in developing cities is larger than in developed cities.” Sandy Tsai, Business Development Manager for Asia/Oceania at Oasis …Further “The majority of our products can be found in the majority of provinces. We are also expanding further, for example, to Tibet. We cover, let’s say, 85% of China.” Jeremy Liu, China Business Development Manager at Rainsoft Breaking boundaries
  • 23.  Foreign products usually command a 300% or 400% price premium over their Chinese competition, although sometimes this is as high as 800%  Domestic companies are becoming increasingly competitive and innovative  Chinese companies will usually focus on competing on price  Chinese consumers are willing to pay a premium for peace of mind. They do not trust Chinese brands and automatically regard foreign products as both reliable and better quality Foreign and domestic offerings
  • 24. Focus should be on differentiating your product from domestic offerings as far as possible, leveraging your foreign brand name to its full extent and offering what domestic brands don’t Differentiating from domestic offerings “I would rather say we compete with our competitors on performance. We also always use the best materials and components.” Laurence Dai, China Business Development Manager at Rainsoft “The difference from product to product is so large so sometimes they [Chinese consumers] have to rely on brand.” Laurence Dai, Chinese Business Development Manager at Bluewater
  • 25.  Branding is more important than ever as the market is increasingly confused, and smarter consumers are carrying out more extensive pre-purchase research  Online is becoming a more important sales channel  Emphasize the quality, performance and foreignness of your product  Focus on offering after-sales service, educating the consumer and building trust Marketing your foreign product in China
  • 26. Although some parts of the Chinese population are increasingly well-educated and aware, many consumers are not aware of:  The severity or extent of China’s water pollution  The effect that drinking polluted water has on their health  That some methods of making water potable are simply ineffective given the severity of China’s water pollution, such as boiling  The residential water treatment systems that are available and how they work The importance of education
  • 27.  Some slight product modification may be necessary due to specific market requirements in China  Concerns of Chinese residents are centered on potability, whereas in developed markets reducing water hardness and odor/taste improvement is more relevant  Some choices may not be suitable for offering the Chinese market, such as the trade-off between removal capability and flow-rate Product adaptation to local market
  • 28. Distributing and selling your products in China  You can use distributors without needing to use a joint-venture or even have your own entity to sell in China  Having a local presence is essential to reach your sales potential  Before doing anything, ensure to manage your IPR “in China, for China”
  • 29.  Biggest cause of intellectual property infringement in China is negligence on behalf of foreign companies  The Madrid Protocol is not sufficient protection, you should work with a local law firm specialized in your industry  There are numerous things you can do to ensure optimal IPR protection. Examples include conducting due diligence on your distributors or manufacturing IPR-sensitive parts abroad whilst manufacturing basic components in China  Work with multiple trusted suppliers and assemble your final product in a secured assembly space Intellectual property rights protection
  • 30. Trade fairs Chambers of Commerce Service Providers  There are an increasing number of water related trade fairs in China  Make sure to adequately protect intellectual property before attending  Distributors are often looking for a final product rather than a single component  Host industry-related events and trade missions  May be able to assist in the distributor search  Organize events and trade missions  Advice given may not be industry-specific  Using a service provider to find distributors provides the essential due diligence  Often have extensive distributor databases and local expertise  Use a service provider with specialist knowledge of your industry  Find out more about our solutions here Finding your distributors
  • 31.  Do not work with one exclusive distributor, to avoid transferring too much power and leverage  Work with a web of regional distributors who are each well grounded in their respective local markets  Ensure to conduct thorough due diligence on all your future partners in China  The largest distributor not necessarily the best, servicing too many clients and commanding too much leverage Selecting your distributors
  • 32.  Distributors in China are unsophisticated, often focusing on price  Your product’s real selling points will often be overlooked if not managed properly  Chinese distributors are known to favor the company that offers the highest commission Chinese distribution channels
  • 33. Distributors need local support  Provide continuous training, support and management on the ground to avoid common mishaps and reach your sales potential in China  Essential if you want full control of your brand and direction  Constant management and supervision offers increased IPR protection  Benefit from first hand information and communication by having a presence in China
  • 34. Gain more insights on how to successfully distribute your products in China. Get in contact with us to learn how we can make you more competitive in the Chinese water technology market. Visit our website: www.launchfactory88.com Send us an email: info@launchfactory88.com Give us a call: +86 21 6402 7352 Download our full report with case-studies of SMEs distributing in China here
  • 35.  Need to have local entity or Chinese representative to obtain certification, but we strongly advise you not to have your distributor register your products  All products entering China have to comply with standards set by the General Administration of Quality Supervision, Inspection and Quarantine  Residential water treatment products, of all types, must receive Ministry of Health approval  If equipped with an electrical supply, Chinese CCC (3C) certification is also required Obtaining local product certification
  • 36. Qualification Testing Permit Approval Time and cost taken to successfully register your product varies widely, and is mainly dependent on your understanding of the system. Using a local contractor can significantly speed up the process 3 – 6 months* 2 months* 3 months* Obtaining Ministry of Health approval *Timeframes given are based on the use of a contractor
  • 37. More information and reports Read our full report, and gain access to other resources by subscribing today.  Join 1k+ subscribers  Receive free reports and industry updates  Benefit from our free recommendations  Gain early access to new resources  Stay updated on new events
  • 38. Launch Factory 88 supports industrial SMEs in the water technology sector to increase their sales and become more competitive in the Chinese market. We do so by offering two core services; a distribution support platform and localized manufacturing and assembly. Launch Factory 88 is part of the CHC Group which was established in 1998 by two Dutch entrepreneurs and has since then developed multiple market leading companies in diverse industries in China. We help your company succeed in China using the same careful methods we employed to build our own businesses. Visit our website or contact us to learn more about our services About us

Editor's Notes

  1. Does it take too long to get to the market? Maybe we can have one slide summary at the beginning to catch attention?
  2. Ask designer for these
  3. ----- Meeting Notes (25/11/14 17:05) ----- Explain why. Put last two sentences in one sentence.
  4. ----- Meeting Notes (25/11/14 17:05) ----- Change this title.
  5. Add asterix
  6. Premium price won’t last forever, more and more important to manufacture some or all of your product locally?
  7. Link at slide 33, not here
  8. Move to between 28 – 29 because we said that this comes before thinking about distribution altogether
  9. Need a link in ‘service providers’
  10. Largest distributor not necess the best, service too many clients, too much leverage
  11. My only concern is that we haven’t mentioned our manufacturing solutions. Is this important to mention in SlideShare or just leave it for white paper, etc?
  12. Can we add one final slide after this?
  13. I don’t think contact us looks good here, should have a separate slide