This document provides an overview of research methodology. It defines research as a systematic process of collecting and analyzing information to increase understanding of a phenomenon. The objectives of research are to gain new insights, accurately describe characteristics, determine frequencies of occurrences, and test hypotheses. Research must be directed at solving a problem, be based on empirical evidence, and involve carefully designed procedures. The research process involves selecting a topic, defining the problem, reviewing literature, formulating hypotheses, designing and executing the study, analyzing results, and reporting findings. Literature reviews help establish the background and rationale for a study by summarizing previous related work.