The document provides guidance on writing expert reports. It emphasizes that reports should be concise, well-organized, and focus on the key issues. Reports should include an assessment of the instructions, qualifications of the expert, observations and documentation of any defects, opinions on the cause of defects and compliance with relevant standards, scope and costing of recommended repairs. Photographic evidence should be annotated to clearly illustrate issues. Overall, the document stresses the importance of thorough investigation and presentation of reasoning to establish credibility as an expert witness.