Zoe worked as a model at the Hollister store in Oracle Reading from September 2012 to 2014. Her former general manager, Oliver Wilkinson, writes that Zoe had an immediate positive impact with her great personality and positive energy, even among older staff members. Zoe completed all tasks with accuracy to a high standard without complaint and learned quickly, handling herself especially well during busy Christmas periods by seeking help if unsure rather than risking mistakes. Oliver was happy to have Zoe join him when he moved to a different store.