This letter serves as a recommendation for Tessa Bowden. It confirms that Tessa was employed at The Focus Group for over five years, where she was involved in sourcing, signing up, and servicing clients for private medical aid plans and life assurance. The letter describes Tessa as a star employee who was one of the first hires and very sad to see leave. It highlights that Tessa was particularly good at building relationships and managing clients from start to finish with great enthusiasm and care. The author has no hesitation recommending Tessa for employment and welcomes any contacts for more information.