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Quality Journey by Nilesh Jajoo
Quality Journey
ISO
Quality Journey by Nilesh Jajoo
Different ISO certification…1
ISO 9001 ISO 14001 ISO 20000 ISO 22000 ISO 22301 ISO 21001
ISO 45001 ISO 39001 ISO 13845 ISO 27001 ISO 37001 ISO 50001
ISO 17025 ISO 26000 ISO 38500 ISO 20121 ISO 38500 ISO 30004
ISO/TS 16949 AS 9100 TL 9000 ISO 29001 ISO 27005 ISO 9004
ISO 19011 ISO 10004 ISO 10006 ISO 10012 ISO 10377 ISO 10393
ISO 14002 ISO 14004 ISO 14005 ISO 14006 ISO 14009 ISO 14298
ISO 15378 ISO 16000 ISO 16106 ISO 18091 ISO 18788 ISO/TS 19158
ISO 19433 ISO 19770 ISO 21101 ISO 21401 ISO 22006 ISO/DIS 22163
Quality Journey by Nilesh Jajoo
Different ISO certification …2
ISO 22367
ISO/IEC FDIS
23894
ISO/IEC 27010 ISO/IEC 27013 ISO/IEC 27014
ISO/IEC DIS
27040
ISO/IEC FDIS
27557
ISO/IEC 27701 ISO 28000 ISO 28001 ISO 28004 ISO 28007
ISO/AWI 28701 ISO 30000 ISO 30004 ISO/AWI 30201 ISO 30301 ISO 30302
ISO 30401 ISO/DIS 31101 ISO 34101 ISO/TS 34700 ISO 35001 ISO 37001
ISO 37002 ISO/AWI 37003 ISO 37101 ISO 37301 ISO/IEC 40180 ISO 41001
ISO/IEC DIS
42001
ISO/IEC AWI
42005
ISO 44001 ISO 44002 ISO 45001 ISO 45002
ISO/FDIS 45002 ISO 46001 ISO 50001 ISO 50004 ISO 50009
ISO/DPAS
50010
ISO/TS
54001:2019
ISO 55001 ISO/AWI 56001 ISO/IEC 80079
ISO/IEC/IEEE
90003
ISO/TS 9002
HACCP SOC
Quality Journey by Nilesh Jajoo
Importance of ISO certification
In today’s international marketplace, organizations want to be known for adhering to quality assurance and manufacturing
standards. International Organization for Standardization (ISO) certification establishes credibility and trust within
consumers, stakeholders and other business partners. ISO certification guarantees the entity meets global standards for
business
ISO is a non-governmental organization that determines specifications for products, services and systems for quality and
efficiency .
Standards set forth by this organization are valuable to international trade as they have strict requirements that goods must
meet. Their goal is to improve industrial welfare worldwide increasing the levels of safety and security for all.
Experts in a particular subject area gather together to discuss ways of further improvement .
PDCA is the basic principle followed to improve the ISO standards every year focusing on “Market Needs” .
Specific guide lines has been well drafted meeting the specific requirement of different business – e.g.ISO for Railway ,
Transport & Logistic , Medical Devices , Solar Industry , Telecom Industry , Education , Public Sector , Anti Bribery
Management etc .
Quality Journey by Nilesh Jajoo
Steps to be followed
Develop a quality management system
Implement the new quality management system
Conduct an external audit
Register the quality management system
Quality Journey by Nilesh Jajoo
8 Principles for ISO Implementation
❖ Customer Focus :- It evaluates the organization’s objectives and initiatives to meet customers’ needs and requirements.
The principle focuses on product performance and customer service
❖ Leadership :- Quality minded culture with Top to Down approach with common Vision/Mission/Goal statement
❖ Engagement of People :- Making employees more competent , dependable , empowered and better
❖ Process Approach :- Linking all the business processes in a single system and helps in achieving more predictable and
consistent outcomes
❖ System Approach to Management :- The process approach is a part of the system approach. It focuses on developing a
cohesive system and improving individual performance by understanding, analyzing and managing interrelated business
processes
❖ Continual Improvement :- PDCA - identify potential risks and opportunities and formulates strategies to eliminate risks
and reap opportunities
❖ Evidence-based Decision Making :- Evaluates all the data and implements appropriate tools and methods . Importance is
given to understand the cause-and- effect relationships and potential unintended consequences
❖ Relationship Management :- Establishing good relations with relevant partners, business associates, vendors, stakeholders,
and investors is significant for an organization to ensure the continuity of the supply chain.
Quality Journey by Nilesh Jajoo
ISO and Industry applicable
ISO 9001
Companies choose the ISO 9001 to establish product conformance to standardized requirements. In this case, the product
also refers to services, materials, hardware and software. This certification stands as proof more for the product a company
supplies rather than the entity itself.
ISO 9000
One of the most common certifications is the ISO 9000. This grouping of quality management systems (QMS) are standards
that help companies meet the needs of both customers and stakeholders. It acts as the most basic form of what the ISO set
out to accomplish
ISO 13485
is a sector-specific certification for the automotive industry. It outlines standards automotive manufacturers and distributors
must uphold for quality and efficiency. These standards are especially useful in the international shipping of vehicles
Quality Journey by Nilesh Jajoo
ISO and Industry applicable
ISO 22301
Is an international standard for building and managing Business Continuity Management Systems.
Identification of any risk to the business operations and prepares your organization for the prevention or mitigation of those
risks . It takes into account all those risks that may cause disruption to your business, such as cyber-attacks, data breaches,
and natural disasters
ISO 14001
Known as an Environmental Management System (EMS), the ISO 14001 deals with a company's impact on the environment.
Entities with this certification control their impact on both flora and fauna through their general activities. This type of
certification is more prevalent now due to consumer opinions on corporate impact on the environment.
ISO 37001
Anti Bribery Management systems helps companies to sustain and take action against bribery and protects the organization
from losing customers, goodwill and closure. It keeps all the stakeholders informed of the organization's stand on bribery and
follows ethical business practices.
Quality Journey by Nilesh Jajoo
ISO and Industry applicable
ISO 21001
Standards that provide a framework for implementing the Educational Organization Management System for those institutions
that offer educational products and services.
Provides guidelines for educational institutions and works towards the delivery of an improved educational process that caters
to the demands of the learners.
ISO 45001
World’s first international standard for Occupational Health and Safety Management System OHSMS .
It is a process-centred approach to quality management and applies throughout an enterprise, including the customer
experience. It facilitates the organizations with a regulatory set of norms, shaping the organization into proactive than
reactive.
ISO 50001
Certification is a set of standards for implementing Energy management systems . It is an international standard that was last
published in 2018 and enables organizations across the globe to apply international best practices for energy management.
Quality Journey by Nilesh Jajoo

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Quality Journey -- ISO.pdf

  • 1. Quality Journey by Nilesh Jajoo Quality Journey ISO
  • 2. Quality Journey by Nilesh Jajoo Different ISO certification…1 ISO 9001 ISO 14001 ISO 20000 ISO 22000 ISO 22301 ISO 21001 ISO 45001 ISO 39001 ISO 13845 ISO 27001 ISO 37001 ISO 50001 ISO 17025 ISO 26000 ISO 38500 ISO 20121 ISO 38500 ISO 30004 ISO/TS 16949 AS 9100 TL 9000 ISO 29001 ISO 27005 ISO 9004 ISO 19011 ISO 10004 ISO 10006 ISO 10012 ISO 10377 ISO 10393 ISO 14002 ISO 14004 ISO 14005 ISO 14006 ISO 14009 ISO 14298 ISO 15378 ISO 16000 ISO 16106 ISO 18091 ISO 18788 ISO/TS 19158 ISO 19433 ISO 19770 ISO 21101 ISO 21401 ISO 22006 ISO/DIS 22163
  • 3. Quality Journey by Nilesh Jajoo Different ISO certification …2 ISO 22367 ISO/IEC FDIS 23894 ISO/IEC 27010 ISO/IEC 27013 ISO/IEC 27014 ISO/IEC DIS 27040 ISO/IEC FDIS 27557 ISO/IEC 27701 ISO 28000 ISO 28001 ISO 28004 ISO 28007 ISO/AWI 28701 ISO 30000 ISO 30004 ISO/AWI 30201 ISO 30301 ISO 30302 ISO 30401 ISO/DIS 31101 ISO 34101 ISO/TS 34700 ISO 35001 ISO 37001 ISO 37002 ISO/AWI 37003 ISO 37101 ISO 37301 ISO/IEC 40180 ISO 41001 ISO/IEC DIS 42001 ISO/IEC AWI 42005 ISO 44001 ISO 44002 ISO 45001 ISO 45002 ISO/FDIS 45002 ISO 46001 ISO 50001 ISO 50004 ISO 50009 ISO/DPAS 50010 ISO/TS 54001:2019 ISO 55001 ISO/AWI 56001 ISO/IEC 80079 ISO/IEC/IEEE 90003 ISO/TS 9002 HACCP SOC
  • 4. Quality Journey by Nilesh Jajoo Importance of ISO certification In today’s international marketplace, organizations want to be known for adhering to quality assurance and manufacturing standards. International Organization for Standardization (ISO) certification establishes credibility and trust within consumers, stakeholders and other business partners. ISO certification guarantees the entity meets global standards for business ISO is a non-governmental organization that determines specifications for products, services and systems for quality and efficiency . Standards set forth by this organization are valuable to international trade as they have strict requirements that goods must meet. Their goal is to improve industrial welfare worldwide increasing the levels of safety and security for all. Experts in a particular subject area gather together to discuss ways of further improvement . PDCA is the basic principle followed to improve the ISO standards every year focusing on “Market Needs” . Specific guide lines has been well drafted meeting the specific requirement of different business – e.g.ISO for Railway , Transport & Logistic , Medical Devices , Solar Industry , Telecom Industry , Education , Public Sector , Anti Bribery Management etc .
  • 5. Quality Journey by Nilesh Jajoo Steps to be followed Develop a quality management system Implement the new quality management system Conduct an external audit Register the quality management system
  • 6. Quality Journey by Nilesh Jajoo 8 Principles for ISO Implementation ❖ Customer Focus :- It evaluates the organization’s objectives and initiatives to meet customers’ needs and requirements. The principle focuses on product performance and customer service ❖ Leadership :- Quality minded culture with Top to Down approach with common Vision/Mission/Goal statement ❖ Engagement of People :- Making employees more competent , dependable , empowered and better ❖ Process Approach :- Linking all the business processes in a single system and helps in achieving more predictable and consistent outcomes ❖ System Approach to Management :- The process approach is a part of the system approach. It focuses on developing a cohesive system and improving individual performance by understanding, analyzing and managing interrelated business processes ❖ Continual Improvement :- PDCA - identify potential risks and opportunities and formulates strategies to eliminate risks and reap opportunities ❖ Evidence-based Decision Making :- Evaluates all the data and implements appropriate tools and methods . Importance is given to understand the cause-and- effect relationships and potential unintended consequences ❖ Relationship Management :- Establishing good relations with relevant partners, business associates, vendors, stakeholders, and investors is significant for an organization to ensure the continuity of the supply chain.
  • 7. Quality Journey by Nilesh Jajoo ISO and Industry applicable ISO 9001 Companies choose the ISO 9001 to establish product conformance to standardized requirements. In this case, the product also refers to services, materials, hardware and software. This certification stands as proof more for the product a company supplies rather than the entity itself. ISO 9000 One of the most common certifications is the ISO 9000. This grouping of quality management systems (QMS) are standards that help companies meet the needs of both customers and stakeholders. It acts as the most basic form of what the ISO set out to accomplish ISO 13485 is a sector-specific certification for the automotive industry. It outlines standards automotive manufacturers and distributors must uphold for quality and efficiency. These standards are especially useful in the international shipping of vehicles
  • 8. Quality Journey by Nilesh Jajoo ISO and Industry applicable ISO 22301 Is an international standard for building and managing Business Continuity Management Systems. Identification of any risk to the business operations and prepares your organization for the prevention or mitigation of those risks . It takes into account all those risks that may cause disruption to your business, such as cyber-attacks, data breaches, and natural disasters ISO 14001 Known as an Environmental Management System (EMS), the ISO 14001 deals with a company's impact on the environment. Entities with this certification control their impact on both flora and fauna through their general activities. This type of certification is more prevalent now due to consumer opinions on corporate impact on the environment. ISO 37001 Anti Bribery Management systems helps companies to sustain and take action against bribery and protects the organization from losing customers, goodwill and closure. It keeps all the stakeholders informed of the organization's stand on bribery and follows ethical business practices.
  • 9. Quality Journey by Nilesh Jajoo ISO and Industry applicable ISO 21001 Standards that provide a framework for implementing the Educational Organization Management System for those institutions that offer educational products and services. Provides guidelines for educational institutions and works towards the delivery of an improved educational process that caters to the demands of the learners. ISO 45001 World’s first international standard for Occupational Health and Safety Management System OHSMS . It is a process-centred approach to quality management and applies throughout an enterprise, including the customer experience. It facilitates the organizations with a regulatory set of norms, shaping the organization into proactive than reactive. ISO 50001 Certification is a set of standards for implementing Energy management systems . It is an international standard that was last published in 2018 and enables organizations across the globe to apply international best practices for energy management.
  • 10. Quality Journey by Nilesh Jajoo